Edmonton hotellia

Plussat: Walking distance to the airport, awesome! Really clean room and comfortable bed

Plussat: I wish I could give 10 stars for staff. They went over and above what could reasonably be expected, even bringing my luggage over to the airport, and putting it on the conveyor for me. Many other things as well. I was completely blown away!

Miinukset: Absolutely nothing.

Plussat: Location

Miinukset: Too expensive

Miinukset: Charged for Business and Conference Center when I never used it, didn’t ask about it and didn’t provide me with an itemized bill at the end. Unacceptable for a business traveler.

Plussat: people working there were really nice, felt welcome all the time.

Plussat: Great everything

Miinukset: Nothing

Plussat: Convenient location to Edmonton airport when flight was cancelled. Clean, new, helpful staff with an obvious mission to create a positive experience!

Miinukset: Difficulty accessing elevators with the hotel card key...had to be re set...Fridge in the room was not cold on arrival and did not work!

Plussat: First rate hotel, and so convenient for a layover. The price was reasonable considering quality and location.

Plussat: Location being attached to the airport

Miinukset: Price was higher than your advertised price

Plussat: The place is great closer to the airport ... the staff are freindly . The food is great .. the room is cozy

Plussat: Great location for early and late flights

Plussat: If you are staying for a night or 2 before taking a flight out, it is very convenient and there is free shuttle service to the outlets and mall nearby.

Miinukset: The shower should have a portable shower hose.

Plussat: Very clean, comfortable, well equipped suit. Exactly what we expected when walking in. Vary nice.

Miinukset: The humidity levels where extremely low, to the point that every morning we would wake up with bloody noses. I think a humidifier in every room would help this. Other than that we had a great stay.

Plussat: beds

Plussat: Beautiful rooms! Breakfast was fantastic with lots of healthy choices. Wonderful staff. Home like atmosphere. The evening social with drinks and a light meal was very nice!!

Plussat: The size of the room, comfortable beds, fabulous breakfast and friendly staff!

Miinukset: When you're paying $---/night I think that's more than enough to include some light housekeeping. Saying that your room is cleaned after you've stayed for 7 consecutive nights I think is not being green - it's being cheap.

Plussat: Everything was great. The hotel is only about 2 1/2 years old, so it's in great shape and very clean. The room is very spacious and well stocked in case you wanted to cook your own meals. The free breakfast was amazing. They had something for everyone.

Miinukset: Hotel is in a bit of an industrial area. There are a few restaurants near there, but not many stores. At midnight some maintenance men started up leaf blowers for the lot next door. Very noisy.

Plussat: Liked the hotel alot breakfast was great and bed confortable

Miinukset: Small noise from people above and parking was tight

Plussat: Cleaning, room facilities, and breakfast

Miinukset: I liked everything.

Plussat: More like than regular hotels. DVD player prevents channel surfing junk on tv after work is done. Healthy choice Breakfast selection.,

Miinukset: Didn't experience any problems.

Plussat: Hotel feels like second home, comfortable & clean.

Plussat: The bed was very comfortable and the room was dark and quiet. We got a really good night's sleep. The Watkins products are great quality and smell amazing.

Miinukset: Van Houtte is not very good coffee.

Plussat: The staff was amazingly caring and helpful. They really want every guest to be as comfortable and happy as possible!

Plussat: Location

Miinukset: The tv was old and no many channel options

Plussat: I like the location. The staff were courteous and helpful.

Miinukset: All was good.

Plussat: Comfy bed, overall cleanliness was good, nice amenities (though I was surprised at the fee to enjoy most of them...) Liked that they encourage people to be green and give them the resources to do so! The bathroom items were a very nice touch. Bright, clean rooms. Would stay again, though I have some suggestions..

