Galena hotellia

Plussat: The property was exceptionally clean and well maintained! The staff were completely attentive to the needs of the guests, and they were VERY friendly, kind, and courteous! We enjoyed our stay with them and will definitely be back!

Miinukset: Nothing! Perfect stay!!

Plussat: Really loved this place. Wonderful atmosphere, great knowledge of the building and town, abd wonderful food.

Plussat: Delicious breakfast with friendly. Informative hosts. Able to help with dinner reservations.

Plussat: The personal touches were everywhere, such as a handwritten welcome note in our room upon arrival AND slices of homemade Mexican Chocolate Torte in honor of our 27th anniversary. A cocktail hour with a fancy menu to choose wine, beer and fabulous cocktails from, along with a great selection of cheese and salumi. Yummy sit down breakfast. Douglas and Robert were perfect hosts, fillling us in on the history of the house and all things Galena. They had ongoing communication with us from the time we booked our stay up until the time we left, and surprised us with yet another hand written note (farewell this time) and some homemade marshmallows. The house was comfy and warm, and our room was lovely.

Miinukset: I have nothing negative to add!

Plussat: Accommodations were superb. Loved the room, including the private bathroom with stand-alone tub. Bed was very comfortable. Lovely view of gardens from screened-in porch. Located on quiet street, but within walking distance to dining, shopping & sightseeing.

Miinukset: Everything was truly awesome. The inn keepers are very welcoming & take great care in making sure their guests are treated well.

Plussat: Beautiful home with lovely garden and side porch to relax

Miinukset: Clean, serene and very relaxing

Plussat: The breakfast was great and the location was very convenient. The hosts were very gracious.

Miinukset: Really no complaints.

Plussat: We liked everything about the property, it was beautiful, very clean and well maintained. Robert and Douglas were wonderful and breakfast was excellent! We felt right at home!

Miinukset: We have no complaints.

Plussat: The size of the room was huge

Miinukset: They had one choice for breakfast we thought. The waitress didn’t tell us we could order a special meal when checking out we were told we should of notified them and was very apologetic

Plussat: The breakfast was tasty but would have like a choice

Miinukset: There was only 1 bar of soap

Plussat: We absolutely loved our stay at the Goldmoor Inn! The property was beautiful and very well maintained. Our Suite was clean and absolutely gorgeous. The staff were friendly and very accommodating. We had complimentary breakfast delivered to our room each morning and it was very delicious and filling. We will most definitely visit again! :)

Plussat: Quiet, tasteful yet still close to wineries and galena. Birgit and Slobo, awesome

Plussat: Great room, great staff

Miinukset: Distance to town, but really not that bad

Plussat: Very nice to have breakfast delivered to the room. The location was beautiful and the staff very nice.

Miinukset: These are very minor things but a office area for business use would be nice. Also leaving an outlet by the bed open for phone charging.

Plussat: It was very clean! The room was very roomy and nice layout.

Miinukset: Weather was very hot would have enjoyed a pool.

Plussat: The owners are fabulous. They go out of their way to make sure your stay is memorable. We would stay here again! We’re telling friends to do the same.

Plussat: Wonderful hosts, fantastic breakfasts, and romantic surroundings.

Miinukset: Perfect romantic weekend getaway.

Plussat: The owners are so warm and welcoming and go out of their way to make it a special experience. The breakfast is hands down the best part of the stay. Delicious!

Plussat: Breakfast was delicious! The wine was sweet!

Miinukset: I wish there was a full length mirror in our room.

Plussat: Decor wasn't as Victorian/froufrou as some in Galena. Parking was great and we could leave our car there and walk to the shopping area. Breakfast was on a gourmet level.

Miinukset: Stairs were long and steep. The room was VERY small for the money. No closet, just hanging hooks for coats.

Plussat: the food was excellent, The owners were absolutely delightful and provided alot of extra touches. Can't wait to go back.

