Beverly Hills hotellia

Plussat: What can I say, this is THE hotel of Beverly Hills.. Nothing else compares!! We travel ALLOT, NYC, etc, and NOTHING compares to the Beverly Hills Hotel.. When you stay here, you feel special.. Every stay we have seen numerous movie stars.. Just common place here.. The staff makes you feel special even if you are not... Just the best overall experience of ANY hotel by a long shot.. We are here almost every month.. It is an unbelievable experience!! I can't say enough about the staff... Ruth in the fountain Coffee Room is the best!! We just love her!! The valet staff, unreal as well.. asked my wife by name if she wanted her car.. I have no idea how he knew her name.. We never had him previously... Just amazing!! Makes a common person feel like a star!! Yes It's pretty expensive, but the experience is way worth it.. I just Can't say enough about This iconic LA hotel. It's a experience like no other... In my opinion, and my wifes, the best hotel we have stayed at WORLDWIDE!! And its practically in our backyard!! Just the best hotel we have personally stayed at in ANY country... LOVE IT!!

Plussat: Responsive Staffs

Plussat: Fabulous

Miinukset: There was nothing to dislike

Plussat: This place was fabulous, the staff made our stay even better than expected. Everyone was so helpful, nice, and accommodating. The room was very spacious, location is great. I would definitely stay here again

Plussat: EVERYTHING!! Staff, room, everything is beyond perfect!! You feel so special staying here!! And, you will see multiple celebs whenever you are here... I can't count the number of people we have seen... Just a magical place!! Worth every penny and more!!

Miinukset: NOTHING!!

Plussat: Gorgeous Hotel! Quick Check in! Excellent Service.

Plussat: There is nothing like staying at the Beverly Hills Hotel!! Its ICONIC!! The service is like no other... Want to see movie stars?? We go often and have always seen multiple A listers!! It's like whole different world!! We just can't get enough!!

Plussat: Wonderful staff and atmosphere

Miinukset: Rooms have some wear, but still very nice

Plussat: Polo Lounge food and staff wonderful as were concierge staff

Miinukset: Nothing it was fantastic throughout, maybe more information about pool facilities would have been welcome

Plussat: Everything about this hotel is perfect. Simply amazing

Miinukset: Nothing.

Plussat: It is a great hotel to stay-in, the location is great for shopping.

Miinukset: Nothing

Plussat: Responsive Staffs

Plussat: Responsive Staffs

Plussat: Responsive Staffs

Plussat: Everything!

Miinukset: The digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room dining items.

Plussat: Everything! Excellent concierge service by TEXT!

Miinukset: Limited options for food onsite, pool or brunch side menus are very typical and ordinary.

Plussat: The service staff was great, enjoyed the hotel staff cars (Mercedes and Rolls Royce) taking us to shopping locations/lunch... and picking us up. The hotels artwork, decor and architecture is one of the best in the World, and we have travelled most of Europe and stayed in their 5 start hotels. The Beverly Wishire gets 5 Stars+ in my book, my 2nd time their and I will return again soon. Dr Phil M

Plussat: The beverly wilshire is just an excellent hotel with warm and cozy enviroment, luxurious and really fancy. Guest is very good served

Miinukset: The shower is so weak and has no presure, that you hardly can take a shower.

Plussat: I loved the property decor, the service, the spacious room, the two bathrooms and the comfortable bed!

Miinukset: The pillows. I cannot sleep on feather pillows. I thought I requested foam pillows and didn’t realize they were feather until I was dressed for bed.

Plussat: Approachable staffs

Plussat: This is a landmark and it lived up to my expectations after watching Pretty Woman for most of my life. Honestly, this is the reason we booked into the Beverly Wiltshire. It's a real icon and has amazing details like an old mail shoot and bronzed elevator doors. It's centrally located and seeing Rodeo drive in person was cool. We were given a free upgrade to a larger room and our bathroom was really nice with separate shower and bath and 2 sinks. The valet parking was really easy to use. Amazing coffee shops and sushi nearby! Check out the Farm!

