Galena hotellia

Plussat: Really loved this place. Wonderful atmosphere, great knowledge of the building and town, abd wonderful food.

Plussat: Amazing food and service! A quick walk to downtown Galena.

Plussat: We were extremely impressed with the Aldrich House. Very clean, and best Robert and Douglas were the most gracious hosts. Food was delicious. Will definitely tell our family and friends to stay during their trip to Galena, IL.

Plussat: This is an excellent B&B! The house and its decoration have been done with care. The hosts really now how to run a B&B. The freshly prepared home made breakfast was breathtaking. But on top the entertaining friendly hosts were extraordinary. In the afternoon you get a drink and home made little things to eat. And this in a protected Veranda. I would recommend this place any time! The hosts facilitate a lot of interaction between the guests so you become part of a nice international and national group. Galena is a very nice historical place with good food .

Plussat: I could feel special holiday atmosphere with nice and bright Christmas decoration. The room (especially in bath room) was so tiny but cozy. Lovely furniture, sophisticated lighting, every pieces were with great taste. Strongly recommend for couple or closer friend. Breakfast was delicious but not beyond my expectation.

Miinukset: Need repair the key of front door. It was so hard to lock or unlock. There is no parking lot just street parking in front of the house.

Plussat: Breakfast and our hosts were amazing! We enjoyed our interaction with the guests over breakfast too.

Miinukset: Nothing!

Plussat: Beautiful home with lovely garden and side porch to relax

Miinukset: Clean, serene and very relaxing

Plussat: Owners were fantastic! Great breakfast and fun happy hour Perfect location for Galena

Plussat: The breakfast was great and the location was very convenient. The hosts were very gracious.

Miinukset: Really no complaints.

Plussat: Ideal location with a great breakfast. Room was very clean and the hosts were great!

Plussat: The setting is wonderful- like a little european estate! wish the leaves had turned a little more the views were gorgeous, serene. Staff and owners genuinely wanted our stay to be the best!

Miinukset: Decor in our room was a little heavy and dark- but I know there are other options. I thought it might be nice to have a book of all the rooms in the lobby area or on the website for returning guests to pick a different room/cabin.

Plussat: The food was good but not exceptional for the cost.

Miinukset: Dinner did not have wild salmon but farm salmon. Breakfast used canned blueberries not fresh. Only scattered three fresh blueberries on plate. Waffles should be crisp not soggy.

Plussat: It was everything a bed and breakfast should be.

Miinukset: breakfast waffles and french toast was not cooked enough..waffles seemed like a microwave product. the waitress did not say if there were other choices for breakfasts

Plussat: The breakfast was tasty but would have like a choice

Miinukset: There was only 1 bar of soap

Plussat: The inn was very nice and the views were gorgeous. Our room was nicely decorated, clean and very spacious We loved having breakfast served in our room.

Plussat: The entire location is amazing. I would recommend it to anybody for any little get away. The people were all so friendly and made us feel very welcome.

Plussat: Great room, great staff

Miinukset: Distance to town, but really not that bad

Plussat: Quiet. Loved the cabin and privacy. Staff was very accommodating and friendly.

Plussat: It was very clean! The room was very roomy and nice layout.

Miinukset: Weather was very hot would have enjoyed a pool.

Plussat: Breakfast was amazing.

Miinukset: Beautiful facilities and wonderfully decorated.

Plussat: The facility was amazing. The location was so close to downtown shops, restaurants and bars.

Miinukset: The seating area was small.

Plussat: This place is AMAZING! We loved how well decorated everything was and all of the little touches that were put into it. The breakfast was also exceptional!

Plussat: We loved everything from the building to our room. Every detail was carefully thought of. The bedding is amazing and so comfortable. The best breakfast we have ever eaten! Our stay was perfect!!

Plussat: Our room was elegant, very comfortable and so very well appointed. Matt is a terrific host!

Miinukset: Matt is a great, classy young man with a terrific sense of service. We expect to return. So everything was super!

Plussat: The property exceeded our expectations. The rooms were decorated in a traditional style with modern touches. The location is key for grabbing a drink or bite to eat downtown.

