Gaithersburg hotellia

Plussat: Location, staff, cleanliness of rooms

Plussat: Close to all the restaurants and nightlife.

Miinukset: no.

Plussat: Clean, exceptional customer customer!!! Awesome breakfast choices.

Plussat: I loved the location!

Miinukset: Everything was nice.

Plussat: Everything was fine!

Miinukset: No

Plussat: We really enjoyed the view of the water!!!

Miinukset: Things within the room were a little outdated.

Plussat: Everything

Miinukset: No was great

Plussat: Location, friendly staff

Miinukset: Bathrooms outdated

Plussat: everything

Plussat: Very efficient, no problem checking in

Plussat: The hotel is next to a small artificial lake where a variety of restaurants can be found. The room was comfortable and well furnished. The laundry service was very efficient.

Miinukset: Nothing springs to mind.

Plussat: The location is both scenic and convenient.

Miinukset: When we called the front desk or room service from our room, no one ever picked up.

Plussat: The room was extremely spacious and the bed was very comfortable and the check-in person was very courteous and helpful and the location was fantastic (the Regal theater and several dining places within a block and food store within a couple of blocks).

Miinukset: The oatmeal for breakfast was cold and watery. The upside was that the waiter did not charge us for the meal.

Plussat: Great location, spacious clean hotel

Miinukset: Parking costs

Plussat: Great location and paid parking lot had door into hotel lobby.

Miinukset: Parking and breakfast was extra.

Plussat: Excellent location. Spacious room. Free WiFi

Miinukset: Lack of towel racks. No coffee in lobby.

Plussat: Very clean

Miinukset: The construction across the street started at 7 am. Extremely loud. Unable to sleep, Construction should started at 9 am, with a hotel directly across the street.

Plussat: Great convenient location clean hotel

Plussat: location

Miinukset: No

Plussat: The pools were wonderful for my grandson to play in

Miinukset: Construction.....the hotel did not let you know in advance there was heavy construction going on 24 hours a day.

Plussat: Sleep

Miinukset: Parking

Plussat: The facility, the staff, and the hotel's proximity to the subway system.

Miinukset: No

Plussat: Modern beautiful inside and out. Close to many restaurants, a multi cinema, and convenient to Rockville Pike.

Miinukset: Parking fee is a little much @ 18 bucks a night, no Netflix, not easy to get to I 270.

Plussat: I like the location and access to restaurants and highways. Staff provided excellent customer service throughout the whole stay! Checking in and checking out staff very friendly.

Miinukset: Our room was off a main road which was very noisy even at night with big trucks coming through.

Plussat: Everything!!!

Miinukset: no

Plussat: Liked the open area at the entrance of the hotel. Clearly this portion have been always been maintained and upkeep over time.

Miinukset: The entrance to room needs a makeover, room are old. My first room allocated had smoke smell. I informed they changed it . In the new room they also had a quite peculiar smell at the entrance. It was as if the curtains and beddings had a old smell.

Plussat: The cleanliness

Plussat: I always stay at Springhill suites and am very pleased with the location and room design

Miinukset: The beds are too soft probably due to usage. Bed package needs upgrades

Plussat: Free breakfast

Plussat: Large tvs. Decent beds. Close to public transportation shopping etc.

Miinukset: No shuttle.

Plussat: variety of Breakfast items

Miinukset: There's no hot water to make tea during cold winter night. The hotel provided only for one night.

Plussat: Large room in a good location. Close to shopping, restaurants and the highway.

Miinukset: I was disappointed to not see coffee/tea in the lobby at night. The front staff gave me extra coffee pods but really, who wants to drink coffee with powdered creamer? I was also disappointed that I booked a King room and received a room with two beds.

Plussat: Clean room, good deal.

Miinukset: No

Plussat: Just a real nice hotel ...clean... great beds ..decent gym

Miinukset: Nothing

Miinukset: I was up most of the night listening to the howling of the window. Never experienced that before any where.

Plussat: Everything!