Miinukset: Since the rooms are separated into twin buildings, 50% of the rooms face eachother.

Plussat: Good but was a bit expensive.

Plussat: Every thing are perfect, specially the room and staff. Personally I recommended to honeymoon or families

Plussat: Superb hotel. Nothing to fault at all. One of the nicest hotels I’ve ever stayed in! Indulge yourself!

Plussat: The service was great! The rooms were great too!

Plussat: Great staff, location, rooms, bath products, bathroom, all of it. Fab. Love it.

Plussat: Everyone was wonderful. The rooms were clean and everything was well organized.

Plussat: The rooms were well equipped with modern facilities.

Miinukset: The bar and the restaurant in the hotel close at 11pm!! So for even a drink one has to take the guests upto your room post 11pm.

Plussat: The staff was very caring and very helpful. Most efficient.

Miinukset: Lighting in rooms was poor and the room dark.

Plussat: I like this Ermitage Beverly Hills Hotel very much . I always stay there when I came to LA

Miinukset: Non

Plussat: great room

Miinukset: for what you pay you can get more

Plussat: Great location Friendly staff Nice and clean hotel Close to everything

Plussat: The location

Miinukset: Staff, No breakfast buffet, too expensive the parking. It took them long time to get my suit cases to my room then to my car on the check out. There is no communication between the staff. It took them long time to bring my car too with the high charge....

Plussat: Service & quality & location

Miinukset: When I checked in ! I had to bring my luggage from the limousine to the hotel lobby.

Plussat: Bed comfortable, large suite, large bathroom.

Miinukset: Pool was not very inviting, seemed cramped but I guess since it was a rooftop pool they were constrained

Plussat: Location was excellent for shopping and eating out. Rooftop bar was an excellent escape option form the busy street of LA and totally relaxing with pool side service. We had a Great Stay!!!

Miinukset: Nothing comes to mind. Faultless for us!!!

Plussat: Enjoyed everything

Miinukset: No

Plussat: Very nice room. Great facilities.

Miinukset: Terribly overpriced. Nothing is included in the base price. The fact that the room was well over $400 a night one would imagine that the wifi and breakfast ought to be included. The bar and restaurant are also too expensive for what they offer in terms of quality and choice.

Plussat: Very friendly stuff, comfortable accomodation and exclusive cuisine !

Plussat: The staff (service) was incredibly friendly and attentive and the pool was very nice.

Miinukset: The SLS should have its 5 star taken away. I was disappointed to the point of being upset about what we paid. Rooms were dated, the furniture was chipped and worn. Gross crooked mini blinds covered the windows. Exposed extension cords were visible.

Plussat: Everthing

Miinukset: Lack of power outlets near bed. But had a wonderful time

Plussat: Approachable staffs

Plussat: Service staff in main hotel is amazing

Miinukset: Pool staff could have been a little quicker, the lobby staff way better

Plussat: Approachable Staffs

Plussat: This is NOt a five star hotel. The staff themselves said it was not a 5 star hotel.

Miinukset: The service.

Plussat: Staff is just outstanding. Incredibly nice, helpful and well trained. The hotel is luxurious and the rooms are very spacious and clean.

Miinukset: The SLS is an extremely hip and funky hotel. The common areas and rooms are ultra-modern and cool, which some may like, but we are, I guess, just not hip enough to appreciate it. Part of that hip ambiance is a distinct lack of lighting. The lobby area and rooms always seem dark. We were constantly looking for another light to turn on in the room. The rooms and especially the bathrooms/shower have mirrors everywhere. This is horrifying, especially when taking a shower. I guess that appeals to the ultra fit hipster who is there with hs supermodel girlfriend. That would not be us. The guests - A lot of self-important hipsters and hollywood types.

Plussat: Cool history and a great pool

Miinukset: No hot tub

Plussat: floors and rooms are a little tired but still a good hotel in a good location.

