Fayetteville hotellia

Plussat: Clean

Miinukset: Breakfast was poor But understanding the c-19

Plussat: Location was a great perk. Just off the main interstate so no winding roads to find. Was able to hop off the road and back on in the morning.

Miinukset: The booking I made at 2AM was not honored for that time and I was forced to pay for a second room to accommodate. The check in time was 3PM for the initial room and I was not informed of that prior to booking. The front desk was not willing to assist.

Plussat: Breakfast was expensive for cold scrambled eggs and some sausage.

Plussat: Very good protocols for protecting guests from the virus. Everything was super clean.

Miinukset: Everything was fine. no dislikes.

Plussat: The location was great. The restaurant food was very good. Loved the room service.

Miinukset: We were given a handicapped room that probably had not been used in a while as the plumbing traps were dry/empty, thus gave a sewer gas smell. However running the water solved the problem.

Plussat: Rooms were quiet and very clean.

Miinukset: The paint behind the bathroom door was peeling. Other than that it was a great room.

Plussat: Location

Miinukset: Large cockroach climbing on wall in hallway.

Plussat: We were able to charge our Tesla.

Plussat: Friendly staff and clean facility

Plussat: Parking.

Miinukset: Walls thin. Hear neighbors.

Plussat: Staff were all great. Room was very clean and comfortable.

Miinukset: Very limited Bistro menu, food mediocre at best.

Plussat: furnishing, design, lots of meeting rooms, cafe and restaurant

Miinukset: the staff was ok. breakfast not included, the duvet was in between 2 sheets not in its own cover.

Plussat: I slept well and very clean

Miinukset: The lights went out and they acted like nothing happened or was wrong

Plussat: I loved the professionalism and friendliness of the staff. The decor and warm atmosphere added a special touch.

Miinukset: No, nothing.

Plussat: Staff was very friendly, especially the host at the breakfast- he was fantastic. Breakfast buffet was good, my wife said her omelette was the best she has ever had. Suite was comfortable and plenty of room for 4 of us (2 adults, 16 and 12 year old kids). Pool and hot tub were a welcome relaxation after a 15 hour drive. Very conveniently located.

Plussat: Spacious rooms Welcoming staff Late check out (11am)

Plussat: The hotel was extremely clean and accommodating. The staff was nice and the rooms are beautiful

Miinukset: I was very upset because there was a power outage in the area. You'd think when staying somewhere at a cost of $--- per night they would have a generator but they don't. I was surprised and very upset I left my room for the day because of this.

Plussat: How nice the hotel was

Miinukset: N/a

Plussat: Friendly staff, great location, great value for cost.

Plussat: Everything was lovely clean rooms friendly staff excellent room service.

Plussat: The location, breakfast, and the property was really nice.

Miinukset: Pool and fitness center were closed

Plussat: Clean and roomy room.

Miinukset: No airport shuttle.

Plussat: Didn't do breakfast

Miinukset: No pool no spa closed whole time durning visit should get some kind of reimbursement bar closed also couldn't us the facilities we paid for

Plussat: The employees were very accommodating!

Miinukset: There was nothing not to like.

Plussat: Nothing

Miinukset: Where do i begin?

Plussat: Nothing it was dirty no way that was a 3star hotel they put me back there where people live daily bugs crawling I will never stay there again.

Plussat: The hotel is a drug den filled with water bugs and low lives.

Miinukset: There are drug addicts purchasing drugs in the hallways. It felt like I was back in the 80s in NYC. Worst hotel I’ve ever been to, luckily it was only for a few hours sleep on my drive from DE to FL. I should call for a refund.

Plussat: Nothing appealed to me about the property. The property needed some love.

Miinukset: The room smelled like mildew and the room was not clean.

Plussat: The clerk was nice.

Miinukset: The room was terrible. No chairs to sit at the table. The bed frame was broken on both beds. The rug was terrible. Room just felt dirty The noise from the traffic was terrible. Needed ear plugs The only reason I didn’t walk out was that the room was non refundable.

Plussat: Employees were very friendly and nice people. Thank you!!

Miinukset: No

Plussat: Everything was great

Miinukset: N/A

Miinukset: Pile of dirty linens outside my room when I arrived. Called to ask to be removed- next morning still there. See picture

Plussat: Nothing. Do not stay here.

Miinukset: Old and dated. Smelled like mold and marijuana. Definitely NOT a three star hotel.

Plussat: Free parking, friendly staff

Miinukset: I stayed for 3 nights and housekeeping never came to my room to give fresh towels or gather trash.

Plussat: Nothing.

