| Noutopaikka | Dublin |
|---|---|
| Vuokraamosijainnit | 70 |
| Sijainti lentokentällä | 25 |
Plussat: Great staff and easy to pickup return.
Great Service
Plussat: Great service the entire time. The workers at Enterprise were prompt, and super polite, respectful and helpful. Best rental car experience I have ever had!
Plussat: Drop off was quick
Miinukset: Overpriced
Plussat: The staff were wonderful and very helpful.
Miinukset: We had difficulting finding the drop off location when we wanted to return the car. Once we made it to the return location we were told the directions were located in the love compartment. We wish someone had emphasized this when we were picking up the car.
Plussat: The staff was sooooo nice and friendly! They made the process smooth and easy and answered all my questions.
Insurance could be improved
Plussat: The car and service was excellent. A bit more attention to the cleanliness of the outside back of the car needed but not a major.
Miinukset: Insurance. There was not stress free insurance . There was an excess even though premium insurance was paid for. Would not use again because of this. Sad because everything else was perfect.
Insurance Trap
Miinukset: Manager told me I needed to have a letter proving insurance coverage or buy insurance. I was covered but was still forced to buy coverage.
Plussat: Excellent staff
Miinukset: Insurance policy and baby seat hire could have been clearer
Plussat: It was all great
Miinukset: Sorry car too small for me and getting stung with extra insurance, over twice as much as the car rental.
Plussat: Staff very nice and accommodating
Miinukset: Pick up point was quite far with bad connection with public transport (had to take a taxi) but still kinda easy to find. Probably why prices were quite competitive, otherwise it was great!
Plussat: I thought the team at enterprise were very pleasant, helpful and friendly.
I had been let down by easirent so enterprise were able to provide a car for me
Miinukset: I was not told that the car was diesel, there was no sticker on the outside of the gas door, there was no label on the gas cap, there was no Warning on the key chain. There was a sticker on the inside of the gas door that I didn't see. I was told that the additional insurance I bought wouldn't cover it so It cost me 300 euro to fix. Very unhappy customer
Mugged!
Plussat: Car was fine. Drop-off guys as friendly and helpful,
Miinukset: I booked on Kayak and was entirely guided by price. However, when I got to the desk I was informed that I could not drive out for the price quoted as , for the first time ever for me, CDW was not included in the price. When I challenged the guy at the desk he was not able to tell me if, for what I WAS paying for, I could legally drive the car and appeared to me to be getting irritated at the, I thought, legitimate questions I was asking. In the end I was saddled with almost double what I though ti was going to have to pay. If I'd known that in advance I would have rented elsewhere.
Car sizes very mis-leading
Plussat: They did get us a van we could make work and were very nice about it. The people that work there were very nice just don't believe the car sizes on the site.
Miinukset: Orders the largest passenger van they had for a two day trip across Ireland. A 7 person 5 luggage van figured that would be big enough for 6 adults and a few overnight bags. What they had for us looked like a Mini Cooper van. Yes it would hold 7 if we were a family of leprechauns with no luggage. There was no leg room in the back for 2 people much less 4 adults. If we would have had 5 pieces of full size luggage you would only have room for the front 2 passengers. The people at Enterprise did get us something larger and was able to make work but we had to loose the automatic transmission and get a manual 6 speed transmission. Something I didn't want to deal with as well as driving on the left side of the road in a foreign country and I haven't driven a stick shift in 20 plus years and the shift is on the left instead of the right which I'm use too.
Plussat: The staff were wonderful and very helpful.
Miinukset: We had difficulting finding the drop off location when we wanted to return the car. Once we made it to the return location we were told the directions were located in the love compartment. We wish someone had emphasized this when we were picking up the car.
Plussat: The staff was sooooo nice and friendly! They made the process smooth and easy and answered all my questions.
Plussat: It was all great
Plussat: Staff very nice and accommodating
Miinukset: Pick up point was quite far with bad connection with public transport (had to take a taxi) but still kinda easy to find. Probably why prices were quite competitive, otherwise it was great!
Plussat: I thought the team at enterprise were very pleasant, helpful and friendly.
I had been let down by easirent so enterprise were able to provide a car for me
Insurance could be improved
Plussat: The car and service was excellent. A bit more attention to the cleanliness of the outside back of the car needed but not a major.
Miinukset: Insurance. There was not stress free insurance . There was an excess even though premium insurance was paid for. Would not use again because of this. Sad because everything else was perfect.
Insurance Trap
Miinukset: Manager told me I needed to have a letter proving insurance coverage or buy insurance. I was covered but was still forced to buy coverage.
Miinukset: Sorry car too small for me and getting stung with extra insurance, over twice as much as the car rental.
Miinukset: I was not told that the car was diesel, there was no sticker on the outside of the gas door, there was no label on the gas cap, there was no Warning on the key chain. There was a sticker on the inside of the gas door that I didn't see. I was told that the additional insurance I bought wouldn't cover it so It cost me 300 euro to fix. Very unhappy customer
Mugged!
Plussat: Car was fine. Drop-off guys as friendly and helpful,
Miinukset: I booked on Kayak and was entirely guided by price. However, when I got to the desk I was informed that I could not drive out for the price quoted as , for the first time ever for me, CDW was not included in the price. When I challenged the guy at the desk he was not able to tell me if, for what I WAS paying for, I could legally drive the car and appeared to me to be getting irritated at the, I thought, legitimate questions I was asking. In the end I was saddled with almost double what I though ti was going to have to pay. If I'd known that in advance I would have rented elsewhere.
Car sizes very mis-leading
Plussat: They did get us a van we could make work and were very nice about it. The people that work there were very nice just don't believe the car sizes on the site.
Miinukset: Orders the largest passenger van they had for a two day trip across Ireland. A 7 person 5 luggage van figured that would be big enough for 6 adults and a few overnight bags. What they had for us looked like a Mini Cooper van. Yes it would hold 7 if we were a family of leprechauns with no luggage. There was no leg room in the back for 2 people much less 4 adults. If we would have had 5 pieces of full size luggage you would only have room for the front 2 passengers. The people at Enterprise did get us something larger and was able to make work but we had to loose the automatic transmission and get a manual 6 speed transmission. Something I didn't want to deal with as well as driving on the left side of the road in a foreign country and I haven't driven a stick shift in 20 plus years and the shift is on the left instead of the right which I'm use too.
