Beverly Hills hotellia

Plussat: Absolutely stunning property. We didn’t want to leave.

Miinukset: Nothing

Plussat: A truly wonderful hotel that sets the standard that others can only aspire to. Simply outstanding in every way.

Miinukset: Having to leave!

Plussat: EVERYTHING!! Staff, room, everything is beyond perfect!! You feel so special staying here!! And, you will see multiple celebs whenever you are here... I can't count the number of people we have seen... Just a magical place!! Worth every penny and more!!

Miinukset: NOTHING!!

Plussat: Great room, great service.

Miinukset: Everything was great.

Plussat: Wonderful staff and atmosphere

Miinukset: Rooms have some wear, but still very nice

Plussat: Some of the restaurant staffs at Polo Lounge are super nice! Breakfast is excellent! Miss it already! Rooms are very quite to ensure a good night sleep.

Miinukset: Most staffs are super nice and really helpful, but not all. There is an obvious variation, some are just quite cold... I’m not sure whether this is due to individual personality or training?

Plussat: The best customer service i’ve ever experienced. The bell man took our luggage and we were greeted at reception by the concierge who greeted us by our name. Staff recognise you and greet you by your name and are willing to help with any request you may have. They upgraded us upon arrival to a beautiful room with a balcony, and they left us treats in our room upon departure. The hotel is very well maintained and you really feel the energy of old Hollywood glamour roaming the hotel. It is just a beautiful oasis to enjoy Beverly Hills at its finest.

Miinukset: Nothing

Plussat: Everything was the best .

Miinukset: The concierge was a bit awkward.

Plussat: Poop. Staff. Room.

Plussat: Everything about this hotel is perfect. Simply amazing

Miinukset: Nothing.

Plussat: The location is amazing, the hotel is beautiful and the staff are excellent! The hotel is a cultural icon of Beverly Hills and the staff make you feel like family. The pool is exactly where you want to be on hot day in LA. The rooms are fitted with everything you need and the beds are extremely comfortable!

Plussat: Everything

Miinukset: Nothing

Plussat: Hotel was absolutely beautiful

Miinukset: One staff that was not very cordial

Plussat: the roof top

Miinukset: the valey service are unfriendly

Plussat: Everything

Plussat: We initially in a room With a poor view. After speaking with reception they moved us to an excellent room

Plussat: Every thing

Plussat: Place is spotless. Staff is extremely friendly and accommodating.

Miinukset: The burger was just ok.

Plussat: Located at a convenient location with a great view.

Miinukset: A shower toilet would be a required equipment for a hotel of this rank.

Plussat: Everything, i don’t know from were to start. Everything is just perfect.

Miinukset: Nothing.

Plussat: Everything was thought of very well, congratulations

Plussat: The way they prepared the room in the evening for sleeping

Miinukset: We liked everything

Miinukset: The rooms are old. The in room dinning is not up to a five star property.

Plussat: Room good sized bedding excellent

Miinukset: View pool jacuzzi scotch prices

Plussat: The service staff was great, enjoyed the hotel staff cars (Mercedes and Rolls Royce) taking us to shopping locations/lunch... and picking us up. The hotels artwork, decor and architecture is one of the best in the World, and we have travelled most of Europe and stayed in their 5 start hotels. The Beverly Wishire gets 5 Stars+ in my book, my 2nd time their and I will return again soon. Dr Phil M

Plussat: It’s my second visit to this hotel and every time it exceeds my expectations. It’s the most hospitable place. The concierge service is par excellence. Location doesn’t better than this.

Plussat: The beverly wilshire is just an excellent hotel with warm and cozy enviroment, luxurious and really fancy. Guest is very good served

Miinukset: The shower is so weak and has no presure, that you hardly can take a shower.

Plussat: Super personal, beautyful arhitectural and super location

Miinukset: The Bed and the smell in the room, because of the carpet... that smelled of "rained dog"

Plussat: Everything كل شي

Miinukset: There is no Lobby لا يوجد لوبي

Plussat: It is the perfect Beverly Hills location, a true landmark. Staff is very well mannered and helpful. This is not a modern hotel, it is a classy all time favorite.

Plussat: Room service Breakfast & lunch were outstanding! The Service was outstanding and the delivery and pick up were on time. The Room Service staff were most outstanding!

