Holiday Inn Express & Suites Denver Tech Center-Englewood

Location

Internet pRoblems

Bed not comfortable, smelled like we were next to a smoking room.

Bed was comfy.

The pool and spa was closed but they knew ahead of time it would be closed since they are renovating the hotel and I was never informed until the day I arrived. I was charged an extra $120 when I arrived even though I paid for the room months ago.

The morning staff at breakfast

The rate, I was told, fluctuated depending on the number of guests. What??? I am on A fixed income. My income does not fluctuate depending on anything. The food in the morning was barely adequate. The eggs were hard and rubbery scrambled eggs were hard. There was a rat trap outside the hotel. When I asked one of the staff who was right outside the door smoking if that was a rat trap she said she didn’t know. My room was not vacuumed. I will not stay at another holiday inn much less this one and I will not stay out in an Even Hotel which is what this one is going to become. The pool was closed the laundry facility was broken out of order. Very disappointing!!