Plussat: Upon pick up the staff was very friendly and helpful, but a bit slow. It would have been more helpful if we knew up front that we had to take a shuttle bus to the rental space in Dublin. The vehicle was definitely a great value as it held 6 people comfortably with luggage, and it drove well.
Miinukset: The cleanliness of the drop off location in Shannon could be improved, but the staff was very friendly and helpful.
Plussat: Extremely rude staff, particularly the woman working at the counter in Terminal 2 and the shuttle bus driver. Additional charges applied at time of collection which were not transparent during booking process. Car provided was much smaller than that advertised for the category. Slow pick-up/drop-off
Miinukset: Everything, would never rent from them again
Plussat: Good vehicle, easy drop off.
Miinukset: Expensive extras, ie insurance + additional driver. Took way too long to collect the vehicle in the first place - 45 minutes.
Miinukset: Avis would not honor the reservation for a particular size car and said the car rental.com which we made the reservation made mistake and we had to deal with them. Where is the agreement between the companies if I have to correct their mistakes?
Plussat: The outside of the car was dirty, the transmission would easily slip into reverse (no down press, or button to engage). They were going to charge me for a dent in the hood, fortunately my wife had taken a picture of it when we picked up the car.
Plussat: Very friendly and helpful easy to and from the airport
Miinukset: Insurance was a lot more than quoted
Plussat: the second car was very good. they helped us at the airport which was a better location. However, the agent that helped us was less than helpful. it needed to be clearer that if you didn't take their insurance they were going to put 7500 euros on your credit card. he was unwilling to provide options.
In comparison we dealt with another company in glascow and they provided good alternatives with reasonable costs. A much better experience.
Miinukset: The first car they gave us was old and not in good working order. we returned it and got a much better, newer car that worked well.
Great, easy experience
Plussat: Mark was the BEST!! We were sold an insurance policy from a 3rd party that ended up being invalid in Ireland...we never would have known without Mark! He brought it to our attention, helped us confirm this fact with the 3rd party, and helped facilitate our refund with them. He then helped us get a a valid policy, and even upgraded our car to help ease our pain of the day ;) Would recommend!
Miinukset: Dirty bathrooms with no toilet paper in men's OR women's bathrooms.
Plussat: Friendly pick up staff at counter
Miinukset: Small size 7 passenger. I clicked on a Ford Galaxy and that is what I wanted but you confirmed an Opel Zafira. We call that Bait and Switch which is illegal in the USA. Very NOT happy with the size of the car and your deceptive business practice.
Unsatisfactory and unprofessional
Miinukset: The woman at the Dublin Airport Avis booth quoted double the cost of online quote. The workers were unprofessional, not accommodating. I rented same car from Sixt Irish car rental for half the price. I will not use Avis!
Unpleasant staff
Plussat: Car was fine
Miinukset: Total lack of customer service. No interest or assistance on check-in; aggressive attitude towards check-out looking for opportunities to charge the excess.
Miinukset: The rental ended up being way more than what was initially quoted.
Plussat: Good vehicle, easy drop off.
Miinukset: Expensive extras, ie insurance + additional driver. Took way too long to collect the vehicle in the first place - 45 minutes.
Great, easy experience
Plussat: Mark was the BEST!! We were sold an insurance policy from a 3rd party that ended up being invalid in Ireland...we never would have known without Mark! He brought it to our attention, helped us confirm this fact with the 3rd party, and helped facilitate our refund with them. He then helped us get a a valid policy, and even upgraded our car to help ease our pain of the day ;) Would recommend!
Miinukset: Dirty bathrooms with no toilet paper in men's OR women's bathrooms.
Plussat: Upon pick up the staff was very friendly and helpful, but a bit slow. It would have been more helpful if we knew up front that we had to take a shuttle bus to the rental space in Dublin. The vehicle was definitely a great value as it held 6 people comfortably with luggage, and it drove well.
Miinukset: The cleanliness of the drop off location in Shannon could be improved, but the staff was very friendly and helpful.
Plussat: Very friendly and helpful easy to and from the airport
Miinukset: Insurance was a lot more than quoted
Plussat: Friendly pick up staff at counter
Miinukset: Small size 7 passenger. I clicked on a Ford Galaxy and that is what I wanted but you confirmed an Opel Zafira. We call that Bait and Switch which is illegal in the USA. Very NOT happy with the size of the car and your deceptive business practice.
Plussat: Extremely rude staff, particularly the woman working at the counter in Terminal 2 and the shuttle bus driver. Additional charges applied at time of collection which were not transparent during booking process. Car provided was much smaller than that advertised for the category. Slow pick-up/drop-off
Miinukset: Everything, would never rent from them again
Miinukset: Avis would not honor the reservation for a particular size car and said the car rental.com which we made the reservation made mistake and we had to deal with them. Where is the agreement between the companies if I have to correct their mistakes?
Plussat: The outside of the car was dirty, the transmission would easily slip into reverse (no down press, or button to engage). They were going to charge me for a dent in the hood, fortunately my wife had taken a picture of it when we picked up the car.
Plussat: the second car was very good. they helped us at the airport which was a better location. However, the agent that helped us was less than helpful. it needed to be clearer that if you didn't take their insurance they were going to put 7500 euros on your credit card. he was unwilling to provide options.
In comparison we dealt with another company in glascow and they provided good alternatives with reasonable costs. A much better experience.
Miinukset: The first car they gave us was old and not in good working order. we returned it and got a much better, newer car that worked well.
Unsatisfactory and unprofessional
Miinukset: The woman at the Dublin Airport Avis booth quoted double the cost of online quote. The workers were unprofessional, not accommodating. I rented same car from Sixt Irish car rental for half the price. I will not use Avis!
Unpleasant staff
Plussat: Car was fine
Miinukset: Total lack of customer service. No interest or assistance on check-in; aggressive attitude towards check-out looking for opportunities to charge the excess.
Miinukset: The rental ended up being way more than what was initially quoted.
Plussat: Having a car in Ireland
Miinukset: Once I got off my plane I had to wait a while to get a budget shuttle to where they keep the cars. Once I got there I waited in line behind maybe 7 people for TWO HOURS before I finally got to checkout with my car. And of course they charged a ridiculous amount of money for everything.
