Gananoque hotellia

Plussat: Breakfast, space of bed room and bathroom, Location

Miinukset: The smell. The rugs and house are really old, it smells.

Plussat: Marion and Don were excellent hosts. The building is very attractive from the outside. The first floor is beautiful, with two living rooms and a library. Breakfast had multiple choices that were very delicious.

Miinukset: The room was slightly small for a king size bed. There was a large dresser that was out of place modern and veneer finished compared to all of the other older furniture in the room and on the first floor.

Plussat: Relaxed atmosphere and hosts Quiet

Miinukset: The tiny bathroom.

Plussat: Beautiful old house, excellent hosts, cookies on arrival!

Plussat: Everything was perfect. Very clean and comfortable rooms, delicious breakfast prepared personally by the very friendly and helpful hosts. And everything in the special atmosphere of an old American style house, but equipped with all the modern comfort with attention to the smallest details.

Miinukset: It was nothing to dislike.

Plussat: Couple running the B&B were lovely and friendly. They answered any questions we had and gave us travel advise for our next location. Atmosphere was very homey and comfortable with lots of special touches. Loads of choices for breakfast and quality was exceptional.

Miinukset: when we arrived the furnace and hot water heater did not work but the owners told us about this right away and gave us the option of staying somewhere else. The room where we were staying was still heated (2 different furnaces) so we said this was fine

Plussat: The location was excellent and the staff was very helpful. Very good breakfast.

Miinukset: The heating/cooling system in our room was not great. Fan made a lot of noise leading to a poor night's sleep for me and my kid.

Plussat: It's clean and breakfast is good (has hot food). close to the boat ride.

Miinukset: swimming pool was small and cold - not heated pool in cold September

Plussat: Nice whirlpool in the room. You can even watch TV while taking a bath :)

Miinukset: Shower head was very calcified (maybe even a bit mouldy?) No go for "executive" room, but actually for any room.

Plussat: Clean. Very clean. The staff were great. We arrived 4 full hours ahead of check-in time and the staff immediately switched our room to one that was ready. The breakfast was great and the lady in charge of it had everything under her eye!

Miinukset: The breakfast could use more variety for stays longer than 2 days. We stayed 3. The bathroom & USB power outlets didn't work & the fridge struggled to keep stuff cold. It didn't matter to us: when we left they were horrified we didn't tell them sooner!

Plussat: Service was excellent so was the room and close to where we wanted to be. Breakfast was excellent.

Miinukset: Nothing

Plussat: Room was quiet, clean and comfortable

Miinukset: Shower was disappointing, water was lukewarm at best.

Plussat: We liked everything about this hotel . The staff was friendly and helpful. Very clean and modern. Good breakfast and location.

Miinukset: Pool area was small but still nice.

Plussat: Location

Miinukset: No

Miinukset: The night of our stay July 24, electricity went out around midnight and there was no power all night, the A/C was not working, no hot water and we did not get the breakfast which was Paid. Hotel staff did nothing to offset the cost, offered no solution:)

Plussat: Helpful staff. Nice pool.

Miinukset: Breakfast: food very processed, plastic pancakes and a dearth of fresh fruit. But worse was the plastic cutlery and paper plates; I have never had to eat like this before n an hotel.

Plussat: The staff at the front desk was exceptional. Helped with dinner places and was very friendly.

Miinukset: The free breakfast was ok, the eggs are terrible. Just don't do eggs.

Plussat: Over all extremely happy with accommodations my daughter got married and all my family stayed there everyone very happy. They were very acomadating for us.

Miinukset: Cant say there was anything I didint like.

Plussat: Very nice Location, tasty breakfast. Warm and familiar atmosphere.

Miinukset: Tasty breakfast but the "warm" part of the buffet (eggs, sausages, bacon) was every day already cold. Silver bowls look lovely but are not heat-insulating. :o) Room was nice but very narrow. No cupboard and almost no possibilites to hang up clothes. Comfortable bed.