Miinukset: Outdated.

Miinukset: Pictures are misleading. Room was not properly cleaned.

Plussat: Their beds were comfortable, rooms were clean. Over all a clean safe hotel. Would revisit n the future.

Miinukset: Sheets were stained, after requesting a change, the bed was made up with same soiled sheets. After calling the front desk a hotel worker delivered the sheets at the door and left. Requiring us to make the change.poor service.

Plussat: I booked it to attend a family wedding and it was conveniently located within minutes/miles of everywhere we needed to be.

Plussat: Staff was very friendly and helpfull. It was a great place to stay, very comfortable and clean

Plussat: Nothing about that hotel met my expectations

Miinukset: Yes. The front desk lady was rude and disrespectful. I didn't like the room or location of the hotel. Also the other guests were ske

Miinukset: The rooms were out of date and not very clean.

Plussat: Location

Miinukset: Unswept floors, bedspread had stains and goo on it, bedspread had 4 inch rip on corner, sticky light switch, and possible milk splatter on headboard and wall, I slept in my clothes and pulled the other bedspread off the bed. Unbelievable-Bad-never

Miinukset: It took me a hour and a half to check in was sent to 2 other rooms one was dirty one was occupied

Plussat: Comfortable beds exactly what we needed for a few hours of sleep to continue our trip in the am.

Miinukset: Toilet did not flush properly tub needed cleaning

Plussat: They didn’t bother us at 11:20 which is past check out

Plussat: Nothing they had bedbugs. Had to change rooms 2 times. Wish I could get my money back

Miinukset: Nothing they had bedbugs. Had to change rooms 2 times. Wish I could get my money back

Miinukset: There's no breakfast?? Like nothing at all?

Plussat: Never got clean towels

Plussat: Staff was awesome except for the GM Annetta she's really rude and let's her staff do whatever they want to do. She needs to be terminated for good or find new Management team.

Miinukset: My card got charged for something I didn't do. Will be going to dispute that issue.

Plussat: For the most part the place was well maintain my room was clean and the staff was very friendly and helpful

Miinukset: I would have stayed the whole time but could not get comfortable due to something continuously biting me as i tried to sleep i check in about 3p and around 3am i was on the highway heading home because i couldn’t get comfortable. My neighbor in the next room had a dog and that could have contributed to my itching and discomfort.

Miinukset: The rooms were not that clean

Plussat: Everything was amazing

Miinukset: everything was perfect

Plussat: Nothing was to tired just wanted a bed to sleep

Miinukset: Poor advertising we thought that it was right of I-95 but it took us another 15 minutes to find it

Plussat: The firmness of the bed

Miinukset: Sink in bathroom was leaking

Plussat: Discount price.

Miinukset: Room felt damp and clammy. Outdated window unit did not allow for temperature adjustment. While away, front desk called asking if I wanted my room serviced. I had a Do not disturb sign on my door. Woke up at 5am with police lights. Felt unsa

Plussat: lobby was nice

Miinukset: first room had blood on floor so moved rooms. 2nd room the water faucet in the tub was broken, the floors were dirty, after housekeeping came my sheet had a brown stain on them and housekeeping pooped in the toilet and didnt flush

Plussat: Clean rooms soft mattress quiet location easy access

Plussat: Soft beds, clean comfy bedding,fruits for breakfast, separate room entrance

Plussat: Cleanliness of the room

Miinukset: I wish they would list hours for breakfast bar because i went at 9:20 and they were closed already

Plussat: Read when I got there

Miinukset: Price was different than online when I got there it was little more

Plussat: they took pet

Miinukset: everything is the room felt moist, even the sheets were moist. also, some people around the place seem to not look okay.

Plussat: It was close and available.

Miinukset: I couldn’t get the exact room I needed. I had a disabled person with me that needed to get to a room that had better access.

Plussat: Nothing

Miinukset: The fact of it looking like a project upon arrival

Plussat: Great made service

Miinukset: No

Plussat: Granite sinks, comfortable bed, very clean!

Miinukset: Not the hotels fault but other guests horsing around on upper accessways was quite noisy

Plussat: It appears it was recently renovated and that was nice. Staff was very friendly.

Miinukset: Not really

Plussat: The excellent job of the staff.

Miinukset: Nothing

Plussat: No breakfast

Miinukset: Bed was very lumpy and uncomfortable. Trash in parking lot

Plussat: The room was clean. There were three chairs and a table which allowed us to eat nicely in the room. The fridge and microwave were large and clean. Everything was really good.

Plussat: Staff was great, room was clean.