Plussat: Very friendly staff and nice clean hotel that is easy to navigate

Miinukset: A little noisy. Heard delivery truck or trash company truck this morning from our room at 5am.

Plussat: The room was very good and very clean

Miinukset: Perfect

Plussat: The staff is so nice, polite and prompt!

Miinukset: Having to pay for WiFi is a bummer.

Plussat: With the exception of the Tiwer Rooms, thebathrooms are a problem. The shower/bath combination does not even have a towel bar to hold onto when exiting the tub. The toilet paper holder is more than an arm’s length from the toilet! Otherwise it’s a wonderful hotel & the Tower rooms are perfect!

Plussat: Proxility to Rodeo Dr Concierge desk

Miinukset: Distance to main lobby Intrusion by maid Pool noise Trouble with lamps

Plussat: Super nice & clean!

Miinukset: Security weren’t very nice. All other staff were very nice.

Plussat: Was quiet relaxing wonderful staff always accommodating wonderful food recommend this place

Plussat: Rooms was awesome

Miinukset: Nothing everything was perfect

Plussat: Great location, spacious room... hotel is old but has all the amenities for a very comfortable stay

Miinukset: Staff are faceless and distant

Miinukset: The furniture in the room was a bit beat up and out-dated.

Plussat: Location

Miinukset: No smoking area.

Plussat: Location is perfect, you can walk almost everywhere and only a half hour drive to Hollywood. Staff were wonderful and breakfast was superb!

Miinukset: Mattress was sinking in the middle paired with very large hard pillows, woke up with a few neck aches.

Plussat: Good location; great proximity to downtown restaurants and shops. Bed was comfortable, front desk staff was friendly.

Miinukset: Bathroom was dingy and difficult to use. Floor, shower and sink basin are concrete and not desirable in any way. Bathroom sink ackward and not conducive to even washing hands. Floor looked dirty. I expected much more from a traditional BH Hotel. Spent a brief moment in the bar. Bar staff was inattentive and aloof. Thermostat in the room was broken and the room was cold all night. I'm the morning, no valet until 7:00 a.m. I had to fetch my own car from the parking garage across the street. I am not likely to return...

Plussat: Location

Miinukset: Cramped room No drinking glasses in room No where to open luggage except on bed

Plussat: Not at all

Miinukset: Too old

Plussat: Excellent breakfast!!! Beautiful design, great stuff and perfect location

Miinukset: Small room The parking price with the valet

Plussat: Excellent location, welcoming staff, fabulous breakfast, loved the happy hour! Intriguing photograph gallery and enchanting outdoor veranda! Very comfortable queen bed.

Miinukset: Not an issue for us but be prepared for smaller bedroom-bathroom situation although with all comforts. Air conditioning was a little cold for us.

Plussat: The breakfast is AMAZING!!! Happy hour is wonderful as well!

Plussat: Design and concept of the hotel was very nice. The room was a little small but comfortable. Breakfast was excellent. Location was perfect, near to the Rodeo drive and surrounded from good restaurants.

Miinukset: At arrival our room was too cold. It couldn't warm up by shutting down the AC. But they helped us heating it with an heater. Then it was warm.

Plussat: The location was brilliant in regards to visiting Rodeo Drive. We did not take advantage of food served within the hotel and therefore cannot comment. The view we marked down, but again this is not the hotels fault as our room was like a chalet and had a few opposite. The sleep was amazing, the bathroom products brilliant. Staff was friendly and even got texts messages to make sure everything was good!

Miinukset: There was nothing we found wrong with the hotel but we did only stay for one night.

Plussat: Location, In Room Nespresso, Welcome beverage, Decor

Miinukset: Towels were not soft, Ceiling light needs dusting, Bathroom ceiling needs repair

Plussat: The location was great, it's close to everything you need such as resturants, coffee shops, shopping and pharmacy. 5 minutes drive to the famous Rodeo Drive for the high-end brands. They have the most friendly staff.

Miinukset: Nothing to say here.

