Funchal hotellit lähellä Santa Clara Monastery

Plussat: The room was spacious with two large single beds pushed together. A beautiful roomy bathroom with a separate shower and bath. The hotel walls seemed thicker than normal for hotels - I couldn’t hear anything from any other rooms - although the hotel seemed fairly full. The breakfast buffet was delicious too ! Beautiful setting overlooking the ocean. Idyllic really!

Miinukset: Nothing!

Plussat: 5 star service and facilities, fantastic.

Plussat: Incredible staff, amazing facilities. A view from the balcony that you will never forget.

Plussat: Friendliness of staff cleanliness breakfast

Miinukset: our first visit to island. was our 41st. staff was pleasant and accommodating.

Plussat: Fantastic location surounded with a bunch of restaurants and cafes and gorgeous view from the balcony

Miinukset: The A/c was horrible to the extent where you cant sleep ...

Plussat: Location facilities

Miinukset: Air conditioning ineffective and noisy and also natural ventilation poor due to architecture of the hotel

Plussat: Comfortable spacious room. Excellent pool areas. Friendly staff.

Miinukset: Nothing

Plussat: Junior Suite with fantastic view of the Funchal bay. Staff very professional and friendly. Amazing experience with the dinner by the see at the 2* Michelin restaurant Gallo d’Oro.

Miinukset: The wi-fi was not always good.

Plussat: The hotel and views are gorgeous! The staff was very professional and the service was impeccable. It was reasonably priced for a top notch hotel, as compared to other hotels in continental Europe.

Miinukset: Plenty of nice restaurants around the hotel, but if you want to go to the city center of Funchal, taxi service to/from the hotel is expensive and there is no Uber there. We paid around 35 Euros each way to get from/to the airport.

Plussat: Fantastic choice of food at the buffet Location by the sea perfect

Miinukset: Loved it all

Plussat: Fantastic hotel. We felt our selfs really good, safe and the service was greatand the meals as well. Beautiful garden, friendly staff. We would love to come back! :) <3

Plussat: Great sized rooms that were cleaned daily to a high standard, fantastic view of the sea and pool on a good sized balcony, very friendly and helpful staff, good selection of food for buffets throughout the day - although we ate out on a few occasions over 10 days to mix it up a little, good indoor and outdoor pool with plenty of sun-loungers.

Miinukset: We weren’t told that the Italian was a set menu before booking so left after we arrived and didn’t like the options, 1 or 2 members of staff were very miserable but 95% of them were brilliant, evening entertainment was good but very repetitive it would be nice if something other than singers was offered

Plussat: I loved everything : starts with location, Hotel itself, food, service.... I definitely will recommend this hotel and I m looking forward to come back here for my next vacation, for sure!

Miinukset: In a Fish Restaurant did not like the meal I chose. I had for the main course Rice with Prawns and Fish: I must say that this was a bowl full of rice with just one prawn and a bit piece of fish, and it was tasteless.... the other restaurants were great.

Plussat: Everything with the hotel was good

Miinukset: The problem we had was there was no air conditioning in the room, so we had to keep the window/door open each night. The entertainment was too loud for us to sleep and did not finish until midnight. We could not escape from the noise. When the entertainment was over there were people out side still enjoying themselves until 2am. Because of this we were not getting to sleep until after this time, which was not acceptable. Because of this we would not stay in the hotel again or recommend to our family or friends....sorry.

Plussat: - Siisteys, vuoteet, oma parveke, näkymä merelle, ystävällinen henkilökunta. - Sisäuima-allas oli lämmitetty. -All Inclusive oli monipuolisuudessaan positiivinen yllätys. Ravintoloissa oli jokaiselle jotain kaikkina kellonaikoina. Tuoreet hedelmät ja kasvikset, kuin myös jälkiruoat ja leivonnaiset olivat hyviä. Juomia - sekä alkoholittomia että alkoholillisia - oli kattava valikoima. - Hotellissa oli iltaisin musiikkia ja muuta ihan tasokasta ohjelmaa. -Kaupungin bussit kulkevat hotellin edestä, pysäkille matkaa ehkä parisataa metriä.

Miinukset: - Ison hotellin iso ruokasali oli hiukan kalsea, kovien pintojen tilassa äänet kuuluivat kovina. Olisi hienoa, jos löytyisi keino parantaa viihtyvyyttä. - Huoneemme oli ilmeisesti perhehuoneen toinen huone, koska siinä oli väliovi. Äänieristys ei ollut hyvä, naapurin puhe- ja tv:n äänet kuuluivat. - Ihan viittä tähteä en tälle ihan hyvälle hotellille antaisi.

Plussat: Nice view from the room. It was a full see-view. Friendly staff, but sometimes it wasn't easy to understand each other. Friendly staff but they have no time to talk at all. But the smile is always a good thing.