Miinukset: No breakfast

Plussat: Bedroom appears recently updated; outside hallways & railings Need painting

Miinukset: Lack of amenities ; lack of towels & toiletries

Plussat: Well worth the money. We've spent more money for far less and we appreciate the value this motel offers.

Plussat: This hotel was extremely clean and well kept for a modest hotel right off the highway. It met our needs for an inexpensive quick overnight stay while traveling. Hotel staff was very professional. Not fancy, but comfortable bedding and newly renovated.

Miinukset: I did not like that there was a pet fee ($10), and that this fee was not mentioned when I booked the hotel. It was disappointing to discover that the price I was charged was more than I was expecting.

Plussat: Staff was beyond exceptional

Miinukset: The beds were terribly uncomfortable and my room had no coffee or shampoo, conditioner and soap

Plussat: Price and customer service was exceptional.

Miinukset: For the price I paid, nothing really

Plussat: We stayed at the hotel for one night on our way back from Florida to Maryland. The liked the location of the hotel. It is within 10 miles of some very good Restuarants. The room was clean and the bed was comfortable. The facility itself had very old furniture that was not very nice. We had requested adjoining rooms since we were traveling with family and that request was not able to be met.

Miinukset: Room furniture was old and worn out.

Plussat: The hotel was very clean. Very close to I95, easy in and out. The breakfast was very successful. Staff members are very kind.

Plussat: The service at check-in was good, nice and friendly. The lady who was taking care of the breakfast stations was pleasant, helpful and courteous. The free breakfast was okay.

Miinukset: upon checkout, the two Working did not greet me, no eye contact and it took way too long. They didn't ask how the room was. They didnt tell me at check-in $15 pet charge.The room stunk with perfumed spray, even the pillows. Old mattress, stained bed cover

Plussat: The staff was very helpful despite the fact they were not expecting the number of customers that arrived.

Miinukset: The breakfast food was not good and they were struggling to keep up with the demand. Our room keys would not work and we had to go back twice to fix them. The staff response was very appropriate and swift for which we were grateful.

Plussat: The pillows and bed.. hopefully they were washed... I stayed for 4 hours took a nap and LEFT!

Miinukset: The room was very old... holes in the wall, stains on the wall.. holes in the bathroom ceiling... we killed a bug. The worst room I have ever stayed In! EVER! You would think for $73 for the room they would of given me a redone room.. Receptionist gave me the worse room in the motel..... The motel wasn't even booked!

Plussat: A bit run down but clean bed, sheets and pillow. Good for a cheap night stay and location is good.

Miinukset: Lots of deferred maintenance needed badly. Thin walls. Breakfast is ok but below average

Plussat: NOTHING!It seems there were people living in the hotel. We were in room 200 & a few doors down there were 3 little children playing outside. There was a plant in the window. The bathroom tile was filthy & we could not shower.

Miinukset: Everything! Do not recommend this hotel. We were driving & I booked it while driving. Wanted a place inexpensive but when we arrived I realized I made a mistake & should have waited till we got there.

Plussat: Staff was great

Miinukset: No

Miinukset: Bathrooms need higher toilets or safety bars on side of wall to help get up! Also, night lights would be helpful!

Plussat: Location

Miinukset: Maybe more options for free Breakfast

Plussat: Bed Bugs.. my property was stolen.... a staff tried to come in the room without knocking on the door while we were inside .. and there were pants inside the container of muffins ....at breakfast.... horrible I got like 15 bites on my arm next morning

Miinukset: Horrible!!!!!!!!!!!!!!!

Plussat: Breakfast.

Miinukset: Unsupervised young children yelling and running the halls till 3 am. I suspect the government houses people awaiting immigration proceedings. Noise in general.

Plussat: Nothing

Miinukset: It badly needs a rehab and needs to be cleaned. Shame on the Wyndham for putting their name on this dump Of a hotel

Plussat: Not a damn thing..

Miinukset: It was dirty inside and out.. stains on carpet, blood stains on the lamp, trash and a toilet seat outside..

Miinukset: The beds was hard it was uncomfortable to sleep

Plussat: Friendly staff who addressed my concern quickly.