Miinukset: No

Plussat: Good services, nice landscape, nice room, delicious breakfast

Miinukset: Nothing

Plussat: Good location, reasonable amenities.

Miinukset: Daily fee for parking is absolutely rediculas.

Plussat: The facility the staff the price

Plussat: Room and surrounding hotel areas were clean. Breakfast was tasty and the staff friendly and ready to serve! Would stay again!!!!

Miinukset: No, all our needs were met.

Plussat: The room and how it was so clean and nice. Also the service provided by the staff was fantastic.

Miinukset: N/A

Plussat: Great breakfast bar with perfect hours 6a to 10a. Friendly staff. Great location.

Miinukset: Maybe add water to coffee area. Only had 1 washer/dryer for large hotel. Perhaps add another set.

Plussat: Hot meal options were great . Location was OK too.

Miinukset: NA

Plussat: Nice clean and comfortable. The employees were extraordinary, always courteous and professional. I would be happy to book with them again.

Miinukset: Confusing getting onto the property with the way the road systems are set up.

Plussat: The staff was among the nicest & most helpful we have ever encountered. The cleanliness was outstanding & the rooms were well appointed. Truly one of our best experiences ever

Plussat: Location to where we had to go

Miinukset: LARGE Number of motorcycles entering and leaving parking lot lots of noise.

Plussat: Breakfast was very good

Miinukset: Limited choices for dinner within walking distance

Plussat: I love everything about this hotel.

Miinukset: No

Plussat: Location

Miinukset: They allow pets, and some barked all night and kept us up

Plussat: Roomy and breakfast

Miinukset: Nothing

Plussat: Sorry did not have breakfast here

Miinukset: Heater was very loud. Bathroom tub was not as advertised

Plussat: Suite was perfect

Miinukset: $125 pet fee is ridiculous!!!!

Plussat: The room size was extremely large. Almost a full size kitchen, even a dishwasher. Who needs that unless you're going to stay for a period of time.

Miinukset: Fixtures fell off the shower...had to fix toilet from running all nite. Returned 10 minutes after dinner was over and lady at desk left the desk while I was there after she told me it was too late to get dinner for herself. OK, brkfst was awful!

Plussat: Excellent service, comfortable beds, full breakfast.

Miinukset: the person in charge of breakfast assistance is not friendly.

Plussat: Great space for families!

Plussat: Staff very friendly and helpful

Miinukset: Breakfast choice not great

Plussat: Nice hotel room that is roomy with a nice bathroom . Located near the freeway . Have stayed here a few times in past and will most likely in future

Miinukset: 1st room was dirty and not as up to date as rooms we stayed in past

Plussat: The room was a wonderful size. Colors calming. The best part was the quiet. I could not hear my neighbors or their TV. Street noise? Not a beep. Bed was very comfortable. Thermostat was difficult to read. Breakfast could have used a second meat option. Smoked sausage not a favorite. Also could have used heavy cream for the coffee. There are so many people on the Keto diet. Staff at the front desk and the breakfast bar were very polite and helpful.

Plussat: Fully equipped kitchenette. Neutrogena soaps and shampoo/ conditioner.

Miinukset: Parking too far away from hotel...long walk, not accessible. Room had cobwebs, Daily room service did not replenish all items, i.e. coffee, tea, etc. and did not empty garbage bag left in the sink. Do not care for the bedding.

Plussat: Perfect place to stay. I will make this place my home whenever I am in MD.

Miinukset: Everything was great.

Plussat: Location

Miinukset: Staff not all friendly

Plussat: Property was very nice.

Miinukset: Staff at the front desk and in’s hotel restaurant were very snippy to just short of arrogant. Meals made wrong . Response “oops we’re sorry”.

Plussat: Very accommodating.

Plussat: Jeffrey at registration desk was so welcoming, helpful, and professional. Very clean room. Great location. Nice fitness room. Friendly housekeeping staff.

Plussat: We went to look at a college and stayed overnight. Very nice location easy parking, indoor pool, Very clean room. High end bath products, hair dryer in bathroom. Coffee maker and fridge. Thermostat heat control. Quiet room, could not hear the neighborhood. 5 min drive to METRO parking garage on orange/silver line.

