Borovets hotellia

Miinukset: The staff at meal time overlooking you whilst eating very uncomfortable. And cleaning away plates whilst still eatingg. Very annoying

Plussat: The wooden chalet is perfect for a family. Excellent Dinner !!!

Plussat: Professional services

Plussat: Good location Nice breakfast

Miinukset: We were asked to pay 50% of the price upon leaving even after we had produced our receipt proving we’d already paid the full amount. The lady on the desk was very rude and persistent about this

Plussat: Excellent location, incredible staff, delicious food, comfortable chalet, private parking, incredibly good cappuccino, ...

Plussat: Enjoy everithing

Plussat: Chalets are awesome. Very comfort , clean , warm , near to ski lift .

Miinukset: No kitchenette in the chalet , only kettel , breakfast did not meet my expectations for 4 star hotel .

Plussat: Location, food, service

Plussat: Nothing.

Miinukset: Everything. No tea or coffee or anything in room. Paid for a room with a sauna in it and was told I needed to pay extra to actually use it? Lighting in room was poor. Bed was cheap and creaky. Heater didn't work so we were cold in summer. We had to leave early so were offered breakfast to take away. This breakfast was absolutely abysmal. I would be truly ashamed to serve this in my home to a toddler, never mind receive it in a four star hotel. Please see photo. Staff on check in were in training and useless and smelled. I have paid half as much for bigger, better places with so much better hospitality and facilities from just a single person offering their apartment. Not a four star hotel with many staff and resources. Truly awful I am shocked at how good the reviews are. I'm not a picky person, but this place was just terrible.

Plussat: The location was perfect.

Miinukset: The room was a bit musty and the wifi wasnt really working properly.

Plussat: Kids playground outside. Personell very polite and professional at the restaurant.

Miinukset: Restaurant - 15 options in total in the menu salads to deserts/ Totally overpriced, not delicious at all. All broken in playground except pool table. Water in pool- cold. Charged for 4YO kid that slept between us on the bedroom. Awful road to the hotel.

Plussat: Perfect service, very calm atmosphere and good value for money

Miinukset: -

Plussat: Wonderful hotel in a great location. The service was perfect. The room was very clean and very pleasant. Pool and spa were also very clean. Breakfast was very rich and delicious. We were also very pleased with the gourmet restaurant in the hotel. Near the hotel there is a very interesting park in the woods and a wonderful children's park. We will definitely visit this hotel again.

Miinukset: coffee was not good, they should definitely invest in a good coffee machine that makes great cappuccino!

Plussat: Might very well be the best complementary breakfast I have ever had!

Plussat: Location,food at breakfast

Miinukset: No complimentary coffee or water in the room.the coffee at breakfast very poor and not hot.for a cappuchino you are charged extra.at dinner we ordered fish,we asked for lemon for the fish and were charged for it,very petty for a 5 star hotel.the roomrates are very high compared to bulgarian standards

Plussat: Staff were friendly and very helpful. The hotel is situated in a very quiet place in the woods, we had a nice walk in their private park. The children playground was cool, pity we did not have our older son with us, he would have enjoyed it. The best thing about the hotel is the area and the fresh air, we stayed there in summer but I am sure it will be a great experience in winter as well as the hotel is right next to the ski track.

Miinukset: The swimming pool is a bit small for such a big hotel and the breakfast does not correspond to the price you pay. Also, the prices in the restaurant are too high for the meals it offers, otherwise the atmosphere is lovely.

Plussat: Excellent breakfast and location

Plussat: Loved it entirely.

Miinukset: The road to get there - from the Borovetz resort - is like a war zone.

Plussat: I have been to this place one time before and enjoy the high standards of staff and facilities.

Miinukset: The tennis court was closed, but was on the facility list.

Plussat: The food in the hotel was lovely the location was perfect

Miinukset: The quality of the buffet half board option was disappointing for evening meal compared to the food we had paid for at lunch

Plussat: breakfast and location fantastic

Miinukset: evening meal very poor

Plussat: Great Location ! Great Value for Money ! Great Service by Reception and Managers !

Miinukset: Swimming Pool ! Spa ! Spa Area ! Hotel Reception Area !

Plussat: The room was big and clean. We had the superior slope view type.

Miinukset: The price of the accommodation is quite high for what Borovetz can offer.

Plussat: Amazingly done renovation. Great SPA center and pool. Amazing views to the slops.