Miinukset: Very strong smell of marijuana in the hallway where I was staying. I alerted the staff and it was perfect the rest of my stay. The door to the “balcony” was loose and the door knob was coming off. It appeared to have been secured some how b

Plussat: The garden tub,was fabulous.I love taking a hot epsom salt bath..I was very pleased to see that very clean tub & the security cameras. I had a very,restful & secure stay.Thank You,to the hotel & staff for my comfortable experience

Plussat: King size bed

Miinukset: When we arrived there was a used washcloth hanging on the shower rod. There were 3 small pillows on a king size bed. Therr are usually 4 to 5. We left the next morning and did not return till later that evening. Our room has not been touched. We had one clean washcloth in our room. We asked the person at the front desk was never brought any more washcloths. The next morning when we were going to check out we even went to the front desk and ask for a washcloth and they said they didn't have any. They said that someone would bring us some. Needless to say we never seen any wash clothes. The pricing was too high for this kind of service. We will not be back to stay when visiting family again. We had stayed here previously for 4 nights and had no concerns but this time wasn't good.

Plussat: The location was convenient for my visit

Miinukset: The lobby & front desk associate was nice but past there it’s all downhill . The elevator is extremely small and had an odor and made scary sounds in operation . The room was large but the furniture is old and scratched up . The curtains on the window don’t work for privacy . It reminds me of a cheap short stay kind of place . Definitely shouldn’t be called Inn & Suites ! Good enough for one night .

Miinukset: The bathroom toilet was leaking and the room smells so bad im not happy with the stay--

Plussat: Proximity to Fort Bragg

Miinukset: Room was disgusting. Mold in bathroom. Shower curtain filthy. Carpet had stains. Cigarette burns in my able. Stains on bench chair. Balcony door seal broken. Outside door filthy. Handprints on headboard. The entire hotel smelled of marijuana.

Plussat: Nothing

Miinukset: Everything

Plussat: I loved the location. I could walk from my room to McDonalds or BoJangles in 3 minutes. Same with Walgreens, Cape Fear Hospital & CVS. I was able to celebrate with my family by visiting the ABC Store which is just across the parking lot & once it all was over, I enjoyed a great nights sleep!

Miinukset: When I first arrived, my room door was broken. I alerted the staff and no one did anything until I went to see them again about my belonging being stolen. I will be calling into the corporate offices to get this matter resolved. Many want a free stay, well, I demand a job as a Customer Complaint Manager. They could use this position. As far as handling customer complaints, the management staff is HORRIBLE! So yes, I’m looking to bring change.

Plussat: The view of the city is nice. The room was pretty clean.

Miinukset: The bed had hair in it.

Plussat: Very comfortable

Miinukset: N/A

Plussat: The thing I liked most about the hotel was breakfast.

Miinukset: No

Plussat: location was great

Miinukset: Couldn't adjust AC unit in the hotel room Too cold or hot at times⏲ Lobby restrooms were out of order

Plussat: Sharon in housekeeping was very friendly.

Miinukset: Nothing

Plussat: Clean, breakfast included, parking included

Miinukset: no

Plussat: Cleanliness, manager reception 2 nights per week. Which served dinner and drinks. House meeting supervisor goes to rooms to ask for feedback.

Plussat: location

Miinukset: when I turned on the faucet in the bathroom sink - black water came out and then went clear after running for awhile. :-(

Plussat: Location

Miinukset: Breakfast, everyone do not eat pork product. Need to have variety!

Plussat: The hotel is kept farely well, serves a nice breakfast, has a friendly staff and is priced reasonably.

Miinukset: The thermostat took a lot of tweaking to make the temperature in the room comfortable. The sink drain was extremely slow. The room missed being cleaned one day.

Plussat: Location, and the friendliness of the staff

Miinukset: N/A

Plussat: The rooms are clean

Miinukset: That the lights went out for 45 minutes.

Miinukset: It offer breakfast and i didnt have.

Plussat: The location of this hotel was the best part of my stay.

Plussat: The staff was nice

Miinukset: There were 2 unopened condoms in the drawers. It was noisy all night long.

Plussat: Customer service. Beds were very comfortable. Rooms are spacious and clean.

Miinukset: No good breakfast provided. No eggs. Just cereal and coffee.

Plussat: Price and location to where I needed to be.

Miinukset: Some questionable guests and my window did not close or lock.

Plussat: Location newly modeled

Miinukset: Thin walls customer service and keep it up to date

Plussat: The hotel is an excellent value. The room was clean decently appointed and comfortable. It could have benefitted from a little updating but factoring the breakfast options and this is a good place to stay for a day or two.

Miinukset: There was no ironing board in my room, but the staff were able to procure one for me.

