| Noutopaikka | Dublin |
|---|---|
| Vuokraamosijainnit | 68 |
| Sijainti lentokentällä | 23 |
| maanantaina | 05:00 - 23:00 |
| tiistaina | 05:00 - 23:00 |
| keskiviikkona | 05:00 - 23:00 |
| torstaina | 05:00 - 23:00 |
| perjantaina | 05:00 - 23:00 |
| lauantaina | 05:00 - 23:00 |
| sunnuntaina | 05:00 - 23:00 |
Plussat: Great staff and easy to pickup return.
Great Service
Plussat: Great service the entire time. The workers at Enterprise were prompt, and super polite, respectful and helpful. Best rental car experience I have ever had!
Plussat: Drop off was quick
Miinukset: Overpriced
| maanantaina | 05:00 - 23:00 |
| tiistaina | 05:00 - 23:00 |
| keskiviikkona | 05:00 - 23:00 |
| torstaina | 05:00 - 23:00 |
| perjantaina | 05:00 - 23:00 |
| lauantaina | 05:00 - 23:00 |
| sunnuntaina | 05:00 - 23:00 |
| maanantaina | 08:00 - 17:00 |
| tiistaina | 08:00 - 17:00 |
| keskiviikkona | 08:00 - 17:00 |
| torstaina | 08:00 - 17:00 |
| perjantaina | 08:00 - 17:00 |
| lauantaina | 09:00 - 12:00 |
| sunnuntaina | 00:00 - 00:00 |
| maanantaina | 08:00 - 17:00 |
| tiistaina | 08:00 - 17:00 |
| keskiviikkona | 08:00 - 17:00 |
| torstaina | 08:00 - 17:00 |
| perjantaina | 08:00 - 17:00 |
| lauantaina | 09:00 - 12:00 |
| sunnuntaina | 00:00 - 00:00 |
| maanantaina | 08:00 - 18:00 |
| tiistaina | 08:00 - 18:00 |
| keskiviikkona | 08:00 - 18:00 |
| torstaina | 08:00 - 18:00 |
| perjantaina | 08:00 - 18:00 |
| lauantaina | 08:00 - 15:00 |
| sunnuntaina | 00:00 - 00:00 |
Plussat: That I could, and did, cancel this rental weeks ago.
Miinukset: Hopefully you didn't charge me for this when I cancelled it.
Miinukset: The personal service from Sean on our pick up to James on our drop off was easy and efficient.
Plussat: The staff were wonderful and very helpful.
Miinukset: We had difficulting finding the drop off location when we wanted to return the car. Once we made it to the return location we were told the directions were located in the love compartment. We wish someone had emphasized this when we were picking up the car.
Plussat: The staff was sooooo nice and friendly! They made the process smooth and easy and answered all my questions.
Insurance could be improved
Plussat: The car and service was excellent. A bit more attention to the cleanliness of the outside back of the car needed but not a major.
Miinukset: Insurance. There was not stress free insurance . There was an excess even though premium insurance was paid for. Would not use again because of this. Sad because everything else was perfect.
Insurance Trap
Miinukset: Manager told me I needed to have a letter proving insurance coverage or buy insurance. I was covered but was still forced to buy coverage.
Plussat: Excellent staff
Miinukset: Insurance policy and baby seat hire could have been clearer
Plussat: It was all great
Miinukset: Sorry car too small for me and getting stung with extra insurance, over twice as much as the car rental.
Plussat: Staff very nice and accommodating
Miinukset: Pick up point was quite far with bad connection with public transport (had to take a taxi) but still kinda easy to find. Probably why prices were quite competitive, otherwise it was great!
Plussat: I thought the team at enterprise were very pleasant, helpful and friendly.
I had been let down by easirent so enterprise were able to provide a car for me
Miinukset: I was not told that the car was diesel, there was no sticker on the outside of the gas door, there was no label on the gas cap, there was no Warning on the key chain. There was a sticker on the inside of the gas door that I didn't see. I was told that the additional insurance I bought wouldn't cover it so It cost me 300 euro to fix. Very unhappy customer
Miinukset: The personal service from Sean on our pick up to James on our drop off was easy and efficient.
Plussat: The staff were wonderful and very helpful.
Miinukset: We had difficulting finding the drop off location when we wanted to return the car. Once we made it to the return location we were told the directions were located in the love compartment. We wish someone had emphasized this when we were picking up the car.
Plussat: The staff was sooooo nice and friendly! They made the process smooth and easy and answered all my questions.
Plussat: It was all great
Plussat: Staff very nice and accommodating
Miinukset: Pick up point was quite far with bad connection with public transport (had to take a taxi) but still kinda easy to find. Probably why prices were quite competitive, otherwise it was great!
Plussat: I thought the team at enterprise were very pleasant, helpful and friendly.
I had been let down by easirent so enterprise were able to provide a car for me
Plussat: That I could, and did, cancel this rental weeks ago.
Miinukset: Hopefully you didn't charge me for this when I cancelled it.
Insurance could be improved
Plussat: The car and service was excellent. A bit more attention to the cleanliness of the outside back of the car needed but not a major.
Miinukset: Insurance. There was not stress free insurance . There was an excess even though premium insurance was paid for. Would not use again because of this. Sad because everything else was perfect.
Insurance Trap
Miinukset: Manager told me I needed to have a letter proving insurance coverage or buy insurance. I was covered but was still forced to buy coverage.
Miinukset: Sorry car too small for me and getting stung with extra insurance, over twice as much as the car rental.
Miinukset: I was not told that the car was diesel, there was no sticker on the outside of the gas door, there was no label on the gas cap, there was no Warning on the key chain. There was a sticker on the inside of the gas door that I didn't see. I was told that the additional insurance I bought wouldn't cover it so It cost me 300 euro to fix. Very unhappy customer
| maanantaina | 10:00 - 15:00 |
| tiistaina | 10:00 - 15:00 |
| keskiviikkona | 10:00 - 15:00 |
| torstaina | 10:00 - 15:00 |
| perjantaina | 10:00 - 15:00 |
| lauantaina | 10:00 - 13:00 |
| sunnuntaina | 10:00 - 13:00 |
| maanantaina | 10:00 - 15:00 |
| tiistaina | 10:00 - 15:00 |
| keskiviikkona | 10:00 - 15:00 |
| torstaina | 10:00 - 15:00 |
| perjantaina | 10:00 - 15:00 |
| lauantaina | 10:00 - 13:00 |
| sunnuntaina | 10:00 - 13:00 |
| maanantaina | 00:00 - 00:15 05:00 - 23:59 |
| tiistaina | 00:00 - 00:15 05:00 - 23:59 |
| keskiviikkona | 00:00 - 00:15 05:00 - 23:59 |
| torstaina | 00:00 - 00:15 05:00 - 23:59 |
| perjantaina | 00:00 - 00:15 05:00 - 23:59 |
| lauantaina | 00:00 - 00:15 05:00 - 23:59 |
| sunnuntaina | 00:00 - 00:15 05:00 - 23:59 |
Plussat: Staff were very helpful at Avis but the insurance fees were outrageous and tripled the cost of the rental. That being said, I cannot commend them enough for how they handled our return of the car early due to COVID-19
Miinukset: Quote insurance in advance and do a better job describing luggage space. We did not have enough space for 4 large pieces of luggage in this car
Plussat: Upon pick up the staff was very friendly and helpful, but a bit slow. It would have been more helpful if we knew up front that we had to take a shuttle bus to the rental space in Dublin. The vehicle was definitely a great value as it held 6 people comfortably with luggage, and it drove well.