Miinukset: The staff has no idea when the Terrace bar is opened and when not, so they did mislead us. For 105 euro per night, outside of the season, almost empty hotel, there was absolutely nothing to do after 20:00 so it felt like we only paid for a bed/room. No board games, no cards. The pool billiard game was 3 euro per game, I think that was not acceptable.

Plussat: The location of this hotel is perfect, it can be found in the center of Borovets, about 5 minutes walk from the station of Gondola, if you want to go up to the peak of Musala. The design, the used materials of the rooms are outstanding. The breakfast very good, and you have a choice, many good foods are available. The rooms are renovated, very comfortable, the SPA is excellent as well. This point of Borovets is a hub for tourists, many excursions start from this place. In winter it should be very good for skiing . I created a small video about this place, pls check it if you are interested in! https://youtu.be/7RHCewjSCtg

Miinukset: The room looked to the parking place, and was very noisy, because the building generates echo, and amplifiers the all small noises. The SPA is closed at 8pm, i guess it is too early, would be good to extend.

Plussat: Excellent location, polite and very helpful staff, comfortable bed, beautiful room view, delicious food, excellent spa premises!

Miinukset: N/A

Plussat: Best possible location, Huge hotel with everything you need, huge spa center, big parking, delicious food.

Miinukset: Lifts were working very slow.

Plussat: Everything was wonderful! Very clean! The food was varied!

Plussat: Big room, very clean, very good breakfast. Good location and easy to access

Miinukset: Wifi doesn't work in the rooms at 3rd floor, only outside the rooms. Also network connection in the rooms was only H+, not 4G.

Plussat: The staff was helpful, they even gave us a deluxe room although we had booked a standard one, the spa zone was nice as well, especially the steam room and Finnish sauna.

Miinukset: The pool was not very big, there was no jacuzzi and the breakfast was quite poor, for example there were pancakes but nothing to put on them (no chocolate, nor jam or honey).

Plussat: Excellent STAFF great views Clean Pool, spa Very professional STAFF

Plussat: Huge rooms, nice pool. A lot of amenities in the room including free minimal water and wine

Miinukset: No air conditioning

Plussat: We have stayed at this wonderful hotel several times and as always weren’t disappointed. Had the best evening meal, kudos to the cook. Even though it was busier than usual( there were about 30 school kids) the staff were amazing. We travel a lot and we know a good place and a good service, this hotel is in my top three in Bulgaria.

Plussat: Second time we booked this place and all is perfect. Good location. Nice breakfast.

Plussat: The hotel is lovely and the room was nice. Very friendly staff !We completely enjoyed their Spa facilities and service. The breakfast was good enough! The restaurant was a bit pricey but not too bad. The main impression is excellent! I will be back if I get a chance!

Miinukset: Less staff so we were waiting lots of time someone to serve us in the lobby bar, but obviously it’s not the proper season to stay there so... could be an excuse...Not a big deal anyway! The room’s bathroom and the balcony weren’t exactly spotless...

Plussat: Nice location, friendly staff, clean large room - pool was good a bit of a walk to the centre - but a nice one, 10 mins - and that's why to be there? ...

Miinukset: It was a busy period - the common breakfast/ coffee wan't good (purchased separate from the lobby bar was ok though) I'm still getting over the 4 lv price for a game of pool (probably an unnecessary negative ... - I liked the place)

Plussat: Location, friendly staff, sauna and pool very close to each other.

Miinukset: Bathroom doesn't have a water drainage on the floor; only in the tub. Water stays on the floor when you spill out of the tub.

Plussat: Perfect breakfast, very comfortable rooms

Plussat: Localisation near the cable car. Really big room. Playground.

Miinukset: No kitchen utensils in the kitchenette. Payed Wi-Fi and swimming pool.

Plussat: Very good location. The staff is friendly and responsive to requests. The food exeeded my expectations. The room and the bathroom are kept very clean.

Plussat: good brekfast and dinner, late check out, nice staff, clean room

Plussat: The room was not the perfect choice.

Plussat: Nice and cheap.

Miinukset: There is a kitchenette in the pictures but do not expect to be allowed to use it or have any cups or dishes in cupboards.

Plussat: Central location

Miinukset: We stayed in a 2 bedroom apartment that was in a desperate need of repair. Broken bathroom handle, ripped couch, broken base of one of the beds made it impossible to sleep as it created a big hole. Staff seemed annoyed when we brought this to their attention. Asked for assistance with one of the TVs, which was ignored. The phone in the room wasn’t even connected with a cable. They offered us two studios instead, which looked slightly better maintained but after a night of no sleep, poor breakfast, rude attitude and flea bites to top it all, we’ve had enough and cut our stay short. Highly recommend Yastrebetz Hotel & Spa if you can afford it!

