Eugene hotellit lähellä Eugene Amtrak Station

Plussat: Staff were very accommodating. Allowed for very early check in and we used their complimentary car service multiple times. Would definitely come back.

Miinukset: Nothing.

Plussat: The location and quality of the hotel makes it a great place to stay on your visit to Eugene. The friendliness of the staff makes it the only place to stay.

Miinukset: I cannot think of a thing I did not like about the property or the sense of community you feel when you stay there.

Plussat: Loved everything about this hotel. The room was very large with a sitting area dining area and a very large bathroom with double sinks! The room also had a working fire place and a very comfortable bed! The room was exceptionally clean and we didn't want to leave. The feel of the hotel is luxurious as soon as you walk in the lobby. The outside does not do the hotel justice. Absolutely worth the value.

Miinukset: There seemed to be a train beat by and we could hear the horn several times during the night.

Plussat: Staff’s kindness and patio

Miinukset: We need a toothbrushes

Plussat: Proximity to downtown shopping & restaurants.

Miinukset: Fee for parking.

Plussat: Everything

Plussat: The staff was absolutely amazing. My parents wanted to send a little something to our room, so when my Mom called, the staff was VERY helpful and made sure there were flowers and special treats in our room.

Plussat: “Yes” was the answer to anything I needed.

Plussat: The room was spacious and well decorated.

Plussat: Location was great! Room was very nice and well appointed. Staff very accommodating. A staff member made us a reservation at Excelsior restaurant the first night we were there and arranged a ride for us there and back. Restaurant was fantastic!

Miinukset: Dinner at their restaurant Marche Our second night was a disaster. Service was awful! They didn’t charge us for a thing because of how bad it was.

Plussat: Staff was friendly and helpful.

Miinukset: Mattresses were way too firm and felt cheap. I'm 5'11" and my feet hung off the end.

Plussat: The staff is exceptional. Upon arrival you are treated like someone special. You get wine when you arrive. There was a lot of things i liked. Mostly the staff...

Miinukset: The room was very small. Very small. For 300 a night i would have expected more. Although it was unique and comfortable. Still very small.

Plussat: Everything. Lobby is so beautiful with wood and faux fur throws. So cozy even on warmer days. Breakfast excellent. All staff extremely helpful. Loved it.

Miinukset: Stairs are loud so maybe consider runners and more rugs upstairs but really not an issue except for moments.

Plussat: Location!

Miinukset: The walls were thin, we could hear everything happening.

Plussat: Did not expect a complimentary drink on check in, that was a lovely surprise. This hotel is so hip and cute. Loved it.

Miinukset: I’m a pillow snob. I like feather pillows.

Plussat: Breakfast was better than I expected. I liked the options.

Miinukset: I heard a lot of road noise from my room. The bed and pillows were adequate, but not great.

Plussat: It was comfortable, clean, and walking distance to my conference location

Miinukset: The room was great for me but would be a little cramped if there was more than one person in the room. There might be larger rooms. I'm just commenting on mine.

Plussat: excellent location to downtown, really clean and beautiful remodel, comfortable beds, nice bathroom and shower, lots of breakfast choices for animal product eaters not so much for vegans, complimentary beverage upon arrival was great

Miinukset: more vegan options for breakfast would be great- even just peanut butter for the toast, and an alternative to half and half for coffee like soy or almond milk, pet fee of $40 per night for small dog was steep

Plussat: Location was phenomenal. Amenities were also good: complementary continental breakfast, drink at happy hour. Rooms were good size, nice TV.

Miinukset: Bathroom could use an upgrade. My hairdryer died mid-use but luckily the front desk had a spare. Staff was not overly friendly.

Plussat: The shower, oh my!!

Miinukset: The WiFi did not work no matter what I did. It needs a longer reach.

Plussat: clean, non-smoking, great location

Plussat: Only thing I liked was location but very loud street noise. The breakfast was fine.

Miinukset: No coffee in room. Free drink certificate for beer or wine but had to charge me for water and in recovery at this time. Didn’t open bkfst area on time. Dingy room and towels also.

Plussat: clean room, free drink in the evening, hot breakfast

Miinukset: street noise, but it is in downtown

Plussat: The room is comfortable and clean.

Miinukset: My locked up bicycle was stolen from the roof of my car which was parked directly in plain view of the front desk. It should be explained to guests at check in that this is apparently not a safe area and your belongings are not secure.

Plussat: The very clean rooms the location and friendly staff

Miinukset: Nothing

Plussat: Very nice room. Breakfast was good.

Miinukset: The room doors let a lot of outside noise in. You could also get better coffee.

Plussat: The night manager who checked us in was very friendly and professional.

Plussat: The staff was exceptional in my phone calls prior to the stay, during and after. They helped us find some fun local spots. When I had to cancel one of my rooms, they made sure I got the confirmation right away. This hotel is extremely convenient for local activities. We will stay here again, should the need arise.

Miinukset: The breakfast door was locked promptly at 10:30 am.

Plussat: Very clean. Great breakfast. Staff friendly.

Miinukset: Nothing. I stay here frequently.

Plussat: Coffee bar and breakfast ready at 630am.l Like going home and Momma has everything is ready . Love it.

Miinukset: Very comfortable room King suite, clean, very quite. Wish i could stay longer!!!

Plussat: Always nice clean rooms here.

Miinukset: Front desk guy was the worse person ever. I actually said at one point to my partner maybe we should go out and come back in again. Cause we were stuck in a nightmare. He was just a very ride young man. LEARN CUSTOMER SERVICE PEOPLE IF YOU WORK IN CUSTOMER SERVICE.

Miinukset: Trains run nearby at night. Very noisy.