Miinukset: The cleanliness of the drop off location in Shannon could be improved, but the staff was very friendly and helpful.
Plussat: Extremely rude staff, particularly the woman working at the counter in Terminal 2 and the shuttle bus driver. Additional charges applied at time of collection which were not transparent during booking process. Car provided was much smaller than that advertised for the category. Slow pick-up/drop-off
Miinukset: Everything, would never rent from them again
Plussat: Good vehicle, easy drop off.
Miinukset: Expensive extras, ie insurance + additional driver. Took way too long to collect the vehicle in the first place - 45 minutes.
Miinukset: Avis would not honor the reservation for a particular size car and said the car rental.com which we made the reservation made mistake and we had to deal with them. Where is the agreement between the companies if I have to correct their mistakes?
Plussat: The outside of the car was dirty, the transmission would easily slip into reverse (no down press, or button to engage). They were going to charge me for a dent in the hood, fortunately my wife had taken a picture of it when we picked up the car.
Plussat: Very friendly and helpful easy to and from the airport
Miinukset: Insurance was a lot more than quoted
Plussat: the second car was very good. they helped us at the airport which was a better location. However, the agent that helped us was less than helpful. it needed to be clearer that if you didn't take their insurance they were going to put 7500 euros on your credit card. he was unwilling to provide options.
In comparison we dealt with another company in glascow and they provided good alternatives with reasonable costs. A much better experience.
Miinukset: The first car they gave us was old and not in good working order. we returned it and got a much better, newer car that worked well.
Great, easy experience
Plussat: Mark was the BEST!! We were sold an insurance policy from a 3rd party that ended up being invalid in Ireland...we never would have known without Mark! He brought it to our attention, helped us confirm this fact with the 3rd party, and helped facilitate our refund with them. He then helped us get a a valid policy, and even upgraded our car to help ease our pain of the day ;) Would recommend!
Miinukset: Dirty bathrooms with no toilet paper in men's OR women's bathrooms.
Plussat: Friendly pick up staff at counter
Miinukset: Small size 7 passenger. I clicked on a Ford Galaxy and that is what I wanted but you confirmed an Opel Zafira. We call that Bait and Switch which is illegal in the USA. Very NOT happy with the size of the car and your deceptive business practice.
Unsatisfactory and unprofessional
Miinukset: The woman at the Dublin Airport Avis booth quoted double the cost of online quote. The workers were unprofessional, not accommodating. I rented same car from Sixt Irish car rental for half the price. I will not use Avis!
Unpleasant staff
Plussat: Car was fine
Miinukset: Total lack of customer service. No interest or assistance on check-in; aggressive attitude towards check-out looking for opportunities to charge the excess.
Plussat: Good vehicle, easy drop off.
Miinukset: Expensive extras, ie insurance + additional driver. Took way too long to collect the vehicle in the first place - 45 minutes.
Great, easy experience
Plussat: Mark was the BEST!! We were sold an insurance policy from a 3rd party that ended up being invalid in Ireland...we never would have known without Mark! He brought it to our attention, helped us confirm this fact with the 3rd party, and helped facilitate our refund with them. He then helped us get a a valid policy, and even upgraded our car to help ease our pain of the day ;) Would recommend!
Miinukset: Dirty bathrooms with no toilet paper in men's OR women's bathrooms.
Plussat: Upon pick up the staff was very friendly and helpful, but a bit slow. It would have been more helpful if we knew up front that we had to take a shuttle bus to the rental space in Dublin. The vehicle was definitely a great value as it held 6 people comfortably with luggage, and it drove well.
Miinukset: The cleanliness of the drop off location in Shannon could be improved, but the staff was very friendly and helpful.
Plussat: Very friendly and helpful easy to and from the airport
Miinukset: Insurance was a lot more than quoted
Plussat: Friendly pick up staff at counter
Miinukset: Small size 7 passenger. I clicked on a Ford Galaxy and that is what I wanted but you confirmed an Opel Zafira. We call that Bait and Switch which is illegal in the USA. Very NOT happy with the size of the car and your deceptive business practice.
Plussat: Staff were very helpful at Avis but the insurance fees were outrageous and tripled the cost of the rental. That being said, I cannot commend them enough for how they handled our return of the car early due to COVID-19
Miinukset: Quote insurance in advance and do a better job describing luggage space. We did not have enough space for 4 large pieces of luggage in this car
Plussat: Extremely rude staff, particularly the woman working at the counter in Terminal 2 and the shuttle bus driver. Additional charges applied at time of collection which were not transparent during booking process. Car provided was much smaller than that advertised for the category. Slow pick-up/drop-off
Miinukset: Everything, would never rent from them again
Miinukset: Avis would not honor the reservation for a particular size car and said the car rental.com which we made the reservation made mistake and we had to deal with them. Where is the agreement between the companies if I have to correct their mistakes?
Plussat: The outside of the car was dirty, the transmission would easily slip into reverse (no down press, or button to engage). They were going to charge me for a dent in the hood, fortunately my wife had taken a picture of it when we picked up the car.
Plussat: the second car was very good. they helped us at the airport which was a better location. However, the agent that helped us was less than helpful. it needed to be clearer that if you didn't take their insurance they were going to put 7500 euros on your credit card. he was unwilling to provide options.
In comparison we dealt with another company in glascow and they provided good alternatives with reasonable costs. A much better experience.
Miinukset: The first car they gave us was old and not in good working order. we returned it and got a much better, newer car that worked well.
Unsatisfactory and unprofessional
Miinukset: The woman at the Dublin Airport Avis booth quoted double the cost of online quote. The workers were unprofessional, not accommodating. I rented same car from Sixt Irish car rental for half the price. I will not use Avis!
Unpleasant staff
Plussat: Car was fine
Miinukset: Total lack of customer service. No interest or assistance on check-in; aggressive attitude towards check-out looking for opportunities to charge the excess.
| maanantaina | 09:00 - 18:00 |
| tiistaina | 09:00 - 18:00 |
| keskiviikkona | 09:00 - 18:00 |
| torstaina | 09:00 - 18:00 |
| perjantaina | 09:00 - 18:00 |
| lauantaina | 09:00 - 18:00 |
| sunnuntaina | 09:00 - 18:00 |
| maanantaina | 09:00 - 18:00 |
| tiistaina | 09:00 - 18:00 |
| keskiviikkona | 09:00 - 18:00 |
| torstaina | 09:00 - 18:00 |
| perjantaina | 09:00 - 18:00 |
| lauantaina | 09:00 - 18:00 |
| sunnuntaina | 09:00 - 18:00 |
| maanantaina | 00:00 - 00:15 05:00 - 23:59 |
| tiistaina | 00:00 - 00:15 05:00 - 23:59 |
| keskiviikkona | 00:00 - 00:15 05:00 - 23:59 |
| torstaina | 00:00 - 00:15 05:00 - 23:59 |
| perjantaina | 00:00 - 00:15 05:00 - 23:59 |
| lauantaina | 00:00 - 00:15 05:00 - 23:59 |
| sunnuntaina | 00:00 - 00:15 05:00 - 23:59 |
Plussat: Nice staff, didn't pressure upsell the insurance like I was worried about. Drop off in the city center was not as easy as expected, due to the lack of parking instructions. Value was outstanding.