Miinukset: After a few days the buffet menu is boring, no other ingredients. It is bad, that for a huge hotel like this, not provided a free transfer to the city, so you have to pay always 10€ to travel to the city plus 10 to back to the hotel. The thematic restaurants - italian, japan, madeirian are also have the same food as the buffet, but in a different deko.

Plussat: Buffet, bar and facilities

Miinukset: “Japanese” restaurant was a complete failure: hurry staff, very poor quality of food (better to close the place, really), teppanyaki cooking table was washed in a very unpleasant way in the middle of the meal, no more appetite nor pleasure (if any of them was still here at that time..). Same kind of experience in Madeira restaurant, very hurry staff, food so so, dessert had an extra alive fly stuck in the cake... Generally, quantity and “all inclusive” approach impact quality of food and drink, but still possible to find a couple of good tailor-made cocktails with the friendly barmen.

Plussat: Good location Good service Good food Clean

Miinukset: There could be more signs for Gluten free options. More sun loungers and umbrellas, or enforce not leaving your towel on your sunbed for hours. Gym needs an upgrade

Plussat: Hyvä näköala, yleisilmeeltään siisti hotelli, jota kunnostetaan parhaillaan, kaikista huoneista merinäköala ja ihan hyvä äänieristys, kolmena iltana sisältyi ruokailu ala carte -ravintolassa , auton sai ilmaiseksi parkkihalliin

Miinukset: Melko pitkä kävelymatka keskustaan

Plussat: We liked the room and the staff were very helpful

Miinukset: The evening buffet was very busy and not relaxing

Plussat: Location was good. Buffets were good, if a little crazy busy on our first day, after that it was good. Rooms are clean. Location good for walking into Funchal or there is a shopping centre 15 mins away. They serve decent drinks as part of the package. Look out for the falcon and sparrow hawk they employ each day to keep the pigeons at bay.

Miinukset: Reception staff not very helpful when I was trying to find one of their activity sessions in the hotel. Entertainment activities were a bit lacking as they advertise them in the lift but then don't tell you where to go to book. We were not the only people wondering where to go to- it was not obvious to check the tiny whiteboard near the Kid's Club. Stick to the buffet for dinner. The dinner at the Japanese restaurant was AWFUL.. an insult to Japanese food. The Italian restaurant was OK but there was no atmosphere and as soon as you finished one course, the next was on the table like a conveyor belt. The Madeiran restaurant was probably the best of them all but buffet still better. Some of the staff (not all) were quite miserable and hard worked. Internet was a bit iffy at times.

Plussat: The beds were super comfy, the staff were great and the gym was good. We really liked our meal at the Japanese themed restaurant.

Miinukset: The animation activities could have been better.

Plussat: Happy staff and very clean areas

Miinukset: Nothing

Plussat: Pool both the indoor and outdoor

Miinukset: Older property shows age

Plussat: Breakfast was nice. A few basic thing was missing, but overall okay. Very quiet place yet close to the center.

Miinukset: Outside pools are not heated. Only for sea-dogs. You cannot use it from Nov to Feb-March.

Plussat: Location was very good

Miinukset: The bar area lacked ambience

Plussat: good friendly staff very helpful if needed nothing too much trouble

Plussat: Staff were amazing. Location was also amazing.

Miinukset: Breakfast quality was lower than I am used to. I am not sure it was worth £122 per night for just bed and breakfast, that doesn’t seem good value to me. No iron in the room, water in fridge not replenished.

Plussat: The breakfast was very good, indeed! Excellent with the Falconers to keep al pigeons away! Location of the hotel was perfect, you could easily walk into the city! Nice surroundings both indoor and outdoor! The Staff was very politely and helpful!

Miinukset: I would like to get the chance to get ordinary coffee or real espresso, not just the Nes-coffee machine, at the breakfast!

Plussat: Breakfast was good with lots of choices. Lunch at the snackbar near the pool was good. The location was the very best. From the garden with lots of flowers, bushes, palm trees and an infinity pool you had a full view of the sea although you were a bit above the busy walk way down below the hotel area and shut off from people´s view from down there. The hotel building was nicely constructed with different types of rooms and different sizes of balconies and terraces.

Plussat: Clean bright appearance and the ocean views

Plussat: We find Pestana hotels always comfortable and friendly.

Miinukset: As Vacation club members this was a private booking as no one got in touch

Plussat: Huone merellepäin, tuulensuojainen parveke johon paistoi koko päivän aurinko. Sauna jossa sai heittää löylyä! Aamianen OK. Allasalue siisti ja toimiva.

Miinukset: Hotellin ”kauppa” olisi voinnut olla auki useammin.