Plussat: Decor, quietness, location, and two small friendly dogs.o

Miinukset: Was surprised that breakfast was a separate charge, a first for any "B & B" we've stayed in over the years. OK breakfast, not above the ordinary.

Plussat: Location. Quaint decor. Little conveniences that were nice touches.

Miinukset: A little dusty in the bedroom (bedside lamps) and musty smell in our area.

Plussat: Congenial, helpful staff. Fascinating historical bldg. Proximity to main business district, restaurants.

Miinukset: Was surprised to learn breakfast, tho only 6.99@, was not included. Good breakfast.

Miinukset: All the staff were so very very helpful and friendly. The house it's self is beautiful and so tastefully decorated. I loved it. Will recommend it to anyone.

Plussat: The venue was lovely very rustic and full of character. The breakfast was yummy and good value.

Miinukset: The owner seemed annoyed when my husband tripped a fuse by using both the coffee maker and the kettle at the same time. He said no one does that but we wanted both a cup of coffee and and a cup of tea. My husband suggested he put a sign up to suggest both couldn’t be on at the same time. The television is very small and difficult to see. We are from Australia and it would have been nice if he had told us what the town had to offer or given us a map.

Plussat: The room was lovely, very comfy bed. We loved the garden and sitting on the porch sipping our wine. Breakfast excellent and served in a lovely setting.

Miinukset: Ease of opening and closing the bedroom window.

Plussat: Clean and cordial. I liked having a room on the ground floor where my vehicle was parked. Very convenient. Clerk was extremely helpful. Breakfast was great.

Miinukset: All good. Will return.

Plussat: So clean. Big room.

Plussat: Old and dated rooms

Miinukset: Rooms

Plussat: Expensive compared to some other motels in Gananoque but it did have the best location. We could walk all over the uptown. They even upgraded us to a better room.

Miinukset: The fridge squealed and air conditioning was noisy, no balcony

Plussat: All is correct but I never see that the price with you was in American dollars  but It was correct at this price.

Miinukset: Nothing

Plussat: The front desk was very helpful in changing our reservation to one night earlier. The hotel is in an excellent location to walk to the water front and to restaurants and pubs. The breakfast is as good or better than most.

Miinukset: We stayed in a business class room with two double beds and the room was tight for space. Also there seemed to be a noise in the walls all night related to plumbing or mechanical.

Plussat: The bed was the hardest bed I have slept on. Felt like we were on the box spring and not a mattress the floor would have been more comfortable. To pay 270.00 for a room the bed should be comfortable. Disappointed

Miinukset: The bed was terrible

Plussat: Location

Miinukset: Nothing

Plussat: Excellent location Close for touring boats and also downtown

Miinukset: Leaving

Plussat: Good location less than 5 minutes' walk to the shops/restaurants and also to the departure point for boat trips. The hotel was comfortable and clean with a decent choice for breakfast.

Plussat: The front desk was fantastic. The beach/splash pad was less than 10 min walk down the road. All stores are pet friendly and so is the beach. Beautiful hotel and very comfortable. Will go back for sure!

Miinukset: Not a thing!

Plussat: Everything was awesome but the bathrooms toilet dont get clean

Miinukset: Fair for the price

Plussat: The best part is that there was a issue with our room and they moved us to a cleaner bigger room that was available.

Miinukset: The bathroom was a little mouldy. The shower plug was very rusted which was not visually nice to see. Breakfast was not bad but the eggs could be cooked a little less so they aren''t super hard.

Plussat: Location And coupon for casino play

Miinukset: Breakfast ended at 9:30 on a weekend

Plussat: Friendly helpful staff. Clean and comfortable.