Plussat: The staff was very accommodating

Miinukset: Room size, lack of shower doors

Plussat: The rooms were stylish, very clean and large enough. Excellent location. Bikes available for use.

Miinukset: Substantial parking and resort fee

Plussat: Reception had a nice fragrance

Miinukset: Requested a cot bed prior to arrival, they didn’t have one. Our room was looking out onto the pool lovely view but then there was a loud noise all night keeping us awake sounded like a generator buzzing! Moved rooms and the room they moved us to was worse! Light switches and taps were broken, carpets were stained and disgusting. View of a flat roof concrete building. Bathroom so much smaller! You would think of a guest isn’t happy you either upgrade them or move them to a room that’s at least as good as the one they’re in! Restaurant dinner menu was very bizarre nothing child friendly. This hotel does not live up to its price tag! Very very disappointed!

Plussat: The pillows (which is a big big deal to me) & robes are AHMAZING!!!! So soft & fluffy! Super clean, the staff were all exceptionally sweet & helpful & kind!!! Will definitely be back!

Miinukset: No complaints about anything!

Plussat: It was in a great location- easy to walk to restaurants and shops but on a quiet mostly residential street. The staff was very friendly and helpful. The bed was comfortable and I loved the toiletries. I have a bar of the soap here at home- love the smell.

Plussat: Proximity to Rodeo Drive.

Miinukset: Ripoff alert: They offer an “Urban Bundle” for $22 per day plus tax which includes water, coffee and internet. At check in I declined. At checkout they charged me for it. I was told it was mandatory. They said they would refund the money if I

Plussat: The location is great if you want to be in Beverly Hills, you could even walk to all the stores and restaurants if you really wanted to. This hotel is much cheaper than other places to stay at in Beverly Hills.

Miinukset: The rooms are small, you can hear your room neighbours (TV, music, conversations), the air condition is super loud (the actual unit is in the room next to your bed) and it is not the cleanest hotel. The rooms need more light, even during daytime with all the lights on it was still super dark, especially in the bathroom - hard to get ready and to even do your make up. The bathroom is very small, the toilet is between the shower and the sink. The bathrobes look old and the minibar fridge is on the floor in the closet, not very attractive. The valet parking doesn’t really work, mainly you just park and get the car yourself in a small open garage, for $42 dollars a night. You have to bring the luggage up to your room on your own and back down again, nobody helps you. The staff could definitely be more helpful.

Plussat: The location is great for Rodeo Drive. Beverly Hills etc. The staff was very nice and helpful. the design is great. Very clean. the food is good, although a bit expensive. Its great for a business trip but I wouldn't book it for a romantic vacation.

Miinukset: the hotel is overall good, some "finishing touches" would make it better. The picture on the wall was hanged crooked. the shower only had overhead and no shower hand. you can see all the wires of the TV dangling, all the piping under the sink. the dongle of the TV was duct-taped to the desk. the closet doors were hard to move... it good but it's not great.

Plussat: The LUXE Hotel is simply amazing. The staff is genuine and friendly. They are so attentive and cheerful. We were pampered the ENTIRE time we were in the hotel. The LUXE CLUB is incredible, it includes breakfast, lunch and happy hour. WE ABSOLUTELY LOVED

Miinukset: We went and ate at, the restaurant Il Fornaio Cucina Italiana that provides room service for LUXE, it has horrible service, outrageous prices and was disgusting

Plussat: Perfect location, great staff. Rooms are basic and not impressive.

Miinukset: If they would put a little effort into the decor and rooms this would be amazing

Miinukset: $35 resort fee is just plain stupid. This is not a resort hotel. Stayed 3 nights cost $1500. Parking, fee etc brings the number to $500 range and that opens up other hotels that are much more luxurious. My room was clean but looked at the inner court, and the decoration looked like a Marriott. I can imagine people stay here simply because if the name Rodeo Drive. Mediocre.

Plussat: Loved the location and friendly staff, and the free drinks and nibbles each night!!