Plussat: Clean

Miinukset: Beds are hard

Miinukset: Broken side entrance, no pool, no gliding doors so bringing luggage in & an out is a much bigger hassle than it needs to be after a long trip

Plussat: The floors are nice, the bed was comfortable

Miinukset: The bathroom was disgusting, shower full of hair and grim, dirt buildip

Plussat: Charged my card a extra $200

Plussat: Big bathroom

Miinukset: Looked like blood on the wall and picture on the wall was busted this was on rm 302

Plussat: Wonderful

Plussat: Nothing

Miinukset: The bed was hard there were no staff to help you

Plussat: It was close to my destination.

Miinukset: The carpet felt pretty gross from the humidity but the bed was good.

Miinukset: Housekeeping was not very effective at cleaning my carpet. Daily it was obvious it had not been vacuumed.

Plussat: Nice clean room

Miinukset: No

Plussat: We have stayed here before it was Red Lion and glad to see it was still a fabulous stay. Due to Cv 19 missed the great breakfast and pool, I’ll enjoy it next time

Miinukset: Na

Plussat: Location. Now I've found cheaper rates for the same hotel reservation

Plussat: Location

Miinukset: The beds were hard. There were no towels or even a washcloth to shower. There was no hot water.

Plussat: ?

Miinukset: I came in town for a personal reason. The hotels pictures online are not accurate. The clerk was interested in watching a tv series than checking me in. The a/c was working properly. The doorframe for bathroom was covered in old vomit.

Plussat: I didn’t get breakfast at the hotel.

Miinukset: Cleanliness and maintenance

Plussat: The bed was ok

Miinukset: It was not up to standard as the hotel sitting in the cities only mall parking lot. Makes the city look bad. These rooms are not that old but they are running them into the ground quickly because the carpets never get shampoo the utinsels and things around u are useless fir practical uses. U really never will think about extending. The bathrooms clearly need remodeling when shower curtain is rubbing against u if ur on the toilet. The toilets aren’t adult size either it’s just pathetic. And with so few rooms to upkeep this hotel should be immaculant. All the staff is rude. Atleast all the females.

Plussat: check-in

Miinukset: waking up to a parking lot full of police cars and forensics people, and no-one telling me what had happend, left the hotel a day early after already paying for the room because i felt unsafe

Plussat: Clean, quiet, economical

Miinukset: Everything was exceptional.

Plussat: Clean and safe

Miinukset: People staying above us were loud until almost midnight with children running back and forth. People outside that we could hear from our window drinking and talking loudly until 2am. Doors being slammed in the hall.

Miinukset: The hotel was quite full and not even the staff wore masks. The room was quite dirty and we got very little sleep. The adjoining room was noisy at 4 am. No insulation and could hear them laughing!

Plussat: It was expensive, but not much more than other properties in the area. It was clean and the staff were friendly. The Room had lots of room!

Miinukset: N/a

Plussat: Size of room, location, pet friendly

Plussat: Great friendly staff and clean room

Miinukset: Breakfast but that has alot to do with restrictions from covid

Plussat: Spacious room, had everything we needed, coffee station is great, gym and laundry exactly what we needed

Miinukset: The 4th floor should not be smoking: we were on the 2nd floor and woke up to massive amounts of smoke coming into our bathroom and through our air conditioner it was stifling. Workers were great except when we teaquested room service we didn't get any.

Miinukset: dirty and smelly

Plussat: Very convenient to highway when traveling from North to south or south to North

Plussat: A lot of bang for the buck

Plussat: Staff was very helpful and just down right good people work at the hotel.

Miinukset: None.

Miinukset: Dead water bug found on top of ac unit..

Miinukset: We had to change rooms because the room we had, had so many things broken and disgusting. The dishes were not clean, the toilet seat was broke, there was blood around the light fixture on the ceiling where the kitchen is, the thermostat was broken , the arm to the chair was broken and hung down. The alarm clock was broken you couldn't read the numbers on the clock. I was in visiting my son for his birthday he is Army MP Airborne and he was finally able to stay with us and we felt disappointed in the facility.

Plussat: The desk clerk was very friendly.

Miinukset: Room was musty.

Plussat: Clean and all you need great breakfast

Miinukset: Nothing

Plussat: Friendly staff. Clean.

Miinukset: No.

Plussat: The cleaning of the hotel The comfort of beds

Miinukset: The front desk she is annoying! We should leave the room at 12 but she keep calling and calling remind us to leave at 12 ! We get angry and we delay her till 12:30 The hotel empty of customers and no need to rush us to leave fast! Even when we aren’t late!!

Plussat: Friendly staff and location

Miinukset: Zero

Plussat: Staff was professional and helpful. Worked with large groups and still kept the individuals/small groups moving.

Miinukset: Toilet was too low. Felt like I was back in Grade School. Did not expect Handicapped height. But as a short person, when I say toilet too low -- that is an issue.