Miinukset: No decaf

Plussat: Comfy beds, clean, breakfast included

Miinukset: No screen on bathroom window so couldnt open it to get cross breeze

Plussat: Staff is amazing at this location

Miinukset: No decaf coffee

Plussat: Quiet and clean

Miinukset: no

Plussat: Free breakfast

Plussat: Everything

Plussat: For the price can't go wrong

Plussat: Bonjour, Nous avons vraiment apprécié cet hôtel. La chambre de bain rénové est belle et assez grande. Le terrain ainsi que les chambres sont bien entretenus. Le déjeuner est très copieux. En bref, je le recommande.

Plussat: Room clean and mattress very comfortable. Breakfast met our needs. Staff very nice.

Plussat: We liked the location and the view of the marina

Miinukset: NA

Plussat: Comfortable beds. Very clean. Location was great. The owners were very accommodating.

Plussat: Location was great, everything was within walking distance. The beds are comfortable. The room is enough for what we needed because we spent little time there, just tea and coffee in the morning and a small fridge for milk and snacks. The town is wonderful and the people are very friendly.

Miinukset: The TV and the loveseat were in an awkward position in relation to one another. Hard not to get water all over the floor when taking a shower. Not quite enough counter space, but you can use the kitchen table if needed.

Plussat: location

Miinukset: Cleanses of beds

Plussat: Location and space was large and comfortable.

Miinukset: Owners would probably benefit from cleaning the exterior of the house to make it more welcoming

Plussat: Location was great!

Miinukset: Lacked adequate seating, linens and amenities for four guests. Musty old couch. Dirty floors. Flat pillows.

Plussat: It’s not fancy but it’s very clean and homey. Staff are phenomenal! They have 2 pools, a games room with big TVs and a bar in it. Nice continental breakfast and a delightful gift shop. We stay here every time we go to Gananoque. And that’s a lot! Very family friendly place.

Miinukset: Free breakfast is worthless. Very little choice of breakfast items i.e coffee, toast & bagel.

Plussat: The location is great and so was the staff. Nice indoor pool. Bed was comfortable and clean.

Miinukset: The breakfast that was included was sad. We had to change rooms after we settled in because the shower broke and then they had to send someone to replace the door knob in the second room when it broke off in our hand. The fan in both bathroom was very loud. Turns on with the light. Could not turn it on when others were sleeping. Very dated. Like 1970's.

Miinukset: Older style place, well maintained and updated.

Plussat: Location & free breakfast

Miinukset: One of the staff was lazy and not responsive. Others OK

Plussat: Friendly staff and clean room

Miinukset: Breakfast was mediocre.

Plussat: Large room!

Miinukset: Location is rather on the edge of town, but only 3 minute drive by car to town center

Plussat: Central location

Miinukset: Not very sound proof

Plussat: Clean, bed was comfortable

Plussat: Near 401 route.

Miinukset: Noise due to air conditioning units.

Plussat: The location of the hotel is closed to the highway.

Plussat: Close to the highway. Room was clean. Close to the travel info centre. Room had fridge & microwave. Staff was nice. Internet worked well.

Miinukset: Room was very hot. Had to crank up the A/C. The toilet kept running every 30 mins or so. Annoying at night. Nowhere to sit and eat breakfast. No designated parking for 2nd level rooms. Someone defecated in the pool and left it to be found by us. Bluch

Miinukset: the man manning the desk was a fill-in and wasn't very helpful

Plussat: They found us a room, after our on line reservation was a double book.

Plussat: I have absolutely nothing to complain about. The staff were absolutely helpful. The room was even better than expected.

Plussat: Balcony by heated pool

Plussat: Nothing but the location

Miinukset: It was very dirty. The door into the room did not lock properly. The deadbolt wood not lock. The patio door did not lock at all. The patio was covered in bugs!! Could not sit out there at all. The place smelled badly. I was not impressed at all.

Plussat: Room was very spacious

Miinukset: Breakfast was just so-so ; hotel is very dated and in some areas run down looking

Plussat: The location, balcony's for every room with outdoor seating and the outdoor pool

Miinukset: The room we were in seemed very dated. Could use a proper paint job. Also the balcony door key slot did not work. This was not notified to us at check in. We had to go to the lobby and get them to let us in since we had bolted the front door.