Miinukset: I never received my bill via email! I was told when checking out on the phone, I would receive my bill via email. It had not arrived and that was yesterday!

Plussat: Excellent location, food and reputation.

Miinukset: The rooms where only available after 5pm and no accommodation was made for this with no poor communication

Plussat: It was beautiful!

Plussat: Very big renovated rooms

Miinukset: Poot quality of hotel restaurant

Plussat: Welcomed with a bottle of champagne and strawberries by the manager (thank you!). Room service and pool area are great. Highly recommend!!

Plussat: Superb hotel. Nothing to fault at all. One of the nicest hotels I’ve ever stayed in! Indulge yourself!

Plussat: The Concierge service was wondeful

Plussat: Overall excellent

Miinukset: Nothing

Plussat: Room is large ...cleanliness...bed comfort

Miinukset: Location

Plussat: Everyone was wonderful. The rooms were clean and everything was well organized.

Plussat: Amazing location, great hotel and friendly staff. Plus their food is delicious

Miinukset: ..

Plussat: The property was in an excellent location. It is a 10 minute walk to all the Rodeo Drive shops. The rooms are very smart and comfortable. The restaurant was excellent. We had a wonderful dinner there and also enjoyed the breakfasts.

Plussat: The staff was very caring and very helpful. Most efficient.

Miinukset: Lighting in rooms was poor and the room dark.

Plussat: They are good

Miinukset: None

Plussat: the suite was amazing but a bit expensive.

Miinukset: i didn't like the valet parking it was very expensive.

Plussat: Perfect Location *****

Miinukset: Breakfast not included.

Miinukset: very late check in (7:00pm) & Spa booking was ignored by the staff & i missed the chance to get a message because of that, although i contacted them several times by email prior to the check in, and after all that bad things happened to me no one offered any kind of compensation, disappointing behavior for such a luxurious hotel.

Plussat: great room

Miinukset: for what you pay you can get more

Miinukset: The front desk and the luggage guy

Miinukset: Busy elevators, one plumbing problem, i would say its a bit pricey

Plussat: Great location friendly staff

Miinukset: Room is too too old needs renovation

Plussat: Location and size of the rooms

Miinukset: The front desk staff were really not professional in check-in as the rooms were not ready until 6 Pm which is very bad experience to us. Also, they ask us to checkout at 12 noon. This was big disappointment for us. Housekeeping orders took 40 minute to get what I asked for which is not reasonable.

Plussat: Environment and furniture excellent, The oatmeal in the breakfast fantastic

Miinukset: The TV in room

Plussat: Location, room size

Miinukset: Valet service, customer service in general, value for money

Plussat: Every thing was great

Miinukset: Nothing

Plussat: Excellent and friendly staff. Beautiful boutique hotel. Great location, walk to shops and restaurants. Varied and excellent breakfast.

Miinukset: nothing

Plussat: Good location; great proximity to downtown restaurants and shops. Bed was comfortable, front desk staff was friendly.

Miinukset: Bathroom was dingy and difficult to use. Floor, shower and sink basin are concrete and not desirable in any way. Bathroom sink ackward and not conducive to even washing hands. Floor looked dirty. I expected much more from a traditional BH Hotel. Spent a brief moment in the bar. Bar staff was inattentive and aloof. Thermostat in the room was broken and the room was cold all night. I'm the morning, no valet until 7:00 a.m. I had to fetch my own car from the parking garage across the street. I am not likely to return...

Plussat: decor is really nice and stylish, location is great

Miinukset: bed is too small and mattress too soft, room lighting is not great and the bathroom and toiled seat way too small.

Plussat: The Crescent is a beautiful boutique hotel in a wonderful location right in the center of Beverly Hills. The bar area is great for a relaxing drink after a busy day and the staff couldn’t be more helpful. The hotel is decorated well with movie icons lining the walls. There are lots of great touches to make your stay more comfortable such as bath robes in the rooms. My son lost his phone when we were there and the lovely man on reception helped us to get it back. The staff always meet and greet you when you enter A great stay

Miinukset: Nothing

Plussat: Charming small boutique hotel great location and staff.