Miinukset: Only problem...no hot water in sink faucets

Plussat: Size of the room

Miinukset: None

Plussat: The size of the room and the cleanliness

Miinukset: nothing

Plussat: Location is great!! Staff and rooms are excellent!!

Plussat: The location of this hotel was perfect for us. We were able to walk to a Whole Foods and pick up dinner and bring it back to our room with the excellent kitchen and eat at our table. The fitness room and laundry area is just great with lots of room to workout. The pool was very nice with the salt water instead of chlorine. The free parking was a super treat too. The breakfast has so many options, it is sure to please all.

Miinukset: Some of the staff needs a lesson on customer service. A smile and greeting can really go a long way especially to weary travellers. The breakfast staff were very nice.

Plussat: Staff was very friendly and helpful. Hotel was newer and very modern.

Miinukset: There were many homeless people wondering around, and in fact, a street one block away had numerous tents set up. The breakfast was advertised as great, but pre-prepared "airline" food was stacked in the refrigerator that you heated up. Not good!

Miinukset: I booked a room for 4 adults with 2 queen beds but upon reaching there I was told that they were overbooked for that day and I was given a substitute room which had only 1 queen bed and another pull out sofa-cum bed which was pathetic to sleep on.

Plussat: It was unexpectedly raining and the staff loaned us all umbrellas. And the kids loved the make your own waffles.

Plussat: The rooms are very up to date and spacious absolutely great room

Miinukset: Some of the staff was kinda snobby to me and my GF and someone Asked my gf if she was staying here while she got breakfast it made her very uncomfortable. And speaking of that a poster said fresh berry waffles and she really wanted that but no Berrys �

Plussat: I liked that the room was on the top floor, so it was quiet.

Miinukset: There was no maid service unless you asked, and even then, we had to “catch” a maid in the hall to ask for clean towels and paper products. One day, the maid took our used towels, but didn’t do anything else. We had to ask for more towels, then had to go to the front desk to get them. We had to ask to have our sheets changed and 2 people from the front desk came and made up our bed. The day front desk person, Tyler, was not friendly at all. He wouldn’t even acknowledge us when we walked past. There was a problem with our requested late check out time. He took our keys and wouldn’t let us back into the room until the manager told him to give them back. The manager was not nice either. She told us we had to pay for an extra day in order to get the keys back. I finally convinced her we would leave, but needed to get into our room to collect our suitcases.

Plussat: Clean, spacious room. The bed was comfortable, the staff very friendly. Everything is in walking distance.

Plussat: Really nice place that you can settle into. Rooms were big with plenty of nice touches.

Miinukset: Desk and desk chair was nice but desk surface is a little too high to actually work at. The breakfast seemed wasteful, every single element was pre-packaged including the eggs and bacon, it was just weird and must generate a ton of plastic waste.

Plussat: Close to an excellent steak house : electric train

Miinukset: Parking but that’s the problem everywhere you go

Plussat: It is convenient.

Miinukset: Front Desk Staff not trained properly. Minimum standards of Front Desk courtesy should apply especially since the hotel rooms are not exactly cheap. Some of the staff are also choosy and refusing to serve some customers like us especially the guy with white hair. Rooms are also getting a bit outdated and walls are thin. You hear everybody, upstairs and next door.

Miinukset: i had fleas in my bed and no one cared at all or helped.

Plussat: Location was great for the trip Breakfast decent

Miinukset: Room had a rather large stain in the carpet

Plussat: location

Miinukset: The room had an unpleasant odor, ants, linoleum floor, only sink not counter space. had to ask for toiletries. crappiest best western i've ever stayed in. felt like i got this room for using booking.com

Plussat: Great view. Great location. Comfortable room.

Miinukset: Air conditioner/heating unit dried out air in room too much

Plussat: Room is quiet and clean.

Miinukset: If no deposit , it will be better.

Plussat: Breakfast

Miinukset: Not clean, very outdated,

Plussat: We got a larger room without asking for it. Staff was nice and friendly and helpful. Nice free breakfast.

Miinukset: There was an odd odor, kind of a musty smell in the room. Property is aging, but was clean, and we got a free upgrade to a larger room without having asked. Staff was nice, and friendly.

Plussat: Very comfy bed! Clean, spacious room at great rate.

Plussat: Location was great, breakfast was hot and tasty!

Miinukset: The floors had no carpet and weren’t very clean.

Plussat: Breakfast was good, the bed was good, pool and sauna great Friendly staff, clean place. Located on bus routes.

Miinukset: I specifically told the hotel twice when I booked over a month before my arrival and followed up by phone the week before my arrival that I wanted an upper floor room. They assured me everything was set. When I got there I found they had put me in a lower level room. The room walls are thin, doors slam all night. They ignored my repeated requests and gave me a lower floor room, that is being gutted later this year, the floor squeeked when you walked, the sink did not drain properly, a poor room for the cost! Very, very dissapointed!! I am a repeat customer and stay here every 3-4 years, but next time may be looking at another hotel.

Plussat: It was clean and quiet, room nice.

Miinukset: They could not find my reservation at all at first, I was forced to pay again for the night stay out of my own pocket. After forcing the issue they did find my reservation in their system and so then credited me back the additional night that I paid.

Plussat: Oatmeal, raisins and walnuts every morning

Miinukset: Loud neighbors and cars

Plussat: Friendly and helpful staff. Great breakfast every morning.

Miinukset: They need to upgrade rooms. Carpet flooring is dingy/ dirty . Most hotels are switching to vinyl or wooden floors. They did not even vacuum our carpet for 4 days.

Plussat: Food was great

Miinukset: Alittle smell when u walk in room