Miinukset: Need to provide clear instructions that if you are dropping off at the lower Drumconda location, there are no parking spots in front of the office. You need to pull into a bus lane and park there, which isn't ideal, but workable.
Plussat: Car well maintained
Miinukset: Not being requested for a credit card hold of €22.000 if no basic insurance of €22 a day was acquired.
Plussat: Simple process and the car waiting for us in the short term carpark all undercover, brilliant. The return was simple with a very frequent link to departures. 22mins from driving back to being in the terminal.
If you are returning in a week then you can pay the auto toll at the Circle K fuel station at the airport for outward and return journey. For private cars, the toll has to be paid within 24 hrs but not the case with hire cars. The advantage was just one euro exchange fee on my credit card.
Plussat: Price
Miinukset: They try to rip you off on extra insurance. Concerned they’ve charged us extra. Have to keep an eye on what they actually charged. They did put a 5000€ hold on the card because we declined their insurance.
Plussat: Staff when doing the paperwork to pick-up the car more helpful & friendly. Staff at the actual car pickup lot less helpful & one a bit dismissive when you asked questions. Staff when dropping off the car a bit unfriendly & seemed a bit irritable.
Miinukset: If you are going to Ireland, do your homework about what your personal auto insurance will cover (call them & let them know where you are going) & also call your credit card company to see if they have primary or secondary insurance when renting the car because many credit card companies don't there
Miinukset: On the website it says they do not charge for going to Northern Ireland but I was charged !!?
Plussat: Picking up and dropping off from The terminal 2 station was very easy.
Miinukset: You $5,000 hold on a card if you don't choose their insurance is ridiculous. the car was an automatic, but it felt like it was powered by hamsters.
Plussat: Pickup and drop off was easy.
Miinukset: This company essentially forces you to purchase full insurance. We traveled to Ireland and rented a car for a few days. I put the rental car on my credit card, and they explained to me that if you don’t buy insurance they will put a 5,000€ hold on my card if I don’t buy insurance.
Plussat: Having a car in Ireland
Miinukset: Once I got off my plane I had to wait a while to get a budget shuttle to where they keep the cars. Once I got there I waited in line behind maybe 7 people for TWO HOURS before I finally got to checkout with my car. And of course they charged a ridiculous amount of money for everything.
Miinukset: 20 min line to return car
Had to bring back first car after an hour. Was making weird noises
Miinukset: Advance notice about all the hidden fees
Plussat: Thé staff was friendly.
Miinukset: The price was twice as previewed !
Plussat: Simple process and the car waiting for us in the short term carpark all undercover, brilliant. The return was simple with a very frequent link to departures. 22mins from driving back to being in the terminal.
If you are returning in a week then you can pay the auto toll at the Circle K fuel station at the airport for outward and return journey. For private cars, the toll has to be paid within 24 hrs but not the case with hire cars. The advantage was just one euro exchange fee on my credit card.
Plussat: Staff when doing the paperwork to pick-up the car more helpful & friendly. Staff at the actual car pickup lot less helpful & one a bit dismissive when you asked questions. Staff when dropping off the car a bit unfriendly & seemed a bit irritable.
Miinukset: If you are going to Ireland, do your homework about what your personal auto insurance will cover (call them & let them know where you are going) & also call your credit card company to see if they have primary or secondary insurance when renting the car because many credit card companies don't there
Plussat: Nice staff, didn't pressure upsell the insurance like I was worried about. Drop off in the city center was not as easy as expected, due to the lack of parking instructions. Value was outstanding.
Miinukset: Need to provide clear instructions that if you are dropping off at the lower Drumconda location, there are no parking spots in front of the office. You need to pull into a bus lane and park there, which isn't ideal, but workable.
Plussat: Picking up and dropping off from The terminal 2 station was very easy.
Miinukset: You $5,000 hold on a card if you don't choose their insurance is ridiculous. the car was an automatic, but it felt like it was powered by hamsters.
Miinukset: 20 min line to return car
Had to bring back first car after an hour. Was making weird noises
Miinukset: Advance notice about all the hidden fees
Plussat: Car well maintained
Miinukset: Not being requested for a credit card hold of €22.000 if no basic insurance of €22 a day was acquired.
Plussat: Price
Miinukset: They try to rip you off on extra insurance. Concerned they’ve charged us extra. Have to keep an eye on what they actually charged. They did put a 5000€ hold on the card because we declined their insurance.
Miinukset: On the website it says they do not charge for going to Northern Ireland but I was charged !!?
Plussat: Pickup and drop off was easy.
Miinukset: This company essentially forces you to purchase full insurance. We traveled to Ireland and rented a car for a few days. I put the rental car on my credit card, and they explained to me that if you don’t buy insurance they will put a 5,000€ hold on my card if I don’t buy insurance.
Plussat: Having a car in Ireland
Miinukset: Once I got off my plane I had to wait a while to get a budget shuttle to where they keep the cars. Once I got there I waited in line behind maybe 7 people for TWO HOURS before I finally got to checkout with my car. And of course they charged a ridiculous amount of money for everything.
Plussat: Thé staff was friendly.
Miinukset: The price was twice as previewed !
| maanantaina | 08:30 - 17:30 |
| tiistaina | 08:30 - 17:30 |
| keskiviikkona | 08:30 - 17:30 |
| torstaina | 08:30 - 17:30 |
| perjantaina | 08:30 - 17:30 |
| lauantaina | 09:00 - 16:30 |
| sunnuntaina | 09:00 - 15:30 |
| maanantaina | 08:30 - 17:30 |
| tiistaina | 08:30 - 17:30 |
| keskiviikkona | 08:30 - 17:30 |
| torstaina | 08:30 - 17:30 |
| perjantaina | 08:30 - 17:30 |
| lauantaina | 09:00 - 14:00 |
| sunnuntaina | 09:00 - 14:00 |
| maanantaina | 08:30 - 17:30 |
| tiistaina | 08:30 - 17:30 |
| keskiviikkona | 08:30 - 17:30 |
| torstaina | 08:30 - 17:30 |
| perjantaina | 08:30 - 17:30 |
| lauantaina | 08:30 - 16:00 |
| sunnuntaina |
| maanantaina | 00:00 - 01:00 05:00 - 23:59 |
| tiistaina | 00:00 - 01:00 05:00 - 23:59 |
| keskiviikkona | 00:00 - 01:00 05:00 - 23:59 |
| torstaina | 00:00 - 01:00 05:00 - 23:59 |
| perjantaina | 00:00 - 01:00 05:00 - 23:59 |
| lauantaina | 00:00 - 01:00 05:00 - 23:59 |
| sunnuntaina | 00:00 - 01:00 05:00 - 23:59 |
| maanantaina | 08:00 - 17:00 |
| tiistaina | 08:00 - 17:00 |
| keskiviikkona | 08:00 - 17:00 |
| torstaina | 08:00 - 17:00 |
| perjantaina | 08:00 - 17:00 |
| lauantaina | 09:00 - 16:00 |
| sunnuntaina | 09:00 - 16:00 |
Miinukset: When we dropped of the car at the rental facility at the outskirts of the airport at 8:30pm, there was no more free shuttle bus to the airport. So they made us taking a taxi, which cost almost 10 EUR.