Miinukset: There wine list is the worst I have seen in years? Call your wine distributor I couldn’t have one glass. Southern wine and Spirits will do it buy decent Sauvignon blanc and Chardonnay, your reds need help too. Your in BH step it up!

Plussat: Staff were super friendly, extremely helpful and willing to go above and beyond. Beautiful little terrace for eating breakfast or enjoying a drink. Hotel is in a great location, lovely neighbourhood within walking distance of shops and restaurants.

Plussat: Aivan ihana hotelli täydellisellä paikalla!

Miinukset: Kaikki oli täydellistä! Ei valittamista :)

Plussat: Cute boutique hotel, love the lounge area and breakfast, friendly staff

Miinukset: Too expensive for what you get, we look out on a back-wall for $350, perhaps to be expected in that area Bathroom had a lot of hair

Plussat: I love everything! Best place in Beverly Hills

Plussat: Breakfast was quite good, but ran out of basics such as bread two out of four mornings. I liked the style of the hotel best, very eclectic and stunning collection of photographs. Location was great, walking distance to all the shops, restaurants of Beverly Hills. I've never slept in such soft sheets either!

Miinukset: Housekeeping only made the bed and cleaned the bathroom. They didn't tidy the room at all, not even removing empty water bottles or cleaning glasses.

Plussat: Quality breakfast with fresh wholesome produce. Happy hour the staff were actually happy and quality beverages

Miinukset: No tea or coffee appliances in room. Would have been just as good if there was something at the bar all day.

Plussat: Location was perfect & the decor was beautiful

Miinukset: No minibar in room

Plussat: The location of the hotel is great, just at Beverlly Hills, clos to restaurants, shopstores and more... The chick and simple design make the hotel something very special. The shower was great like a massage after the long vacation day.

Plussat: Located in a very nice part of LA and the local restaurants and shops are world class.

Miinukset: Lighting in room and noise of people going past the room.

Plussat: The beds are so comfortable! The matress, pillows and linenes are all very high quality.

Miinukset: How possible to be rated as 4 stars hotel? it looks like a 2 stars hotel !

Miinukset: high price for comfort

Plussat: decorations in the hotel, they have a nice restaurant, we could say it is on prime location

Miinukset: the walls are so thin and the doors so loosen that you can here every single thing from neighbour's room or the hallway

Plussat: Proximity to conference at Beverly Hilton

Miinukset:

Plussat: comfortable rooms, clean and nice service

Miinukset: loud and noisy parties until late every night in the lobby are not respectful for paying guests. A lot of noise making it hard to sleep before 1AM

Plussat: Hotel is very well located

Miinukset: Not exactly about the hotel, but the taxi the hotel ordered to take me to LAX aiport was very old and dirty, and taxi driver did not want to accept credit card (he only accepted after I insisted).

Plussat: The staff were very friendly and helpful and very attractive

Miinukset: nope, it was all good

Plussat: I immediately loved the vibe I sensed when arriving as well as the ambience in the common spaces. The really cool pink suede pool table on my floor was a fantastic touch. My room - a garden suite with 2 beds was light, large enough and comfortable. The bathroom was gorgeous!

Miinukset: Nothing - everything was PERFECT, especially the waitstaff. The servers in the restaurant, for both after dinner snacks near the fireplace and for breakfast the next morning were so kind, attentive and professional. I wish Bazaar was open while there since I was only in town for one night. That was the only "sad" thing about my entire stay. I would have loved to been able to have a drink and look into the famous Bazaar shop too. Next time!

Plussat: Staff were all great and couldn’t do enough for you. Jose on the door very efficient. Brettany on Concierge also very helpful. Lovely rooms and the pool area was a real bonus. Top class hotel

Miinukset: All good no complaints at all

Plussat: Enjoyed everything

Miinukset: No

Plussat: Location Location.

Miinukset: There is nothing else more attractive about this place. It maybe had been a chick place in 1995 but it is totally outdated and smelled like old motel

Plussat: Location Pillows Reception Guest servises

Miinukset: The room wasnt clean well

Plussat: Nothing

Miinukset: Everything

Plussat: everything, was a great stay!