Miinukset: 20 min line to return car
Had to bring back first car after an hour. Was making weird noises
Miinukset: Advance notice about all the hidden fees
Plussat: Thé staff was friendly.
Miinukset: The price was twice as previewed !
Plussat: Took nearly two hours to pick up the reserved car because of the line at the rental office. Bad drop experience too: Despite confirming twice, the drop-off site was closed on the day we were to return the car. Had to drive to a secondary site, then take a cab back through the city. Wasted hours.
Miinukset: Poor customer service overall from Budget
Plussat: helpful staff
Miinukset: long waits, issues with car availability and quality of child seats ...
Plussat: Staff was O.K. Basically the renter gets told when picking up the car here's what you have to cover. On drop off they found a paint chip. Even though I paid for their high cost insurance a whole form has to be filled out and they make you feel like you've committed a crime.
Miinukset: Explanation of insurance details when booking online
Plussat: Good, clean car. Quick drop off.
Miinukset: I was forced to pay an enormous price for insurance. More than the cost of renting the car .
Miinukset: The car had no ac, usb or bluetooth
Plussat: Staff was friendly. Mike was at drop off in Shannon was exceptional!
Miinukset: Unfortunately we had to come in a day late. The gentleman online said it would cost more for a shorter time. When we checked in that was corrected. We were unaware of the cost involved for insurance.
Miinukset: I cancelled my car on arrival due to:
Location of pick up and drop-off
Contract was through a US Company so US rules applied
1.5k to be blocked in my credit card on my card.
2. Liable for full value ie 22k if damaged or stolen.
3. Alternative was to pay 80€ per day insurance
so I walked away
Miinukset: Insurance was 5x the rental rate
Miinukset: 20 min line to return car
Had to bring back first car after an hour. Was making weird noises
Miinukset: Advance notice about all the hidden fees
Plussat: helpful staff
Miinukset: long waits, issues with car availability and quality of child seats ...
Miinukset: Insurance was 5x the rental rate
Plussat: Having a car in Ireland
Miinukset: Once I got off my plane I had to wait a while to get a budget shuttle to where they keep the cars. Once I got there I waited in line behind maybe 7 people for TWO HOURS before I finally got to checkout with my car. And of course they charged a ridiculous amount of money for everything.
Plussat: Thé staff was friendly.
Miinukset: The price was twice as previewed !
Plussat: Took nearly two hours to pick up the reserved car because of the line at the rental office. Bad drop experience too: Despite confirming twice, the drop-off site was closed on the day we were to return the car. Had to drive to a secondary site, then take a cab back through the city. Wasted hours.
Miinukset: Poor customer service overall from Budget
Plussat: Staff was O.K. Basically the renter gets told when picking up the car here's what you have to cover. On drop off they found a paint chip. Even though I paid for their high cost insurance a whole form has to be filled out and they make you feel like you've committed a crime.
Miinukset: Explanation of insurance details when booking online
Plussat: Good, clean car. Quick drop off.
Miinukset: I was forced to pay an enormous price for insurance. More than the cost of renting the car .
Miinukset: The car had no ac, usb or bluetooth
Miinukset: I cancelled my car on arrival due to:
Location of pick up and drop-off
Contract was through a US Company so US rules applied
1.5k to be blocked in my credit card on my card.
2. Liable for full value ie 22k if damaged or stolen.
3. Alternative was to pay 80€ per day insurance
so I walked away
Plussat: Good value. Efficient drop off.
Miinukset: Bus ride from terminal to pick up. Computers were down for pick up, leading to egregious waits and lines. Staff was friendly and upbeat and apologetic though, given the circumstances.
Plussat: The insurance was high and still listed things it did not cover.
Thankful we did not need to use it!
Car rental was great.
Miinukset: Hertz in Dublin nickel and dimed me. Charges an outrageous amount for a small upgrade.
Plussat: They got us a car.
Miinukset: A long of a line. Boring line, waste of time. To far from the arrival gate.
Plussat: Nothing.
Miinukset: You can work with people better in emergency situations (wife in hospital) who need to pick up the vehicle two hours earlier.
Was given car duck taped togethee
Miinukset: The car that Hertz provided literally had duck tape holding the left mirror together. Additionally, the air conditioning emitted a high pitched squeal, and the clutch of the year-old car almost needed replacing. Pickup took nearly an hour. It was an unpleasant experience.
Long wait, friendly service as they pushed upcharges for the car.
Plussat: Very friendly and personable, and after an hour wait, for service, the care they delivered was great.
Miinukset: I had verified that I have full collision damage insurance with my credit card and had the policy, but they wouldn't give me a car without a letter or call from the card company. This proved impossible to do on the spot so I had to take the $15 Euro a day for redundant insurance.
Quick drop-off, no hassles.
Plussat: It was a quick drop-off, just like I'm used to in the US. Everything was in order, and there were no hassles. The shuttle came within about 5 minutes.
Dirty and scratched car
Miinukset: dirty and scratched
Plussat: Price
Miinukset: Surprise insurance cost. Overprice for flat tire.
Miinukset: Didn’t even take the car. Got to the counter and was told that the actual price was 950 euro as basic insurance was not included in the kayak quote- which I was quoted at 145 euro. Ridiculous misadvertising on kayaks part.
Plussat: Nice, easy car to drive
Miinukset: You should detail the extra cost for insurance in Ireland - it was more than the rental €300 +
Plussat: The insurance was high and still listed things it did not cover.
Thankful we did not need to use it!
Car rental was great.
Quick drop-off, no hassles.
Plussat: It was a quick drop-off, just like I'm used to in the US. Everything was in order, and there were no hassles. The shuttle came within about 5 minutes.
Miinukset: Hertz in Dublin nickel and dimed me. Charges an outrageous amount for a small upgrade.
Plussat: They got us a car.
Miinukset: A long of a line. Boring line, waste of time. To far from the arrival gate.
Plussat: Nothing.
Miinukset: You can work with people better in emergency situations (wife in hospital) who need to pick up the vehicle two hours earlier.
