Hotel Aspen Innsuites Flagstaff/Grand Canyon

Nothing

This was the worst hotel experience I've ever had. It would impossible to enumerate all the problems. I will NEVER stay at this run down, dirty, dangerous joint again. I'd like to know the owners so I can avoid anything with which they are associated. They should be EMBARRASSED.

Just alright

The bathroom and room had been updated. The location is about .5 mile from downtown bars so easy walking distance. Check in was extremely quick. Breakfast area was a large space.

We stay frequently in Flagstaff and wanted to try a different hotel. I went into it with some concern with proximity to the RR tracks but thought we could drown it out with the AC unit. That plan partially worked as the AC would cycle off for about 60 secs about every 10 mins. Breakfast was just medicore, several outlets didn't work. In the end we likely won't go back.

Price was acceptable Location convenient on Route 66

No house phone in room Walls too thin - could clearly hear noises from neighboring room Cleaning staff made up once during 4 day stay. For some reason, a do not disturb sign (not ours) was placed on our room door. Mentioned these issues to front office staff

Inconsistent accommodations

Location was great and so was breakfast.

Appears that some rooms have been updated to a degree. Ours wasn't one of them. Train noise bothered our kids. And if you want comfortable pillows that aren't lumpy, bring your own.

I do not have something excited to say about this hotel, other than the price was fair for room. we did not spend time in the hotel. we were out of the hotel every day, and came only to sleep, and it was very late.

there is poor maintainace in the hotel. the bathroom leaks, and the door frame has a crack that allows the wind/cold to penetrate. again, i really do not care much. the service was fine, and we had a wonderful time.

Rooms were clean, huge and beds were amazing!!! The room had all sorts of useful things (bathroom amenities etc). The staff were helpful and friendly.

Breakfast was basic and not of the best quality, but for complimentary it could be worse, so it was ok.There was no food except breakfast, not even vending machines, so you had to walk to nearby super markets for food and beverages.

- vicinity of downtown Flagstaff - breakfast at Pete's restaurant was OK but plastic dishes did not withstand the hot waffles !

- outdated furniture (e.g. old jacuzzi bath inside bedroom) and decoration - dusty corners (plastic plants) - needs thorough cleanup and refurbishing - our room did not qualify as a "presidential suite"

I was impressed with the staff member at the desk for check in & check out. She remembered us with a smile and asked about our trip to the Grand Canyon the previous day.