Miinukset: The five star experience is a really different experience. Each critical staff of SLS should stay on Four Seasons to learn the soul of service. Or Mandarin Oriental. The hotel is much far away from luxury 5 star with the entire aspects of the service, from restaurant to front desk to vallet. Five star service is a soul. It is an unconditonal approach of personel making the guests happy. SLS is not that and far from it by far. Five star is not the decoration. Five star is the genuine communication with client. It is not the room size, it is the smile. From heart. It is making guests really feel welcome and want to come back. Sorry. Few other issues other than SLS is being a really good 4 star ( for us ) - Zach, the concierge is one of the best I have seen - we told reception desk few times, to be exact two times, although we have received an apology, we have being charged every day apprx 1000 usd for the incdentals. The fact that we have been charged 6000 usd extra during our stay was an absolute failure of the hotel finance and acoounting. It was not corrected during our stay despite our warnings. They literally took few thousands from us, without we agree ( in addition to room charge ) despite we told them they have no right to do without our approval. They did. Warnings did not help. What if I did not have another card or limit in that card ? They did it, and you cant do anything about it. - the hotel does not have a lobby inside of the hotel building to sit and wait or to have a coffee. You either need to stay out of the hotel ( there are few chairs and armcahirs outside ) or you need to sit at restaurant - within rooms voice insulations btw the toilet and the bedroom because of two sliding doors, is horrible. No need to give further details you can hear in and out everything. - we had two rooms we paid 500 usd for each was looking into another guest room. Imagine a rectangular building wherr we were at the corner.

Plussat: Excellent food in restaurants. Great room.

Miinukset: $52 day parking. Slow WiFi that cost $15 a day.

Plussat: The bed and the red apples!

Miinukset: The bathroom isn’t well isolated

Plussat: Service staff in main hotel is amazing

Miinukset: Pool staff could have been a little quicker, the lobby staff way better

Miinukset: Don’t understand how in 2019, hotels can still charge extras for WiFi. Not only do they ask to pay but the connection to WiFi (as guest in lobby and restaurant, or paying in the rooms) simply doesn’t work properly most of the time.

Plussat: Cool history and a great pool

Miinukset: No hot tub

Plussat: Location

Miinukset: Food could be better

Plussat: The swimming pool and the staff serving that area is incredible as i might stay at Beverly Hilton just because of the pool and its atmosphere.

Miinukset: Although staff are friendly and welcoming. All my interactions with the hotel staff were more than positive, but I had a feeling that they are lacking motivation.

Plussat: It was clean! Marvelous lobby!

Miinukset: You can understand it is old. Curtains were teared in some spots, no power sockets near the beds, old style furniture in the balcony.

Plussat: floors and rooms are a little tired but still a good hotel in a good location.

Plussat: Location and staff the room size Also was great

Miinukset: Nothing all was amazing

Plussat: Great location!

Miinukset: The property needs renovation on the oasis tower side and we were not told renovations were happening on the floor above us so the noise was very loud all morning and day.

Plussat: With the exception of the Tiwer Rooms, thebathrooms are a problem. The shower/bath combination does not even have a towel bar to hold onto when exiting the tub. The toilet paper holder is more than an arm’s length from the toilet! Otherwise it’s a wonderful hotel & the Tower rooms are perfect!

Plussat: Everything

Plussat: Great eggs benedict. Hotel staff down to the valet were all very nice.

Miinukset: We’re all good here!

Plussat: Perfect location

Miinukset: Rooms in the Oasis tower are old, dirty. Very disappointing for $450/per night!!!

Plussat: The room is clean and spacious with a big balcony. Staff are friendly and helpful. Close to Rodeo Drive and main attractions in Beverly Hills. I would stay there again and again.

Miinukset: I can't think of anything I didn't like about this hotel.

Plussat: We loved the location. Staff was friendly and accommodating.

Miinukset: Very disappointed!!! When we first arrived from the airport...our room was 86 degrees and the air conditioning was not working!! Maintenance had to come and repair. Would not eat the snacks and drinks hotels supplies in room for a charge. There is no way that the food was any good after sitting for who knows how long in that heat. We had plans that evening but had to cancel. Bugs in bathroom were horrible!!! Bugs...totally inexcusable!!!