Was given car duck taped togethee
Miinukset: The car that Hertz provided literally had duck tape holding the left mirror together. Additionally, the air conditioning emitted a high pitched squeal, and the clutch of the year-old car almost needed replacing. Pickup took nearly an hour. It was an unpleasant experience.
Long wait, friendly service as they pushed upcharges for the car.
Plussat: Very friendly and personable, and after an hour wait, for service, the care they delivered was great.
Miinukset: I had verified that I have full collision damage insurance with my credit card and had the policy, but they wouldn't give me a car without a letter or call from the card company. This proved impossible to do on the spot so I had to take the $15 Euro a day for redundant insurance.
Dirty and scratched car
Miinukset: dirty and scratched
Plussat: Price
Miinukset: Surprise insurance cost. Overprice for flat tire.
Miinukset: Didn’t even take the car. Got to the counter and was told that the actual price was 950 euro as basic insurance was not included in the kayak quote- which I was quoted at 145 euro. Ridiculous misadvertising on kayaks part.
Plussat: Nice, easy car to drive
Miinukset: You should detail the extra cost for insurance in Ireland - it was more than the rental €300 +
Plussat: Nothing. They have a scam by which they let you sit in the car before they force extra insurance charges on you. If you don't accept you can't rent the car.
Miinukset: Could not be worse. Scam artists. Avoid at all costs
Miinukset: Could use a ‘test’ area for people to learn how to deal with left-side driving and round-abouts before going out into the real-world driving conditions.
Plussat: The diesel vw was very efficient.
Miinukset: Stop lying and constantly require upselling
Miinukset: Ordered a minivan in advance. When arrived they had none. Forced into a 900eu upgrade to the largest vehicle, a BMW X5 which barely fit 4 adults, one child seat and our luggage. We were cramped for 2 weeks of driving. Tried unsuccessfully to swap cars for a minivan in Belfast.
Plussat: Car was clean. Airport staff were great!
Promised small car only held one suitcae (fit in overhead compartment
Plussat: Nothing - it was a swindle
Miinukset: Ridicously smaxll trunk in Kia forced a very expensive upgrade. Worker said it happens all the time.Seems deliberate. alsoo since Dollar teams with Thrifty and Hertz there were no cheaper options.no other price options.
Cost of insurance also scandalous and lots of extra automatic charges. Costfof rental for 11 days was 1333 Euros.over double the original online quote.
Didn’t live up to the cheaper initial price
Plussat: Car was comfortable and made driving a cinch in the city and countryside.
Miinukset: Front desk tactics were aggressive and I felt we spent more than we needed to.
Plussat: Pick up of the car took a little while in line, but otherwise was a smooth process. Car was clean.
Smooth process!
Plussat: I was traveling internationally and just wanted a basic manual car. I got justvthat! Thank you
Miinukset: It was a bit expensive, but rentals always are.
Scam
Plussat: Don't rent from them.
Miinukset: Asked for $2000 - $5000 hold on credit card
Not what I expected!
Miinukset: The entire office smelled of urine from the bathroom close to the desk it was almost unbearable! Then with all of the hidden fees, what was supposed to be a $80 rental turned into a $590 rental. I had no choice I needed a car, but I felt hood winked the entire time I had the car.
Highway Robbery
Miinukset: The online estimate for my rental Ford Mondeo was $241. 29. My actual charge was $604.75. The difference in these two prices is solely insurance. The estimated price is on an uninsured vehicle. This is not mentioned anywhere in the documentation.
This strikes me as an unscrupulous business practice. After reaching out to Hertz ( actually not Dollar) I was told after review that they were not able to address my concerns.
DO NOT insure your cars if you don't want to be stunned by the cost!
Miinukset: Could use a ‘test’ area for people to learn how to deal with left-side driving and round-abouts before going out into the real-world driving conditions.
Plussat: Car was clean. Airport staff were great!
Didn’t live up to the cheaper initial price
Plussat: Car was comfortable and made driving a cinch in the city and countryside.
Miinukset: Front desk tactics were aggressive and I felt we spent more than we needed to.
Smooth process!
Plussat: I was traveling internationally and just wanted a basic manual car. I got justvthat! Thank you
Miinukset: It was a bit expensive, but rentals always are.
Plussat: Nothing. They have a scam by which they let you sit in the car before they force extra insurance charges on you. If you don't accept you can't rent the car.
Miinukset: Could not be worse. Scam artists. Avoid at all costs
Plussat: The diesel vw was very efficient.
Miinukset: Stop lying and constantly require upselling
Miinukset: Ordered a minivan in advance. When arrived they had none. Forced into a 900eu upgrade to the largest vehicle, a BMW X5 which barely fit 4 adults, one child seat and our luggage. We were cramped for 2 weeks of driving. Tried unsuccessfully to swap cars for a minivan in Belfast.
Promised small car only held one suitcae (fit in overhead compartment
Plussat: Nothing - it was a swindle
Miinukset: Ridicously smaxll trunk in Kia forced a very expensive upgrade. Worker said it happens all the time.Seems deliberate. alsoo since Dollar teams with Thrifty and Hertz there were no cheaper options.no other price options.
Cost of insurance also scandalous and lots of extra automatic charges. Costfof rental for 11 days was 1333 Euros.over double the original online quote.
Plussat: Pick up of the car took a little while in line, but otherwise was a smooth process. Car was clean.
Scam
Plussat: Don't rent from them.
Miinukset: Asked for $2000 - $5000 hold on credit card
Not what I expected!
Miinukset: The entire office smelled of urine from the bathroom close to the desk it was almost unbearable! Then with all of the hidden fees, what was supposed to be a $80 rental turned into a $590 rental. I had no choice I needed a car, but I felt hood winked the entire time I had the car.
Highway Robbery
Miinukset: The online estimate for my rental Ford Mondeo was $241. 29. My actual charge was $604.75. The difference in these two prices is solely insurance. The estimated price is on an uninsured vehicle. This is not mentioned anywhere in the documentation.
This strikes me as an unscrupulous business practice. After reaching out to Hertz ( actually not Dollar) I was told after review that they were not able to address my concerns.
DO NOT insure your cars if you don't want to be stunned by the cost!
Plussat: Advice and recommendations were helpful
Plussat: Very efficient transfers to and from airport... including very fast turn around on getting in and out
Plussat: Staff was helpful, friendly ad efficient. Car was ready and we were able to get on the road quickly. Car was well maintained.