Plussat: Clean attentive staff

Plussat: Staff were great! Facilities were wonderful. The area and location were nice. The room was simply amazing!

Plussat: Location

Miinukset: Nothing comes to mind.

Plussat: Location

Miinukset: Price

Plussat: Great!!!

Miinukset: Nothing

Plussat: Me and my husband liked that the room was neat and very clean. The bed was very comfortable and the sheets were very clean. The up keep of the room through out the stay was nice as well.

Miinukset: We thought that the breakfast should be included especially when you pay for a suite. Room was close too 200 a night, I think a free breakfast would be a bit more accommodating, plus think it would attract more customers.

Plussat: The hotel was super clean and staff exceptional

Miinukset: No issues at all

Plussat: The staff was great and rooms were very clean.

Plussat: Every one so nice here .. and helped us if we needed anything was 2 time here I will come back again for sure ..

Miinukset: Everything was great no pro at all would not change a thing about this place it was great .

Plussat: Front desk and breakfast staff.

Miinukset: When they were cleaning rooms they would flip the dead bolts so the doors wouldn't close while they cleaned. This made constant loud banging noises from early morning until they were all done cleaning.

Plussat: The staff was amazing! So friendly and accommodating. I highly recommend!

Miinukset: No.

Plussat: Great staff, great room, very clean ,

Plussat: Near restaurants. Large parking lot.

Miinukset: Cost high for area and for room. No food service.

Plussat: We liked everything, very well maintained!

Plussat: Close to I95 Clean rooms Friendly staff

Miinukset: The mattress was very comfortable They could upgrade pillows they were very flat

Plussat: Truly a quality hotel stay. Spacious room and bed, and the staff were courteous and professional. Highly recommended.

Miinukset: ...

Plussat: Everything was amazing! Hotel  employee at the desk was exceptional! All staff was welcoming and accommodating. The room was spectacular!

Miinukset: No

Plussat: Very nice location -- very quite for holiday week

Miinukset: nothing except wet floors during the morning

Plussat: Convenient location

Miinukset: Our room was doubled booked! As my wife and I were getting settled another couple walked in. They had been given the room earlier, went to eat came back and found us! Most unsettling hotel staff could not have cared less.

Plussat: Super friendly. Clean. Well kept. Breakfast was good especially given the COVID situation. Never stayed at a Hampton inn before but will definitely now

Miinukset: Bed was a little firm and pillows a little flimsy.

Plussat: Room Comfort

Miinukset: Breakfast

Plussat: Very accommodating

Plussat: The pool was closed due to COVID. The staff was friendly and the hotel was very clean and comfortable.

Plussat: New and clean

Miinukset: Its outdated. And smells. The staff was not welcoming.

Plussat: It was clean

Miinukset: Nothing

Plussat: Close to I95

Miinukset: Didn’t know about the pet fee until I got there

Miinukset: Good value hotel

Plussat: Good location

Miinukset: Everything was fine

Miinukset: HORRIBLE. Everything about it was disgusting. As I was playing clap clap with my baby on the "clean" bed sheets the day we arrived, my black iphone screen became heavily coated with what was clearly shedded skin cells.

Plussat: Very clean and updated front desk clerk was friendly and helpful breakfast in the morning had various fresh items which were all good

Plussat: There was an outdoor pool for that the kids really enjoyed!

Miinukset: The room was a basic room, however after the kids had a snack and some crumbs were left on the table, roaches came out to eat. I asked a house keeper to have someone come back to vacuum the room, when we returned it had not been done.

Miinukset: Breakfast should be later than I AM for us retirees !!!!

Plussat: room was clean, location great to continue trip

Plussat: Clean friendly staff with a perfect location

Miinukset: Nothing

Plussat: Clean, great bed, shower, TV selection, in room amenities were all available and working.

Miinukset: Nothing to complain about

Plussat: Pillows shampoo.cleanliness

Miinukset: No vending machines or microwaves

Plussat: Awesome staff , very clean

Plussat: It serves the purpose of an overnight stay. Clean facility. I would stay again.

Plussat: I was disappointed that the room did not have a microwave. All the other courtyards I stayed at had microwaves but this one! Otherwise everything was good!

Plussat: The room was nice and clean. Welcoming. Beautiful room. Bed was comfortable. My favorite place to stay at from now on. Staff was amazing

Miinukset: N/a

Plussat: Location is conveniently located near the mall. You have pretty much anything you would need in walking distance

Miinukset: Hotel is a little dated. Rooms could use remodel

Plussat: The staff was extremely friendly. They had a nice outdoor sitting area where you could relax as well as an outdoor pool.