Miinukset: nothing

Plussat: The beauty of the B&B, old fashioned yet everything you needed to be comfortable. The rooms are beautiful and comfortable! Comfort and the new owners are great!! They welcome you like family and make sure you have everything you need! Wonderful place!!!

Miinukset: Nothing!

Plussat: The location is perfect. Lots of things to do in Galena and surrounding area. On a clear night without light pollution you can see an amazing number of stars. Perfect for a relaxing escape from the hustle of every day life.

Plussat: Nice secluded place to stay. Pretty grounds(even with the ton of rain)Hal and Wendy were lovely hosts. Breakfast was amazing. We will definitely be back

Plussat: Very clean and comfortable!

Plussat: The owners are great . The food was excellent. They even had an art exhibit in their barn on Saturday with some amazing artists. I can hone with some real treasures

Plussat: Owners very nice. Breakfast excellent. Cabin was clean, comfortable and cozy. Serene setting and minutes away from 2 fun communities

Plussat: Everything was terrific and would return without a second thought!!!!!

Plussat: Quiet and remote . Out of business and usual bisness day. Great place for relaxation.

Miinukset: Water pressure should be improved.

Plussat: Breakfast was amazing. Loved the secludedness. Beautiful cabins.

Plussat: The location is isolated, private and absolutely picturesque.

Plussat: Friendly staff, good location

Plussat: Overall, It was a very comfortable hotel. I liked the free breakfast, coffee, bar, and peppy music in the lobby. It was pretty quiet and peaceful as well. I would def. stay again.

Miinukset: Room looked aged. Keys worked poorly on the room door and breakfast hot foods were lukewarm.

Miinukset: The exercise room was substandard. One treadmill and a universal weight machine in a very small room. Disappointing to say the least.

Plussat: Unique decorating ideas and overall upnorth themes. Good breakfast provided and very personable staff.

Miinukset: The whirlpool was not working but not really a fault of the motel. It was being scheduled to be fixed.

Plussat: The decor was very cute and the common areas were lovely

Miinukset: The parking lot lights shone into our bedroom making it a little bright

Plussat: I stayed here several years ago and was then. This hotel continues to be impressive. The room was spotless and the addition of having a Kurig machine in the room was a plus!

Miinukset: There was a used womens razor in the bathtub and the pool was down until our last day there, other than that it was a nice place and the staff was friendly

Plussat: quiet. comfortable bed.

Miinukset: spotty wifi

Plussat: This hotel only had a two star rating, it is way better than two stars. The room we had was small but vary clean. The staff was vary good and helpful. The location is a short drive back to town,it is located in or next to a small shopping center.

Miinukset: For the price it was fine, only one thing was a little different. That was the TV has vary limited stations.

Plussat: Location was great - right outside of downtown Galena and other attractions Friendly staff and customer service Very easy booking & fantastic price! Cozy and comfortable room, very clean Perfect for a Galena getaway trip!

Miinukset: Mediocre breakfast

Plussat: Clean. Great Breakfast. Had a Bar.

Miinukset: Only one person working the Bar and Front Desk in the evening took for ever to get served in the Bar.

Plussat: The staff was very welcoming and informed

Miinukset: No complaints

Plussat: Room was clean and had large bathroom. Reasonably priced for a touristy area.

Miinukset: Breakfast options were mediocre at best.

Plussat: Nice bathroom

Miinukset: Stiff beds

Plussat: The free breakfast was great.

Miinukset: Nope, We had a great stay!

Plussat: The hotel hot tub and bed

Miinukset: The pillow

Plussat: Best breakfast of any mid priced hotel. The breakfast staff where 5 star.

Miinukset: The guests need to take a course in how to run the tv remote. Very not user friendly.

Plussat: very clean. toilet was about to overflow and a young man came up right away and fixed it.

Plussat: One of the best overall experiences ever in a motel. Rooms were nice, staff was excellent and continental breakfast was great.

Plussat: Hotel was just as described. Very clean and staff was friendly. Rooms were excellent.

