Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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7,2
Plussat: Staff was friendly. Car was clean.
Miinukset: The added requirement of "proof of outbound ticket" was quite a surprise. This wasn't even a requirement last time I went to Germany. Or.... ANY other time I rented a car at an airport. The hidden fees were more than any other time I've rented a car in my life. Plain and simple. Coverages Cdw/ldw ($26.99 / Day) $80.97 Taxes and Fees El Paso Mtr Vehicle Rent Tax 5pct (5.00%) $11.86 Vlf Rec 2.79/day ($2.79 / Day) $8.37 Tx Motor Veh Rental Tax (10.00%) $23.72 Customer Facility Charge 3.50/day ($3.50 / Day) $10.50 Concession Recovery Fee 10 Pct (10.00%) $20.61 This was a surprise that I had never dealt with before. And I rent cars a lot and all over the world.
arvostelut:
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10,0
Miinukset: No, good overall service
arvostelut:
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4,8
Plussat: The staff was great...BUT I was quoted a final price and when I turned the vehicle in another price was taken. Very disappointed!!! As far as pre-paying for gasoline... It's a rip off. If you do not more the tank before bringing it back... You will not be refunded any funds at turn in. I was asked if I would like to drive around for a couple of hours to empty the tank (REALLY)
Miinukset: The vehicle was awesome, no complaints but being told one price and when I turned it in another price, that's not good business!!!
arvostelut:
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2,0
Plussat: Absolutely nothing . They lost a customer
Miinukset: Enterprise was rude & didn’t even try to help offer solutions or be kind.
arvostelut:
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2,8
Plussat: It was ready to go but not the type of van I expected.
Miinukset: Being able to use my coupon, and doing the first inspection a little better and not in the dark. When we are unable to see any dents. I trusted them and not really happy about the situation. Will not rent from them again
arvostelut:
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10,0
Plussat: Friendly staff, very efficient.
arvostelut:
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10,0
Plussat: Very pleasant experience
arvostelut:
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7,6
Plussat: The process of picking up and dropping off the vehicle was very easy.
Miinukset: Due to hail damage from the day before the inventory of vehicles was limited. I didn’t get the vehicle I reserved and was told I’d get an upgrade. The “upgrade” had less interior room that my original reservation and fitting all of our luggage into the other vehicle was a challenge.
arvostelut:
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2,0
Plussat: The staff was very friendly and nice.
Miinukset: They did not have the car we requested.
arvostelut:
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10,0
Excellent service
Plussat: Unlimited miles was the plus that convinced me to decide on this rental.
arvostelut:
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5,6
Friendly people - but at the price of hidden fees!
Plussat: The free upgrade was great, the people were nice.
Miinukset: All the hidden fees!!! It added $50.00 to the price I thought I was paying!!!
arvostelut:
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8,0
Miinukset: cost
arvostelut:
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7,2
Plussat: Staff was friendly. Car was clean.
Miinukset: The added requirement of "proof of outbound ticket" was quite a surprise. This wasn't even a requirement last time I went to Germany. Or.... ANY other time I rented a car at an airport. The hidden fees were more than any other time I've rented a car in my life. Plain and simple. Coverages Cdw/ldw ($26.99 / Day) $80.97 Taxes and Fees El Paso Mtr Vehicle Rent Tax 5pct (5.00%) $11.86 Vlf Rec 2.79/day ($2.79 / Day) $8.37 Tx Motor Veh Rental Tax (10.00%) $23.72 Customer Facility Charge 3.50/day ($3.50 / Day) $10.50 Concession Recovery Fee 10 Pct (10.00%) $20.61 This was a surprise that I had never dealt with before. And I rent cars a lot and all over the world.
arvostelut:
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7,6
Plussat: The process of picking up and dropping off the vehicle was very easy.
Miinukset: Due to hail damage from the day before the inventory of vehicles was limited. I didn’t get the vehicle I reserved and was told I’d get an upgrade. The “upgrade” had less interior room that my original reservation and fitting all of our luggage into the other vehicle was a challenge.
arvostelut:
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8,0
Miinukset: cost
arvostelut:
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4,8
Plussat: The staff was great...BUT I was quoted a final price and when I turned the vehicle in another price was taken. Very disappointed!!! As far as pre-paying for gasoline... It's a rip off. If you do not more the tank before bringing it back... You will not be refunded any funds at turn in. I was asked if I would like to drive around for a couple of hours to empty the tank (REALLY)
Miinukset: The vehicle was awesome, no complaints but being told one price and when I turned it in another price, that's not good business!!!
arvostelut:
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2,0
Plussat: Absolutely nothing . They lost a customer
Miinukset: Enterprise was rude & didn’t even try to help offer solutions or be kind.
arvostelut:
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2,8
Plussat: It was ready to go but not the type of van I expected.
Miinukset: Being able to use my coupon, and doing the first inspection a little better and not in the dark. When we are unable to see any dents. I trusted them and not really happy about the situation. Will not rent from them again
arvostelut:
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2,0
Plussat: The staff was very friendly and nice.
Miinukset: They did not have the car we requested.
arvostelut:
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5,6
Friendly people - but at the price of hidden fees!
Plussat: The free upgrade was great, the people were nice.
Miinukset: All the hidden fees!!! It added $50.00 to the price I thought I was paying!!!
arvostelut:
