Hotel Arcadia

Only breakfast was oke!

There were no air conditioning, refrigerator, hair dryer and remote control for TV in the room. In the hot weather of Mallorca we had to pay 3.50 euros per night for a fan in our room. This all extras must be paid for. I had even tried to check out on the first day, but unfortunately it was no longer possible because I had already paid for.

If it wasn't for the first day where the security guard woke me up at 3am while I was sleeping asking me for the passport which I already gave, coming inside my room without permission and with the lights on checking around my room and who has been over the top, rude and unprofessional towards me without any reasonable reason the second day, my staying would have been much nicer. I had the apologies from the director even tho I think they should work out better on a fabulous costumer service. I really felt so uncomfortable and sadly I would not recommend it

The cleaning service of the rooms was great and the cleaning staff were very nice. The luggage room for storage worked well.

One of our rooms was literally like the Harry Potter cupboard under the staircase. Not even a real window (which was terrible given that there is no A/C) and the smallest room I have ever seen. Not even space to put a suitcase. The security guard was extremely unfriendly and very aggressively checked us every night as there is no alcohol allowed in the rooms and people are not allowed to hang out on the balconies together. The breakfast was terrible and the A/C in the breakfast room blew the slices of ham right off your sandwich. Be aware that there is no air conditioning in any of the hotel rooms.