Miinukset: The price was very high
Plussat: I got a car, that is it.
Miinukset: Disclose insurance rates up front, it was an additional $1,000+ for the rental period.
I reserved an automatic, but had to pay more onsite, because they didn't have an automatic in the class I ordered
Plussat: Nice size car
Miinukset: Info at airport when picking up was not tears presented at rental site. Additional insurance coverage papers were not brought as were
Required. Rental was 3x more than booked.
Plussat: Good value. Efficient drop off.
Miinukset: Bus ride from terminal to pick up. Computers were down for pick up, leading to egregious waits and lines. Staff was friendly and upbeat and apologetic though, given the circumstances.
Plussat: The insurance was high and still listed things it did not cover.
Thankful we did not need to use it!
Car rental was great.
Miinukset: Hertz in Dublin nickel and dimed me. Charges an outrageous amount for a small upgrade.
Plussat: They got us a car.
Miinukset: A long of a line. Boring line, waste of time. To far from the arrival gate.
Plussat: Nothing.
Miinukset: You can work with people better in emergency situations (wife in hospital) who need to pick up the vehicle two hours earlier.
Was given car duck taped togethee
Miinukset: The car that Hertz provided literally had duck tape holding the left mirror together. Additionally, the air conditioning emitted a high pitched squeal, and the clutch of the year-old car almost needed replacing. Pickup took nearly an hour. It was an unpleasant experience.
Long wait, friendly service as they pushed upcharges for the car.
Plussat: Very friendly and personable, and after an hour wait, for service, the care they delivered was great.
Miinukset: I had verified that I have full collision damage insurance with my credit card and had the policy, but they wouldn't give me a car without a letter or call from the card company. This proved impossible to do on the spot so I had to take the $15 Euro a day for redundant insurance.
Quick drop-off, no hassles.
Plussat: It was a quick drop-off, just like I'm used to in the US. Everything was in order, and there were no hassles. The shuttle came within about 5 minutes.
Plussat: The insurance was high and still listed things it did not cover.
Thankful we did not need to use it!
Car rental was great.
Quick drop-off, no hassles.
Plussat: It was a quick drop-off, just like I'm used to in the US. Everything was in order, and there were no hassles. The shuttle came within about 5 minutes.
Miinukset: The price was very high
Plussat: Good value. Efficient drop off.
Miinukset: Bus ride from terminal to pick up. Computers were down for pick up, leading to egregious waits and lines. Staff was friendly and upbeat and apologetic though, given the circumstances.
Miinukset: When we dropped of the car at the rental facility at the outskirts of the airport at 8:30pm, there was no more free shuttle bus to the airport. So they made us taking a taxi, which cost almost 10 EUR.
Plussat: I got a car, that is it.
Miinukset: Disclose insurance rates up front, it was an additional $1,000+ for the rental period.
I reserved an automatic, but had to pay more onsite, because they didn't have an automatic in the class I ordered
Plussat: Nice size car
Miinukset: Info at airport when picking up was not tears presented at rental site. Additional insurance coverage papers were not brought as were
Required. Rental was 3x more than booked.
Miinukset: Hertz in Dublin nickel and dimed me. Charges an outrageous amount for a small upgrade.
Plussat: They got us a car.
Miinukset: A long of a line. Boring line, waste of time. To far from the arrival gate.
Plussat: Nothing.
Miinukset: You can work with people better in emergency situations (wife in hospital) who need to pick up the vehicle two hours earlier.
Was given car duck taped togethee
Miinukset: The car that Hertz provided literally had duck tape holding the left mirror together. Additionally, the air conditioning emitted a high pitched squeal, and the clutch of the year-old car almost needed replacing. Pickup took nearly an hour. It was an unpleasant experience.
Long wait, friendly service as they pushed upcharges for the car.
Plussat: Very friendly and personable, and after an hour wait, for service, the care they delivered was great.
Miinukset: I had verified that I have full collision damage insurance with my credit card and had the policy, but they wouldn't give me a car without a letter or call from the card company. This proved impossible to do on the spot so I had to take the $15 Euro a day for redundant insurance.
| maanantaina | 08:30 - 17:30 |
| tiistaina | 08:30 - 17:30 |
| keskiviikkona | 08:30 - 17:30 |
| torstaina | 08:30 - 17:30 |
| perjantaina | 08:30 - 17:30 |
| lauantaina | 08:30 - 16:00 |
| sunnuntaina |
| maanantaina | 00:00 - 01:00 05:00 - 23:59 |
| tiistaina | 00:00 - 01:00 05:00 - 23:59 |
| keskiviikkona | 00:00 - 01:00 05:00 - 23:59 |
| torstaina | 00:00 - 01:00 05:00 - 23:59 |
| perjantaina | 00:00 - 01:00 05:00 - 23:59 |
| lauantaina | 00:00 - 01:00 05:00 - 23:59 |
| sunnuntaina | 00:00 - 01:00 05:00 - 23:59 |
| maanantaina | 08:00 - 17:00 |
| tiistaina | 08:00 - 17:00 |
| keskiviikkona | 08:00 - 17:00 |
| torstaina | 08:00 - 17:00 |
| perjantaina | 08:00 - 17:00 |
| lauantaina | 09:00 - 16:00 |
| sunnuntaina | 09:00 - 16:00 |
Plussat: Nothing. They have a scam by which they let you sit in the car before they force extra insurance charges on you. If you don't accept you can't rent the car.
Miinukset: Could not be worse. Scam artists. Avoid at all costs
Miinukset: Could use a ‘test’ area for people to learn how to deal with left-side driving and round-abouts before going out into the real-world driving conditions.
Plussat: The diesel vw was very efficient.
Miinukset: Stop lying and constantly require upselling
Miinukset: Ordered a minivan in advance. When arrived they had none. Forced into a 900eu upgrade to the largest vehicle, a BMW X5 which barely fit 4 adults, one child seat and our luggage. We were cramped for 2 weeks of driving. Tried unsuccessfully to swap cars for a minivan in Belfast.
Plussat: Car was clean. Airport staff were great!
Promised small car only held one suitcae (fit in overhead compartment
Plussat: Nothing - it was a swindle
Miinukset: Ridicously smaxll trunk in Kia forced a very expensive upgrade. Worker said it happens all the time.Seems deliberate. alsoo since Dollar teams with Thrifty and Hertz there were no cheaper options.no other price options.