Miinukset: Bottles of water in the room had to be paid for.2$ each. Either comp them with the room or dont put them there. Leave card with directions to vending machines and ice instead. Seemed cheap for so very nice of a hotel.

Plussat: Staff were very nice. Lady in the restaurant recognized us for the third year. Check-in guy was very friendly, gave us a room close to the elevator so that my handicapped daughters did not have to walk far. Plan to return next time.

Plussat: Room and bathroom are large and clean. Parking, internet and A.M. coffee and more are free always since its my second time in this hotel.

Miinukset: Not really.

Plussat: Big Rooms

Miinukset: Being charge 13$ for breakfast.

Plussat: Location and general facilities. The breakfast is good but if this is not included in the room rate, it can be considered a little bit expensive.

Miinukset: The rooms might require some update but they are fully functional for a business trip.

Plussat: Clean

Miinukset: Check in and check out had a little problems

Plussat: Rooms were so clean

Miinukset: Nothing

Plussat:  

Miinukset:  

Plussat: There was a lot of variety at breakfast and the food was fresh and hot. The business center was amazing!

Plussat: Hotel is very well maintained, everything is tidy and clean. close to the 270 highway

Miinukset: usb sockets

Plussat: The breakfast was excellent - omelets and turkey sausage went well together, four juices available as well as oatmeal, cereal, and waffles, something for everyone. The seating in the dining area was varied and comfortable. There was actually a TV channel listing provided.

Miinukset: My wife would have liked a banana as one of the fruit offerings ( apples, and orange slices. A sleep setting on the TV would have been nice to have.

Plussat: Everything was good

Miinukset: There was no bar in the hotel

Plussat: Comfortable room. Very clean.

Plussat: The room is very clean

Miinukset: The food is garbage also cannot fix the shower head the way we want and it drizzle

Plussat: Staff very helpful and friendly. They went out of their way to be accommodating.

Plussat: How close it was to the fairgrounds where I had a show

Plussat: Great

Plussat: Everything!!!

Miinukset: Only accessing the hotel property by making U turn when coming fro north. Secondly underage kids are left uncontrolled and unsupervised.

Plussat: Very nice hotel. Clean comfortable room. Nice staff.

Plussat: Cheap

Miinukset: No free breakfast

Plussat: Convenient location to DC and surroundings. Very nice breakfast. Friendly staff.

Miinukset: Crazy non orthogonal roads.

Plussat: Very comfortable environment it had everything I needed for my stay

Miinukset: Had trouble getting in and out of the entry doors the locks were not functioning properly

Plussat: All was good

Plussat: Great proximity to local events and shops. Near to where I needed to be. Spacious environs and clean

Miinukset: Attempt to cover up smoking previous in a non-smoking room. Evident to my spouse

Plussat: Good breakfast choices and appreciate that it was included!

Plussat: Everything was so beautiful and clean.

Miinukset: Nothing.

Plussat: Comfortable, good value, good location. Lots of space in the room Well equipped kitchen

Miinukset: Too little room in the breakfast room .

Plussat: Separate bedrooms, kitchen facilities in room

Miinukset: Breakfast area was small and quite congested in the mornings

Plussat: Soft clean beds

Miinukset: Cleaning staff left our door open for about 9 hours. We were out sightseeing. All we received was an apology. Sad!

Plussat: Staff were very helpful and friendly

Miinukset: I thought the breakfast room was tight quarters to get your food and a little small for the volume of people using it.

Plussat: Value for your money. Nice 2 bedroom suite. Good size for 5 people.

Miinukset: Breakfast was limited.

Plussat: Staff and rooms

Plussat: The shuttle to the Metro was an excellent resource.

Miinukset: The breakfast selection was a little lacking in selection. The food I had(French toast) was cold. The toaster couldn’t accommodate my bagel. The coffee and tea selection was excellent. We went to the diner next door for two of the three mornings we were there.

Plussat: The hotel and staff were great. They immediately filled any request we made.