Plussat: The rooms are magnificently decorated. The location is perfect. The staff was very very accommodating. It is a wonderful place to stay.

Miinukset: Nothing

Plussat: Extremely well appointed and large guest rooms, separate sitting area outside bedroom, comfortable bed and linens, awesome breakfast, thoughtful and inviting innkeeper

Miinukset: Nothing noted - all aspects exceeded expectations

Plussat: The breakfast was outstanding. Excellent choice of items for the meal. We were pleasantly surprised by the service and quality of food.

Plussat: We loved everything here. So worth the experience to stay here

Miinukset: We loved everything about this place!

Plussat: The bed was very comfortable.

Miinukset: Easter Day wasn’t the best travel day.

Plussat: The owners were fantastic! And the breakfast was outstanding! We enjoyed visiting with the owners and guests at breakfast and at “wine time”!

Miinukset: We liked everything!

Plussat: Rustic and Romantic

Miinukset: Just know the stairs are very steep. Other than that, no issues. Very nice B&B

Plussat: Room was quiet and very comfortable. Breakfasts were delicious and just the right amount. Don, the owner, was very friendly and helpful. Just a short walk to town.

Miinukset: Room was not made up the second day of our stay. Thankfully we didn't need anything.

Plussat: The whole experience was amazing. It was comfortable it felt like home. The breakfast was delicious and filling!

Plussat: Great location. Attentive hosts. Comfortable common areas for guests to use. Excellent breakfast.

Plussat: Best French toast!

Plussat: The owners, Don and Susan, were so kind and willing to do anything to make our stay comfortable. The room was cozy. The beds and towels were divine. Loved the homemade breakfast by Susan "Breakfast Diva" (check out her cookbook!) and 5:00 p.m. Wine Time so we could get to know the other couples staying there was fun. The ice machine and free bottled water, coffee and homemade chocolate chip cookies were nice added amenities as well!

Miinukset: Parking lot across the street from B&B (the fact that it is free parking and you can walk to downtown shopping makes up for it). Some traffic noise at night but nothing that kept us from getting a good night's sleep.

Plussat: The staff was very friendly..... The rooms were clean.....

Plussat: Location and breakfast

Miinukset: No housekeeping, never took out the garbage of the room in 3 days. One small soap for 3 days Makeup towel provided smelled bad and was very old and in bad shape

Plussat: The room was comfortable and the hot tub was a great bonus. The hosts were friendly and courteous without being overbearing, and breakfast was tasty and filling. The location was private, yet convenient to local activities. It was a great place to retreat and recharge.

Miinukset: The only thing I could think of would be ro skim the pond, however with all the rain here lately, we understand that would be a lot of work and maybe impossible at this time of the season.

Plussat: The owners were so friendly, and breakfast was great everyday. The cottage and land was very peaceful and private, but still an easy drive to all that Galena has to offer!

Plussat: Breakfast was outstanding and cottage was extremely comfortable.

Plussat: The blueberry pancakes were delicious! The scenery spectacular and the quietness was awesome!

Miinukset: You could've convinced yes ty stay an extra night! It

Plussat: We liked the grounds for walking and multiple places to sit and enjoy nature.

Plussat: The owners were very friendly. The breakfast was certainly filling but nothing special.

Miinukset: The room was extremely small. No place to unpack. The towels and rug in the bathroom were old and stained. The TV didn’t work. The whole property just seemed junky rather than “a nature-lovers” retreat. The pond was scummy. Can’t imagine anyone actually sitting by it.

Plussat: Rooms , surroundings , birds, breakfast, cookies, hosts and price.

Miinukset: It was an excellent cottage and peaceful getaway place to stay excellent breakfast super host and good locations.

Plussat: Quaint, quiet, and cozy. Way off the beaten path, but only 15 minutes from Galena, if that makes sense. The Innkeepers were very nice and the breakfasts delicious!

Miinukset: Would have liked an option for a king sized bed, but that’s far from saying we ‘didn’t like’ it.

