Gallup hotellia

Plussat: Location was easily accessible from the highway and was clean and comfortable

Miinukset: The hotel is a new development and is somewhat isolated so dining options for dinner were limited if you didn’t want to drive.

Miinukset: Furnace to noisey. Bathtub shower very slippery.

Plussat: The hotel and area is gorgeous!

Miinukset: The town does not offer a lot of food. I arrived close to 7 pm on a Sunday and my only options for food were a grocery store or a couple of fast food places.

Plussat: Very pretty decor, easy access from the interstate. Looks like it has recently been redecorated.

Miinukset: No

Plussat: It’s very close to old town historic and lots of great places to shop and eat.

Miinukset: Nothing so far.

Plussat: The room was clean and comfortable. Friendly staff at the front desk.

Plussat: Great room

Miinukset: No concerns

Plussat: Location

Miinukset: My car was hit and damaged

Plussat: Had a good breakfast including waffles, sausage, eggs, potatoes, cereal, fruit and pastries. Room was very clean. Staff was nice. They quickly brought a crib with blankets to the room when requested. The indoor heated pool was nice. Good value for the cost.

Miinukset: The parking lot it a little weird. Needs better shower heads.

Plussat: Nice property. Close to interstate and Route 66. Great breakfast options — even for my picky daughter.

Plussat: Comfortable bed.

Miinukset: Dim lighting in the room.

Plussat: Room was nice and inviting. I felt secure in the facility, too.

Miinukset: I didn't appreciate housekeeping opening the door before check-out time. Communication between front desk and housekeeping needs improvement

Plussat: Room was very clean and smelled fresh, comfortable beds.

Plussat: Decent price & amenities. Exceeded our expectations. The breakfast was quite good with staff ready to help without hesitation. Staff was courteous & hospitable.

Miinukset: No.

Plussat: Awesome green chili sauce as part of the continental breakfast. It went beautifully with the eggs.

Plussat: I really like the new room design- good layout, great functionality. The lighting was good and I really liked the shower. The couch being able to pull out as a trundle bed is brilliant.

Plussat: this is an older motel but has been updated it is clean and quiet everything works friendly staff a good place to stop

Plussat: I loved how clean the hotel was. Cleanliness is most important to me.

Plussat: Place was easy to find great place to stay

Miinukset: Keep up the nice work

Plussat: There was more room and enough bedding for our kids to sleep.

Miinukset: Toilet was not working properly and the tube was not draining right.

Plussat: Good location next to HW. Comfortable and clean beds and shower.

Plussat: Spacious room with a view and great staff, excellent choice.

Plussat: This was the cleanest room I have ever stayed in!

Miinukset: Im short , the shower head could have been a little lower :)

Plussat: Breakfast was better than I had expected.

Miinukset: The covers on the bed were not good. I was too warm so I kicked them off. Then I would get cold and pull them back on. I set the temp to 66 but it never got cool. The shower curtain was to short so water got on the floor. The drain was stopped up so you had to stand in your dirty water to shower.

Plussat: Easy to find & very clean

Miinukset: N/a

Plussat: location excellent, surrounding shopping area very helpful, rooms very nice, comfortable, room for all guests, breakfast good and filling

Miinukset: pool a bit small

Plussat: friendly - Clean

Plussat: Cleanliness

Miinukset: Weight of bed comforter

Plussat: The location to our event was very close. All the hotel staff were excellent and were courteous and welcoming. The breakfast was outstanding. Everything was delicious and the staff kept the food hot and plenty with many selections to choose from.

Miinukset: The sheer curtains were ripped into several strips.

Plussat: The location was great. Right next to a restaurant and on the road as you come into Gallup.

Plussat: The ladies in charge of breakfast did an excellent job. The food was great. You can tell they put a lot of love in preparing the food. Loved the location. It was close to the Ceremonial.

Miinukset: I was extremely disappointed that the whirlpool was not working. My husband was looking forward to using it but when we got to the pool there was a sign stating it was not working. You would think with the money that we spent on the hotel room at least the whirlpool would be working. Also, the curtains in the room looked like a cat got a hole of them causing ripped curtains. And the light in the hall way went out. We called maintance and they were unable to fix it.

Plussat: Closeness to Red Rock Park

Miinukset: Hot tub broken. Pool did not look clean. Orange juice machine broken. Furniture was worn. Room was small with long dark entry.

Plussat: What I liked the best was all of the amenities provided, and the friendly, helpful staff. The room was comfortable and new, with a large clean bathroom. The refrigerator and mini Kuerig was handy for our specific needs.

Miinukset: Nothing I can think of.