Plussat: Breakfast was excellent!

Plussat: Good breakfast, good sized portions.

Miinukset: Internet is at a 5 leva/day charge.

Plussat: Very nice hotel and staff. Breakfast was also ok. Big room with beautiful view. Despite the problem with the water I would recommend the hotel and will visit it again.

Miinukset: No hot water. I was with a baby and this coused a big problem for me. After I claimed on the reception they told me that there will be hot water in 15 minutes. In my reservation I informed the staff that we will be with a baby.

Plussat: Great food despite aging facilities and bad smell

Miinukset: areas around the ground floor, including our room right above the restaurant smell poorly and you are right above the staff's smoking area so you get to feel their smokes all the time. The facilities are aging and need refreshment. The place looks old and not that well maintained, could be more comfortable

Plussat: Sijainti, osa henkilökuntaa oli ystävällistä. Hyvä ruoka ja kiva ravintolahenkilökunta.

Miinukset: Respassa palvelu vaihteli, palvelualttius osalla 0. Osa henkilökuntaa ei nähnyt/huomioinut asiakasta.

Plussat: The location (near the gondola), the staff was very helpful (I had a late checkout because of the flight and they really helped!)

Miinukset: Everything was good except the breakfast (or maybe I didn't choose the right one)

Plussat: Nice

Miinukset: No tea or coffee facilities in room

Plussat: possibility for bringing your pets

Miinukset: extra charge for pets was applied, even though it was stated extra charge would not apply for dogs. Apart from that, everything was awesome- recommend it

Plussat: The location is very close to the lift. The food was good. The staff is frendley. The pets are allowed. We was with our dog.

Miinukset: Everything was perfect.

Miinukset: The elevator.

Plussat: The hotel is next to the gondola station. The food (breakfast and dinner) was excellent. It has spacious parking. The wifi was very good. The ski room is big. We were two people, but the room was very spacious and confortable. It's very near to the center of Borovets. I would stay in this hotel again, the next time I visit Borovets.

Plussat: the location is great for ski-right near the goldola. nice & cozy.

Plussat: Great location and amazing service from all staff encountered. The food was very good. We really enjoyed our stay here, and the hotel staff made extra effort to help feel good with our 2-month-old baby. Thank you very much for the wonderful experience!

Plussat: I booked a Single Room. I paid B$58 / US$34 per night for Half Board. Hotel Ela is a big hotel. My room was on the 3rd floor. The hotel has a lift. My room was an average size. The room was listed as a ‘single’ but had a double bed. It had no aircon (presumably because it is not normally needed) but it did have a radiator for the winter. The ensuite bathroom was small but adequate. The shower had good power and plenty of hot water. It had a mini fridge and, surprising, a TV that had several English speaking channels: one of which was movies. The room had good storage and a wardrobe. My room had a nice view out over the gardens. There was wifi in the room but, sometimes, the signal was weak. Wifi was much better in the ‘common areas’ like the downstairs bar. The Breakfast Buffet was served in the downstairs restaurant. It was a ‘typical’ Bulgarian breakfast. They provided cold meats, cheeses, olives, tomatoes, cucumber, breads, and jams. In addition, they provided a warm option: boiled eggs, scrambled eggs, sausages, and croissants. Fruit, yogurt, and cakes were also available. There were drinks machines providing bottomless tea and coffee. At breakfast I saw, perhaps, 6-10 other people. At Breakfast (presumably because there were so few people to cook for) we were asked to select our 4-course Dinner options. The hotel provides a free Fitness Centre. It also provides a Sauna at extra cost.

Miinukset: Nothing. Everything was good.

Plussat: Rooms are spacious and beds really comfortable. Location of the hotel is perfect, aside from the main busy area of Borovets, close to a tennis court and in between trees. It is quiet, perfect for relaxation.

Miinukset: The SPA looks old and lacking atmosphere, the pool and sauna are too small. Decoration is poor and odd. The whole SPA area needs refurbishment and improvement.

Plussat: The room was very beautifull, big, comfortable, nice view. The staff was friendly and proffesional. The bathroom is very nice. We had swimming pool and jacuzzi only for us:D. Parking was right next to our room.

Miinukset: The room needed some update (floors are visibly used).