Miinukset: It was extremely creaky. I could hear every step the people above me took, so I couldn't fall asleep until they went to bed around 1:00 in the morning, which was difficult when I had to be up each day around 6:00 am.

Plussat: Towels were fresh

Miinukset: Misleading advertising compared to the room photos. I expected more for the price payed. 1 star accommodations at 4 Star prices.

Plussat: Friendly staff. Spacious, clean room. Comfortable bed.

Miinukset: it would have been nice to either have a breakfast buffet or full service restaurant. The bistro was overpriced.

Plussat: Clean and friendly

Miinukset: No breakfast, pool or bar. I picked a Marriott because it is the best. To find these closed was disappointing. I understand due to Covis BUT price should reflect less than full service.

Plussat: The hotel is near places to eat and shop. Not close to I-95 though.

Miinukset: Our room was across the hall from an elevator and the ice machine. There were people coming and going the entire night, I didn't sleep well at all. The elevator doors beep loudly for about 4 seconds each time they open and shut.

Plussat: Next to shopping and good restaurants

Miinukset: No

Plussat: It was quiet and had a good price

Miinukset: My room had dead roaches on the floor in the bathroom and in the main area

Miinukset: Horrible . They have rodents & bed bugs . I woke up to my daughter complaining of itching . Please stay somewhere else . I now have to throw out all of my stuff

Miinukset: There was dog food crumbs on the floor left over from the previous visitor.

Plussat: Staff was very nice.

Miinukset: The bathroom didn't flush and the shower was broken. They kept trying to fix it but it was obvious they didn't know how.

Plussat: Friendly staff and cleanliness

Miinukset: Location

Plussat: We found a cockroach in bathroom

Miinukset: We found cockroach in bathroom

Plussat: Nothing at all. I didn't even stay the night there after going into the room

Miinukset: The staff was rude and they gave me a key to a room that was already occupied and the room they switched me too was disgusting and smelled very bad.

Plussat: Trash in parking lot and the site just needs updating. Staff was great! Bed was comfortable.

Miinukset: Could have been a little cleaner and some fresh paint.

Plussat: Location off I-95

Miinukset: Front desk staffer did not advise me of pet charges.

Plussat: Manager

Miinukset: Breakfast wasn't great

Plussat: Staff was curtious and breakfast is always good.

Miinukset: They were renovating but basically stayed away from us.

Plussat: Great service but no breakfast

Plussat: Quick checkout

Miinukset: The loud music playing off a balcony when I arrived at 8:30pm. The group of people hanging out in the parking lot. The front desk agent not wearing a mask. The complete demolition of the lobby. Elevator was filthy. (Pictures available) Lots More

Plussat: Nothing. The room was filthy. The bed had a sink down the entire middle. There was a sticky red spot on the floor. The ac unit was dirty. Police surrounded the hotel because a hotel worker in the hotel was recording a woman in her room and she found the camera.

Miinukset: Complained to the staff and nothing was done what so ever. No one would change our room or clean it. The staff didn't care about any of the complaints and not once tried to resolve the problem.

Plussat: Absolutely nothing , the worse place I’ve ever stayed

Miinukset: Mold on shower curtain, bath towels dirt stained , bed sheets disgusting with stains that look like human feces , the bathroom light didn’t work , a sock behind the bathroom door , the floor was outrageously sticky , the carpet Had food on it

Plussat: Absolutely nothing!

Miinukset: Everything there is about it. Management should really step up and do a make over or shut down the place.

Miinukset: Swipe my card twice and I needed up paying for the room twice on my card and in cash. They act like they don't want to refund my money back

Plussat: Big booty night staff. She had a nice rear end.

Miinukset: Drug haven. Needs to be shut down. Fights breakout at any moment between the prostitutes.

Plussat: There was no breakfast

Miinukset: The bed had chewed up candy stuck to the sheets

Plussat: The TV and the AC worked.

Miinukset: I was switched from a Queen to a Double Bed because the AC didn't work in the original room I was scheduled for according to the clerk even though the system said there were 5 Queen bedrooms available. I pulled the sheets back on one bed and it was stained and filthy. Thankfully, the second bed was there and the sheets were clean but just to be safe I removed them and laid on my linens. The coffee maker was missing but they had coffee packs on the counter. While the site said breakfast would be available, it was not. They claim that breakfast couldn't be served due to COVID 19. I just got up at 7 am and left. They could have provided exactly what was listed on the door as an altered menu for the breakfast. They listed coffee, juice, and pastries. But instead, they offered nothing in the name of COVID 19.

