The Westin Edmonton

Cleanliness and friendly staff. So close to everything we needed.

Amazing staff and wonderful small luxuries (lavender roller by the bed, water, upgrade) made my stay absolutely fantastic! I would book here again over many downtown hotels

Parking cost

The bed is amazing. The staff were great. Room was clean. Great hospitality suites.

I was in town for a conference at the Edmonton Convention Center. There is a pathable walkway under ground so you don't even need to go outside.. BUT google maps doesn't have proper guidance and I got a little lost the first day. The staff could only sort of tell me how to get there - a map from the hotel would have been handy or better yet the hotel could work on thier digital listings and path it out for guests. This is my biggest complaint: If you have allergies or are sensitive to scents, DO NOT STAY HERE. I was unaware that this brand of hotels likes to pump out thier signature scent into the air, through the entire hotel. My allergies flared up and I was reliant on my medication the entire time I was in Edmonton (it seeps into everything). I got hives on my skin and had a hard time breathing correctly (hence the medication). I understand the concept of igniting all the senses- but the overwhelming perfume was just to much. Because of this I won't ever stay at a Westin again (as I was told this is thier thing). Unfortunate because everything else was great.

Due to its location, homeless people sleep in the corridor between the very expensive parking lot and the hotel. It's the mess that's unacceptable (not the homeless). The smell of throwup