Plussat: Staff was very nice, helpful and available for any request. The room was beautiful , very big, bathroom is modern and spacious. Location was very beautiful. Nice breakfast, and I recommend to use the restaurant for other meals We enjoyed very much

Plussat: - Very polite personnel - Nice, large rooms

Miinukset: - It’s a bit bright in the room, some blackout curtains would be great

Plussat: Location. Large & quiet room with forest view. Cleanliness. Good value vs. price.

Miinukset: The breakfast did not include espresso and could have been a bit better.

Plussat: Great location, comfortable bed

Miinukset: Not clean enough both in the room and in the spa center

Plussat: Location, friendly stuff, comfortable room.

Miinukset: We stayed there three years ago and liked the place. Unfortunately, there have been traces of intensive use and our room was in need of a fresh paint and redecoration. We were accommodated in block A, which is the oldest one. Currently they are building a new block and renovating some rooms.

Plussat: Great hotel, guiet, kind and smiling staff, comfortable beds, nice and warm jacuzzi, everything is clean and comfortable. We really enjoyed it.

Miinukset: Nothing

Plussat: We had a good stay in general without having something exceptionally good to mention, but also not something quite negative. Pool and spa facilities were clean and good for a hotel of that size. So nothing extraordinary, but a decent hotel all in all.

Miinukset: We had half-board included. The dinner was quite rich in choices but very poor in taste and cooking quality. Breakfast was better but still quite average. Heating was puzzling in our room, too hot without a way to manipulate it.

Plussat: The breakfast was good. The toilet was spacious in comparison with the room that was too small even though we have booked a comfort one.

Miinukset: Everything else was a complete failure. Firstly, when we asked for a late check out on Suday, the receptionist wanted to charge us extra money per hour, after confirming that the room is not booked for that day. Nonsense! Secondly, the room was too small and the bed was uncomfortable. The curtains were there solely as a decoration, there function to prevent the sun entering the room apparently wasn't fulfilled! I really don't understand why this hotel has that high reviews! We won't go back, once is more than sufficient!

Plussat: Huge room for three of us, clean room, best food I have recently eaten at the hotels, clean pool, and quality spa

Miinukset: Nothing, all recomendation

Plussat: The size of the room

Miinukset: The cleanliness of the restaurant

Plussat: The room, hotel location inside of the forest, the quiet from the hotel area.

Miinukset: There were some paint exfoliation on the walls especially in the SPA area.

Plussat: Exceptional location in the woods. The hotel is nice and the rooms simple and clean,

Miinukset: The breakfast was below the overall quality of the hotel standards

Plussat: rooms where big and comfortable and contained everything we needed. The rooms where cleaned every day and fresh towels and robes provided every day as well. The staff was helpful and any request's we had where dealt with promptly. The pool area was lovely and the sauna was nice and hot which made a great finish after a long day of skiing. The food in the evening was lovely especially the soups where quite nice.

Miinukset: The hotel had a shuttle bus which brought us in to town and back to the hotel for skiing but unfortunately the last one back to the hotel was at 5 pm which was way too early. We had dinner starting at 6 pm and after that we wanted to go back to town for a few drinks or to do the night skiing . As the hotel was a good bit outside the town we had to take a taxi in and out every evening which was quite expensive. The water in the Jacuzzi was cold in fact it was even colder than the pool itself which is quite strange so I used the Jacuzzi as a plunge pool to cool of after the sauna instead.

Plussat: Pool Food Kindness Sauna.

Miinukset: Maybe too much chlore in the pool ..

Plussat: Everything was over expectation. We were traveling out of the sky season just for quietness and fresh air. On Sunday we were the only guests in the hotel but everything was on, pool was open, all personnel available, a-la-carte restaurant open serving us everything in the menu. One special mention and thank to the personal and manager: I got sick during the journey and had to return home and go to hospital. Although we were reserving for 4 nights the staff understood my situation and charged us only for 4 nights. Thank you for your hospitality.

Miinukset: Everything was over expectation.

Plussat: Everything is ok

Plussat: The view from the room was nice, we were on the 7th floor and you could see all the mountains and the forests around. The appartment was clean and spacious.