Cost of insurance also scandalous and lots of extra automatic charges. Costfof rental for 11 days was 1333 Euros.over double the original online quote.
Didn’t live up to the cheaper initial price
Plussat: Car was comfortable and made driving a cinch in the city and countryside.
Miinukset: Front desk tactics were aggressive and I felt we spent more than we needed to.
Plussat: Pick up of the car took a little while in line, but otherwise was a smooth process. Car was clean.
Smooth process!
Plussat: I was traveling internationally and just wanted a basic manual car. I got justvthat! Thank you
Miinukset: It was a bit expensive, but rentals always are.
Scam
Plussat: Don't rent from them.
Miinukset: Asked for $2000 - $5000 hold on credit card
Not what I expected!
Miinukset: The entire office smelled of urine from the bathroom close to the desk it was almost unbearable! Then with all of the hidden fees, what was supposed to be a $80 rental turned into a $590 rental. I had no choice I needed a car, but I felt hood winked the entire time I had the car.
Highway Robbery
Miinukset: The online estimate for my rental Ford Mondeo was $241. 29. My actual charge was $604.75. The difference in these two prices is solely insurance. The estimated price is on an uninsured vehicle. This is not mentioned anywhere in the documentation.
This strikes me as an unscrupulous business practice. After reaching out to Hertz ( actually not Dollar) I was told after review that they were not able to address my concerns.
DO NOT insure your cars if you don't want to be stunned by the cost!
Miinukset: Could use a ‘test’ area for people to learn how to deal with left-side driving and round-abouts before going out into the real-world driving conditions.
Plussat: Car was clean. Airport staff were great!
Didn’t live up to the cheaper initial price
Plussat: Car was comfortable and made driving a cinch in the city and countryside.
Miinukset: Front desk tactics were aggressive and I felt we spent more than we needed to.
Smooth process!
Plussat: I was traveling internationally and just wanted a basic manual car. I got justvthat! Thank you
Miinukset: It was a bit expensive, but rentals always are.
Plussat: Nothing. They have a scam by which they let you sit in the car before they force extra insurance charges on you. If you don't accept you can't rent the car.
Miinukset: Could not be worse. Scam artists. Avoid at all costs
Plussat: The diesel vw was very efficient.
Miinukset: Stop lying and constantly require upselling
Miinukset: Ordered a minivan in advance. When arrived they had none. Forced into a 900eu upgrade to the largest vehicle, a BMW X5 which barely fit 4 adults, one child seat and our luggage. We were cramped for 2 weeks of driving. Tried unsuccessfully to swap cars for a minivan in Belfast.
Promised small car only held one suitcae (fit in overhead compartment
Plussat: Nothing - it was a swindle
Miinukset: Ridicously smaxll trunk in Kia forced a very expensive upgrade. Worker said it happens all the time.Seems deliberate. alsoo since Dollar teams with Thrifty and Hertz there were no cheaper options.no other price options.
Cost of insurance also scandalous and lots of extra automatic charges. Costfof rental for 11 days was 1333 Euros.over double the original online quote.
Plussat: Pick up of the car took a little while in line, but otherwise was a smooth process. Car was clean.
Scam
Plussat: Don't rent from them.
Miinukset: Asked for $2000 - $5000 hold on credit card
Not what I expected!
Miinukset: The entire office smelled of urine from the bathroom close to the desk it was almost unbearable! Then with all of the hidden fees, what was supposed to be a $80 rental turned into a $590 rental. I had no choice I needed a car, but I felt hood winked the entire time I had the car.
Highway Robbery
Miinukset: The online estimate for my rental Ford Mondeo was $241. 29. My actual charge was $604.75. The difference in these two prices is solely insurance. The estimated price is on an uninsured vehicle. This is not mentioned anywhere in the documentation.
This strikes me as an unscrupulous business practice. After reaching out to Hertz ( actually not Dollar) I was told after review that they were not able to address my concerns.
DO NOT insure your cars if you don't want to be stunned by the cost!
| maanantaina | 08:30 - 17:30 |
| tiistaina | 08:30 - 17:30 |
| keskiviikkona | 08:30 - 17:30 |
| torstaina | 08:30 - 17:30 |
| perjantaina | 08:30 - 17:30 |
| lauantaina | 08:30 - 16:00 |
| sunnuntaina |
| maanantaina | 00:00 - 01:00 05:00 - 23:59 |
| tiistaina | 00:00 - 01:00 05:00 - 23:59 |
| keskiviikkona | 00:00 - 01:00 05:00 - 23:59 |
| torstaina | 00:00 - 01:00 05:00 - 23:59 |
| perjantaina | 00:00 - 01:00 05:00 - 23:59 |
| lauantaina | 00:00 - 01:00 05:00 - 23:59 |
| sunnuntaina | 00:00 - 01:00 05:00 - 23:59 |
| maanantaina | 08:00 - 17:00 |
| tiistaina | 08:00 - 17:00 |
| keskiviikkona | 08:00 - 17:00 |
| torstaina | 08:00 - 17:00 |
| perjantaina | 08:00 - 17:00 |
| lauantaina | 09:00 - 16:00 |
| sunnuntaina | 09:00 - 16:00 |
Plussat: Advice and recommendations were helpful
Plussat: Very efficient transfers to and from airport... including very fast turn around on getting in and out
Plussat: Staff was helpful, friendly ad efficient. Car was ready and we were able to get on the road quickly. Car was well maintained.
Miinukset: Always nice when the price can be a little better.
Miinukset: Slow, unorganized car drop off procedure.
A huge mess
Plussat: Well, we had a car.
Miinukset: hertz/Dollar/Thrifty are all together in Ireland. We rented through Thrify and had a massive wait. The Hertz line went far more quickly. It was extremely disorganized. The person helping us couldn't find the key to our car. There was such a backlog of people trying to get cars that it seemed that the employees were hoarding keys.
Our insurance didn't cover the car in Ireland, and our credit card didn't either. The cost of full insurance was more than that of the rental.
The car was a mess. One of the rims was held on by a tie, and an attachment came off. There were a million scrapes on the car. We were too tired getting off the plane to inspect the car, so the joke every time the light hit the car differently and showed new damage was "at least we have full insurance."
Plussat: easy pickup and drop off thanks to google maps.
Miinukset: should have ordered a car with A/C. My bad.
Ridiculously high Insurance
Plussat: Nothing
Miinukset: Bait and switch pricing. $200 extra for an automatic? Horrible experience!
Mid size cars (Skoda Fabia not Astra)
Plussat: I rent an Astra with ar conditioning. Thrifity gave me a Skoda Fabia without AC.
At the desk rental the attendant has confirmed that the car size for this rental is Fabia and there was no AC.
The car got a flat tyre during the trip.
Miinukset: Car type is not Astra as advertised, is a Skoda Fabia, very short on accessories.
Plussat: The drop off was very efficient
Miinukset: It took quite a few minutes at pick up; not sure if they weren't expecting as many customers at that time or just didn't have enough staff. Took about 30 mins to get our car.