Miinukset: The front desk staff wasn't exactly helpful.. they asked if I had stayed here before and I said "No", and then he didn't inform me I needed to scan my card to use the elevator, so I was stuck pushing buttons wondering "what the heck?" for a several minutes before I poked my head out and he informed me I had to scan my card... He also asked me 3 times how many key cards I needed. A lot of the lights in the hallway and in my room were in disrepair (they turned on, but the shades didn't sit straight on them, which gave the appearance of disrepair). One of the light shades in my room was completely missing a piece and sat directly on top of a lightbulb, which is a huge fire hazard. They provided earplugs to deal with the fact that the hotel is directly on Whyte Avenue and a bit noisy... except that the little box with the earplugs didn't actually have a pair of earplugs in it (it was just an empty box). Finally, the shower mat didn't have any kind of slip resistance. When I went to get out of the shower, it completely slipped out from under me against the smooth tile flooring and I fell back into the shower, injuring my hip. The entire side of my body is riddled with bruises because of the fall.

Plussat: The location is great - right on Whyte Ave near great restaurants, entertainment and shopping! The hotel is lovely and the service impeccable!

Plussat: Location is excellent - among the many restaurants, bars and small shops on Whyte Avenue. Rooms are well-appointed, stylish and very clean. Staff was professional and friendly. Included breakfast was high quality with hot and cold items.

Miinukset: My only criticism is that the plumbing was getting worse for wear (drain stopper in sink didn't work).

Plussat: The patio was nice. Breakfast and wine was excellent

Miinukset: Told front desk I was parked behind the hotel, the concierge helped me get my bags from my vehicle, and I got a ticket. Told them at checkout and they didn’t even respond. They took over 3x the room amount for a deposit on my credit card. We didn’t get the room we paid for.

Plussat: I liked the kitchen in the room, and the set up.

Miinukset: You don’t have a robe for going to the pool. It is not convenient to go to the pool in clothes.

Plussat: Clean and the parking

Miinukset: Needs a dining place on property or within walking distance with lounge

Plussat: Location is great. Easy to get on and off the highway. Close to shopping. Clean. Staff were efficient and kind, and helped to find the shoes I accidentally left behind.

Plussat: Location, free laundry , rooms well maintained

Miinukset: ——

Plussat: Beautiful Suite. Enjoyed the pool and hot tub. Very friendly and great location. Parking was secure and easy.

Miinukset: I think a maid service at least ever couple of days to replenish towels.

Plussat: Underground parking

Plussat: The Union Bank is an excellent boutique hotel located centrally in downtown Edmonton. What a great place to stay! Enjoyed Madison Grill restaurant for an amazing fine dining experience and outstanding complementary breakfasts. The rooms are well appointed, very clean and fresh with great bed and linens. The staff is friendly, welcoming and very professional! I highly recommend for couples looking for a get away to the city!

Miinukset: Be aware that parking access is around to the back of the hotel, accessing from the East. Very easy once you are aware and used to the route.

Plussat: Location

Miinukset: The breakfast is not as great as they describe. Also, for three days we got the same wine and crackers. Some attention to that would have been welcome.

Plussat: Location was perfect!

Miinukset: The shower head was too low and not very good pressure.

Plussat: Front desk service was so friendly and helpful. Breakfast far beyond our expectations. Excellent friendly service in the restaurant as well. Loved the large bathroom. Room was well set up for convenience. Nice welcome with the wine and cheese tray. Great location within walking distance of many amenities. Thanks!

Plussat: Staff are always very pleasant and professional. This alone doesn't compensate for the things that are not being addressed at the hotel.

Miinukset: Rooms need updating. May appeal to someone older...bed skirts and all. Missed breakfast by a few minutes (10 to be exact because i was on a call) and I was out of luck rather than them accommodating me.

Plussat: The staff working at the hotel were very welcoming, friendly and helpful. Thank you!!

Miinukset: no

Plussat: Service was great and really liked the complimentary wine and cheese in the afternoon that was brought to our room...lovely. Breakfast which was included was fantastic in a very classy dining room with fire. We took the LRT and got off at Central station and when we came up to the surface we were 3 min away from the hotel. Really nice room, had a quiet sleep overall really enjoyed our experience.

Plussat: Complimentary wine and cheese, comfortable bed, quiet, great location, well designed rooms, and friendly staff.

Plussat: Free breakfast, good price and friendly staff.

Miinukset: Garbages in public areas were overflowing. Condiments not replenished at coffee station. No place to eat at breakfast. Usually an overflow space is provided when there are several guests looking for a table to sit at.