Miinukset: Wanted some drinks from the bar, although the displayed working hours were until 23:00, the guy from the bar had left early. When I asked the receptionist about this, he just shrugged his shoulders. There was only one person for both the small shop and the bar. The minibar in the room was empty - only the list with what should have been there was to be found. Had booked a room for 3 persons, found toiletries only for 2. The lock in the bathroom did not work (room 713). When we arrived at 20:30, only 2-3 types of food were left at the dinner buffet (dinner time was 19:00-21:00). We asked them to refill (especially to put some chicken, the kids love it and there was only 1 piece left - they told us that they can't do that). The quality of the remaining food was bad (some hard rice and pasta). Same story in the morning at breakfast, half hour before closing time some of the food and orange juice was finished and not refilled. To top it all, we got stuck in the elevator between 6th and 7th floors, we were with one kid and he was quite scared. Had to wait about 15 minutes inside until someone arrived to get us out.

Plussat: The lobi

Miinukset: Pool cold water

Plussat: Because there was not much crowd.

Miinukset: Only the "Aroma sauna" was working and it was rather cold for my taste. There is no SPA reception.

Plussat: Nice hotel. Green and calm surroundings. Very helpful and professional staff. Good value for money.

Miinukset: The road to the hotel is disastrous - full of holes and stones/sands after the last rain. The pool water was a bit cold.

Plussat: Suite big room, 2 balconies, comfortable bed, very clean, nice pool. Located in middle of the forest, nice hotel, good food at the restaurant, fruits at breakfast, diversity for dinner. Good price for offered services.

Plussat: A place in a pine forest for relaxing, refreshing stay in very comfortable and quiet rooms, perfect for concentration and new ideas.

Plussat: I liked the food and the variety at the breakfasts and dinners - every day various options to choose, everything was delicious

Miinukset: Needed to pay for the coffee in the room.

Plussat: Hotel has good rooms, good breakfast but spa was poorly equipoed snd pool water were cold. Only one staff member.

Miinukset: Spa

Plussat: Location

Miinukset: No renovation. Not clean.

Plussat: Nice small spa. Very professional staff.

Miinukset: Wifi could be better

Plussat: Helpful staff, great location. Plant milk available at breakfast.

Miinukset: Smell in the room, dust in the other room. Missing black-out curtain on the east window.

Plussat: Breakfast..Location...and on and on..Perfect...Superb..For sure I will come back at Festa..See you next year..Thank you..

Miinukset: None..

Plussat: Nature, air and comfortable rooms and good breakfast.

Miinukset: The very small shower cabin.

Plussat: The location is great. The staff is great...although the front desk could probably do with someone that speaks english a bit better. The facilities are awesome, everything you could expect from a 5 star hotel. Super clean rooms, free spa access, located right next to ski slopes so wheater you're going skiing or for downhill racing, it's great.

Miinukset: Can't really think of anything I din't like, maybe just the food, but then again I don't really like the food in Bulgaria in general.

Plussat: It is a hotel different from others, very fancy, nice staff, wasn't too crowded on a Saturday.

Miinukset: There were some facilities in the SPA area that didn't work, probably because I was there in off-season time for the hotel.

Plussat: The hotel was quiet, so we were upgraded from a deluxe room to a junior suite with mountain views. We were also given a welcome tray of fruit and a bottle of wine - both very nice. The restaurant was quiet and relaxed, with no pressure to buy drinks, chilled water on tap, good choice of food, and the quality of the salad, fruit, and potatoes was particularly good. The location was excellent, close to the lifts to access the beautiful local mountain walks.

Miinukset: The room air conditioning did not work particularly well, but since the weather in the mountains was not too hot, we were comfortable sleeping with the windows and balcony door open.

Plussat: We’ve stayed here on numerous occasions and it’s always great.

Plussat: The location is amazing! The rooms were lovely with comfy big beds, staff were soo friendly and kind and please have dinner there the chef is incredible! We had the best dinner ever! Really high standard for the price!

Plussat: Тhe room, the bathroom and the terrace were nice. It was comfortable and clean. The staff were nice and smiling.

Miinukset: We were with a baby stroller and there was no ramp for it. There was no great variety in food.

Plussat: The room was clean and is close to the main ski station.

Miinukset: In the bathroom doesn't have heater.

Plussat: Location

Miinukset: Breakfast

Plussat: Steam room, relaxing room

Miinukset: Some staff were miserable especially the guy in the evening was a proper grump! But the guy and Woman in the bar were super lovely and friendly and so were the two girls on reception

Plussat: The location is great very central. The rooms are small but clean and comfortable.

Miinukset: The staff at reception could be a little more friendly and welcoming

Plussat: Traditional clean Accomodation very convenient location- staff pleasant- not modern but we had spacious family room that was kept clean and tidy every day - buffet breakfast ok lots of choice but Bulgarian so not always to our taste - friendly and relaxing bar with pool table - so we would come back - basic but covered everything we needed for a comfortable stay.