Plussat: Location Staff friendly

Miinukset: The room was very bad smell, I asked the receptionist They only spray, but still so bad

Plussat: Location was phenomenal, staff was great, and the overall experience was perfect.

Miinukset: The room itself could have definitely been a little better for the price. Upgrades, new furniture, and better vibe in the room would have been nice. But the location and service made up for it!

Plussat: Location is sensational right on Rodeo Drive. Lowrise Hotel as we do not like high floor rooms.

Miinukset: The property is starting to get a bit dated and could do with a refresh to just lift its appearance. It presents well but not a Wow.

Plussat: Friendliness and professionalism of everyone we encountered, starting with the bell boy all the way to the manager Mariya!

Miinukset: The room itself can use some upgrade. The food selection should be better, as well as lset up for this area, given the high cost of the club fees.

Plussat: The staff

Miinukset: The room was extremely small. You could hear the housekeeper speak in the room above through the vents. It was a handicap room which i never asked for.

Plussat: Location and cleanliness.

Plussat: Nice upgrade, friendly staff.

Miinukset: Floors to rooms a bit dated...

Plussat: Very friendly staff

Miinukset: Rooms very small

Plussat: Beautiful decor and extremely friendly staff.

Plussat: Clean, tidy, comfortable size, the general area.

Miinukset: You can’t pay the bill with a currency card because it doesn’t have your name on it. This was inconvenient at the time we found out. The resort fee was value for money but we didn’t want the service.

Plussat: Nice to get a welcome drink per day

Miinukset: No breakfast, and the overpriced bagle is served with plastic cutlery. Not sustainable in any way. Hotel Valet parking was ridiculously expensive and there is no way to park in the streets

Miinukset: It the place was not well lite up (lighting ) hallways and rom . the room was small The tV didn’t work The elevator was very slow No parking for your car Very costly for what you get It didn’t show as well it was displayed on the web site

Plussat: The STAFF! Exceptional in all aspects. Also, the cleanliness was superb. The location was excellent.

Miinukset: No

Plussat: Location was great. Walkable to central points of activity. .

Miinukset: I could hear the guest upstairs anytime I was in the room. They didn’t leave much, if at all, so I heard them walking around the room through the night.

Plussat: Great location and very attentive staff.

Miinukset: Room was very small. Very. :(

Plussat: The hotel was conveniently located.

Miinukset: I am not sure how this hotel slid into the 4.5 star category, absolutely terrible experience. Broken AC, broken elevator, tiny room, only separation between bedroom & bathroom was a frosted glass wall, housekeeping came in room at 8am

Plussat: Location

Miinukset: The elevator wasn't working

Plussat: If I could rate the staff higher I would. Everyone here from the valet/doormen, front desk to bartender were a pleasure and beyond accommodating. The location was perect too!!

Plussat: The housekeeping staff tried to help me with the screeching air units and to get me moved to a room without that noise. No luck, but good effort. Good location for Beverly Hills activity.

Miinukset: The rooms- and I saw three of them for my one night stay- are tiny. The screech of the air units is unbearable. Too noisy to open the windows, though. The lighting is bad. It had more the feel of a Motel 6 than a "boutique hotel". A sleepless night.

Miinukset: I'm not sure how this hotel has 4 stars- the room reminded me of a motel. There was a horrible draft from the window, the towels were dirty and as soon as we check in, the receptionist quickly asked what time we were going to check out.

Plussat: Location in near to rodeo drive and 15 to 20 minutes from City attractions. Comfy beds

Miinukset: Tiny Room space barely adequate for 3 and was mentioned enough for 4 adult persons. Expensive overnight parking for 45 USD/night.

Miinukset: The fact that they had all of the bookings mixed up ! They had wrong names reserved and tried to charge us for 2 additional rooms that were NOT booked by me !

Plussat: The location.