Plussat: bed super comfortable! great pillows

Miinukset: we just wanted regular coffee only had espresso

Plussat: - photos match the realty - our room is spacious and very nice - windows can be opened - staff are pleasant and helpful

Miinukset: - Elevtors are old - Hallways smelled bad chemicals upon arrival - Sewage smell in the bedroom bathroom - Celling soundproof quality is very bad as we can hear the guest above our room without too much traffic - Windows can't be completely blocked out.

Plussat: Location, In Room Nespresso, Welcome beverage, Decor

Miinukset: Towels were not soft, Ceiling light needs dusting, Bathroom ceiling needs repair

Plussat: The staff was very accommodating

Miinukset: Room size, lack of shower doors

Plussat: Classy, very clean, good facilities (pool, gym, bar) and convenient location for Beverly Hills and the surrounding areas. There’s the Starbucks around the corner, 7 minute walk to Rodeo drive and beautiful quiet neighborhood. The check-in process was seamless and they provided with a welcome champagne. Customer service was excellent and every person on duty were friendly, helpful and made us feel welcome.

Miinukset: Nothing not to like, still here for another 3 nights (out of 5) and we’re very happy!

Miinukset: We had a rental vehicle and the cost of parking the vehicle overnight with the hotel was a little steep at $45.00 per night. Other places we had parked during our holiday were between $10.00 and $20.00 per night.

Plussat: This hotel is a little tired. I thought I was booking the quant little boutique 140 around the corner. Rooms are “tiny”. Location is awesome though.

Miinukset: Hotel is tired

Plussat: The location was great. It is very close to the main shopping streets of Beverly Hills. The amenities in the room were all good quality.

Plussat: Nice place. Friendly staff.

Plussat: The location is excellent, lovely neighbourhood close to fantastic shopping and eateries

Miinukset: No convenience store nearby. We were travelling with a baby and getting milk and snacks etc became trips

Plussat: Extremely helpful and kind staff, thank you guys for everything!

Plussat: location , nice team, bed

Miinukset: the quality of the breakfast. No very sophisticated The AC's noise in the room and outside, impossible to keep window opened

Plussat: The location was great.

Miinukset: The room and hallways had a musty smell! The website said check in was at 3PM but when trying to check in we were told check in was at 4PM. The $33 “resort” fee per person was excessive and could have been better disclosed when comparing hotels.

Plussat: Perfect location, great staff. Rooms are basic and not impressive.

Miinukset: If they would put a little effort into the decor and rooms this would be amazing

Plussat: I loved the fact that for an additional “resort fee” surcharge you get to enjoy free breakfast, snacks at lunch and dinner as well as the bar (including alcohol at 6pm). I thought this was a nice touch and the food was really delicious. The internet was also super fast at the hotel and it’s a perfect quite haven on Rodeo Drive, right opposite Gucci to escape back into and enjoy some calm time from the crowds. My daughter wanted to swim and since they don’t have a pool - the staff overheard us and informed us we were able to use the pool facilities at their sister hotel Lux Bel Air. This was a wonderful gesture and something you should be aware of if you book at this hotel and want a day by the pool.

Miinukset: Even though the size of the rooms were stipulated on booking.com the pictures of the rooms were very deceiving. The room was run down and the bathroom is in desperate need of an overhaul. The hot and cold switches on the bath and shower are complicated and the room is “stenchy”. But the sheets were clean - so we looked past this also because of everything else.

Plussat: Excellent location and wonderful staff. It's an older hotel with a lot of nostalgic elegance.

Miinukset: Elevators are very slow.

Plussat: Service was great, staff friendly.

Miinukset: Room had no view what so ever with construction outside happening. For this price, room not worth it, small and old, needs upgrade.

Plussat: There was a $60 per day “club” fee added to the bill. This was not disclosed prior to booking, which was dishonest on the hotel’s. And at least very sloppy on booking.com’s part, if not also dishonest. I am currently traveling but intend to this further when I return home.

Miinukset: See above.

Plussat: Staff were very friendly and service is impeccable, loved the over sized mirror, the over sized sink is to die for, the coffee is excellent!

Miinukset: Need more pillows, the facility could need some updating but it’s suitable.