Plussat: The hotel was very clean, the breakfast was great. I thought the hotel exceeded it's 2.5 star rating.

Miinukset: No

Plussat: Size of breakfast room and pool area

Miinukset: No

Plussat: This hotel is in a great location for families on vacation and wanting to visit west Edmonton mall.

Miinukset: Breakfast area was to small.

Plussat: Close to west Edmonton mall and staff were polite and help full

Miinukset: Elevators seemed old and breakfast was cold

Plussat: The room was very nice, staff was friendly and helpful.

Miinukset: I found the breakfast area to be a little dirty. We had to ask to get the highchair cleaned both times we ate. There was food and stains on the chairs.

Plussat: Very clean rooms, central location, great continental breakfast every morning

Plussat: A good variety of food and drink to choose for breakfast. The pool was wonderful and clean. The frontdesk person, Cora was absolutely wonderful.

Miinukset: Maybe you could have two choices of meat for breakfast.

Plussat: Clean comfy great staff

Miinukset: No bar

Plussat: The rooms were clean and the kitchen area well maintained. What I really liked, was the front desk texting me and asking me how our stay was and asking if we needed anything. Thank you Amethyst, Cora and Gus!

Plussat: I traveled to Edmonton for surgery, chose the Hampton Inn & Suites due to convenient location and excellent value. They provided a wheel chair for my use, were fantastic fulfilling my additional requests, and the staff was caring and friendly. Room was clean and comfortable, would definitely recommend!

Plussat: It was clean and comfortable

Miinukset: Nope. You get what you pay for.

Plussat: Breakfast, auto door, secure parking. Good staff, good rooms

Miinukset: out room could have been cooler, and a little more soundproof.

Plussat: Everything wasn’t great. I particularly appreciate doing the friendliness of ALL the staff. Nice touch, particularly as it came across as being genuine.

Miinukset: The room was a bit cool.

Plussat: Great place to stay !

Miinukset: Great location wonderful staff comfy beds

Plussat: It's right on Whyte Ave, parking is close (free), staff is friendly and very helpful but most of all it is clean! I will be a repeat customer!

Plussat: Always a very comfortable stay at the Varscona. Very helpful and attentive staff a fantastic location and a well appointed property.

Miinukset: Odd that there was no clock radio in the room. A few coasters would have been nice, my motrher always told me to use a coaster when placing a cup of hot coffee on a wooden table. Luckily severl in room brochures, when folded up, served the purpose well.

Plussat: I liked the cleanliness of the room and the white sheets on the bed.

Plussat: The hotel is in the perfect location if you want to be around Whyte Ave. We parked our vehicle and just walked around. It was comfortable and clean.

Miinukset: The breakfast included was not the best. It was in a cramped space at the end of the Ampersand restaurant. The breakfast offerings were only so so. We liked eating out at the nearby restaurants instead.

Plussat: Facilities were good. Breakfast was nice. Staff were friendly. Nice cheese and wine complementary. Pet friendly.

Miinukset: Location is difficult. Parking is valet only. Extra charges add up quickly so $130 booking becomes $180.

Plussat: Quiet room, excellent breakfast, indoor parking, hooray!

Miinukset: Make the games in the games room free. Kettle in the rooms for hot water.

Plussat: Great location, friendly staff.

Plussat: The staff was the best part. They were super helpful and genuinely cared about us and our stay. The room was great and quiet. The place was clean and the food was pretty good for being free.

Miinukset: The pool water was freezing cold, but that is just trying to find something to not like.

Plussat: Great breakfast, decent pool, clean room

Miinukset: Asked to be put in quiet area on top floor away from elevator. Apparently this is where they put EVERYONE who is a light sleeper so with our differing schedules, had to hear doors banging all morning and night. Had a terrible sleep due to this and a hard time napping to catch up due to this.

Plussat: I would like my $ 25 back as the hotel put it on my credit card. If you are promoting the hotel then have that money released

Plussat: The staff was super helpful and very nice

Miinukset: There is nothing that i did not like. It was the perfect stay for my getaway.

Plussat: Friendly service, hotel was clean, spacious, the breakfast was incredible. They used glass dishes!