Plussat: Hal and Wendy made us feel like family, breakfast was amazing and homemade. Our cottage was comfortable and cozy. There is a beautiful pond on ground. We cant wait to go back. We are so glad we choose Hawk Valley for our Honeymoon.

Plussat: Breakfast was amazing, hosts were great, scenery breath taking, location perfect for a “get away”, bed felt so good I wished I could’ve spent another night, and We will stay again.

Miinukset: N/A

Plussat: The location is isolated, private and absolutely picturesque.

Miinukset: The exercise room was substandard. One treadmill and a universal weight machine in a very small room. Disappointing to say the least.

Plussat: Breakfast was good

Miinukset: Rooms comfortable

Plussat: Ideal location, close to downtown. Room extra clean, quiet, and comfortable. Good breakfast.

Miinukset: Nothing

Plussat: More places should follow your lead concerning pet friendly! One place we stayed at charges a really high fee for one dog and he has stayed several times without incident. If it wasn't convenient and one of the few in Champaign, I'll we would not stay there.

Plussat: Location to downtown shops. Easy quick drive.

Miinukset: Eggs

Plussat: Close to downtown. Friendly staff. Room was great!

Plussat: Very quiet rooms Good breakfast Great pool area

Miinukset: None

Plussat: There was a nice variety of food on the breakfast buffet. The location was not far from town and close to a grocery store.

Plussat: The staff was great!

Miinukset: The beds were uncomfortable - not out type of firmness- Breakfast left a little to be desired- and the size of the room was small.

Plussat: Didn’t eat there

Miinukset: Liked the bar

Plussat: Bed was super comfortable. Room was very cozy and relaxing. Breakfast was spot on. Very good overall.

Miinukset: No crickets in the room to keep my wife awake. Hard thing to control, especially the time of year we stayed. That is literally the only complaint.

Plussat: This hotel only had a two star rating, it is way better than two stars. The room we had was small but vary clean. The staff was vary good and helpful. The location is a short drive back to town,it is located in or next to a small shopping center.

Miinukset: For the price it was fine, only one thing was a little different. That was the TV has vary limited stations.

Plussat: Great location....comfortable room......professional, friendly, helpful staff.

Miinukset: Everything was as it should be.

Plussat: Bed extremely comfortable. Room very quiet. Best nights sleep I’ve had in a long time.

Plussat: The free breakfast was great.

Miinukset: Nope, We had a great stay!

Plussat: Breakfast was good and servers were wonderful!

Plussat: Excellent staff! Dana was personable and helped us with all our needs! Beautiful clean rooms, comfortable beds. We would definitely stay here again!

Plussat: Nice bathroom

Miinukset: Stiff beds

Plussat: Size of room, amenities, and waffles prepared and brought to our table

Miinukset: Cooling system, numerous hairs in bathroom sink

Plussat: very clean. toilet was about to overflow and a young man came up right away and fixed it.

Plussat: Everything

Miinukset: Elevator very slow

Plussat: Clean!!! Kids and adults all happy! Ages 9-84!

Plussat: Staff friendly and helpful, facility was clean , the pool area was well maintained. The slide was the biggest hit. The breakfast buffet was plentiful, the staff really paid attention to keeping the food at its best. The eggs really were extra fluffy! They kept the area bussed and immaculate.

Plussat: Breakfast was good and variety ech day was appreciated

Miinukset: the newly renovated facilities were very clean and nice.

Miinukset: Could keep maintenance up. Railing rusty.for.qhat you pay. Resorts down south are ALWAYS kept up.

Plussat: The resort offered many activities on site.

Miinukset: We stayed at a villa located on the resort property. It appeared nobody had stayed at the villa for awhile and the room was not freshened up. It was musty and very dusty. There were cobwebs on top of the lamps and nobody had run a vacuum before or during our stay. Also there were several spiders and ants in the room. Also, we were charged an extra 20.00 a day to use the resort amenities which included a shuttle. When we asked to use the shuttle we were told we needed to give a half hour notice. I never saw the shuttle being used. They seemed to deter people from using it.