Plussat: it Has breakfast and happy hour. Wonderful staff

Miinukset: The hotel needs a makeover in the rooms stayed here years ago and definitely needed in the rooms

Miinukset: No outdoor sitting area,bar only open 5 till 10pm

Plussat: Absolutely fantastic location in central Rodeo Drive. Excellent room and facilities, very quiet at night, safe area, great value for money with Luxe Club extras. Staff were so so helpful allowing us to use the gym shower facilities later in the day prior to our late night flight. The staff were also amazing and friendly. Breakfast was great and all snacks provided were delicious.

Miinukset: There was nothing that I could fault.

Plussat: Nice upgrade, friendly staff.

Miinukset: Floors to rooms a bit dated...

Plussat: Gracious, accommodating staff. Luxurious bed Delicious food

Miinukset: 1.The door into the room was a bit heavy/hard to open. 2. That I didn't find you sooner!

Plussat: Staff Cleanliness Location excellent

Plussat: Value and location remain hard to beat. Staff was courteous and helpful. The grounds continue to be well-kept and attractive.

Miinukset: We've stayed at the Sirtaj multiple times, and have always enjoyed the restaurant. This time, however, the restaurant was closed, which was disappointing. Don't get much for the "resort fee" which should be discontinued.

Plussat: Proximity to my doctors office. Close to really nice neighborhood restaurants.

Miinukset: Rooms are dark.

Plussat: Everything!!

Miinukset: Nothing!!

Plussat: spacious shower cabin

Miinukset: Mattress to soft

Plussat: Location, comfortable room and the happy hour (delicious samosas)

Plussat: Excellent staff, very friendly. Clean and quiet! Trifecta!

Plussat: Great hotel and location - would definitely stay again.

Plussat: Great location. Walking distance to everything. About 2 or so blocks from Rodeo Drive. It is a quaint little hidden gym. All of the staff we encountered were super helpful and kind! We loved just sitting on Rodeo people watching! It is also close to ALL of Lisa Vanderpump's restaurants if you like reality TV. We would definitely stay again.

Miinukset: While unlimited in/out valet parking is nice, after paying the $38 fee and tips it ends up being a little pricey.

Plussat: The housekeeping staff tried to help me with the screeching air units and to get me moved to a room without that noise. No luck, but good effort. Good location for Beverly Hills activity.

Miinukset: The rooms- and I saw three of them for my one night stay- are tiny. The screech of the air units is unbearable. Too noisy to open the windows, though. The lighting is bad. It had more the feel of a Motel 6 than a "boutique hotel". A sleepless night.

Miinukset: I'm not sure how this hotel has 4 stars- the room reminded me of a motel. There was a horrible draft from the window, the towels were dirty and as soon as we check in, the receptionist quickly asked what time we were going to check out.

Plussat: Location and friendly staff

Miinukset: Not very fancy hallways and corridors and entrance. A little tight rooms.

Plussat: I liked the location of the Sixty because it was very close to my daughters apartment.

Miinukset: When we arrived late at night they told me my reservation had been cancelled even though I had called ahead and they told me everything was fine with the reservation. They luckily were able to accommodate us but was told the manager was doing us a favor and didn't want to send two girls out into the streets at that hour! Bathroom didn't look too clean and the drain wouldn't work. The staff was responsive in fixing it though.

Miinukset: Housekeeping did not clean my room one day, despite them knocking on my door and confirming that I wanted it cleaned and I would be out of the room in 20 minutes.

Plussat: The rooms were lovely, nice comfy beds and pillows and plenty of space. The bathroom was great and had a good mirror with a light which was perfect for doing make-up. The best thing about the hotel was the amazing staff - downstairs in the bar we met some fantastic workers who were friendly, funny and just really great people. There was a young girl from Nashville who was lovely, the bar manager was a great guy and then the guy we got to know most of all I unfortunately didn’t catch his name but I know he is from LA and is an aspiring actor. He was brilliant and made our visits to the hotel bar so enjoyable. The pool was also a lovely area and served nice cocktails. Altogether, this was a fantastic stay from start to finish.

Miinukset: The view from our room wasn’t the best because there was scaffolding on the side of the building across from us but this isn’t really the hotel’s fault.

Plussat: The location

Miinukset: The check in supposed to be at 3 pm .. I arrived early .. 1 pm .. group before me made the check in and after they check in .,..they took my number and told me when is ready will call you .. I went out because I had a meeting until 5 did not call .. came in and not yet ready .. 1 pm I received my key 8 pm after a big discussion ..and argument .. which I never seen all my experience with hotels ..