Not the car we hired - didn't feel same spec
Plussat: I didn't like the car we were given and not enough buses to shuttle everyone to the car hire depot. Took nearly 2 hours to get our hire car.
Good drop off
Miinukset: As above
Thrifty lies about the price
Miinukset: The rental price was supposed to be ~45$ without insurance. Since my Credit Card covers insurance there was no need for it. It turns out that Thrifty throws in a ~6$/day "administration" fee if you don't use their insurance. So the choice comes down to:
~20$ for their insurance
~6$ for admin fee for no insurance.
The initial rental quote said nothing about this "admin" fee.
Had to cancel because they didn't have the vehicle
Miinukset: We had to cancel upon our arrival because they didn't have the vehicle we needed and reserved.
We had to find another car rental option on the spot which was challenging.
We are very disappointed in this entire experience. We will not use Kayak or Thrifty again.
The site can't be trusted traveling internationally.
Plussat: Advice and recommendations were helpful
Plussat: Very efficient transfers to and from airport... including very fast turn around on getting in and out
Plussat: Staff was helpful, friendly ad efficient. Car was ready and we were able to get on the road quickly. Car was well maintained.
Miinukset: Always nice when the price can be a little better.
Miinukset: Slow, unorganized car drop off procedure.
A huge mess
Plussat: Well, we had a car.
Miinukset: hertz/Dollar/Thrifty are all together in Ireland. We rented through Thrify and had a massive wait. The Hertz line went far more quickly. It was extremely disorganized. The person helping us couldn't find the key to our car. There was such a backlog of people trying to get cars that it seemed that the employees were hoarding keys.
Our insurance didn't cover the car in Ireland, and our credit card didn't either. The cost of full insurance was more than that of the rental.
The car was a mess. One of the rims was held on by a tie, and an attachment came off. There were a million scrapes on the car. We were too tired getting off the plane to inspect the car, so the joke every time the light hit the car differently and showed new damage was "at least we have full insurance."
Plussat: easy pickup and drop off thanks to google maps.
Miinukset: should have ordered a car with A/C. My bad.
Ridiculously high Insurance
Plussat: Nothing
Miinukset: Bait and switch pricing. $200 extra for an automatic? Horrible experience!
Mid size cars (Skoda Fabia not Astra)
Plussat: I rent an Astra with ar conditioning. Thrifity gave me a Skoda Fabia without AC.
At the desk rental the attendant has confirmed that the car size for this rental is Fabia and there was no AC.
The car got a flat tyre during the trip.
Miinukset: Car type is not Astra as advertised, is a Skoda Fabia, very short on accessories.
Not the car we hired - didn't feel same spec
Plussat: I didn't like the car we were given and not enough buses to shuttle everyone to the car hire depot. Took nearly 2 hours to get our hire car.
Good drop off
Miinukset: As above
Thrifty lies about the price
Miinukset: The rental price was supposed to be ~45$ without insurance. Since my Credit Card covers insurance there was no need for it. It turns out that Thrifty throws in a ~6$/day "administration" fee if you don't use their insurance. So the choice comes down to:
~20$ for their insurance
~6$ for admin fee for no insurance.
The initial rental quote said nothing about this "admin" fee.
Had to cancel because they didn't have the vehicle
Miinukset: We had to cancel upon our arrival because they didn't have the vehicle we needed and reserved.
We had to find another car rental option on the spot which was challenging.
We are very disappointed in this entire experience. We will not use Kayak or Thrifty again.
The site can't be trusted traveling internationally.
| maanantaina | 09:00 - 18:00 |
| tiistaina | 09:00 - 18:00 |
| keskiviikkona | 09:00 - 18:00 |
| torstaina | 09:00 - 18:00 |
| perjantaina | 09:00 - 18:00 |
| lauantaina | 09:00 - 18:00 |
| sunnuntaina | 09:00 - 18:00 |
| maanantaina | 00:00 - 00:15 05:00 - 23:59 |
| tiistaina | 00:00 - 00:15 05:00 - 23:59 |
| keskiviikkona | 00:00 - 00:15 05:00 - 23:59 |
| torstaina | 00:00 - 00:15 05:00 - 23:59 |
| perjantaina | 00:00 - 00:15 05:00 - 23:59 |
| lauantaina | 00:00 - 00:15 05:00 - 23:59 |
| sunnuntaina | 00:00 - 00:15 05:00 - 23:59 |
Miinukset: I used my credit card’s insurance guarantee, but nowhere in the reservation did it say that to do do ALSO required a letter from my credit card company stating (1) that they cover the Republic of Ireland, (2) they will cover the lace loss if totaled, and (3) the last 4 numbers of my cc account. So at the Europcar desk I had to make that phone call, wade through a few phone trees, then talk to a couple of humans. I did get the letter (great service by my cc bank!) but I was lucky - that approval process may take up to 24 hours. The Europcar desk agent said this happens “quite a bit” with the brokers because you don’t provide the information about what each rental car company requires to use the cc insurance waiver benefits. I suggest adding a link to your process that will take your to the specific rental car company page for their CDW. I did use the link provided for my rental but it did not say I would have to get the letter etc.
Plussat: The lines were really long with people complaining and not moving. The Payless personnel were in the same space as Budget and Avis and it was hard to tell the difference in who was working what. Eventually all personnel worked on the same long Payless line. Then the price of our car quadrupled.
Plussat: Did not disclose mandatory insurance that had to be purchased making the final rate $775 Euro. Much higher that what was quoted.
Miinukset: Rude
Plussat: The staff was great. Pick up and drop off were easy.
Miinukset: Got a charge for refusing their insurance, I was not happy about that.
Miinukset: The only thing that would be better is to have a map available in the car that shows more detail. The one we received wasn’t useful. Our cell phones drop service overseas so getting to our hotel and a phone sales location was difficult. Really not their responsibility, but nice nevertheless.
Plussat: Nothing
Miinukset: Was told my total at booking was $120. After all the required ad ons and fees at pick up I paid over $500. Absolutely absurd and when I need a car for a week there’s nothing that can be done about it. Will never book with budget or Payless or this site again.
Insurance
Plussat: Great price.
Miinukset: Poor customer service during check in. €780 insurance for two weeks... outrageous.
Car not full of gas, long lines, poor service
Miinukset: Car had not been checked since last driver, was down a quarter tank of fuel, long lines while workers stood around. Won't use them again.
Miinukset: Price changed at the desk from quote in the app. Took long time to get care rented and leave the rental office.
Plussat: Did not like the fact that a $5k authorization was required if liability is waived but agent was very clear in explaining it and finding a reasonable price for full coverage.
Plussat: Simple and easy to use portal. All the details for every car type provided is very useful
Miinukset: The rates of cars during holiday season is very high. Fro enga if I try to book for water now, I still see very high rates.
Plussat: Quick drop off.
Miinukset: No on-site gas station (or nearby gas stations) to fill up the rental car before drop-off.
Plussat: The staff was great. Pick up and drop off were easy.
Miinukset: Got a charge for refusing their insurance, I was not happy about that.