Miinukset: no Every thing was perfect.

Plussat: Its Located near where I need

Miinukset: Not clean specially the bathroom and the sofas in the living room

Plussat: The property was very family friendly and all the staff were super welcoming and friendly.

Plussat: With 1 exception,all of the staff were extremely friendly & helpful.In fact, they were more helpful than in most hotels I've stayed recently. The shuttle service to the Metro Station was very convenient. The hotel is located in a nice area as well.

Miinukset: The lady lifeguard was unnecessarily rude.She would kick people out of pool at 9:45 or 9:50 although hotel pool hours were til 10 PM. We stayed over a week & she was not nice to anyone ever. We had to get towels from front desk.She blew a whistle at us.

Miinukset: The shuttle drivers did not open the door of the shuttle to help us. The shuttle driver was late by double the time we were told.

Plussat: Every thing breakfast, location, staff, Rooms, friendly environment.

Miinukset: Nothing

Plussat: Beds very comfy. Lots of parking and places to eat nearby

Plussat: Great place and easy access to metro and shops , restaurants!

Plussat: Distance from my intended visiting location.

Miinukset: That my rewards number was not used on the booking and the hotel didn’t see my status nor send me my receipt as per the norm. This tool is best for those regular travelers and not business travelers. Moving forward, please use rewards numbers so I can get credit for my stay, my receipt, it’s present on the Hilton app and be recognized at the hotel by my status. Hotel recognizes this is a consistent issue with your site that causes frustration.

Plussat: This is my first review on a hotel. I always rely on someone else’s review to convince me to spend my money. Well, this is where you will get all the bang for your buck! This place was amazing. The staff displayed true hospitality. The food was excellent and the location was perfect! I would easily rate this hotel 11 out of 10!

Plussat: Wonderful Breakfast !

Plussat: The staff were friendly and professional. They were also quick to get items fixed.

Miinukset: The carpet was old and dusty. The sofa was old.

Plussat: Bed

Miinukset: My lights went out and tv payed 130 nobody fixed it until check out smh

Plussat: Buildings for suite and non suite joined. All suites on one side.

Miinukset: Suites are rather small for suites, but OK.

Plussat: All the amenities

Miinukset: We got accused of being in the hallways and we wasn't and I feel like they should of watched the cameras before just assuming and telling the family. Then they tried to say it was several kids around even more reason you shouldn't say anything to anyone until your for sure.

Plussat: Large room, very comfortable with full kitchen Excellent breakfast Nice view out the window of forest - and very quiet

Plussat: Great hotel deals on priceing and great location, nice staff and clean rooms.

Plussat: Amenities,pool, hot tub,gym and friendly, professional, accommodating staff.

Miinukset: My only complaint is that the bathroom fan did not work.

Plussat: Amazing staff ! Good breakfast! Broken microwave replaced quickly! Lovely pool and exercise room! A very cool kids room - filled with great activities! Clean rooms, comfy bedding!

Plussat: Came because my daughter wanted to go to a swimming pool but that was cold. But she liked the hottub better. And the shower was great also.

Miinukset: The morning breakfast is not ment for picky eaters.

Plussat: Room size

Miinukset: The person who serviced our room did not replace items that had been used like shampoo and conditioner and soap. A glass was inadvertently broken at the sink and that was not replaced either.

Plussat: Proximity to National Cancer Institute.

Plussat: I checked in with my friends and when we asked for a room in the same floor close by each other. They gave us a connecting room which was the best.

Plussat: Just a wonderful hotel back in the woods of Falls Church. Walk around ponds minutes away. Restaurant is pricey but decent. Just a wonderful place to get away and relax.

Miinukset: When I booked my stay thru booking.com I was under the impression that I would receive breakfast and a better rate. I saw a better rate on expedia.com. When I called booking.com to match the price they did not do so. So I was very displeased.

Plussat: Price, cleanliness, and proximity to DC.

Miinukset: Seem that there was mold on the ceiling in the bathroom. Dust in inconspicuous areas of the room (e.g. doorjamb).