Plussat: Everything

Miinukset: Hard to say. I was there only for 2 days

Plussat: Having been mine and my partners first time in Galena, we could not have asked better place to experience it then Eagle Ridge. The staff was incredibly welcoming and helpful with any questions or requests we had. The property is beautiful and impeccably maintained. We're excited to come back and see it in our more preferred season, summer. See ya soon!

Miinukset: Having to leave

Plussat: Scenic view from restaurant & and food was good.

Miinukset: Way over priced room. Smelled from mold, no view & very meager amenities & decor. Much nicer for the same value at Lake Geneva, Door County & The American Club. Parts of deck walkways falling apart and building in need of repairs. Sad

Plussat: Spa was very friendly and relaxing. all staff was very outgoing

Plussat: Great service, room was really nice. Better than expected.

Miinukset: Wasn't as close to Galena as I wanted. Would not have been a problem but the taxi service never answered their phone.

Plussat: The brunch was delicious and included a meat craving station and unlimited mimosa's.

Plussat: Quietness

Miinukset: No complementary coffee, cookies! The boating are need more staff and boats

Miinukset: 2 bedrooms...in the extra bedroom, I could not take a shower...bath water flowed, but couldn’t flip on shower ( have been in 100’s of hotel rooms and never had this issue). Instructions may have been beneficial or perhaps it’s too old to work???

Plussat: Maranda at checkin was so very helpful with a very expensive situation we we were having while checking in so appreciated her concern and help with the matter and outcome to the situation. She made our stay so much more enjoyable since this was our 40th anniversary and we had our honeymoon here in 1979 and have been here on our 5th,10th &15th

Miinukset: There wasn’t much to do at the resort. Male staff at the general store not welcoming at all.

Plussat: Overall, hotel was wonderful! Front desk employee was great, the rooms were clean and cozy, and I want to stay again soon!

Miinukset: The water had a horrible smell but was tolerable. And no vending or food available, just some candy available for purchase behind front desk.

Miinukset: location and view from the apartment that I booked months in advance They didn't seem to care about my concern/dissatisfaction An oh well It seems that the Wyndham part of the property is less important than the World Mark Not sure I understood the set up No services or amenities provided so not worth the expense

Plussat: Very disappointed with this hotel and the experience that we had overall not what we expected in the way it was handled they would not accommodate us and all they kept saying was if we would've been members they would've been able to take care of us.

Miinukset: The bathtub was dirty we brought it up to their attention and they just did not care

Miinukset: Everything close so early

Plussat: All the amenities. The kitchen was fully stocked. Rooms were clean and spacious. Loved the whirlpool and fireplace

Miinukset: The hallways and pool ceilings need some tlc

Plussat: Everything but the water smell

Miinukset: The water had a smell

Plussat: Location was good and the staff somewhat pleasant. The size of the room was awesome, well equiped with utensils, plates, silverware, etc. Didn't know we had to pay $100.00 deposit at check-in and then it was an additional $30.00 for taxes!

Miinukset: We were on the bottom floor and the level above us the floors squeezed all night with people moving around. Didn't get much sleep the two nights we were there. The mattress was so hard it was like sleeping on the floor!

Plussat: It was nice, clean and comfortable and close to town

Miinukset: We arrived about 8:30 pm, coming from the south side of Chicago, we were disappointed that it wasn’t better lit at night, we actually passed it up.

Miinukset: WiFi was free and it always should be

Plussat: The jetted whirlpool tub was a nice feature to use for my pregnant wife, rather than having to go to public hot tub. The bed was more comfortable than expected for being a Murphy bed.