Miinukset: My room was switched and was ok with me because my cousin was staying with me and they switched me to a room with 2 queen beds but then they told me they made a mistake and I would have to move again and finally they upgraded me to a rm with fireplace.

Plussat: They made the waffles for me.

Miinukset: Pillows were whimpy.

Plussat: Nice swimming pool and peaceful around the hotel.

Plussat: Great place to stay. We will be back.

Miinukset: No

Plussat: Everything

Plussat: Comfortable apartments with full kitchens. Quiet, beautiful setting. Close to downtown Galena.

Miinukset: The bathrooms need updating but were clean and functional.

Plussat: Scenic view from restaurant & and food was good.

Miinukset: Way over priced room. Smelled from mold, no view & very meager amenities & decor. Much nicer for the same value at Lake Geneva, Door County & The American Club. Parts of deck walkways falling apart and building in need of repairs. Sad

Plussat: The setting is just amazing, rolling hills in ILLINOIS? People are accomodating, they want you there,,,

Miinukset: we got in around 8:15,, front desk had one person,, some weddings on the property, second person should be there to answer goofy questions??? so check in ran long, then all the places to eat close at nine,, even the town,, not good, hungry etc...

Plussat: Great service, room was really nice. Better than expected.

Miinukset: Wasn't as close to Galena as I wanted. Would not have been a problem but the taxi service never answered their phone.

Plussat: Great staff, room was clean and comfortable. The bathroom seemed updated. Overall feel of the resort was friendly, clean, and welcoming.

Miinukset: The resort seems to be older with a little bit of visible wear and tear. The outside deck has some damaged boards and the stair cases to our room had some rusted spots. Other than the wear and tear the bathroom was really small. None of these issues were deal breakers.

Plussat: Loved the villa! Best vacation ever! The room was beyond expectations, and the staff was super friendly and accommodating; the shuttle to the Halloween parade was a big help! The views were gorgeous, food delicious, and I am beyond happy that I chose this spot to propose to my girlfriend! Unforgettable experience.

Plussat: Beds were very comfortable and the breakfast buffet was excellent! Stayed right before Christmas and the whole place was beautifully decorated.

Plussat: Everything was great. But the BEST thing of all was the staff. So Nice. So Efficient. Truly would have been just a good experience if not for the staff who went out of their way to help us and meet our needs. So friendly. They treated us like good friends.

Miinukset: 1. Gift cards must be used on the actual website, not a third party site. This is not made clear until it is too late. Third parties are not advising people with gift cards to book the room with the resort. 2. The special for the nite was not posted clearly, or related to us by the server. 3. There is no place on the website to see the rooms and where they are located.

Plussat: The beautiful scenery

Plussat: Our stay was quiet, peaceful and comfortable. Friendly staff.

Plussat: Beautiful room and great price.

Miinukset: It's a timeshare and they're constantly calling the room to get you to book a sales presentation. Parking is also very limited. You also had to pay for everything IE; WiFi, coffee, etc.

Plussat: fireplace one side in huge hot tub/bathroom area,the other in bedroom, beautiful sunrises out window,private

Miinukset: murphy bed was comfortable but watching TV from bed difficult due to lack of back rest

Plussat: Pretty environment friendly staff.

Miinukset: I did not read the fine print they do not clean for you it is considered a time share.

Plussat: We liked the fire place in the bathroom and room and the balcony view

Miinukset: Everything was just fine for us

Plussat: Very disappointed with this hotel and the experience that we had overall not what we expected in the way it was handled they would not accommodate us and all they kept saying was if we would've been members they would've been able to take care of us.

Miinukset: The bathtub was dirty we brought it up to their attention and they just did not care

Plussat: Location was good and the staff somewhat pleasant. The size of the room was awesome, well equiped with utensils, plates, silverware, etc. Didn't know we had to pay $100.00 deposit at check-in and then it was an additional $30.00 for taxes!