Plussat: The hotel is marked as 4-star, however it is at most 3-star level except the main floor which was decorated to be attractive. It is overall designed to be a good conference center but not suitable for a family w/children to stay in.

Miinukset: Heater not working properly. Room is relatively smaller. No microwave.

Plussat: Location. Staff was reasonable and nice.

Miinukset: N/A

Plussat: Location and cleanliness of the hotel itself. Very convenient location (only about 15-20 min drive from DC). Also the room and lobby were both very clean and well-maintained. The hotel itself showed its age, but nevertheless very well-managed.

Miinukset: The parking garage was a bit far away from the hotel lobby itself. I assume this was mainly to keep the garage closer to the conference rooms, and seems that this place is mainly used for a conference venue, but it was still a weird layout.

Plussat: The free parking

Plussat: great scenery

Miinukset: no

Plussat: It was clean.

Miinukset: Expensive restaurant and rooms were small.

Plussat: location is perfect, check-in/out was fast and convenient.

Miinukset: nothing

Plussat: The peace , comfort of the bed

Miinukset: no free breakfast, no free wifi,no microwave in room they had maintenance drilling and bamming over our heads for 8 hours in a room above me. I had already transferred to another prior and didn't want to move again. Concierge wheeled me a microwave to use

Plussat: The bed

Miinukset: There was something staff said as I was checking out that seemed presumptuous of her. If I spent the night there, surely I can afford breakfast. I get that a lot though because of maybe how I look. Otherwise up to that point everything was excellent!!

Plussat: It was clean enough.

Miinukset: You could include free breakfast with my package and you should keep a microwave in the room.

Plussat: Very comfortable room. I had a great night sleep in the bed. The décor was nice, and the room was equipped with a refrigerator, coffee maker, large screen TV and other amenities. I will definitely book at the Marriot again in North Bethesda.

Plussat: For me the location was great. Right next to the train station. A lot of shopping close by.

Plussat: Fantastic fitness center.

Miinukset: Rooms have hard floors without carpeting.

Plussat: Nothing. I felt cheated and bamboozled

Miinukset: This was supposed to be for a surprise birthday and it was totally ruined. First the check in was terrible. There were 2 gentleman and the one guy actually sat at the counter hsing personal lengthy end extremely rude conversation with a woman whiile 4 of

Plussat: Clean and friendly wait staff at the restaurant

Plussat: Very clean nice room. Quite comfortable . Nice location

Miinukset: Breakfast is not buffet.. Internet is not free in the room if you are not a member

Plussat: location

Miinukset: I had two different rooms, but both of them had little bit cleaning issues. The hotel employee solved it quickly though. Thanks.

Plussat: The customer service from checking to checking out!

Miinukset: The room was a bit small but very clean.

Plussat: Everything

Miinukset: Nothing

Plussat: It is in great condition. The room was spotless and up to date. It is a beautiful hotel. If I'm in the area again, I will stay there.

Plussat: Clean, good location, free parking

Miinukset: No free breakfast

Plussat: The staff was nice and friendly vey nice and very friendly

Miinukset: The view

Plussat: Great location

Miinukset: The water was shut-down for a repair and I requested some form of compensation because we were from out of town and couldn’t take showers. This altered our plans for the day. The hotel never followed up on the ticket I opened regarding this situation. I plan to keep following up until this is addressed.

Plussat: It was clean, peaceful, and the staff was very professional.

Miinukset: None.

Plussat: Very clean friendly staff

Miinukset: I was under the assumption the hotel I was staying at had a place to sit outside with a fire pit and a bar like the pictures showed on the website! Not happy I wasted money two nights for a hotel that offered nothing !

Plussat: The Marriott staff was great I've been checking in at this same hotel for the last 6yrs and the people in hotel has always treated me well. This time I forgot my key and wallet inside my room, the night manager was great helping out and did take precautions to be sure I was who I said I was, I greatly appreciated him doing that due to my wife was in the bathroom with music playing. Thanks again to the night Manager.