Plussat: Roof top pool was great Location perfect Beds very comfortable Staff helpful

Miinukset: Poor lighting in the bedrooms Toilet was leaking and noisy Shower door not big enough so floor was wet

Plussat: Perfect location, Clean rooms.

Plussat: Roof top pool

Miinukset: Pool areas reserved by GM and not used and turned hotel guest away

Plussat: Location is great. Conceptually a good idea, just failed execution in too many areas.

Miinukset: Bathroom was too dark. Shower leaked and dripped all night, onto the clean towels that are oddly hanging inside the shower. The shower itself doesn’t drain so 1 min into shower you are standing in a puddle of drain water. Gross. Problems brought to staff were pledged to be fixed and never addressed.

Plussat: Sijainti, kattoterassi

Miinukset: Informaatio esim. altaankäyttömahdollisuuksista olisi voinut olla parempaa.

Plussat: Location and valet staff were superb

Miinukset: It was very noisy not in terms of ppl but knocking all morning long. The house keeping was very noisy and we woke up at 6 am both days

Plussat: Tho hotel is in a grade location

Miinukset: Everything except the small lobby

Miinukset: Beware of certain rooms with doors leading right outside. My room was noisy. Slept horribly. Someone was pounding around above me all night. I’m disappointed.

Miinukset: A bit small room but clean and beautiful

Plussat: Warm and helpful staff at front desk

Miinukset: There really isn’t anything that l can think of... it was a great experience

Plussat: We booked this hotel an hour before our arrival. The loby amazed us at first and then we went to our room. The bed was really cozy, the room super clean and renovated, the mini bar had everything we needed and the staff was really kind. We had a lovely stay.

Miinukset: The view of our room could have been better (ss, parking lot)

Plussat: I like the early check in.

Miinukset: I didn’t like that what we paid for was not given to us at first when we checked in. We had to complain to get it right. In our studio suite there was no coffee maker. Also in our suite we had an ant problem. In the end we got compensated for that.

Plussat: The decor and setting of Avalon Hotel is beautiful - it has a very cool vibe. The Suite was spacious. The restaurant is lovely - the seating around the pool was really nice. The food was good quality and came out in a timely manner.

Miinukset: Service is super slow - it feels like the hotel is under staffed. We arrived and waited almost 15 minutes before anyone turned up to help us with our bags. The restaurant also took their time bringing menus out to us.

Plussat: The location The staff The room was clean

Miinukset: -The elevator makes a loud and constant noise that we can hear 4 doors down. They told us they will fix it... - The soundproofing was horrible. You hear each footsteps of your upstairs neighbor.

Miinukset: worst experience ever had in a hotel, employees working in check in desk rude and unhelpful ! i just had a surgery and they knew ! but they put me in a room excluded from hotel with no elevators! EVEN THOUGH ELEVATOR IS MENTIONED WHEN YOU BOOK! Room full of insects and bugs i would never recommend this hotel ! and i ALREADY complained

Plussat: This place was great! Quiet. Comfortable. Very fashionable. I will definitely be going back to stay when I’m in LA.

Miinukset: That I didn’t get a chance to spend enough time there.

Plussat: Funky space

Miinukset: It was great

Plussat: I like the retro vibe

Miinukset: The rooms are tired and need to be spruced up. Service was so/so

Plussat: Location

Miinukset: The doors were dirty. You can hear everything from the street although we were on the highest floor

Plussat: No Breakfast but location is central to everything in WEHO and BH!

Miinukset: A/C was not cooling the room enough.

Plussat: Location

Miinukset: Bathrooms

Plussat: Excellent location, cozy European feel to the hotel, after a day or so it felt extra homey as the staff knew you and you were familiar (if you wanted to be) with the other guests. It was very quiet and the beds were very comfortable. the rooms are small but have everything you need. It was a great find! And we’ll be back.

Plussat: Super location if you need to stay in BH Good value for money Friendly staff ready to help And very quiet place

Miinukset: The parking fee, it everywhere thy charge you

Plussat: Location

Miinukset: Resort fee and parking fee were over the top

Plussat: Good decoration. Small but comfortable.