Plussat: Full reimbursement for our stay, and possibly a complimentary stay at a property of our choosing in the future.

Miinukset: Going to Fayetteville NC to bury our family member who recently had passed away the previous week, When we arrived to our rooms, one of the beds was basically on the floor. The metal bed frame that holds the mattress and box spring was pulled more than half way from the wall leaving bare metal exposed and in plane sight. The ceiling tile in the closet were pushed to the side in the closet space of the room leaving a open hole in the top of the closet. The irons in both rooms were old and leaked water on our clothing as we attempted to press our clothing. My 2 nephews and myself were stuck in the elevator for over twenty minutes. Pushing the emergency call button and informing the frost desk of our situation only to be told we needed to wait on the hotel manager (Roy Simon) to arrive to assists us. After finally being releases from the elevator he didn't even have the decency to apologize to us for our ordeal and offered no compensation of any type. There was no Continental breakfast of any kind available to us during our stay. There was all types of drug activity going on all throughout the day and night. One of my nephews had people knocking on his room door asking to by drugs. This same room also was leaking water from the room above on the above floor. Asking to change rooms only to be told no vacant rooms were available at the time. Clean towels and toilet tissue were not ready for us until almost 8pm the next day. Having worked for choice hotel before and in other major hotels as a front desk agent im well aware the service we received from thus property is not up to standard with the Choice Hotel level of service. I wil be contacting the owner of the property to report my dissatisfaction of the service we received and the level of service that was given to us by this property.

Plussat: Nothing

Miinukset: Everything

Plussat: nothing my heat didnt work

Plussat: I didn’t like anything best about this hotel I traveled from 4 hours away I left home at 5 am got there at 9 I had to wait until 3 to get the room the front desk person  WasS sooo rude . I waited in the lobby from 9am-3pm .

Miinukset: I didn’t know anyone so , I couldn’t go to anyone’s house and wait . I was tired and sleepy she had no sympathy ...

Plussat: Everything it was very convenient and clean. The staff was

Plussat: The staff was very nice

Miinukset: My room did not have a microwave or mini fridge as did the other rooms. The tub plug was also broken so I could not bathe my toddler.

Plussat: Staff was very friendly

Miinukset: Hotel room was not clean. Carpet was dirty. There were almonds on the floor that the vacuum must have pushed up against the wall and the maid did not see them. Considering extra cleaning is supposed to be happening due to Covid-19, it was lacking

Plussat: Forthe rate,star rating it was pleasing.This stay the front desk personnel was outstanding.I was pleased with their knowledge,professionalism & courtesy.Shawn was very helpful.She extended our stay for us last minute as we requested with the previous rate

Miinukset: Outside the rooms the walkways had sticky spots that could have been sprayed off.

Plussat: I had a non smoking room and it smelled like someone had been smoking in it previously which made it hard for me to breathe having asthma. The beds were very uncomfortable you could feel the springs

Miinukset: The beds were very uncomfortable, the door looked like it had been broken into at some point and was very hard to close because of it. The carpet was stained. I did not feel safe at all in this hotel

Plussat: There wasn’t anything I particularly cared for.

Miinukset: Did not get the room I requested. Room was not cleaned to even minimal standards. I left a day early because the AC wasn’t working appropriately.

Plussat: Close to 95

Miinukset: Roaches in the bathroom dirty air vents havent been wiped in months

Plussat: Convenience of room location and parking location. Location convenience off of highway.

Miinukset: Stained carpet..loudness of a/c unit

Plussat: The staff was friendly and tried to be as helpful as they could.

Miinukset: The room smelled like cigarettes and everything felt damp -- the sheets and the carpet. I'm sure the sheets were clean but it just felt damp.

Miinukset: This hotel was unclean to the point of being unsanitary. There was hair from a previous guest on the clean towels, an Rooms were dirty, and not well maintained. Most of the listed amenities were not available. Shady people lurking outside on the grounds.

Plussat: Front desk lady was nice & joyful. Answered all questions.

Miinukset: Could be cleaner. Saw a roach coming out an AC vent on the outside of a room. AC wasnt working to its full potential. No fridge in room. Due to covid no breakfast which is understandable but prices can be dropped a little since breakfast is included in the price and with no fridges in room, makes it an inconvenience.

Plussat: The bed

Miinukset: 1st room not clean nasty 2nd room tatted furniture No mini  fridge/microwave No mgr on duty Loiters outside made me   nervous Surprised  mgr didnt call