Miinukset: Customer service was absolutely horrendous. Upon arrival (an hour after check in time) we were told our room wasn’t ready. One of my travel companions (wheelchair user) was feeling faint and lightheaded after a long 12 hour journey - she almost fainted in the lobby. The staff didn’t offer us a seat or explain when our room would be ready, they completely ignored the issue. Their poor customer service continued throughout or stay and I was frankly appalled at the treatment given we had paid so much money. I was extending my trip but opted to go to another hotel altogether because I couldn’t bare to stay longer in this one. I’m sure I’d have felt more cared for in a self catered apartment!

Plussat: I liked the location of the Sixty because it was very close to my daughters apartment.

Miinukset: When we arrived late at night they told me my reservation had been cancelled even though I had called ahead and they told me everything was fine with the reservation. They luckily were able to accommodate us but was told the manager was doing us a favor and didn't want to send two girls out into the streets at that hour! Bathroom didn't look too clean and the drain wouldn't work. The staff was responsive in fixing it though.

Plussat: 0!!!! Disaster!!!!!!!!!!

Miinukset: 1. The front desk man “ Ron”, first took a room for us, which is bad and not even the one we booked via booking! 2. Didn’t tell us the breakfast credit is 50, even we checked before order. And they don’t feel sorry for that. The manager of restaurant is called Nabil, very bad service. 3. Please don’t choose this hotel, the fee does not worthy of the service. Why the score is 2.5, it should be -10.

Miinukset: The sofa bed wasn’t very comfortable. The air con in the room was broken and it was freezing. Ordered a burger from the restaurant. Asked for the meat to be cooked medium. When I received it it was still mooing - definitely not medium!

Plussat: Stylish and chic. Beautiful rooms. We stayed in the Sixty Suite and it was gorgeous. Bathroom was very cool but a little shabby in places.

Plussat: Anything I liked is void now.

Miinukset: Scam hotel! They charged $---. Instead of one night plus mini bar. They won't connect me to the manager. They keep putting me on hold. They have now disconnected their phones! I will have to have my bank handle it.

Plussat: Roof top bar/pool are awesome. Good resturant

Miinukset: Slow elevaror. Rooom smaller than expected.

Plussat: Great hotel and location.

Plussat: Sijainti, kattoterassi

Miinukset: Informaatio esim. altaankäyttömahdollisuuksista olisi voinut olla parempaa.

Plussat: It is a kind of a boutique hotel.

Miinukset: I think it is overated.

Plussat: Nothing

Miinukset: I was "upgraded" to the penthouse suite, which turned out to be a pull out couch. This was an awful hotel and was a complete joke for $600 a night.

Plussat: Room was clean and had nice soaps

Miinukset: Had a neighbor with a dog and our rooms were adjoining rooms. Walls were thin and could hear everything from the nose blowing of the neighbors to the barking dog and the outside chatting from the restaurant by the pool. Some of the window blinds were broken. Luckily it was pretty peaceful past 11pm so was able to sleep but the morning got pretty loud from neighbors checking out.

Plussat: Good location

Miinukset: Very noisy outside

Plussat: It was nice clean and the staff were very friendly, I enjoyed my time there

Miinukset: None

Plussat: The breakfast was good. Staff were helpful. We had ants in our wardrobe. We were compensated for this although it took two days for all of them to go and we only stayed four nights. There was no lounge to sit in only a restaurant which I hadn't realised when booking. We had a late check out so no where to wait except the pool area.

Miinukset: No Ants! a lounge area.

Plussat: I liked almost everything

Miinukset: What I didn’t like - during check in they took a deposit from my card. And when I asked lady next day what is was about that deposit, for which facilities she said : I don’t know. Like WHAT ? What kind of answer is that?

Plussat: Really enjoyed the poolside area, had dinner and drinks in one of the cabanas

Miinukset: Food was a little pricey, but overall, really enjoyed the dinner and drinks

Plussat: Love the ambience of the hotel, the overall feel and vibe. Very cool deco style. Made me feel like I was very much in LA.. especially hanging around the pool. Loved the bed, super comfortable, also pillows were great. Gym was good also. There was a speaker in the room to connect your phone , also which I thought was great.