Miinukset: We were on the bottom floor and the level above us the floors squeezed all night with people moving around. Didn't get much sleep the two nights we were there. The mattress was so hard it was like sleeping on the floor!

Plussat: Comfortable and clean

Plussat: We loved the fireplace in our room and by the jacuzzi tub. When we got here they were serving wine. Cozy, quiet, and romantic stay for a great price!

Miinukset: When pulled bed out, had to move chair out — making chair often in the way.

Plussat: The place is located in nice area. Quiet and peaceful.

Miinukset: . No breakfast .The desk staff were unpplesant

Plussat: No housekeeping to bug us every morning

Miinukset: Snow removal after snow storm couldve been better.

Plussat: My girlfriend and I have stayed here in the past. We booked our most recent trip about two months ago and have been looking forward to this for a while! The area is beautiful and we enjoy the shops in Galena.

Miinukset: I was called and sent a txt indicating that during our stay there would be some emergency construction going on. I was told that the work was to repair chimneys in the attic of the building. I was also told that they would not be using the 3rd floor rooms in the areas of the construction. Having learned of this, I requested either a room upgrade or something for the inconvenience. I was told that wasn’t an option. We decided to make the best of it and still come. Saturday morning we woke up and got ready for our day. We turned on the shower to find we had no water pressure. I called the front desk to let them know. They indicated that a maintenance person would be up to look into it. He never came. After our showers we made breakfast in our room. We sat at our table to eat, shortly after we sat down the pounding started above us. We could hear saws, nail guns and pounding as if it was in our room. At one point something was dropped above u. After that happened we watched the dust from the light fixtures rain down into our food. After cleaning up breakfast we left for our day in Galena. We returned later that night to enjoy some wine and quiet time. We received a call that night from the front desk indicating that they were experiencing low water pressure and they were not able to get anyone out for service until Monday. They did ask if there was anything they could do, but realistically what could they? I understand that things happen unexpectedly, but I would expect a reduced rate or maybe a discount on a future stay. Something for the inconvenience.

Plussat: Nice room, clean close to town.

Miinukset: The pool was down for maintenance.

Plussat: Hot tub, huge pool, great breakfast, staff very friendly. Clean rooms.

Miinukset: No elevator. Had to go thru lobby to get to pool. No actual bar.

Plussat: The hotel was nicely located. The staff were friendly and helpful.

Miinukset: The hallways were dirty. The security was poor. The doors to the outside that should have been accessible only by a key card, or left wide open.

Plussat: The hotel was clean. The continental breakfast. Close proximity to downtown Galena. free wi fi staff for the most part was friendly, especially hotel employee.

Miinukset: The fireplace in our room did not work properly. We spoke with management and maintenance. The issue was not resolved. We had to plunge the toilet every other time it was used maid service did not make our bed they just threw the covers up over the sheet

Plussat: Pool area

Miinukset: Nothing

Miinukset: No firework on New Year

Plussat: Large pool was popular with my child

Miinukset: The breakfast was the typical all-carb, no-nutrition disaster, with all plastic packaging for immediate landfill, and no option for reusable, metal silverware or plates. Yuck. We skipped it. The lobby is pretty cheesy in terms of its decor and the casino

Plussat: Breakfast was great!

Plussat: EVERYTHING! The stay was very comfortable and relaxing. Staff were very easy to communicate with. They made sure everything was meeting our needs! Thank you so much!

Miinukset: Nothing

Plussat: It's a great place to stay. Love it.

Plussat: The staff was very friendly :)

Miinukset: I think the price was a big high for the stay. Otherwise, everything was as expected.

Plussat: Very clean and comfortable. No issues at check-in. I will stay there again.

Plussat: We had an excellent experience! We highly recommend this location and will be staying there again!!!

Plussat: Everything was very nice. The staff was very friendly and helpful. Room was nice and clean. Breakfast was good.

Miinukset: Breakfast could have been a little better.

Plussat: We have stayed here several times and it’s always excellent. The staff is helpful and friendly.