Miinukset: The only thing that would be better is to have a map available in the car that shows more detail. The one we received wasn’t useful. Our cell phones drop service overseas so getting to our hotel and a phone sales location was difficult. Really not their responsibility, but nice nevertheless.
Plussat: Did not like the fact that a $5k authorization was required if liability is waived but agent was very clear in explaining it and finding a reasonable price for full coverage.
Plussat: Simple and easy to use portal. All the details for every car type provided is very useful
Miinukset: The rates of cars during holiday season is very high. Fro enga if I try to book for water now, I still see very high rates.
Miinukset: I used my credit card’s insurance guarantee, but nowhere in the reservation did it say that to do do ALSO required a letter from my credit card company stating (1) that they cover the Republic of Ireland, (2) they will cover the lace loss if totaled, and (3) the last 4 numbers of my cc account. So at the Europcar desk I had to make that phone call, wade through a few phone trees, then talk to a couple of humans. I did get the letter (great service by my cc bank!) but I was lucky - that approval process may take up to 24 hours. The Europcar desk agent said this happens “quite a bit” with the brokers because you don’t provide the information about what each rental car company requires to use the cc insurance waiver benefits. I suggest adding a link to your process that will take your to the specific rental car company page for their CDW. I did use the link provided for my rental but it did not say I would have to get the letter etc.
Plussat: The lines were really long with people complaining and not moving. The Payless personnel were in the same space as Budget and Avis and it was hard to tell the difference in who was working what. Eventually all personnel worked on the same long Payless line. Then the price of our car quadrupled.
Insurance
Plussat: Great price.
Miinukset: Poor customer service during check in. €780 insurance for two weeks... outrageous.
Plussat: Quick drop off.
Miinukset: No on-site gas station (or nearby gas stations) to fill up the rental car before drop-off.
Plussat: Did not disclose mandatory insurance that had to be purchased making the final rate $775 Euro. Much higher that what was quoted.
Miinukset: Rude
Plussat: Nothing
Miinukset: Was told my total at booking was $120. After all the required ad ons and fees at pick up I paid over $500. Absolutely absurd and when I need a car for a week there’s nothing that can be done about it. Will never book with budget or Payless or this site again.
Car not full of gas, long lines, poor service
Miinukset: Car had not been checked since last driver, was down a quarter tank of fuel, long lines while workers stood around. Won't use them again.
Miinukset: Price changed at the desk from quote in the app. Took long time to get care rented and leave the rental office.
Miinukset: I was charged 1,000 extra for scratches I had not caused.
Plussat: The drop off was easy
Miinukset: The price advertised by Expedia / Europcar is a scam, they do not accept external insurance for whatever reason and over charge you on the spot.
Plussat: Friendly staff.
Miinukset: They tried to blame me for damage that was on the car when I picked it up. Good thing I always take pictures!
Miinukset: We had no idea when we rented it online that the price quoted did not include insurance. We were absolutely shocked when. We arrive with our 4 small kids to find out we had to add hundreds of more euro on to the bill. It took away from our vacation completely.
Plussat: Qualité de la voiture
Miinukset: Finalement chargé de 250€ en plus par rapport au prix affiché sur kayak lors de la réservation!!!!
Localisation de retour du véhicule introuvable!!!! Personnel peu accueillant au retour.
Miinukset: Really nice clean car in and out fast service .
Plussat: Super friendly staff (Peter at front desk was great) and car rental process was smooth.
Plussat: We were able to pick car off at location in Dublin and return it to the Dublin airport.
Miinukset: When we booked car we were quoted $132 for the week. When we picked the car up we were told we had to take $500 in insurance. They told us you could deny it, but if you did they would place a hold on credit card for total cost of car
Plussat: Friendly and helpful staff!
Miinukset: Got to be pretty expensive after insurance and there wasn’t a gas station near the drop off point. Also we didn’t realize the location is not in the terminal of the airport which was annoying
Plussat: Me were delayed 2 days and car was not avable and reservation was canceled. call and informed them and car was to be avable but was not. I had to rent a other car for the day and it costed me about the same as my reservation. I will not be using you again.
Miinukset: It help if the hole reservation was not canceled if you miss a day as i already prepayed and no refund. The car should still be there as it is payed for.
Miinukset: CWD (minimum Insurance) should have been auto included in the rate. Due to the extortionate cost of CWD insurance at the point of rental, I was forced to cancel the rental.
Plussat: Drop off was very straight forward and easy. The shuttle bus driver was super friendly and helpful.
Miinukset: The guy I was dealing with when picking up the car was extremely rude. He was passive aggressive and unhelpful. So much so that I ended up finishing the paperwork with someone in customer service who was lovely and helpful.
Plussat: Friendly staff.
Miinukset: They tried to blame me for damage that was on the car when I picked it up. Good thing I always take pictures!
Miinukset: Really nice clean car in and out fast service .
Plussat: Super friendly staff (Peter at front desk was great) and car rental process was smooth.
Plussat: Friendly and helpful staff!
Miinukset: Got to be pretty expensive after insurance and there wasn’t a gas station near the drop off point. Also we didn’t realize the location is not in the terminal of the airport which was annoying
Miinukset: We had no idea when we rented it online that the price quoted did not include insurance. We were absolutely shocked when. We arrive with our 4 small kids to find out we had to add hundreds of more euro on to the bill. It took away from our vacation completely.
Plussat: We were able to pick car off at location in Dublin and return it to the Dublin airport.
Miinukset: When we booked car we were quoted $132 for the week. When we picked the car up we were told we had to take $500 in insurance. They told us you could deny it, but if you did they would place a hold on credit card for total cost of car
Plussat: Drop off was very straight forward and easy. The shuttle bus driver was super friendly and helpful.
Miinukset: The guy I was dealing with when picking up the car was extremely rude. He was passive aggressive and unhelpful. So much so that I ended up finishing the paperwork with someone in customer service who was lovely and helpful.
Miinukset: I was charged 1,000 extra for scratches I had not caused.
Plussat: The drop off was easy
Miinukset: The price advertised by Expedia / Europcar is a scam, they do not accept external insurance for whatever reason and over charge you on the spot.
Plussat: Qualité de la voiture
Miinukset: Finalement chargé de 250€ en plus par rapport au prix affiché sur kayak lors de la réservation!!!!
Localisation de retour du véhicule introuvable!!!! Personnel peu accueillant au retour.
Plussat: Me were delayed 2 days and car was not avable and reservation was canceled. call and informed them and car was to be avable but was not. I had to rent a other car for the day and it costed me about the same as my reservation. I will not be using you again.
Miinukset: It help if the hole reservation was not canceled if you miss a day as i already prepayed and no refund. The car should still be there as it is payed for.
