Not good for the price
Staff was unfriendly and he wanted to overcharge.
Very tidy and well presented room. Bed wonderfully comfortable.
The location is very good if you want to shop in old city, particularly old souk and gold souk.
The hotel keeps passports of all guests (even all family members) for the period of their stay as security of payment. This is in addition to getting pre-authorization of credit card. You do need passport to make payment by credit cards in some shops, particularly in Gold souk.
The general cleanliness of the room as well as the breskfast was very good. Room was kept neat and tidy through out my stay....
I believe the Hotel did more than meet my expectations..i have beeen to dubai before but never had a great experience like this time especially since i was accompanied by my wife and our two lovely children. Keep it up hotel staff and management.....i had no complains whatsoever...just compliments. Kindly consider providing an extra bed for families in the family room especially those who have two or more young children like we did. Thank You!
silent and no disturb
I like the proximity of some businesses,transport availability,shops around and the breakfast and lunch were of good price.
None for the meantime as I got value for money.
they gave us a room very early in the morning
bad smell in the hall, unfriendly staff, congested area and bad breakfast. we had to pay 1/2 rate the room until 8 pm and since we left at 8.30 they wanted to charge all night!!!
helpful staff, comfort of rooms, location of the hotel
I was quite satisfied on the whole
There was a free transfer to the beach and it was in the centre of town, next to the souks, the creek, the shops and various restaurants.
It was full of Russians who could not speak English and rarely smiled at us. Breakfast was not very nice, the milk and coffee were not nice and they served chips in the morning. There were only 2 choices of cerials and we could not have any as the milk was not nice. The free transfer to the beach was not well organized as ther were 2 small buses which were insufficient for the number of guests, so we had to stand and wait for an hour before the buses would return to pick us up. They had to do 2 runs every morning.
The hotel has no parking space.
Location Ideally located amidst Dubai's prime business, banking and shopping areas, the city hotel is 10 minutes' drive from the international airport and the World Trade Center. Facilities The hotel has a lift and features 168 rooms. The reception desk in the lobby is staffed round the clock. The hotel provides a safe, room service, a conference room and a business centre. Internet access (for a fee) is available to guests in public areas. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Valuables can be securely stored in a safe. A refrigerator and a tea/coffee station are standard features. Internet access, a direct dial telephone and a television with satellite/cable channels provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms are stocked with background music. Sports/Entertainment The outdoor pool complex is ideal for exercise and relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and a beauty salon. Meals Dining facilities include a restaurant, a dining room, a breakfast room, a café and a bar. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Payment The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
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