Miinukset: ventilation system kept us awake. no hot water when we checked in... unfortunate that the motel's water heater broke. The staff was very apologetic about the inconvenience.

Plussat: good location for our weekend.

Miinukset: no

Miinukset: Room was cold

Plussat: All of the staff were very courteous, helpful, and professional. The amenities were excellent, and the breakfast was plentiful, tasty, and satisfying.

Plussat: Clean and updated Breakfast was good and upon checkin we were given a room with a fireplace, nice touch since it was sub arctic temps outside!! Wished we had brought our swim suits as pool and hot tub looked nice.

Miinukset: door latches a little noisy-you could hear people coming and going

Miinukset: I don't know who to blame but I needed the room for 2 nights and the hotel had it listed as a 1 night stay.That made for a very unpleasant time to find another facility at a late evening arrival.The staff did assist me in locating another facility.

Plussat: The property was 5 minutes by car from Main Street in Galena, IL which was our interest in traveling to that area.

Miinukset: The room was a bit too dark for our liking due to light placement.

Plussat: Clean, spacious room. Easily accessible and 5 mins drive from Galena.

Plussat: Stayed here before. It's pretty quiet and a short drive to downtown. The room was clean. The rates can be high for what you get, but the rooms are okay.

Miinukset: We were in 2 different rooms. The pillows need replaced. Mattress in 303 was okay. The mattress in 107 was terrible on the back. Towels are some of the roughest I've used.

Plussat: Everything was great. The most important part was that I asked for a framed picture of Jeff Goldbloom to be waiting for us in the room when we arrived and IT WAS THERE. Gosh, that was a wonderful moment. Thank you so much.

Plussat: Clean, comfy rooms, onsite Summit Restaurant had delicious food and drinks. Beautiful views. Pool was large and clean. Easy and friendly check in.

Miinukset: Hot tub jets were a little aggressive. Window views from our rooms were of the neighboring building’s roof.

Plussat: facilities were great, rooms great

Miinukset: all of eating places closed,did not know this prior to coming. No fresh coffee or breakfast available,had to drive 30 min to get this,would have been nice to have coffee and a roll or something in the lounge area at least

Plussat: The room was a nice large size and clean.

Miinukset: We were hoping that the bar had big comfy chairs/couches around the fireplace to have evening cocktails. It was just tables/chairs, and loud music. Would have preferred soft music. Would have liked to rent a movie in the room. Channels were limited.

Plussat: The best thing about this resort is the slopes ! Also, the staff at ski school are very nice and helpful.

Miinukset: There is no elevator in the hotel with 4 floors. It's so inconvenient for skiers and snowboarders with a lot of belongings.

Plussat: Stay was very accomodating, besides the rooms are very outdated and small beds. Service was great, slopes were awesome, and food was really good.

Plussat: Nice stuff, good food, good localization- close to mountain, good skiing spot, good parking lot, an amazing view

Miinukset: Cold water in the pool, no elevator, poor TV signal

Plussat: We stayed in remodeled room so it was clean with very comfortable bed, resort restaurant provides good ‘comfort’ food, staff is helpful. This is good gateway location sitting on top of old mine with beautiful, panoramic view of Mississippi River below. We came down here for skiing but Midwest capricious weather allowed only one day of sliding on frozen ice crushed water.

Miinukset: Very poor WiFi on location, at times unable to support WiFi calling, DIrect TV signal would become diluted at peak viewing hours, road connecting to resort very poor filled with patched up holes.

Plussat: The location is perfect, however there is nothing else apart from this resort. Beds are great! Very friendly staff!

Miinukset: It is clean but quite outdated. Small room with even smaller basic bathroom. Restaurant choice was minimal, food was ok.

Miinukset: The area was dreary to say the least but this was probably due to the time of year. I did not stay in the small cabin due to a snow storm coming in and not wanting to get stuck in the tiny cabin. The pictures made it look bigger and nicer then it actually is.