Miinukset: CWD (minimum Insurance) should have been auto included in the rate. Due to the extortionate cost of CWD insurance at the point of rental, I was forced to cancel the rental.
| maanantaina | 08:30 - 17:00 |
| tiistaina | 08:30 - 17:00 |
| keskiviikkona | 08:30 - 17:00 |
| torstaina | 08:30 - 17:00 |
| perjantaina | 08:30 - 17:00 |
| lauantaina | 08:30 - 14:30 |
| sunnuntaina | 08:30 - 14:30 |
| maanantaina | 05:00 - 23:59 |
| tiistaina | 05:00 - 23:59 |
| keskiviikkona | 05:00 - 23:59 |
| torstaina | 05:00 - 23:59 |
| perjantaina | 05:00 - 23:59 |
| lauantaina | 05:00 - 23:59 |
| sunnuntaina | 05:00 - 23:59 |
| maanantaina | 05:00 - 23:59 |
| tiistaina | 05:00 - 23:59 |
| keskiviikkona | 05:00 - 23:59 |
| torstaina | 05:00 - 23:59 |
| perjantaina | 05:00 - 23:59 |
| lauantaina | 05:00 - 23:59 |
| sunnuntaina | 05:00 - 23:59 |
Hidden charges
Plussat: Lovely car and easy to drive.
Miinukset: I took the basic cover upon booking which is what I wanted. Upon picking up the car, it turns out that with basic cover, you have to pay €1500 (returnable) up front, on a credit card in my own name, OR €60 for more advanced insurance which you don’t get back. Well I don’t have €1500 on credit... but I have it in savings... and so therefore I was forced to pay for the higher cover. I’ve NEVER felt like I’ve been forced to do this with any other car hire company. The money with other care hire agents was chargeable if an accident occurs - which I am in total agreement with. It seems that this is simply a way of advertising a lower rate and locking the customer in. Really disappointed.
Miinukset: They charged me extra €100 because they are not able to use my bank card usually with their card machine.
Plussat: I am sure they have a wonderful staff.
Miinukset: My total vacation was scrapped because of flight cancellations and quarantine. So no flight, no trip!!!
Plussat: Staff was not friendly or helpful at all
Miinukset: Online, the price said it would be $50 for 3 days...got there, they wouldn’t take my credit card that covers international insurance, refused to give me my quoted price, and tried to charge me $50/day for the car. Ended up walking out and walking the mile back to the airport on foot with our bags. Never got the car. They also did the same thing to the American customers before us.
Plussat: Very hard to understand their additional cost. Felt like I was being taken advantage of in a foreign country.
Miinukset: I wish that they would have informed us in advance that we needed a letter from our credit card company to cover insure rather than tell us when we got there and it was to late. Our cost tripled because of insure, even though the same day was contacted our credit card company and they sent us a letter via email they would not honor it. Wrong vehicle, was charged more for a vehicle that was less in value and smaller. GPS did not work, back up camera did not work. Don't use these guys.
Plussat: Nothing, we didn't end up even being able to get a car because of all of the extra fees that they were trying to charge us so we had to walk to a different rental place to get a car.
Miinukset: Everything
Plussat: It was a brand new car.
Miinukset: Never got my deposit back.
Miinukset: We arrived late not knowing you only hold cars for 2 hours and you gave our van away and had no other vehicle that would accommodate us. We had to go back to airport and rent from another car rental place which ended up costing us more. Not happy.
Plussat: Absolutely nothing about the rental experience with Easirent was enjoyable or easy.
Miinukset: DO NOT BOOK with easirent. It was problems from the moment we walked in. We were given a car with damage all around. The car broke down on Saturday night and we were told they could help us get a new one on Monday morning, leaving us in remote Ireland for 32 hours without a vehicle.
Plussat: Staff was extremely rude and unhelpful.
Miinukset: I called the week and the night prior to pick up. The day off they made me wait 3 hours and then informed me they didn’t have a car for me and said to go somewhere else. Then they hung up on me with no further explanation.
Plussat: Nothing good to say. We showed up and were told they didn’t have us in the system after I gave our confirmation number and they didn’t have any cars the size we needed. We went to all of the other rental car offices to try to find a larger car and everyone said this is typical with Easirent.
Miinukset: Everything. No matter how much cheaper their rental car is do not use them.
Plussat: Nothing!!
Miinukset: Did not have our car, no one picked us up after waiting an hour and calling multiple times, no one picks up at customer service. horrible!!
Miinukset: It is NOT located at the airport. Shuttle service was terrible and unreliable. Would not recommend.
Miinukset: Typical budget car rental place. They do just enough to get you to make the reservation and then slap you with fee after fee when you come to pick up your rental car. Their building is outside the main terminal and difficult to find. Staff was unhelpful.
Plussat: Staff was not friendly or helpful at all
Miinukset: Online, the price said it would be $50 for 3 days...got there, they wouldn’t take my credit card that covers international insurance, refused to give me my quoted price, and tried to charge me $50/day for the car. Ended up walking out and walking the mile back to the airport on foot with our bags. Never got the car. They also did the same thing to the American customers before us.
Plussat: Very hard to understand their additional cost. Felt like I was being taken advantage of in a foreign country.
Miinukset: I wish that they would have informed us in advance that we needed a letter from our credit card company to cover insure rather than tell us when we got there and it was to late. Our cost tripled because of insure, even though the same day was contacted our credit card company and they sent us a letter via email they would not honor it. Wrong vehicle, was charged more for a vehicle that was less in value and smaller. GPS did not work, back up camera did not work. Don't use these guys.
Plussat: Nothing, we didn't end up even being able to get a car because of all of the extra fees that they were trying to charge us so we had to walk to a different rental place to get a car.
Miinukset: Everything
Plussat: It was a brand new car.
Miinukset: Never got my deposit back.
Miinukset: We arrived late not knowing you only hold cars for 2 hours and you gave our van away and had no other vehicle that would accommodate us. We had to go back to airport and rent from another car rental place which ended up costing us more. Not happy.
Plussat: Absolutely nothing about the rental experience with Easirent was enjoyable or easy.
Miinukset: DO NOT BOOK with easirent. It was problems from the moment we walked in. We were given a car with damage all around. The car broke down on Saturday night and we were told they could help us get a new one on Monday morning, leaving us in remote Ireland for 32 hours without a vehicle.
Plussat: Staff was extremely rude and unhelpful.
Miinukset: I called the week and the night prior to pick up. The day off they made me wait 3 hours and then informed me they didn’t have a car for me and said to go somewhere else. Then they hung up on me with no further explanation.
Plussat: Nothing good to say. We showed up and were told they didn’t have us in the system after I gave our confirmation number and they didn’t have any cars the size we needed. We went to all of the other rental car offices to try to find a larger car and everyone said this is typical with Easirent.
Miinukset: Everything. No matter how much cheaper their rental car is do not use them.
Plussat: Nothing!!
Miinukset: Did not have our car, no one picked us up after waiting an hour and calling multiple times, no one picks up at customer service. horrible!!
Miinukset: It is NOT located at the airport. Shuttle service was terrible and unreliable. Would not recommend.
Miinukset: Typical budget car rental place. They do just enough to get you to make the reservation and then slap you with fee after fee when you come to pick up your rental car. Their building is outside the main terminal and difficult to find. Staff was unhelpful.
Suosituin vuokraamo |
Sixt |
|---|---|
Suosituin autotyyppi |
Mini |
Keskim. hinta |
32 €/pvä |
Tarjoushinta |
22 €/pvä |