Plussat: soft beds and pillows breakfast delicious

Plussat: It as incredibly clean and the staff were friendly

Miinukset: The printer in the business center was just mediocre

Plussat: Everything was great.

Miinukset: Check out time at 11 am is too early.

Plussat: Easy access to town and interstate. Free breakfast was good.

Miinukset: Room was not cleaned second day. Kleenex was like using tissue paper

Plussat: Great staff. Great value. Recommended.

Plussat: Breakfast

Plussat: Very clean.

Miinukset: No.

Plussat: pleasant decor, clean, good breakfast.

Miinukset: extra $35 charge for pet seems excessive. $10-25 seems more reasonable.

Plussat: Check in staff were great and friendly.

Miinukset: Our room wasn't cleaned, arrived back from our day and room wasn't clean. Ended up just getn extra towels for the next morning. Housekeeping were across hall when we left the hotel that day. So don't know why they didn't clean our room?

Plussat: Very nice people, breakfast was fine.

Miinukset: Not that it was loud, but, it was only 100 yards from a freight railroad track that had many trains. You could slightly hear the train passing.

Plussat: Very clean and updated.

Plussat: Everything

Plussat: Breakfast is about the same every where we have stayed in Hotels. It is so nice that they provide a nice quick meal, before you hit the road, for your next fun adventure! I even overheard a guy say this was the best tasting sausage he had eaten in a long time!

Miinukset: The pillows were a little too soft, for our liking, two together is about right. The rooms had everything we needed. Nice clean rooms, and NO Smoking is a big plus for us!

Plussat: Property was clean and well maintained. It was located close to restaurants and gas. They are also pet friendly which was a huge plus for me.

Miinukset: I have no complaints

Miinukset: Booked as a pet friendly facility, I got there and they charge me $35 each for my two pets. This doubled the cost of the room. I will never use booking.com again, and am moving on to many other consolidators. I will also post this on Google and it’s many other sites as I can.

Plussat: When I arrived for breakfast there was NO JUICE if you didn’t drink coffee, you were out of luck. Also our bathroom was freezing. #121. Gallup, NM

Miinukset: A heat vent in bathroom

Plussat: Nice staff

Miinukset: Tiny pool

Plussat: Nice , clean, hotel with friendly staff! Stayed here both directions for our road trip from California to Colorado Springs over Christmas vacation.

Miinukset: Nothing.

Plussat: Clean, heater worked well.

Plussat: Everything. The staff was great, they were very helpful. My kids really like staying here. They love the breakfast and the cookies. :D

Plussat: Large rooms, close to a couple of dining establishments

Miinukset: Given the thin dry air a humidifier would be useful when trying to sleep

Plussat: Remarkably good food for a hotel, nice bar with 10-12 tap beers. An unexpected treat in Gallup.

Miinukset: No, location excellent, price reasonable for quality.

Plussat: Very Lovely Hotel, clean, convenient and good food. Front desk staff, bartender and morning breakfast waitress were all Awesome. The waitress serving dinner was rude and more concerned with chatting with a young man that came in to see her than to check on her tables. But that aside, we will come back.

Plussat: The cleanliness and staff are very good.

Plussat: Nice facility, and, their jacuzzi was hot! Not lukewarm like most hotels. I had a very nice visit.

Plussat: This place is very nice and clean. The staff were very polite. The location was right Interstate. Excellent pool.

Plussat: Ease in booking, cleanliness

Miinukset: The comforter could have been a little fluffier, the pillows a little flatter (or multiple types for multiple tastes)

Plussat: Room

Miinukset: No

Plussat: Very clean very nice hotel! We loved it here.

Miinukset: We checked in around 9 on 10-2-16 and the front desk associate was extremely rude and not helpful at all! I asked questions because she did not inform me of anything and she just rolled her eyes and acted like she didn't want to deal with me at all.

Plussat: i like the location

Miinukset: the beds are not as firm as other chains, the bar closes early and there was not a late checkout for a Sunday afternoon.

Plussat: We loved our bed and especially all the parking!

Miinukset: Didn't like sausages at breakfast. They didn't taste fresh. Wish there was bacon!

Plussat: It was wonderful, I won't be stay at day inn, any more love the La Quntia.... The people at the desk great...

Miinukset: Nothing bad to say.. That place is great.

Plussat: Awesome room & breakfast zero

Miinukset: Zero

Plussat: Comtifable and dog friendly

Miinukset: Loud. Right next to freeway and train tracks

Miinukset: Had to cancel, they would not let me park RV on site , it was a slow night

Plussat: Comfortable bed. Friendly staff.