Miinukset: Always nice when the price can be a little better.
Miinukset: Slow, unorganized car drop off procedure.
A huge mess
Plussat: Well, we had a car.
Miinukset: hertz/Dollar/Thrifty are all together in Ireland. We rented through Thrify and had a massive wait. The Hertz line went far more quickly. It was extremely disorganized. The person helping us couldn't find the key to our car. There was such a backlog of people trying to get cars that it seemed that the employees were hoarding keys.
Our insurance didn't cover the car in Ireland, and our credit card didn't either. The cost of full insurance was more than that of the rental.
The car was a mess. One of the rims was held on by a tie, and an attachment came off. There were a million scrapes on the car. We were too tired getting off the plane to inspect the car, so the joke every time the light hit the car differently and showed new damage was "at least we have full insurance."
Plussat: easy pickup and drop off thanks to google maps.
Miinukset: should have ordered a car with A/C. My bad.
Ridiculously high Insurance
Plussat: Nothing
Miinukset: Bait and switch pricing. $200 extra for an automatic? Horrible experience!
Mid size cars (Skoda Fabia not Astra)
Plussat: I rent an Astra with ar conditioning. Thrifity gave me a Skoda Fabia without AC.
At the desk rental the attendant has confirmed that the car size for this rental is Fabia and there was no AC.
The car got a flat tyre during the trip.
Miinukset: Car type is not Astra as advertised, is a Skoda Fabia, very short on accessories.
Plussat: The drop off was very efficient
Miinukset: It took quite a few minutes at pick up; not sure if they weren't expecting as many customers at that time or just didn't have enough staff. Took about 30 mins to get our car.
Not the car we hired - didn't feel same spec
Plussat: I didn't like the car we were given and not enough buses to shuttle everyone to the car hire depot. Took nearly 2 hours to get our hire car.
Good drop off
Miinukset: As above
Thrifty lies about the price
Miinukset: The rental price was supposed to be ~45$ without insurance. Since my Credit Card covers insurance there was no need for it. It turns out that Thrifty throws in a ~6$/day "administration" fee if you don't use their insurance. So the choice comes down to:
~20$ for their insurance
~6$ for admin fee for no insurance.
The initial rental quote said nothing about this "admin" fee.
Had to cancel because they didn't have the vehicle
Miinukset: We had to cancel upon our arrival because they didn't have the vehicle we needed and reserved.
We had to find another car rental option on the spot which was challenging.
We are very disappointed in this entire experience. We will not use Kayak or Thrifty again.
The site can't be trusted traveling internationally.
Plussat: Advice and recommendations were helpful
Plussat: Very efficient transfers to and from airport... including very fast turn around on getting in and out
Plussat: Staff was helpful, friendly ad efficient. Car was ready and we were able to get on the road quickly. Car was well maintained.
Miinukset: Always nice when the price can be a little better.
Miinukset: Slow, unorganized car drop off procedure.
A huge mess
Plussat: Well, we had a car.
Miinukset: hertz/Dollar/Thrifty are all together in Ireland. We rented through Thrify and had a massive wait. The Hertz line went far more quickly. It was extremely disorganized. The person helping us couldn't find the key to our car. There was such a backlog of people trying to get cars that it seemed that the employees were hoarding keys.
Our insurance didn't cover the car in Ireland, and our credit card didn't either. The cost of full insurance was more than that of the rental.
The car was a mess. One of the rims was held on by a tie, and an attachment came off. There were a million scrapes on the car. We were too tired getting off the plane to inspect the car, so the joke every time the light hit the car differently and showed new damage was "at least we have full insurance."
Plussat: easy pickup and drop off thanks to google maps.
Miinukset: should have ordered a car with A/C. My bad.
Ridiculously high Insurance
Plussat: Nothing
Miinukset: Bait and switch pricing. $200 extra for an automatic? Horrible experience!
Mid size cars (Skoda Fabia not Astra)
Plussat: I rent an Astra with ar conditioning. Thrifity gave me a Skoda Fabia without AC.
At the desk rental the attendant has confirmed that the car size for this rental is Fabia and there was no AC.
The car got a flat tyre during the trip.
Miinukset: Car type is not Astra as advertised, is a Skoda Fabia, very short on accessories.
Not the car we hired - didn't feel same spec
Plussat: I didn't like the car we were given and not enough buses to shuttle everyone to the car hire depot. Took nearly 2 hours to get our hire car.
Good drop off
Miinukset: As above
Thrifty lies about the price
Miinukset: The rental price was supposed to be ~45$ without insurance. Since my Credit Card covers insurance there was no need for it. It turns out that Thrifty throws in a ~6$/day "administration" fee if you don't use their insurance. So the choice comes down to:
~20$ for their insurance
~6$ for admin fee for no insurance.
The initial rental quote said nothing about this "admin" fee.
Had to cancel because they didn't have the vehicle
Miinukset: We had to cancel upon our arrival because they didn't have the vehicle we needed and reserved.
We had to find another car rental option on the spot which was challenging.
We are very disappointed in this entire experience. We will not use Kayak or Thrifty again.
The site can't be trusted traveling internationally.
Plussat: The lines were really long with people complaining and not moving. The Payless personnel were in the same space as Budget and Avis and it was hard to tell the difference in who was working what. Eventually all personnel worked on the same long Payless line. Then the price of our car quadrupled.
Plussat: Did not disclose mandatory insurance that had to be purchased making the final rate $775 Euro. Much higher that what was quoted.
Miinukset: Rude
Plussat: The staff was great. Pick up and drop off were easy.
Miinukset: Got a charge for refusing their insurance, I was not happy about that.
Miinukset: The only thing that would be better is to have a map available in the car that shows more detail. The one we received wasn’t useful. Our cell phones drop service overseas so getting to our hotel and a phone sales location was difficult. Really not their responsibility, but nice nevertheless.
Plussat: Nothing
Miinukset: Was told my total at booking was $120. After all the required ad ons and fees at pick up I paid over $500. Absolutely absurd and when I need a car for a week there’s nothing that can be done about it. Will never book with budget or Payless or this site again.
Insurance
Plussat: Great price.