Miinukset: I did not like nor did I appreciate the young rude security guard. I was going to my car and realized I forgot my room key, my wife was inside but in the bathroom with music playing and could not hear me banging on the door since it was late I went to get help from the night manager, as I was explaining my situation I asked you can have security walk me up etc. as the staff was verifying my info I over heard the security guard say "I'm going to have to f*ck him up". I did tell him he knows nothing about me as I am military veteran and Physical Security Specialist and where was his professionalism. At the end the night manager was a great help.

Plussat: Location

Miinukset: Did not have any laundry room

Plussat: The room was beautiful and very clean. The hotel is convenient to everything perfect location!

Miinukset: Check in: the hotel forgot to put a hold on my card for incidentals & called me at 2am to tell me. Said they were only charging me $20/night but charged me $180. Check out: they ran my card separately for charges to the room instead of using the held amt.

Plussat: Room was clean and the shower was nice.

Miinukset: limited space/parking during initial checkin was problematic. And parking lot was very very busy finding parking for evening (this was a saturday night, but overall very congested parking structure).

Plussat: Friendly staff.

Miinukset: Lost and Found procedures could use a little QA.

Plussat: Location and the price.

Miinukset: Parking was public and a bit away from the hotel. There were no mirrors outside of the bathroom. There was a problem with the door and we had a try several times with the card-key before it opened

Plussat: I stay here pretty often and every time I love it. The king rooms with the balconies are the best. The view and the location is perfect. The bed is very comfortable

Plussat: Everything was clean, staff was friendly. Breakfast buffet was amazing!

Plussat: Nothing

Miinukset: We arrived in 97 degree heat at 3pm in afternoon. They said pool didn't open till 5. The sheets didn't fit the bed. Always came off. No hot water we ask twice to send someone up to room to fix. Awful st night Service desk was awful

Plussat: Very clean and confortable room. The breakfast is exelent.

Plussat: Excellent.

Miinukset: Nothing.

Plussat: Staff was excellent. They helped me rent a car, get a taxi and provided me with relevant information on the area.

Plussat: Everthing else was wonderful except the amount of chlorine in the pool

Miinukset: Too much Chlorine in the pool

Plussat: Amazing made to order breakfast!!

Miinukset: Staff at the breakfast area was a little over worked and had to wait awhile to be seated where we wanted.

Plussat: everything was nice from checking to checking out.

Miinukset: disappointed there was no complimentary breakfast like other Hilton Garden locations we've stayed at in the past.

Plussat: The rooms were spacious and clean. The staff was very kind and courteous. The atmosphere was very pleasing to the eye.

Miinukset: It advertise an outdoor pool and that breakfast was included with the purchase of a room.

Miinukset: We forgot a some frozen food secured in s freezer bag in the fridge. We called later in and Lucy the front staff on phone was not helpful. We had to call sever times before she sent someone to check the fridge in the room. And she said they did not see it!!!! No one called us before trashing out stuff. Very , very bad customer service. I would have had fedex go to pick it up and overnight courier it home!!!!!! What a waste!

Miinukset: Comfort of the mattres was terribe

Plussat: Restaurant onsite, good food and a very comfortable room. All staff were engaging and very friendly.

Miinukset: No issues or problems with any part of my stay.

Plussat: Justo was amazing

Plussat: The staff was perfection. Everyone, everytime was professional and helpful.

Plussat: Staff is professional and friendly. Breakfast is almost same everyday but quality is good. Rooms are clean. Parking is free, including basement parking. Walking distance to CVS, ALDI, and Starbucks. I would definitely stay there again.

Plussat: Restaurant service. Food was excellent

Miinukset: Nothing

Plussat: Just about everything was perfect. Room was great, staff very helpful, and they had 3 mixer nights while we were there with free food at dinner! Super breakfast too. One of the top two hotels we have stayed at.

Miinukset: Only one thing was disappointing. The pool and spa were never open to swim or soak. They said they needed a lifeguard. Well you need to invest in one!

Plussat: Clean good location to Fairfax Hospital.

Miinukset: Little hard to find hidden back.