Plussat: The location. we only spent the night after an evening at the casino.

Miinukset: There was nothing I didn't like

Plussat: Breakfast

Miinukset: Pillows too small...but comfy

Plussat: Most comfy bed I’ve slept in, got locked out twice (once by sliding door arm bar and then when we got the free key card the extra security latch on the door was also locked) the lady at the front desk was more than pleasant to help, she ended up having to use a giant screwdriver to bend the latch open enough to let the ball through. She wasn’t upset one bit even wished me a happy new year and gave me a hug.

Miinukset: Nothing.

Plussat: Nice size room for the price. Just as advertised.

Miinukset: No complaints

Plussat: Nothing !!!

Miinukset: Staff too rude! Breakfast was a joke!!! We stayed on Christmas Eve n imagine our Christmas morning breakfast was hell!! Nothing at all! Arrogant staff! Infact one person was managing everything starting from front desk to restaurant to room service!!! Pooor service!

Miinukset: The room was damp, dated, the bathroom had visible decay and the room smelled strongly of mildew/mold. The hallways were also very musty and damp. The rusty, dirty gym was in the basement, down dark, creepy and unlabeled hallways.

Plussat: The met our needs of needing an early check in , staff was really helpful

Miinukset: Nope

Plussat: Beds were very comfortable. Breakfast was good. Loved the room

Miinukset: Very cold bathroom floor tv was a little fuzzy long walk from parking lot to our room. Had too much stuff to bring to the room lol

Plussat: Rooms were clean and comfortable

Plussat: Excellent location in Gananoque, well placed for walking around town or driving to local attractions. On site Chinese restaurant is fantastic, we ate here every night (3 nights in a row), really great food and well priced, which made dinner very easy. Lots of vegie options as well. The rooms are comfortable, clean, and nice and warm (we stayed while it snowed). Bathrooms looked newly renovated and showers were nice and hot. Bed super comfortable. Cooked breakfast was also on offer. Plenty of on site parking.

Plussat: Soaker tub

Miinukset: No

Plussat: friendly staff, economically stay, was given casino vouchers when we mentioned we were heading there, clean room comfy mattress and pillows.

Miinukset: Step from walkway into room was extremely high, very difficult for someone with mobility issues to get into or out of the room. Requires a step in between. Advised staff of issue.

Plussat: nerby many restaurant

Miinukset: nothing

Plussat: The beds are heaven! The staff are lovely and super accommodating. And while a hotel being “attached” to a Chinese restaurant is unconventional, it is so handy after a long day out and about! I was also pleased to discover it was some of the best Chinese I’ve had in awhile!

Miinukset: We stayed in a duplex style cottage at the back of the property. On our second night, a family with young kids moved in and we could hear everything. Mind you they seemed over the top with screaming and banging on walks so Perhaps it was just these kids I’m giving the bad review? Lol. Bring noise cancelling headphones otherwise. The beds make up for it!

Plussat: Price was good for a quick stop.

Miinukset: Bed wasn’t comfortable.

Plussat: Located right in the heart of town, walking distance to most restos and pubs.

Miinukset: Very basic, but clean and well kept.

Plussat: Friendly staff - location

Miinukset: Water pressure in shower too low

Plussat: The Breakfast was good, and the location is great. :)

Miinukset: Nothing really.

Plussat: The croissants were awesome

Miinukset: No fridge in the room

Plussat: Staff and breakfast were amazing. Location great for waters edge, stunning views, main high street and walking.

Miinukset: Wanted fresh air in bedroom, but windows were screwed shut. Off season, and carpark was close to full. No lift if you struggle with stairs.

Miinukset: I found the Watermark restaurant unsatisfactory. The food and service was not good at all. Would not eat there again. The waitress in Muskie Jake's was great and very accommodating.

