Comfort Inn Gallup

66 Specialty Electric

I often make reservations and pay for rooms for my employees. At this location I personally went into the hotel and filled out a credit card authorization for the credit card on file. Only two hours later when my employee checked in, the hotel staff told him he would need to have a credit card on file also. He explained to them that I had already filled out the necessary paperwork for that. They continued to give him a difficult time, obviously their staff is not trained in their own policies. I left a message with the Manager who never returned my call. We will not stay there again.