Miinukset: Noisy ( trains ).

Plussat: It was clean

Plussat: Bed was very comfortable. Breakfast was vey good.

Plussat: Loved the room and personal. It was comfortable. The only problem I had was the connecting room people had their TV on loader and on all night. And kept me awake Not hotel fault

Miinukset: Clean, did not smell like cigarettes. Personal where helpful and nice. Thanks for the stay. 3 rd time

Plussat: It was what we expected

Plussat: I liked the cleanliness and size of the room. The accommodations were wonderful traveling with our small dog. The staff was terrific. There was a refrigerator and microwave in the room!!! :)) AND a great breakfast too!

Miinukset: There was nothing I didn't like

Plussat: Great breakfast /dog friendly. Good location to interstate

Miinukset: Not easiest area to walk dog. Wish more close restaurants around hotel that one could walk to/get a drink with dinner.

Plussat: I was very clean

Plussat: The fried eggs looked gross and there wasn't any bacon. The drinks were located far from the food. The waffle was too big for the plate and didn't lay flat. The syrup dispenser prevented me from getting the syrup where I wanted it.

Miinukset: The bed was so uncomfortable and the room had no moisture so I only slept 2 1/2 hours after driving 900 miles and I couldn't sleep or breathe. When I turned on the shower, black flakes came out of the faucet.

Plussat: Very nice hotel. We enjoyed our stay.

Plussat: Easy access to highway. Decent breakfast. All else is fine.

Miinukset: No.

Plussat: I loved this hotel! It was a great location and the room was nice! There's a lot of tonite to the veterans too! Love that!

Miinukset: Nope!

Plussat: Quiet

Miinukset: Nothing

Plussat: Breakfast was ok

Miinukset: Nothing

Plussat: The location

Miinukset: No

Miinukset: The annoying high pitched noise from somewhere in the hallway kept my wife awake all night long.

Plussat: Free internet

Miinukset: found dirty diaper and clothes underneath the couch. Staff did not do much about it other than coming in to take it out.

Plussat: Lobby display of Medal of Honor winners.

Miinukset: Proximity to trains.

Plussat: Very quiet and safe part of town. Clean and large room with a full sitting couch area, studio suite. Free breakfast, friendly front desk.

Miinukset: Little further out, not many restaurants nearby.Workout equipment just ok.

Plussat: Right amid shopping plazas and the usual medium-level restaurants. Very nice fitness room that I used, next to an indoor pool. Not near the town center but one could drive over if curious.

Plussat: Breakfast was very good. Location was close to sightseeing.

Miinukset: Gallup was not the cowboy town we expected. Very industrial . All the hotels were clumped into one area. Not very scenic.

Plussat: Clean atmosphere

Miinukset: Lots bugs outside of the property it’s ok and expected

Plussat: The facilities appeared clean and inviting.

Miinukset: After making a reservation and informing the staff that we had a service dog, upon arrival we were refused service due to having a large dog who barked at someone who approached our vehicle. Inspite of demonstrating his appropriate behavior when outside the vehicle, we were still denied our reservation. Finding another facility was challenging due to a balloon festival. However we were accommodated by the Hampton Inn on the West side of Gallup by a very gracious staff.

Plussat: Personnel were exceptional. Informative helpful

Plussat: The breakfast offerings were good.

Miinukset: Front desk was very busy at check in but that is not something that can really be controlled.

Plussat: the breakfast was good

Miinukset: there was a questionable stain on the end of the chair that was in my room. Total gross!

Plussat: Location

Plussat: It was truly the cleanest hotel we have ever stayed in. The staff was exceptionally friendly and helpful. The hotel was very well maintained. The breakfast was wonderful. We will be looking for more Hampton Inns when we travel. Thank you ALL.

Plussat: Great Stay! Perfect for our travels.

Miinukset: The friendly staff!

Plussat: Clean comfy and breakfast was delicious! Relaxing and quiet.

Plussat: Wonderful room. Very clean.

Miinukset: Fire alarms going off at 5 in the morning.

Plussat: It was nice and warm inside my room from a chilly night of 38° Thank You!

Miinukset: The parking area where it's not lite up and not very big if this place ever gets pack up.

Plussat: complimentary breakfast was good

Plussat: The lovely lady that oversees the breakfast buffet. If fortunate to stay on Wednesday or Thursday you will have the opportunity to enjoy her fathers recipe for green chili stew. Not only the best green chili stew I've ever had, 1 of best soups ever!!!

Plussat: Facilities, staff and services were all excellent. Great free breakfast with waffles, eggs, sausages, etc. with staff on hand to provide great service.