Miinukset: Our first room had a strong odor of cooked bacon. We didn't think much of it (who doesnt like bacon, right?) so we opened the patio door and turned on all fans expecting it to clear out and went out to dinner. Came back a few hrs later and it was still pungent and we could smell it on our belongings. I told the front desk and she handed me a bottle of air freshener to go spray the room, which I felt was unprofessional. I didn't say anything and complied with her suggestion. The result was a mixture smell of bacon and the freshener and now worse than before. My 34 week pregnant wife began to feel nauseous. So back I went to the front desk to discuss it. The lady mentioned this happens a lot and the smell is hard to get out of the studios when people cook, and she wasn't sure why people even cook at all. I thought to myself they cook because you guys offer a stove top oven and multiple cooking utensils to use along with ingredients?? She did give us a new room, so we packed our stuff and moved up 1 floor. This room did not smell and met our expectations so that did cheer me up, but having to deal with that was not how I wanted to start my vacation. Why not improve the ventilation system if it's an ongoing problem? Also, who ever cleaned that room thought it was satisfactory enough for a guest with that pungent odor? Last thing I wanted to mention was the layout of the room. I would assume you guys know you can see straight through the dual-sided fireplace into the bathroom? Who the hell designed that room and decided it was ok for whoever's sitting in the living area to see people getting into shower or sitting on the toilet??? It was fine for me and my wife because we have seen everything, but if you had guests or kids? Very strange. Anyways, I rarely write these reviews so I hope someone reads it and takes it seriously. We are not very picky people, and it was a letdown.

Plussat: Spacious apartment perfect for a couples getaway or a small family!

Plussat: Jetted tub but it’s well water which I didn’t know. Bring lots of bath bombs for the smell

Plussat: Room was spacious and nicely updated. Bathroom was clean, clean, clean, just the way I like it.

Miinukset: Pillows were not comfy. Room had a little bit of an odor (possibly a former smoking room?), door had to be pulled extra hard to lock. We didn't realize this until 3rd day there.

Plussat: Awesome bed and deck overlooking the woods.

Miinukset: The TV was stationary. We could not turn it to watch comfortably from chair area. Sink in bathroom far too small for two people.

Plussat: The breakfast was good. The property needs an elevator and new carpet in the hallways. Otherwise it was a nice place and I would return again.

Plussat: The people at the reception desk were very helpful, friendly. The hotel room was very clean as was the bathroom. It was nice to have a swimming pool and jacuzzi downstairs. I liked the fact that they honored my request to have my room on the main floor and close to the desk because of my mom's disability. It's a good deal considering that there were nice amenities including breakfast.

Miinukset: The pool was lukewarm especially on a hot August day. I would have liked it if they had bath soap and hand soap available instead of a tiny bar soap.

Plussat: Location

Miinukset: Front desk clerk was rude when we checked in was reading a magazine looked up at us and said we where to early to check in come back at three . Then I get up-for breakfast same clerk sitting at desk and the coffee is empty !!! Said where out of coffee now keep in mind this is at 6am she told me I would have to walk over to gas station if I wanted coffee! So I asked her For a coffee bag for my room She said well where the that was in your room !! And gave me one coffee and said that’s all you have

Plussat: Large room

Miinukset: No elevator, were senior citizens. Mattresses weren’t that comfortable and pillows were awful.

Plussat: Everything was very nice. The staff was very friendly and helpful. Room was nice and clean. Breakfast was good.

Miinukset: Breakfast could have been a little better.

Plussat: Above average complimentary breakfast Free drinks in the lobby

Miinukset: regular coffee needed to be refilled, but it was not done even after staff was told

Plussat: All of the staff were very courteous, helpful, and professional. The amenities were excellent, and the breakfast was plentiful, tasty, and satisfying.

Plussat: Like the lil patios in rooms. Heat limited use but still nice little touch.

Plussat: good location for our weekend.

Miinukset: no

Plussat: Breakfast decent. Close to shopping

Miinukset: Room smelled musty and flies

Plussat: Good breakfast

Miinukset: Updated rooms would be nice

Plussat: Staff was very polite and very helpful. Room was big and clean.

Plussat: cozy,, safe,, efficient check in,, cookies under a dome,, nice touch,, request a room location, they are always helpful, want to accomodate,, Can count on this property.

Miinukset: there is a gaming machine in the lobby,, may attract not the regular guest who stays here.

Plussat: Breakfast was excellent and plenty of it.

Miinukset: At this point not sure.