Plussat: The hotel facilities are great, great interior pool and jacuzzi! The exterior is extremely beautiful, pool area, sun beds and bar! And hotel location couldn’t be better, 20 minutes walking from the city center, with a loads of good bars and restaurants in the area! Finally the breakfast is great, with the most bread variety I ever saw! And to enjoy the sunset by the pool, my boyfriend received a free prosecco bottle because was his birthday! Totally pampered!

Miinukset: 2 single beds instead a double bed.

Plussat: Champane for breakfast was a cherry on the iceing

Plussat: Hyvä aamiainen, hyvä kylpylä

Plussat: Great view from the room. Excellent breakfast. Nice wellness area.

Plussat: Hyvä aamiainen. Siisti huone. Hyvät näköalat

Plussat: Room was very clean Staff friendly Views are great Location is perfect

Miinukset: Coffee and juices at breakfast were not fresh but they were served from a refillable machine - disappointing for a four-star hotel No shampoo in the spa showers

Plussat: Our problem with this hotel has nothing to do with the hotel itself but with the distance from the town. It is probably only about a mile or so, but the steep hills make it impossible to walk back. The hotel provides a free mini-bus service to and from the town each day, but the last one returns at 17.40. It meant that our day in town had to finish by then, unless we wanted to pay for a taxi back. It felt isolated, as the only option for supper was a €25 meal in the hotel. Having said all this, the hotel was great. Delightful staff (especially Maurilio on Reception, one of the nicest receptionists we have ever encountered) comfortable rooms, stunning views, simply delicious breakfast.

Plussat: The room was very comfortable and it had a wonderful view. The facilities were great, I loved the inner pool and the outside pool, the spaces were beautiful. The breakfast was absolutely delicious and they had a huge variety of food.

Plussat: Abundant breakfast, spectacular views, large room, free parking

Miinukset: Our north facing room was a bit noisy due to the traffic below

Plussat: great views (superior room with sea view)

Miinukset: Horrible coffee (machine) at breakfast.

Plussat: The view

Miinukset: Nothing

Plussat: The staff were very pleasant. Especially Erica our waitress and Theresa who made up our room. The views from the room were great!

Miinukset: The window was right next to the toilet seat, every time we went to the toilet, we had to pull the blinds! The curtains in the room were dirty and threadbare at the bottom. The orange sunbed cushions on the sun beds at the outdoor pool area were very dirty too! They could’ve done with a good wash. The coffee in the dining room machine tasted disgusting!

Plussat: Very very good buffet Breakfast, and food in general. Except drinks from the Pool Bar which were a little expensive.

Miinukset: To exclude the internal Swimming Pool charge from the Spar and Gym.

Plussat: Location. Swimming pool. Gardens

Miinukset: The room was too hot and the fan too noisy. Could not sleep properly. Also staff at breakfast was a bit rude. Just assumed no guest could understand Portuguese and were rude about a colleague and guests. Including me an my partner. It was mainly one member of staff. Although one of the receptionist was not very polite either.

Plussat: A hotel of great character with beautiful gardens and with both garden and sea view rooms available. Set around the buildings of a Quinta and linked by lift and bridge to a sea level sister hotel with level access to the Marina. The location is perfect to access both Funchal centre and the Reid’s hotel area on foot. It is close to useful bus stops, and to the many boat trip providers and restaurants of the marina. 10 minutes to the Marina and 40 minutes to the cable cars at a gentle walking pace. There are two pools and sun terraces to enjoy (one salt water with direct access to sea bathing too) with hotel staff who are approachable and show kindness beyond mere courtesy. Breakfast is a varied, delicious spread and the rooms are comfortable and well air conditioned with black out lining to curtains making for a comfortable sleep.

Miinukset: Very little. A couple of elements that UK customers may be more used to being free: Tea and coffee facilities are provided in the room, though unless you provide your own bags/sachets replacement provisions are charged for. Similarly the safe has key rather than entry code and is charged at €8 per week.

Plussat: - nice room - good parking lot - good breakfast

Miinukset: - rude personnel at reception (not replying when said hello, asking « why are you here? » when you come to check in) - main pool needs to be modernized - everything looks stingy (e.g. sign in the breakfast area asking to not take away food, tiny plates and glasses as if it would make you take smaller quantities...)

Plussat: Swimming pool and access to the sea.

Plussat: Pieni viihtyisä hotelli, erinomainen sijainti. Aamiainen monipuolinen ja paikkakin meren äärellä. Majoituspaikkani oli siis Quinta da Penha de Mar, joka sijatsee rannassa. Parvekkeelta esteetön merinäköala. Kannattaa pyytää huone toisesta tai kolmannesta kerroksesta.