Miinukset: This is trivial, but they didn't have cookies in the lobby like the Hampton in La Junta did.

Plussat: Location

Miinukset: Noise

Plussat: Excellent!! Thank u

Plussat: The rooms were very big. The beds very comfortable. They had the biggest bathrooms I've deem in a hotel! The free breakfast was fantastic. I'll be staying there anytime I stay in Gallup!

Plussat: Atmosphere

Plussat: Has history, charm

Miinukset: Fix the back roof. Invest $100,000 in maintenance.

Plussat: The bar 49er is nice; lovely margaritas! Locals are there, a band was playing, lovely atmosphere! We stayed there as it fitted to our travel plans... Along route 66!

Miinukset: It is an old hotel, the furniture are old, the bathroom is with a curtain, but we knew it. If you stay there, then because of the stories of the hotel

Plussat: Unique. Full of history. Spacious. Friendly.

Plussat: None

Miinukset: Almost everything

Plussat: Had a very inviting lobby.

Miinukset: Bathroom in the room was so small, I couldn't close the door

Plussat: Convenience on and off I-40.

Miinukset: no.

Plussat: It was clean and just what we needed.

Miinukset: The power went out and stayed out in the morning in the entire building. Super strange.

Plussat: Friendly staff and a breakfast where they made you an omelette fresh yeah yeah no nothing no I want to change that because

Plussat: Cleanliness was appreciated. Location was away from train whistles. Beds were made perfectly! Good coffeemaker— terrible coffee!! Needs a bar in the bathroom to help hold on.

Miinukset: Coffee was terrible! TV remote was broken. Alarm clock was broken.

Plussat: Location

Miinukset: Stairwell

Plussat: Easy access to highway

Miinukset: Didn't like pillows

Plussat: friendly staff, clean room

Miinukset: no

Plussat: Charming and sweet.

Miinukset: Definitely needs some updates, including installation of an elevator and the pool needs a complete remodeling.

Plussat: The size of the fridge and the bed

Miinukset: Its not that I didnt like it but it was unusual and it was the bathroom but it was clean and usable.

Miinukset: Small breakfast room

Plussat: Clean... cool... nice shower... quiet (no road noise).

Miinukset: With a banged up knee, it was a LONG walk to the ice machine in order to fill up my bags of ice for my knee.

Plussat: Front desk staff Breakfast Shower Bed

Miinukset: No elevator Room a little cramped

Plussat: the location

Miinukset: I often make reservations and pay for rooms for my employees. At this location I personally went into the hotel and filled out a credit card authorization for the credit card on file. Only two hours later when my employee checked in, the hotel staff told him he would need to have a credit card on file also. He explained to them that I had already filled out the necessary paperwork for that. They continued to give him a difficult time, obviously their staff is not trained in their own policies. I left a message with the Manager who never returned my call. We will not stay there again.

Plussat: Immediate access to room

Miinukset: None

Plussat: Proximity to freeway.

Miinukset: It was dirty and in poor condition.

Plussat: The hotel was perfect. Great staff, great rooms and great location.

Miinukset: Na

Plussat: I love indoor corridors and the rooms are big and comfortable,the extra pillows on the bed is so comfy, definitely will stay at comfort inn's again!😊

Plussat: The staff was friendly. That's the only positive I can say.

Miinukset: The room smelled really bad. The bathroom smelled of throw-up, the shower curtain smelled like mildew. The bathtub was dirty, the towels were rough and yellowed. The bed was lopsided and uncomfortable and the a/c unit was really noisy.

Plussat: Check in was effecient

Miinukset: Breakfast Danish was dry

Plussat: Nice clean room for an awesome price.

Miinukset: Bathroom counter is behind the bathroom door..little different than normal.....but is a minor detail.

Plussat: Old out of date it's sbout 1.5 star

Miinukset: I didn't like any of it

Plussat: The person checking us in was friendly and very helpful. The hotel was clean and comfortable.

Miinukset: The neighborhood several panhandlers

Plussat: Since I buy and resell and I was going to spend the weekend at the flea market I like the convenience of being close

Miinukset: They were banana peels in between the bed sheets a used Kleenex in the bathroom floor when we complained to the receptionist she apologized the next night I feel all they did was make the bed and did not even empty trash or vacuum the first and last time

Miinukset: No everything was great

Plussat: Easy to find

Miinukset: Staff beyond rude. Started knocking on door at 830 a.m. ( checkout 11) proceeded do so every half hour. I mentioned this manager and she started instantly aruge with me. Room was 1 star level and smelled bad

Plussat: The bed was the only thing Nice

Miinukset: The room stunk, the sink area didn’t have good lighting, the restroom light did not work. We had to use the restroom in the dark. Shower wasn’t great at all. Wanted our money back but we were to exhausted from the 6 hour drive.

