The Westbury Hotel

Superb customer service

Every one of the staff members was friendly, knowledgable and well groomed as well as articulate. Someone was constantly cleaning painting polishing or vacuuming something.

One afternoon the do not disturb sign was ignored and the house keeping staff tried to force the door open. Luckily there was a second lock device to prevent that. My wife had just flown in from America and landed at 7am. She went across America and then across the Atlantic, and she was understandably tired. We were trying to rest when we heard the racket at the door, startling both of us. It actually made me pretty angry, since the Do Not Disturb sign was outside. The next day they forgot the bottles of water for my room. The following day they forgot face cloths. The refrigerator was struggling to keep things barely chilled, and because of the proximity to Temple Bar, we had to sleep with the windows closed for the entire weekend. I feel the hotel charged at least 35% more than my room was worth, possibly because it was the weekend of the marathon

The staff were fantastic and the location perfect for some city shopping and exlporing the city

The quality of room service food to cost was not the best

The central position of the hotel and also the overall excellent quality made for a very good short break.

Pleasant environment, very nice location, friendly staff and spacious clean and luxurious room.

The bed was too soft and streetnoise from nightlife

the location and the rooms and the speed of check in

nothing

Efficiency and friendliness of the staff; well-appointed, comfortable, clean room.

Location was excellent

Comort, facilities, closeness to the centre of *everything* in Dublin

Gaining access at 5:30 am was slow