Plussat: Bed comfortable room clean . Had to leave early next day so didn’t have breakfast, but took coffee for the ride.

Miinukset: I asked for the bill,they said I will receive it in the mail , because I booked through you . Sta

Plussat: location and cleaness

Miinukset: the wifi; i cannot use it, it constantly ask re-log in with hotel page. basically the hotel wifi is useless. i probably won't book this chain of hotel anymore.

Plussat: There was nothing we didn't like. This hotel was clean, had comfortable beds, friendly staff, free breakfast and was close to Galena, oh and free cookies and coffee!

Miinukset: Not a thing we didn't like.

Plussat: Beautiful location, huge room, and pool! Love the remodel. Good breakfast, great staff! Only complaint was the noise from the neighboring room at 6:30 am. Seems like they should have had the adjoining room, and we should have been across the hall.

Miinukset: Just the noise (see above)

Plussat: Nice location- easy and cheap cab fair from downtown

Miinukset: Our room did not have hot water for showers and the air conditioner did not work. Luckily we were not in our room much or we probably would have asked for a switch or refund

Miinukset: Small fitness center not easily accessible for a place with a “spa” that didn’t look enticing. Boxes & storage stacked in massage room

Plussat: Gorgeous rooms as always, breakfast was great and staff were so kind! The view of the pond from our room was amazing, and the pool was HUGE!!!

Miinukset: We wanted to use the spa but they didn't have hours listed so we didn't get the chance

Plussat: Room was clean and King bed was comfortable. Breakfast was good and much better than other hotels.

Miinukset: Nothing

Plussat: Very nice trip. Loved the alpine slide. A little far from downtown though. Jason in the bar was very friendly and helpful. Beds were very comfortable. But the bathroom was super small. There was no where to put toiletries or a comfortable place to do makeup. Oh the view was beautiful!!

Miinukset: But the bathroom was super small. There was no where to put toiletries or a comfortable place to do makeup.

Plussat: Amazing views and fun amenities

Plussat: The views were great from the property.

Miinukset: The rooms were very outdated and the bathroom had a stand alone sink with no counter space. We raised the temperature on the heater/ac unit and it started smoking and set off the smoke detector. The room was overpriced.

Plussat: facilities were great, rooms great

Miinukset: all of eating places closed,did not know this prior to coming. No fresh coffee or breakfast available,had to drive 30 min to get this,would have been nice to have coffee and a roll or something in the lounge area at least

Plussat: Stay was very accomodating, besides the rooms are very outdated and small beds. Service was great, slopes were awesome, and food was really good.

Plussat: Location and view were excellent.

Miinukset: We thought maybe an elevator would be a nice addition to this place.

Plussat: The scenery was great.

Miinukset: The room was not the cleanest. There was a Dorito on the floor by one of the beds. We did not eat Doritos.The shower was hard to figure out. We had to leave the room to find a worker to help us get the shower going because we called the front desk 3 times and did not get an answer.

Plussat: location and view was great.

Plussat: They have activities to do inside the resort , the receptionists are awesome and cooperative. I had a problem with my car and Dune helps me to fix the car with the oil of the engine. I live 3 hours from the resort so It was a big problem. Otherwise, the room is clean and the smell is nice. I definitely recommend the resort and you will not regret.

Plussat: It was a clean, relaxed environment. Friendly faces abound! Courteous staff, great restaurants. So many things to do!

Miinukset: I found the bed a little high to get into, but they were very comfortable.

Plussat: The resort is beautiful. The food at the restaurants is excellent and view amazing. Sitting in the balcony while eating was really nice. The rooms are nice and well decorated.

Miinukset: The food is expensive. There aren't any lower cost options. The wifi could be stronger in the rooms. The shampoo could be a better quality for the price of the room and no conditioner available. Expected more there.

Plussat: Great food and drinks and helpful friendly service

Miinukset: All was excellent!

Miinukset: The area was dreary to say the least but this was probably due to the time of year. I did not stay in the small cabin due to a snow storm coming in and not wanting to get stuck in the tiny cabin. The pictures made it look bigger and nicer then it actually is.