Plussat: Very clean - beds were very comfortable - staff was most helpful with any questions.

Miinukset: nothing

Plussat: Room was clean, and all staff I dealt with were very friendly!

Miinukset: Bed was too soft for my back. Should have asked for a firmer one if one was available. I came down for breakfast toward the end of the time it was available, and it looked like they hadn't restocked anything. Toast and butter were basically gone.

Plussat: Friendly courteous staff members . Very clean environment

Miinukset: It was perfect for the price we paid .

Plussat: Clean comfortable room. It had a microwave and a refrigerator. Only thing I would comment on was not enough towels.

Plussat: Its location was midway on our 1400 mile road trip. Nice enough and we found it pleasantly quiet and clean.

Miinukset: The swimming pool was not available. Several travelers had small children including our great grandchild who were very disappointed indeed.

Plussat: The hotel was clean and well kept

Miinukset: I could hear people in other rooms.

Plussat: Location was okay

Miinukset: We had 90 years old disable to person but no elevator and the staff put us in 2nd floor. I asked to staff over the phone before we arrive the hotel about that we have and office staff said that she can not because we made a reservation thru online.

Plussat: location and price good breakfast

Miinukset: not much to say on this

Plussat: Close to highway

Miinukset: Located far from eating establishments. Rooms are small and crowded Three tables in breakfast area. Prepare to stand if you want to eat breakfast. Not enough help at the front mdesk

Miinukset: The room key locking system was Not working. When leaving the room or just moving from car to room...if the door closed ..a employee had to come and let you back in the room. Totally unacceptable

Plussat: Everything was ok, nothing was great.

Miinukset: There were what appeared to be bullet holes in the door, and there were several shady-looking characters hanging around the walkways. Breakfast room was tiny without enough tables/chairs for everyone. Had to wait a long time to check in.

Plussat: The bed was very comfortable. The room was comfortable. It was nice to have refrigerator and microwave and coffee maker and TV. The shower had a great head for spraying your body.

Miinukset: Clean the floors better. Taking a rag from my car to clean up the doggie drips from her drinking water left the rag black with dirt. It should not be that dirty. The bed was too close the window. Was very difficult to get in the bed from the window side.

Plussat: Friendly staff

Miinukset: Little kids allowed in spa and it looked dirty Wasn’t shown that the 2nd floor was a walk up and was difficult for me

Plussat: The room was HUGE. At least 20 feet wide! Breakfast was nice.

Miinukset: The fiberglass bath/shower squeaked underfoot. It was fine, but it SOUNDED like I was going to drop through the floor into the pool below for the whole time I was in the shower. The Gallup Mural walk is not well marked, and there is no walking tour site (This isn't Quality Inn's fault, but it was a low point in an otherwise fine stay in Gallup, NM)

Miinukset: No hot water for shower or facial cleaning.

Plussat: Good breakfast.

Plussat: It was a nice and comfortable hotel for one night

Plussat: That it was near many restaurants and stores

Miinukset: A/C unit did not function properly. Cleanliness of the room was so/so. There was something on the comforter, strange smell in the room and the lamp shades had grease stains or something on them. The water smelled strange as did the linens. We tried checking in at 2 and was firmly told check in is not until 3 and we would have to come back at 3. This is the first time I have ever had a problem checking in an hour early in any hotel I have ever stayed in.

Plussat: Location

Miinukset: Things are getting a little old and worn... but pretty clean.

Plussat: The check-in staff.

Miinukset: Yes, a lot. 1st, they shouldn't brag about their "free" breakfast. 2nd, their dog walk is a joke. They are just using an area of their plants. The gravel I's too big for dogs feet and makes it extremely hard to pick up, which no one has.

Plussat: Did not like this place at all.i got bad back ache from a poor mattress, wind n rain coming from under the door, not enough towels, dirty poor rayting.

Miinukset: Did not like anything about this place at all. Bad old bed, not enough towels etc. Terrible place, location not good, etc.

Plussat: Cleanest room and motel I have ever stayed in.

Miinukset: Everything was fantastic!

Plussat: The staff was friendly and it was easy to find. That’s about it.

Miinukset: The toilet didn’t flush, the sinks were plugged up, the bathroom had not been cleaned. We ended up using the lobby bathroom.

Plussat: Pet Friendly

Miinukset: Too close to highway Very noisy all night Pet fee is $35.00 Breakfast poor