Plussat: Excellent quality for the price

Miinukset: Free breakfast was limited

Plussat: Hotel staff were all very helpful and accommodating. All requests were met and I really enjoyed my stay with them!!!

Miinukset: No

Plussat: Staff was super nice. Room was clean.

Plussat: The breakfast was above average. The staff was well above average. The room was comfortable and large. The hotel location was great.

Miinukset: No.

Plussat: Our studio suite was lovely and the perfect size for spending a few days in the area. Great location! I loved the many breakfast choices and the mixers in the evenings were fun and a great feature. The employees were helpful. Would stay here again.

Miinukset: We were looking forward to the nice pool area and hot tub, but the pool area did not open until noon, so we never had a chance to use it since we were up and doing our thing before then.

Plussat: Breakfast and happy hour offerings very nice. Front desk, catering, housekeeping, grounds and conference staff all polite and friendly. Location next to walkable neighborhood great for pet owners. Shopping center next door super convenient.

Miinukset: The breakfast is rather poor. The electrical plug in the bathroom was not working. Not the cleanest hotel I have ever seen

Plussat: When I came in the manager or supervisor held the door open for me and my son. The agent that checked me in was so sweet. The next morning the manager/supervisor asked how my son was doing and when I checked out they were great. I definitely want to come

Miinukset: Going to another building

Plussat: Breakfast/ The size of the 2 bedroom suite Had putt putt golf on site (very cool) Smoking section very relaxing and comfortable Very quite! And again the suite was amazing!

Miinukset: Housekeeping not on staff after 5 pm Bathtubs we’re permanently stained (I was switched to another suite because of it and the second suite bathtub was the same I scrub and it was just a permanent ring) Nothing for kids to do ( only the putt putt golf but it would only be for a family not families to use at same time) Had to walk out of the the building to get ice from main office Door keys very sensitive (had to get them rescanned several times during our stay) Alert the staff and the manager (corrugated) was so unprofessional that we ended up not staying the entire time we needed, an extra 286 was taken from my husband bank account while we were there, they seemed to act as if it wasn’t any mistake or incorrect We had to show them our bank account wall of a sudden they apologize and apologize and now we have to wait 7-10 business days for their mistakes (Gaithersburg Maryland location) Staff was horrible even corporate is a piece of you know what it’s been 3 days and they still have not returned our call to file a complaint! I will be calling until I speak to higher authority.. Do not stay at this location!

Plussat: Liked the facilities in the room and location

Miinukset: We stayed in a 2 bed suite and The bed in the second room was lumpy and not comfortable to sleep in.

Plussat: Small facility with ease in location.

Miinukset: Sofa bed ..mattress springs and bar to frame in your back

Plussat: I stay there always when I travel to NIST campus. For me it's the best option around NIST, since I do not like huge hotels. Nice and helpful staff. Small, yet pleasant lobby with complimentary coffee and tea. Complimentary parking. Complimentary breakfast. My room was spacious this time and well equipped (with kitchenette).

Miinukset: Maybe the hotel could be renovated at some point? It looks likes some improvements in cleanliness would be possible.

Plussat: Location, stuff, lobby.

Miinukset: Room wasn't clean, it had dust on night stands and carpet is old and dirty.

Plussat: Everything was great!

Miinukset: Nothing.....

Plussat: Size of the room, amount of space for clothing and personal items were plenty sufficient! Bed was comfy! I was by myself but the room would have been fine for 2 people! Also, coffee 24/7 and free breakfast every morning!!

Miinukset: The coffee maker would be better suited for paper filter and ground coffee as it makes terrible coffee w the pod in the room. Luckily there is free coffee in the lobby 24/7

Plussat: Great location, right off I 270. Easy on and off. Second time here and will be back again!!

Miinukset: Nothing

Plussat: Staff was super friendly and helpful. They had my key waiting when I got there so early in the morning, after an all-night flight. Good location.

Miinukset: Our room was a ADA room, so the bathroom was hard to keep clean due to no tub (shower only), and no shower pan. Basically the entire floor was the shower pan.

Plussat: Absolutely everything.