Frankfurt hotellit Gallus

Plussat: Clean, modern, great mattresses

Miinukset: Breakfast not included

Plussat: Location

Miinukset: Noise can be heard from next room

Plussat: Every thing

Plussat: very big bathroom !

Miinukset: room is not bright enough

Plussat: Room very nice comfortable, actually there was everything more than I needed, from outside its look simple hotel but then you go inside its look 7 star hotel for me...

Plussat: Housekeeping did a great job and kept my apartment very neat and clean everyday! Apartment is also modern and well-equipped. We were so comfortable staying here.

Plussat: Kindly people. All clean and Perfect breakfast

Miinukset: No

Plussat: The room was fine. The breakfast was as you would expect from this kind of hotel, good, but it can be better and with more choice of food. The location is super if you are visiting the fair. Only that hotel management should seriously object to the fair management to allow hotel guests to enter the fair directly from the hotel. The hotel is 2m from the fence, but you have to walk 1km to the main entrance of the fair...

Miinukset: Entrance to the Frankfurt fairgrounds.

Plussat: Everything was alacarte

Miinukset: More amenities in the room

Plussat: great location, clean rooms, nice staff, WIFI worked well

Miinukset: breakfast was very bad, low quality and limited choice of hams and cheese, fake eggs and bad coffee

Plussat: Valikoima oli riittävä ja siisteys oli hyvää.

Miinukset: Aamiaistila on ahdas ja ruuhkautuu helposti.

Plussat: Erityisen hyvä aamiainen, rauhallinen hotelli - sopi meille oikein hyvin.

Plussat: Vert clean, but somehow, we had an addiriinal bed in our room. That was said. It hust took space, no value

Miinukset: Pure for business purposes. Staff is semi friendly. Location is a neutral neighbourhood, parking costs extra.

Plussat: Good hotel with solid breakfast offering. Staff helpful, no problem getting checked in 3 hours early.

Plussat: Hotel very clean, staff friendly, some staff very pleasant, good location, felt safe around hotel

Miinukset: Not much of a choice for breakfast, hot food not very hot, room very small for 3 people as sofa bed pulled out made it very cramped for me and 2 teenage children, reception area boring, not very inviting to sit and have a drink in the evening or during the day

Plussat: Hampton by Hilton booked me into the Hilton Garden Inn in Frankfurt, Weserstr which was a great location and exceptional service. Parking was 25 Euros for 24 hours, which is, considering the central location, reasonable.

Miinukset: NA

Plussat: The staff , the place around, good eara, 5he bearkfest was fine...the view was bad but its fine..

Miinukset: The bed was very bad...realy hard and not comfortable at all...

Plussat: Asiallinen aamiainen, riittävän monipuolinen

Plussat: Siisti, tilavat huoneet, lähellä kauppakeskus ja ystävällinen henkilökunta

Miinukset: Ei jääkaappia, kohtalainen aamiainen

Plussat: Proximity and excellent desk reception

Miinukset: Nothing to comment

Plussat: Customer service was great, very clean and great location. Easy access to public transport as it's just 2 minutes walk to the central station.

Plussat: Great variety, but would like poached eggs

Miinukset: just no poached eggs

Plussat: Excellent Location. Beautiful at Christmas.

Plussat: Location, bar and food are good, as is the service and staff.

Miinukset: I stay here every year for 2 to 3 nights in January to coincide with a trade fair, and book a few months before. This year I booked as usual but about 1 week before I had to change the days I stayed because of the death of my best friend whose funeral I had to attend, and because of this the hotel almost trebled the price of my stay. A complete rip off!

Plussat: Its a good location

Miinukset: We visit Frankfurt for an exhibition, the exhibition this year was postponed due to the virus and this hotel was very unhelpful, they would not move our dates and insisted on sticking to there policy of no refund, eventually they offered 10% refund but whats the point ? I feel that they could have been allot more sympathetic considering the circumstances and considering we stay at the same place. we wont next time, my advice is to avoid these unhelpful people.

Plussat: Mukavan viileät huoneet, vaikka ulkona kärvisteli superhelle. Ystävällinen henkilökunta.

Plussat: The hotel is nice and clean, the staff is very polite, breakfast is good, rooms are comfortable. There was also free hand sanitiser for everyone to use(I suppose because of the coronavirus), which was appropriate, given the fact you couldn't buy it from anywhere at that given moment.

Miinukset: The administration. My trip was work related, but the event was cancelled, because of the coronavirus. The night before my stay, the zone in which I live in Italy was put under quarantine and I didn't even know if it's going to be possible to travel. I tried to ask for a partial refund, even though fair enough, I had booked a non-refundable stay. Given the circumstances, I believe it was appropriate to offer something more than a 10% refund on the already inflated(in that period) rate. I wanted to speak with the manager to file a complaint and I was given an email, which later turned out to be simply the front desk email address. In the end, I was forced to travel, checking in for my flight literally 5min before the deadline, since I had to wait for a confirmation from the government that flights are allowed. And that was only, because I didn't want to lose all the money I had paid(1500 euro for 4 nights). I see it as insensitive and irresponsible on their part, because not only did I risk travelling by plane(risking my own health), but more importantly, because they also risked the health of their own visitors, knowing I'm coming from the epicentre of the coronavirus outbreak in Europe.