Extended Stay America - El Paso - West

Plussat: Large room with kitchen

Miinukset: Manager was not in when we arrived. We had to wait about 15 minutes.

Miinukset: Assigned room at check-in was dirty (not cleaned). Had to go back to front desk to get another room. Desk clerk was apologetic. Assigned us a room with full kitchen. Hotel did not make any concessions toward future stays for the inconvenience caused.

Plussat: The room size, new devices, safe area.

Miinukset: Noise from the road, internet didn't work and front desk was clueless about fixing it, room was warm near the window.

Plussat: the bed was comfy I got the room for cheap (less than ---), so for the price it was ok.

Miinukset: toothpaste at the sink disgusting dishwasher and old electric stove, dirty and old pots and pans, utensils.

Plussat: Room size was gigantic and well furnished. Check-in clerk was extremely professional and welcoming to all.

Miinukset: They lied about providing breakfast. There were just packaged muffins and granola bars....with a sign TO ONLY TAKE ONE! This was even a VERY poor excuse for a continental breakfast.