Miinukset: Bookingcomin sivuilla mainitaan, että ilmoittautua voi kummassa hotellissa vain, mutta kun taksi vei minut De Francaan, en voinutkaan siellä kirjautua sisään, vaan kirjautuminen oli de Marissa. Pieni matka kujan toisella puolella, jonne sain oppaan mukaan laukkua kantamaan. Tämä nyt ei siis varsinainen epäkohta, mutta jos varaa huoneen merinäköalalla, niin kannattaa pyytää kuljetus suoraan tuonne de Marin puolelle. siellä on omavastaanotto.

Plussat: The location was okay, if you like bars and restaurants.

Miinukset: I booked an attic room with a view for an extra price., and they put us in a ground floor room with no view. I told them this is the wrong room, and the man said this room is better. Well I would hate to see the other room (which cost more). The staff were extremely rude, and couldn’t care. The air conditioner could not be used as it poured water from unit on the wall. The room was flooding, so we had to sleep in the room with no air conditioner, and it was very hot, so we really didn’t keep at all. The windows did not have security screens, so could not be left open. The two single beds were very old and uncomfortable, as they were rock hard. The pillows were heavy and hard. There was an automatic air freshener in the room, and the chemical spray was emitted every five minutes. We had to put this outside, or else we would have been breathing in the chemical all night. We only stayed in this place for one night as our previous 5 star accommodation did not have a vacancy for this last night. Otherwise I would have moved to another hotel, as this was unbearable. We did not have the included breakfast because it is not available until 0730, and we had an early flight. There was mould in the bathroom tiles. The whole place needs some attention, and the staff need to realise who is paying their account. I would in no way recommend this place to anyone, as it was the worst hotel I have ever been into.

Plussat: Breakfast was a buffet, which was staffed in case you needed assistance, which you could eat inside or, more popularly, on the terrace overlooking the ocean. There was plenty of choice (hot and cold), a large selection of tea, coffee, chocolate, milk and other varieties (such as decaf, herbal and mint tea, loose leaf), breads (which you could toast) and spreads. We enjoyed the fruit selections and pastries in particular.

Miinukset: There wasn't anything we didn't enjoy.

Plussat: Everything

Miinukset: Nothing

Plussat: Good location, right next to the port. Clean and comfortable rooms.

Miinukset: Most of the staff were attentive and friendly (particularly the kitchen/breakfast ladies who were very kind), however the receptionist, Antonio Teixeira, was unfortunately by far the most unprofessional person we have ever met working in hospitality. Not worth going into the details, but his level of distain for guests and sheer rudeness was genuinely shocking.

Plussat: Very clean and comfortable. Very friendly feel unlike the large chains which surround it. Great bar on the side which was very reasonable and served great cocktails with a discount for hotel guests. I was travelling on my own but was made to feel very welcome and safe. Very good value for money, I will definitely stay here again.

Miinukset: Nothing I didn’t like.

Plussat: Olemme asuneet tässä hotellissa yli 10 kertaa 15 vuoden aikana, HARMI että TUI "kaappasi" Finnamatkat ja TUI sitten siirsi herinäkuussa varatun ja varausmaksun jälkeen lentomme päivää 2 päivän 'varoituksella' ! Toinen HARMITTAVA asia oli että Booking com. sivulla oli joko väärin suomennettu tai mistä sitten johtuikin ? että emme tienneet että MAR -puiolen uima-allas on kokonaan pois käytöstä, Booking com sivun mukaan joulunaikana se on käytössä ja silloin kun ei ole saa 10% alennuksen. Emme saaneet, mutta tutussa hotellissa emme motkota koska vika EI ollut heidän ja tietysti pääsimme siltaa pitkin toiseen altaaseen. Pool Staff palveli 150 prosenttisesti kuten koko henkilökunta ! Vika EI ole koskaan hotellin väessä vaan kaikissa 'pakollisissa' välikäsissä ! Meillä on siellä kymmenien ihmisten ystäviksi muodostunut porukka, useimmat käyneet 20 tai 30 kertaa. Missähän muualla vastaavaa ?

Miinukset: Sen kerroin edellisessä vastauksessani. Altaan remontti valmistuu tammikuussa, se puuttuu edellisestä !

Plussat: Good size bathroom and comfortable bed. Satellite TV channels covering quite a few European languages. Nice to be on a flat part of the Island close to the Marina made it much easier to walk. If you went over the bridge from the sea view rooms to the garden hotel section you were very close to a good range of restaurants and bars which we enjoyed. The pool staff were great at making sure everything and everybody was looked after. The majority of the staff we had dealings with were all fantastic.

Miinukset: Having breakfast on the sea view room side of the hotel. It would be nice if the tables were set out for breakfast. It was a bit like camping having to bring everything you needed to the table yourselves. It’s only a little thing but a nicety that would make guests feel appreciated. We used the pool area quite a lot whilst on holiday but one thing could be improved is having mattresses on the sunloungers They were not very comfortable. Alternatively a few more chairs around the pool. They were sadly lacking.