Miinukset: No complimentary bottles of water for rooms. Also, inconsistent with water at the pool, sometimes there was a water cooler provided and other times not. On really hot days in LA I think it’s important to have drinking water accessible near the pool. The front desk Staff were also inconsistent. Some days you would have really amazing service from some and the next day you could encounter someone who couldn’t care less.

Plussat: I like the retro vibe

Miinukset: The rooms are tired and need to be spruced up. Service was so/so

Plussat: Great location and clean overall unit.

Miinukset: Parking and resort fees seemed excessive. The elevator also stopped working towards the end of our trip.

Plussat: Location! Great location

Miinukset: The room has a moldy odor. Very odd putting and didn’t make for a good first impression. We had to go buy air freshener

Plussat: Great location and reasonable price for location. Enjoyed the vintage-style decor. Cozy room with very nice bathroom. Nice towels.

Miinukset: Pillows were limp. Floors are squeaky: someone checked into room above about 3 am, then walked around until dawn, keeping me awake the entire time. I disliked being charged an "urban bundle" fee for 2 bottles of water.

Miinukset: Over rated hotel room.. It's really overpriced..old hotel outdated furniture the hotel doesn't carry enough blankets as we asked for one and they said they were out..tv signal is bad it's overrated

Plussat: location.

Miinukset: I take into consideration this hotel is older. The unit smelled like a wet dog. There was hair in the bathtub. I was booked last minute in a room overlooking the building next door. Asked if I wanted to UPGRADE (PAY) to another room because of smell.

Plussat: I liked only the location . To close to rodeo drive . Nice and quiet .

Miinukset: So there it is ! When I booked it shows me one price including taxes . When I came there they given me on other prices more then I expect . They charging for every think and u don’t have a choice . They put high price. No matter what but u should pay for pool and WiFi even if u don’t need it . U pay for the parking 30$/ day if u have car . The room very very small for 2 person . All rooms the same size and design . Everywhere is wired smell of something old stuff it like from old people . No restaurant at all in the building . Even foe breakfast . And main thing the big ONE if u have extra weight u can Not using shower . Bcs it tooooo tight thin small stay shower . U can’t shave u legs there u can’t wash all u body bcs it not space for the arms working on it . I m 32 and body shape person . So unfortunately didn’t made pic of that . When u taking shower all what u can do only stay straight under the shower and no washing hair . If u don’t have claustrophobic u ll have one the in shower . Good luck with that Hotel .

Plussat: The management was terrific ,they help me out of distress , I’m a combat veteran and they help me out as they knew about my condition ...they made me feel proud ..thanks many times over

Plussat: Intimate room, quiet, charming, great service at front desk. Value was awesome

Miinukset: No bathrobes

Plussat: Location

Miinukset: Resort fee and parking fee were over the top

Plussat: The location is good.

Miinukset: The hotel has a lot of hidden fees and I was overcharged for my room. I ended up paying nearly '---- dollars for a 3-night stay at this hotel.

Plussat: Very quaint and good location

Miinukset: It’s dated. But they are getting ready to tear it down and build a new 66 room hotel in 2020

Plussat: Nice style and location.

Miinukset: The staff were not very friendly. There were added on costs! Also, the two days I was there they forgot the complimentary water both days. The first day I had to ask for it twice, so the second day I didn't bother.

Plussat: What I liked the most, was the super friendly staff. They genuinely care about their customers, like me, and want to make sure you have the best stay possible. In my opinion, the staff here are their best asset. Thank you! Also when you wake up early in the morning, and open your hotel door, wafts of coffee are coming down the hallways, and that make my heart so happy! The staff make fresh coffee every morning

Miinukset: N/A

Plussat: Very good place. Nice from outside. Good just for overnight and thats it.