Miinukset: Poor customer service during check in. €780 insurance for two weeks... outrageous.
Car not full of gas, long lines, poor service
Miinukset: Car had not been checked since last driver, was down a quarter tank of fuel, long lines while workers stood around. Won't use them again.
Miinukset: Price changed at the desk from quote in the app. Took long time to get care rented and leave the rental office.
Plussat: Did not like the fact that a $5k authorization was required if liability is waived but agent was very clear in explaining it and finding a reasonable price for full coverage.
Plussat: Simple and easy to use portal. All the details for every car type provided is very useful
Miinukset: The rates of cars during holiday season is very high. Fro enga if I try to book for water now, I still see very high rates.
Plussat: Quick drop off.
Miinukset: No on-site gas station (or nearby gas stations) to fill up the rental car before drop-off.
Need better insurance info
Plussat: Good simple car, really easy return process
Miinukset: The insurance requirements were not explained well at all for what was required for an Ireland rental. The prefacing was so poor that I'm still trying to decide if they sold me gold-plated insurance using scare tactics that exploited my lack of local knowledge. Dunno. Insurance per day was about the same as the advertised price of the rental, so the car ended up costing rental times number of days +1. Needless to say, this was surprising. Figure out how insurance works before you book.
Plussat: The staff was great. Pick up and drop off were easy.
Miinukset: Got a charge for refusing their insurance, I was not happy about that.
Miinukset: The only thing that would be better is to have a map available in the car that shows more detail. The one we received wasn’t useful. Our cell phones drop service overseas so getting to our hotel and a phone sales location was difficult. Really not their responsibility, but nice nevertheless.
Plussat: Did not like the fact that a $5k authorization was required if liability is waived but agent was very clear in explaining it and finding a reasonable price for full coverage.
Plussat: Simple and easy to use portal. All the details for every car type provided is very useful
Miinukset: The rates of cars during holiday season is very high. Fro enga if I try to book for water now, I still see very high rates.
Plussat: The lines were really long with people complaining and not moving. The Payless personnel were in the same space as Budget and Avis and it was hard to tell the difference in who was working what. Eventually all personnel worked on the same long Payless line. Then the price of our car quadrupled.
Insurance
Plussat: Great price.
Miinukset: Poor customer service during check in. €780 insurance for two weeks... outrageous.
Plussat: Quick drop off.
Miinukset: No on-site gas station (or nearby gas stations) to fill up the rental car before drop-off.
Need better insurance info
Plussat: Good simple car, really easy return process
Miinukset: The insurance requirements were not explained well at all for what was required for an Ireland rental. The prefacing was so poor that I'm still trying to decide if they sold me gold-plated insurance using scare tactics that exploited my lack of local knowledge. Dunno. Insurance per day was about the same as the advertised price of the rental, so the car ended up costing rental times number of days +1. Needless to say, this was surprising. Figure out how insurance works before you book.
Plussat: Did not disclose mandatory insurance that had to be purchased making the final rate $775 Euro. Much higher that what was quoted.
Miinukset: Rude
Plussat: Nothing
Miinukset: Was told my total at booking was $120. After all the required ad ons and fees at pick up I paid over $500. Absolutely absurd and when I need a car for a week there’s nothing that can be done about it. Will never book with budget or Payless or this site again.
Car not full of gas, long lines, poor service
Miinukset: Car had not been checked since last driver, was down a quarter tank of fuel, long lines while workers stood around. Won't use them again.
Miinukset: Price changed at the desk from quote in the app. Took long time to get care rented and leave the rental office.
Plussat: Qualité de la voiture
Miinukset: Finalement chargé de 250€ en plus par rapport au prix affiché sur kayak lors de la réservation!!!!
Localisation de retour du véhicule introuvable!!!! Personnel peu accueillant au retour.
Miinukset: Really nice clean car in and out fast service .
Plussat: Super friendly staff (Peter at front desk was great) and car rental process was smooth.
Plussat: We were able to pick car off at location in Dublin and return it to the Dublin airport.
Miinukset: When we booked car we were quoted $132 for the week. When we picked the car up we were told we had to take $500 in insurance. They told us you could deny it, but if you did they would place a hold on credit card for total cost of car
Plussat: Friendly and helpful staff!
Miinukset: Got to be pretty expensive after insurance and there wasn’t a gas station near the drop off point. Also we didn’t realize the location is not in the terminal of the airport which was annoying
Plussat: Me were delayed 2 days and car was not avable and reservation was canceled. call and informed them and car was to be avable but was not. I had to rent a other car for the day and it costed me about the same as my reservation. I will not be using you again.
Miinukset: It help if the hole reservation was not canceled if you miss a day as i already prepayed and no refund. The car should still be there as it is payed for.
Miinukset: CWD (minimum Insurance) should have been auto included in the rate. Due to the extortionate cost of CWD insurance at the point of rental, I was forced to cancel the rental.
Plussat: Drop off was very straight forward and easy. The shuttle bus driver was super friendly and helpful.
Miinukset: The guy I was dealing with when picking up the car was extremely rude. He was passive aggressive and unhelpful. So much so that I ended up finishing the paperwork with someone in customer service who was lovely and helpful.
false advertising
Miinukset: We rented a vehicle & when we got there, we were told we needed to upgrade to a bigger vehicle. Because, as the rep put it "we were Americans that didn't understand European cars". NOT true, we have traveled abroad several times & understand completely. There would have been plenty of room in the vehicle we reserved. Then when we told them we had purchased insurance through Allianz, he said it wasn't valid. We were forced into purchasing insurance for $50 per day!!! Unreal, he said we couldn't take the car without it & we were on our way to a wedding. I am appalled & then the car was even worse!!! We kept getting alerts that it needed AdBlue...we didn't even know what that was. I am furious & will be contacting Europcar.
Poor experience on pick-up
Plussat: The car we were allocated was damaged and the damage had not been recorded. We refused to take the car away unless it was recorded. We involved 2 separate members of staff. Photos were taken by them and us but neither of the staff were willing to take responsibility for recording the damage. All in all, it took 1 1/2 hrs to deal with the pick-up of the car, a totally unreasonable amount of time especially on the end of a long international flight. In the end we drove the car away with the situation unresolved and feeling vulnerable to being charged for damage we had not incurred. After sending e-mails to Europcar, we eventually received an apology and a confirmation that the damage had been recorded. The car itself, a Fiat Panda, was unexceptional and lacking power. Unimpressive. As this was our first hire with Europcar, I think they could have done better.