Miinukset: To be fair for the price we could not complain - basic and dated but it was comfortable

Plussat: Hyvä sijainti, hyvä sauna, mukavat ja tilavat yleiset tilat.

Miinukset: Osa henkilökunnasta nyrpeitä, koirat haukkuivat pihalla yökaudet.

Plussat: Great location, clean and tidy had an apartment plenty of room for 2. Bar also really nice and very accommodating. If had kids lots of toys etc about.

Miinukset: Bit dated, but I don’t go for the decor.

Plussat: I liked the staff. People were very friendly and helpful. Location is also very good.

Miinukset: I didn't like some of the facilities. The toilet in my room was kind of moving and the shower was too high with low pressure which was made my shower a bit challenging. Also I am 1.62 cm height and the mirror was showing my upper face most of the time. I definitely can recommend some investment in the bathrooms.

Plussat: Everything was nice!

Plussat: Great location close to the gondola

Miinukset: Nothing

Plussat: I would never go back. Worst hotel experience in my life.

Miinukset: The room was very overpriced for the quality we got. The room was colder than the inferior floors hallway. When we asked for a heater after we told them 2 times it was cold they said they had no heater and we had to wait till the next day. That was one of the coldest nights in my life. There is popcorn ceiling right next to the shower and somebody could get seriously hurt. Our food froze in the refrigerator and we had to throw it away because of that because God knows why. The shower was broken and spraying everywhere, in a ski resort thats unacceptable because theres no blowdryer in the room and you basically have to go out having your head wet. The breakfast that we were forsed to pay for was completely discusting and there was, believe me, nothing better than the cumbers and the french toast. On top of everything on Valentine's day the restaurant was closed!!!! We had to walk 10 mins in the freezing cold to their sister hotels restaurant where we almost got killed at the stairs. We were promised a complementary drink if we did so which we never got. The server over there gave us the worst restaurant experience on this planet. Not only that he served us a salad with only half of the ingredients listed in the menu but we still had to pay for it (12lv.). Never went back to see how we were if we wanted anything. We had to wait over 40 mins for the bill while he was drinking whiskey and smoking cigarettes just outside the doors of the restaurant. Worst part, he tried to trick us putting our card twice in the terminal so we could pay double pretending that the transaction didnt go through. When we asked to talk to the manager they said it wasn't possible and that same server already drunk started yelling at us for complaining. The last day when we were leaving i told the hotel manager all of this and she just said Thanks for your feedback and didnt offer any recompensation for ruining our vacation whatsoever. I would never go back.

Plussat: location, room

Miinukset: food, hotel staff

Plussat: Location

Miinukset: No everyday cleaning.

Plussat: Location of hotel to ski lifts - Size of the room, evening meal. Friendly restaurant staff.

Miinukset: Room at the back of the hotel, no window in the rear bedroom, no cutlery or cups / glasses in the room. pool didn't open until 4pm. Very limited vegetarian food options.

Miinukset: Spa hours : too short No curtains in the room Bad food

Plussat: Everything else is Fab.

Miinukset: Evening meal choice not very imaginative, same stuff every night.

Plussat: Location good

Miinukset: Smell of smoke in room and luke warm meals

Plussat: I liked it is a Shale- a special hut, alone in the snow, the kids loved it. best best value for money have a great shuttle- taxi for families from Sophia airport.

Miinukset: when we wanted go to the pool, we had to dress up because you have to walk from the hut to the hotel- outside. also, getting to breakfast and dinner, walking outside in the snow. bathroom is not very commutable

Plussat: Large rooms and comfy beds

Miinukset: Poor quality breakfast cereal and coffee/tea

Plussat: The location was good and the room was big.

Miinukset: There was a huge iron burn in the floor in the room

Plussat: The staff

Miinukset: The shower

Plussat: The place and surrounding is beatiful.

Miinukset: At summer time the reception works only half time... Alot of shops are closed. When we got to the hotel at 18:00pm.. No one was there and it took us 10-15min to ring the bell.. Then a nice old man "the house keeper" went out and called on his cell to a woman and only then he opened the villa door for us.

Plussat: Location great, Room very clean, Reception staff friendly, Ski room ideal with nice staff, breakfast was adequate, Massage was superb in fairness. Restaurant was nice and clean with good staff.

Miinukset: Evening meal didn't look that appealing so we ate out. Bathroom underfloor heating wasn't working ?