Miinukset: Checkin and checkout procedure took very very long. Asked for separate invoices for each room (we were a group). Didn't get it even after few reminders. Hotel nice looking from outside but not from inside. Very outdated, needs renovation. Everywhere in a coridors And rooms is a bad smell. Rooms near shared bathrooms and wc has a very bad smell from toilets. Beter not to look what is under beds :) near the entrance is a sign with a text "if you don't like what you get, you can cancel and go away". :) we stayed, but never repeat this mistake again :)

Plussat: The location and the friendly staff.

Miinukset: The room looked nothing like the pictures. It was dirty, humid and falling to pieces. The windows were dirty and faced a narrow backyard, very humid. The closet was disgusting. The shared shower was humid and the paint was coming off the walls, it was nothing like the pictures. The fan in my room did not work and they didn't even tell me despite the fact that they already knew. I asked to be changed to another room but my request was ignored. There was a common kitchen but there was no coffee for the guests.

Plussat: Close to Rodeo Drive, that was great!

Miinukset: For a property in Beverly Hills, it needs some remodel work done on the inside.

Plussat: The staff are amazing. The reception guy (he was black) was so nice and friendly.

Miinukset: The room was super super old. There is not shampoo in the shower. some basic touch ups can certainly elevate the hotel

Plussat: location

Miinukset: run down and needs refurbishing

Plussat: It was walking distance to a lot of places.

Miinukset: It was very dirty and had a bad smell. I even wore shoes in my room as the carpet felt so disgusting.

Plussat: Location in elegant Beverly Hills, elegant shopping stores and restaurants. Nice bed in the room, decent room size. Gabrielle - a very welcoming, informative, kind and professional staff member.

Miinukset: Avoid this HOSTEL-CAMP dive. Two staff clerks are obnoxious. Waited very long for one at the entrance when arrived and then some got yelled by him! The building seats right next to a very busy trucks parking-lot!!!! Outrageous trucks and external building engines noise all night long, and extremely thin walls when you hear neighbors showering/talking as if they are right in your room! You hear all these from all rooms, as I checked few of them when changed room. + Filthy walls and HALF-EATEN sofas, as if they came from the backyard's garbage trucks. First room I got was leaning right on the parking lot with supply- and garbage-trucks even banging the garbage right on my room's wall on the bed's-head! Scared me, at 6:00 AM! what an audacity!!!! Never experienced something like this. Got another room - still lots of noise from that parking lot also all night-long! and adjustment room's shower. When I arrived after a very long flight - waited 30 minutes, the clerk came from the OUTSIDE rudely tells me about all the fines I will get if I loose the keys or TV remote, which further prompt my lack of patience, not to mention didn't even apologize for my wait. When in turn to his attitude I asked him where was anybody to accept me, he started YELLING at me claiming he was helping another guest to park his car outside (there wasn't anyone coming with him), that he can't be in both places, that he "isn't a monkey". Even when I shockingly explained my wait and that I thought there are few staff members, he kept being pissed, very scary person who obviously doesn't like his job and take it on the guests. Another clerk was also rude and condescending when I asked to change the room yet again, she refused unless I add payment and acted as if I'm the "difficult" one. Thanks to staff member Gabrielle though - So nice, gave me a reason to stay instead of looking for another place.

Miinukset: They only give ONE wash cloth and ONE bath towel. Extra towels cost $5 LOL The pictures on the website are so cute, but the place is musty smelling and very old. Dirty, moldy, and nothing what was depicted online. The location is great though. Next time I would spend $50 more and stay at a nicer place.

Plussat: Location and price were excellent

Miinukset: There was debris in the bath tub; 6am wakeup call came at 5am

Plussat: Location and staff

Miinukset: Cleanliness of room

Miinukset: No restroom in room. The sink in the room sprayed all over.

Plussat: The location is right in Beverly Hills.

Miinukset: This property is very tired and in need of some updating. There was an odd smell in the room and mold in the bathroom. The fittings and furnishings were old and stuck in time. I booked a room for three people couple n child there was only 1 bed. I had driven 9 hours and was just too tired to find another hotel. I do not recommend this property.