Paid a lot more for insurance than expected.
Plussat: Overall the car worked and got us to our destinations without any major issues. The staff at the Europcar center were friendly and professional. They also gave us a free upgrade when they noticed that the intermediate SUV we rented was not going to fit us all in comfortably.
Miinukset: At the counter the guy told us we need to be fully insured in Ireland by law and we ended up paying a lot more for insurance than expected. Some up front notes about this were booking the car online would have been nice. We didn't cover a lot of mileage on the trip, however the tyre pressure and the AdBlue warning signs came on and the wind screen wipers were terrible, these were obviously not checked after the previous rental.
Vahe Hagopian
Plussat: THere was some dried liquid on the rear seat that the service personal hasd to clean before we drove off with the car.
The customer service rep was walked out to the car and explained the unique aspects of the minivan that were good to know.
Miinukset: Really nice clean car in and out fast service .
Plussat: Super friendly staff (Peter at front desk was great) and car rental process was smooth.
Plussat: Friendly and helpful staff!
Miinukset: Got to be pretty expensive after insurance and there wasn’t a gas station near the drop off point. Also we didn’t realize the location is not in the terminal of the airport which was annoying
Plussat: We were able to pick car off at location in Dublin and return it to the Dublin airport.
Miinukset: When we booked car we were quoted $132 for the week. When we picked the car up we were told we had to take $500 in insurance. They told us you could deny it, but if you did they would place a hold on credit card for total cost of car
Plussat: Drop off was very straight forward and easy. The shuttle bus driver was super friendly and helpful.
Miinukset: The guy I was dealing with when picking up the car was extremely rude. He was passive aggressive and unhelpful. So much so that I ended up finishing the paperwork with someone in customer service who was lovely and helpful.
Paid a lot more for insurance than expected.
Plussat: Overall the car worked and got us to our destinations without any major issues. The staff at the Europcar center were friendly and professional. They also gave us a free upgrade when they noticed that the intermediate SUV we rented was not going to fit us all in comfortably.
Miinukset: At the counter the guy told us we need to be fully insured in Ireland by law and we ended up paying a lot more for insurance than expected. Some up front notes about this were booking the car online would have been nice. We didn't cover a lot of mileage on the trip, however the tyre pressure and the AdBlue warning signs came on and the wind screen wipers were terrible, these were obviously not checked after the previous rental.
Vahe Hagopian
Plussat: THere was some dried liquid on the rear seat that the service personal hasd to clean before we drove off with the car.
The customer service rep was walked out to the car and explained the unique aspects of the minivan that were good to know.
Plussat: Qualité de la voiture
Miinukset: Finalement chargé de 250€ en plus par rapport au prix affiché sur kayak lors de la réservation!!!!
Localisation de retour du véhicule introuvable!!!! Personnel peu accueillant au retour.
Plussat: Me were delayed 2 days and car was not avable and reservation was canceled. call and informed them and car was to be avable but was not. I had to rent a other car for the day and it costed me about the same as my reservation. I will not be using you again.
Miinukset: It help if the hole reservation was not canceled if you miss a day as i already prepayed and no refund. The car should still be there as it is payed for.
Miinukset: CWD (minimum Insurance) should have been auto included in the rate. Due to the extortionate cost of CWD insurance at the point of rental, I was forced to cancel the rental.
false advertising
Miinukset: We rented a vehicle & when we got there, we were told we needed to upgrade to a bigger vehicle. Because, as the rep put it "we were Americans that didn't understand European cars". NOT true, we have traveled abroad several times & understand completely. There would have been plenty of room in the vehicle we reserved. Then when we told them we had purchased insurance through Allianz, he said it wasn't valid. We were forced into purchasing insurance for $50 per day!!! Unreal, he said we couldn't take the car without it & we were on our way to a wedding. I am appalled & then the car was even worse!!! We kept getting alerts that it needed AdBlue...we didn't even know what that was. I am furious & will be contacting Europcar.
Poor experience on pick-up
Plussat: The car we were allocated was damaged and the damage had not been recorded. We refused to take the car away unless it was recorded. We involved 2 separate members of staff. Photos were taken by them and us but neither of the staff were willing to take responsibility for recording the damage. All in all, it took 1 1/2 hrs to deal with the pick-up of the car, a totally unreasonable amount of time especially on the end of a long international flight. In the end we drove the car away with the situation unresolved and feeling vulnerable to being charged for damage we had not incurred. After sending e-mails to Europcar, we eventually received an apology and a confirmation that the damage had been recorded. The car itself, a Fiat Panda, was unexceptional and lacking power. Unimpressive. As this was our first hire with Europcar, I think they could have done better.
Hidden charges
Plussat: Lovely car and easy to drive.
Miinukset: I took the basic cover upon booking which is what I wanted. Upon picking up the car, it turns out that with basic cover, you have to pay €1500 (returnable) up front, on a credit card in my own name, OR €60 for more advanced insurance which you don’t get back. Well I don’t have €1500 on credit... but I have it in savings... and so therefore I was forced to pay for the higher cover. I’ve NEVER felt like I’ve been forced to do this with any other car hire company. The money with other care hire agents was chargeable if an accident occurs - which I am in total agreement with. It seems that this is simply a way of advertising a lower rate and locking the customer in. Really disappointed.
Miinukset: They charged me extra €100 because they are not able to use my bank card usually with their card machine.
Miinukset: We arrived late not knowing you only hold cars for 2 hours and you gave our van away and had no other vehicle that would accommodate us. We had to go back to airport and rent from another car rental place which ended up costing us more. Not happy.
Plussat: Absolutely nothing about the rental experience with Easirent was enjoyable or easy.
Miinukset: DO NOT BOOK with easirent. It was problems from the moment we walked in. We were given a car with damage all around. The car broke down on Saturday night and we were told they could help us get a new one on Monday morning, leaving us in remote Ireland for 32 hours without a vehicle.
Plussat: Staff was extremely rude and unhelpful.