Miinukset: N/A

Plussat: location and breakfast were excellent clean, friendly, nice hotel to stay at will defiantly stay there again and recommend it.

Plussat: Very comfortable beds and pillows. Very quiet rooms.

Plussat: Staff wasn't very friendly when first booking . But breakfast staff was great .

Plussat: Service was very friendly and accommodating. Room was clean, and comfortable.

Plussat: I booked a standard room, and upon arrival was checked into a king suite. Very clean room, and nice.

Miinukset: Absolutely not.

Plussat: Clean, modern, family friendly and quiet hotel. We enjoy staying here when we’re in Edmonton

Miinukset: It’s a little out of the way from the west end, St. Albert, or downtown but worth the drive.

Miinukset: One side of the bed, by the phone, was so soft and made noise,

Plussat: They gave me upgrade and asked always if everything ok!

Plussat: Clean, comfortable, well appointed hotel with good amenities. Friendly, courteous, and efficient staff. Great selection of dining choices within steps of the hotel. Easy access of main highway. Plenty of free parking. With a good, free, buffet breakfast.

Plussat: The hotel is very clean.. The beds are the most comfortable hotel bed I’ve ever slept in.. The breakfast was delicious

Plussat: The place in general, the staff, and the good variety of options for breakfast.

Miinukset: To be honest, I can't think of anything.

Plussat: Everything just fit my needs on this trip

Miinukset: Restaurant in building

Plussat: The breakfast was good offers options for people that are trying to stick to certain diets. The kids played in the pool for hours.

Miinukset: No bath tub in the room. No hot tub.

Plussat: Everything. The room was clean and the beds were comfortable. The self serve breakfast was great and the swimming pool was lovely but the temperature was a bit cold.

Plussat: Staff service well appointed rooms modern / boutique décor very good complimentary breakfast - hot, organic, healthy.

Plussat: Some staff great. Clean. Well kept.

Miinukset: Poor parking. Large gap under room door. Loud. Staff hit or miss

Plussat: Room was big and spacious. The lounge was really nice and food and drinks there were pretty tasty as well.

Miinukset: Be careful with the beds, they're raised off the floor so you can hit your shins of you're not careful lol.

Plussat: The room was comfortable and the hotel was close to my appointment

Miinukset: The cost of parking was excessive

Plussat: Location

Miinukset: Hard to get food. Kitchen under renovations.

Plussat: the staff was nice the rooms were very clean

Miinukset: no everything was good

Plussat: The bed and bedding was awesome. Great rate and the attached casino allowed for some distraction between conference sessions. Would stay here again for sure.

Miinukset: The cleaning missed under some obvious spots (chair, bathroom sink).

Plussat: Every thing

Miinukset: Apparently no king beds when checking in, had to take twin beds. Not that romantic of a get away. Very thick accent on most employee's and had a hard time understanding them.

Plussat: very clean. friendly staff.

Plussat: I think it’s just an absolutely awesome hotel in every way possible! If I could choose more than 5 stars for a rating, I would without a doubt.

Miinukset: There wasn’t anything to not like.

Plussat: Location to event

Plussat: Friendly staff a very clean facility, good location.

Plussat: Pretty normal.

Miinukset: No.

Plussat: Staff at the restaurant were very friendly

Miinukset: Overpriced for the room quality .

Plussat: It was nice & clean

Miinukset: -

Plussat: Everything easy access. I also liked you couldn’t use the elevator without a room key.

Miinukset: Nothing

Plussat: Location

Miinukset: None to speak of

Plussat: Everything , especially the shower !

Plussat: Friendless clear nice room

Plussat: The location was very good, the staff was good, room was very nice and clean

Miinukset: I would have thought for the price I paid, breakfast would have been included.

Plussat: Connental breakfast

Miinukset: Room little small compair price

Plussat: key card to get up elevators n 23hr pool

Miinukset: Employee at the restaurant manager for breakfast buffet unhelpful

Plussat: Location

Miinukset: Room was well worth the price, food/drinks on site were very expensive

Plussat: Central, clean, staff were super friendly

Plussat: The Buffet breakfast is always something we look forward to. Lots of great selection and well prepared food all in all.

Miinukset: The decaf coffee is really strong.