Miinukset: The walls were thin so I could hear noses. Somethings the noises made me up during the night.

Plussat: The location is good.

Miinukset: The hotel has a lot of hidden fees and I was overcharged for my room. I ended up paying nearly '---- dollars for a 3-night stay at this hotel.

Plussat: Nothing

Miinukset: Didn’t like anything about this place. Website looked great,inviting & comforting. Very false advertisement. Receptionist sat at a table, not even a proper desk. Room was so tiny, just had a bed. No chair, no desk etc. The entire building was ( & smelt) old & moldy. Carpets were filthy. No modern elevator. The receptionist literally had to use a key to start the elevator. Couldn’t tell from outside that it was actually a hotel. Parking lot & surrounding area was sketchy & felt unsafe. Was a horrible experience. Cancelled remainder of our stay & went elsewhere. To prove how awful service was , the place still charged us even though we would not stay in disgusting environment.

Miinukset: I don’t like the amenity fee charged. I’m always traveling for business and cannot take advantage of any of the amenities. I think you should be able to opt out.

Miinukset: I had to extend my stay and the price was steep. I ended up moving to a nearby hotel that is half the price.

Plussat: So our stay per se was ok; the hotel itself is cute but there is bit of s smell in the rooms, the air conditioning is extremely loud and parking is ridiculously over priced. Staff was nice enough and location is good. However, after my stay they charged me an amount for a ‘city bundle’ not included in the original agreement and to this day I still don’t know what this is in spite of several attempts to contact the hotel for answers, all of which have been ignored. Whilst the amount is relative small (~20$); I’m not comfortable with any hotel charging your card for services you haven’t used, asked for or been informed of. Avoid.

Miinukset: So our stay per se was ok; the hotel itself is cute but there is bit of s smell in the rooms, the air conditioning is extremely loud and parking is ridiculously over priced. Staff was nice enough and location is good. However, after my stay they charged me an amount for a ‘city bundle’ not included in the original agreement and to this day I still don’t know what this is in spite of several attempts to contact the hotel for answers, all of which have been ignored. Whilst the amount is relative small (~20$); I’m not comfortable with any hotel charging your card for services you haven’t used, asked for or been informed of. Avoid.

Plussat: Location and cleanliness

Miinukset: Nothing.

Plussat: Location

Miinukset: Staff was not nice

Plussat: Nothing! It’s a trap and a creepy place. Need URGENT remodeling.

Miinukset: Ugly decoration. No amenities. Rooms are REALLY dirty. Avoid to stay here at anytime...It’s a shame that the city of BEVERLY HILLS accept this kind of motel... May be it’s also a bordello?...

Plussat: Only thhe location and lots of restaurant in the area

Miinukset: The room n the bed is too old...really dont comfotable for the bed ...the bed is too small for 2 person

Plussat: nothing

Miinukset: dirty, needs a lot renovations. its so dirty and outdated. I dont understand how a place charges so much a night for a dump only to smell like drugs and sharing bathrooms and baths with people you dont know. like how about use that money that all the workers keep for themselves so they can run off two streets down to rodeo drive and buy a chanel bag and maybe improve your building. its honestly falling apart and the manager is so confusing on how he explained everything for payments and such.

Plussat: The staff are amazing. The reception guy (he was black) was so nice and friendly.

Miinukset: The room was super super old. There is not shampoo in the shower. some basic touch ups can certainly elevate the hotel

Plussat: location

Miinukset: run down and needs refurbishing

Miinukset: no air conditioner use fan very very hot over 100 degrees

Miinukset: Super old and looks dirty. Towels were very rough. Bed was very noisy.

Plussat: Guy on the front desk was very pleasant and polite.

Miinukset: The worst hotel I have ever stayed in my life, it wins the prize. The in the room had broken lock, there was a trace of an iron on the carpet, some strange bottle under the bed, someones used underpants inside the wardrobe. When you sit on the toilet - there is a window to the right on the same elevation as your stomach with no curtains, just broken louvers.

Miinukset: Smelly sheets and towels. Dangerous area. Parking not included.

Plussat: location

Miinukset: very small bath room - ridiculously small.

Miinukset: No restroom in room. The sink in the room sprayed all over.