Miinukset: I called the week and the night prior to pick up. The day off they made me wait 3 hours and then informed me they didn’t have a car for me and said to go somewhere else. Then they hung up on me with no further explanation.
Plussat: Nothing good to say. We showed up and were told they didn’t have us in the system after I gave our confirmation number and they didn’t have any cars the size we needed. We went to all of the other rental car offices to try to find a larger car and everyone said this is typical with Easirent.
Miinukset: Everything. No matter how much cheaper their rental car is do not use them.
Plussat: Nothing!!
Miinukset: Did not have our car, no one picked us up after waiting an hour and calling multiple times, no one picks up at customer service. horrible!!
Miinukset: It is NOT located at the airport. Shuttle service was terrible and unreliable. Would not recommend.
Miinukset: Typical budget car rental place. They do just enough to get you to make the reservation and then slap you with fee after fee when you come to pick up your rental car. Their building is outside the main terminal and difficult to find. Staff was unhelpful.
Miinukset: Care we requested was not available, agent attempted to upcharge us to get a vehicle. It felt very much like a scam to lure a person into a vulnerable situation where they would be force to pay much more than the price advertised on Kayak
Plussat: Not one thing.
Miinukset: DO NOT USE THEM. The vehicle was not close to the model reserved but our only choice on the lot. It was damaged in the front passenger side including the mirror door and front quarter panel. The agent noted no damages until I asked if they were blind. The van left the lot within ten mine
Plussat: The staff was the worst, not helpful at all. Worst car rental experience in the world. The check in process took two hours.
Miinukset: Everything.
Plussat: Didn’t like anything. Everything about the process was so poor and very sketchy that I actually was literally uncomfortable giving them my credit card so rented from someone else last minute who was barely more expensive
Miinukset: Not always a shuttle- you had to call them and then they made us pay for a taxi to get there. They said they’d refund it but they didn’t.
They wanted to put a 2800 euro hold up to 28 days after the booking because I didn’t want their insurance (had my own coverage). Car wasn’t ready either.
Miinukset: I could not find the Easirental office, counter, anything at all, nobody in the car rental sector knew where it was. So I had to rent elsewhere.
Miinukset: We arrived late not knowing you only hold cars for 2 hours and you gave our van away and had no other vehicle that would accommodate us. We had to go back to airport and rent from another car rental place which ended up costing us more. Not happy.
Plussat: Absolutely nothing about the rental experience with Easirent was enjoyable or easy.
Miinukset: DO NOT BOOK with easirent. It was problems from the moment we walked in. We were given a car with damage all around. The car broke down on Saturday night and we were told they could help us get a new one on Monday morning, leaving us in remote Ireland for 32 hours without a vehicle.
Plussat: Staff was extremely rude and unhelpful.
Miinukset: I called the week and the night prior to pick up. The day off they made me wait 3 hours and then informed me they didn’t have a car for me and said to go somewhere else. Then they hung up on me with no further explanation.
Plussat: Nothing good to say. We showed up and were told they didn’t have us in the system after I gave our confirmation number and they didn’t have any cars the size we needed. We went to all of the other rental car offices to try to find a larger car and everyone said this is typical with Easirent.
Miinukset: Everything. No matter how much cheaper their rental car is do not use them.
Plussat: Nothing!!
Miinukset: Did not have our car, no one picked us up after waiting an hour and calling multiple times, no one picks up at customer service. horrible!!
Miinukset: It is NOT located at the airport. Shuttle service was terrible and unreliable. Would not recommend.
Miinukset: Typical budget car rental place. They do just enough to get you to make the reservation and then slap you with fee after fee when you come to pick up your rental car. Their building is outside the main terminal and difficult to find. Staff was unhelpful.
Miinukset: Care we requested was not available, agent attempted to upcharge us to get a vehicle. It felt very much like a scam to lure a person into a vulnerable situation where they would be force to pay much more than the price advertised on Kayak
Plussat: Not one thing.
Miinukset: DO NOT USE THEM. The vehicle was not close to the model reserved but our only choice on the lot. It was damaged in the front passenger side including the mirror door and front quarter panel. The agent noted no damages until I asked if they were blind. The van left the lot within ten mine
Plussat: The staff was the worst, not helpful at all. Worst car rental experience in the world. The check in process took two hours.
Miinukset: Everything.
Plussat: Didn’t like anything. Everything about the process was so poor and very sketchy that I actually was literally uncomfortable giving them my credit card so rented from someone else last minute who was barely more expensive
Miinukset: Not always a shuttle- you had to call them and then they made us pay for a taxi to get there. They said they’d refund it but they didn’t.
They wanted to put a 2800 euro hold up to 28 days after the booking because I didn’t want their insurance (had my own coverage). Car wasn’t ready either.
Miinukset: I could not find the Easirental office, counter, anything at all, nobody in the car rental sector knew where it was. So I had to rent elsewhere.
| Suosituin autotyyppi | Keskikokoinen |
|---|
Keskikokoinen (BMW 1 Series tai vastaava) on varatuin vuokra-auton tyyppi kohteessa Dublin.
Viimeisten 72 tunnin aikana halvimmat vuokra-autot tarjoaa FLIZZR (8 €/pvä), Budget (11 €/pvä) ja Easirent (27 €/pvä).
Perustuu todellisten KAYAK-käyttäjien arvosteluihin ja asiakasarviopisteisiin, parhaat autonvuokrauksen toimipisteet Dublin ovat Alamo (8,7, 6478 arvostelua), Enterprise (8,5, 12830 arvostelua), ja National (8,2, 3769 arvostelua).
Viimeisten 72 tunnin aikana halvin autonvuokrauksen hinta löytyi FLIZZR toimipaikasta DUBLIN AIRPORT - Terminal 1 and 2 K67 N8W7 (9 kilometriä keskustasta.
Tutustu mittavaan autonvuokrauksen toimipaikkojen karttaan löytääksesi parhaat vuokra-autot läheltäsi.
Keskikokoinen auton vuokraus kohteessa Dublin maksaa keskimäärin 60 € per päivä.
Perusmalli auton vuokraus kohteessa Dublin maksaa keskimäärin 136 € per päivä.
Pienikokoinen auton vuokraus kohteessa Dublin maksaa keskimäärin 20 € per päivä.