Plussat: Situated near the wharf with a great view.

Miinukset: Property is a little dated but I think it adds to the experience

Plussat: Location is great

Miinukset: Needs updating

Plussat: Reception staff very helpful great views ofrom the lake. Bar / restaurant very nice.

Miinukset: Nothing!

Plussat: The waitresses at breakfast were friendly and very competent.the ladies at the spa were very nice. The room was a huge disappointment and we requested a fridge for our room and it was delivered a day later. There were three people inthe room and 2 towels. The bill was outrageous for the accommodation that we had. I have stayed at five star hotels that did not cost as much. I think that paying over $900.00 for two nights there should be some perks.the view was beautiful it was a huge disappointment for three friends that get together once a year.

Plussat: Great in-house breakfast

Plussat: Location great

Miinukset: Very tired. Needs a lot of money spent to bring back to what I’m sure was it’s former glory. WiFi was awful

Plussat: The location and the patio dining.

Miinukset: Very tired it's definitely seen better days.

Plussat: Good location to Main Street and boat launch.

Miinukset: The hotel was extremely dated and our toilet did not flush. We had a repair man come to fix it and it still did not work. The coffee machine in our room looked so dirty we did not use it. Service was poor, yet there is frequent reminders for guests to

Plussat: Near waterfront

Miinukset: Decent service, poor management. Moldy and small rooms, no AC, no air, and did not receive free internet, even if it was included. It's heritage building, but it's been left without good maintenance for way too long. Near the water, but d

Plussat: I am not a picky person so I am good with breakfast. location is not too far from where the boat too. all good!

Plussat: Nothing.

Miinukset: This motel was just sketchy. When I arrived the lobby smelt terrible. It was some sort of food but completely overpowering. The room was freezing. There were dead flies all around the table and window. It was so bad I left and got a hotel room somewhere else and just ate the $139 for this place. When I went to the lobby to check out less than 1 hour after checking in, there was a woman in front of me complaining about the flies in her room and the front desk clerk was calling someone to go spray it. At that point complaining wasn't even an option!! Don't do it!

Plussat: Breakfast was very good. Staff was extremely nice.

Miinukset: Everything was good. Ample amount of food and a good variety

Plussat: Other than tha the room was very cozy and comfortable. A great night's sleep! Will stay here again.

Miinukset: The bathroom needs updating. The faucet had a lot of cleanser residue on it which was slightly unappealing.

Plussat: Comfort of room felt like home

Miinukset: Nothing

Plussat: location great....breakfast good

Miinukset: bed was not comfortable the room was dated...location of tv not good for viewing in bed it was too low.....bathroom was very dated.

Plussat: Location

Miinukset: Breakfast was horrible both days. My waffle was so hard that I could not eat it. The cereal was stale. The staff was in the way at breakfast.

Plussat: I like the location. It was near a casino and a provincial park.

Miinukset: Their Internet was very slow.

Plussat: Location is GREAT !! Breakfast is very convienent and close.

Miinukset: Nothing.

Plussat: Pet friendly room has easy access to outside, can park your vehicle right outside your room, the water pressure and temperature in the shower was good, free breakfast provided, great location

Miinukset: The manager (who happened to be at the front desk during check-in) was very rude and has no people skills whatsoever. The wifi does not work at all (despite the giant board out front advertising free wifi), and the manager was of no help.

Miinukset: Cold room

Plussat: Location

Miinukset: Line up at breakfast!

Plussat: Nice staff . Clean

Miinukset: Breakfast was not the best .

Plussat: Great breakfast. Convenient location. Warm and friendly staff.

Plussat: They made the beds every day

Miinukset: Upon arrrival found kids shorts in a corner, put them outside and they stayed there the 4 days I was there. Bathroom floor and corners was dirty

Plussat: Not much.

Miinukset: There was NO balcony as stated in the ad. The bathroom shower curtain was very dirty. The toilet ran. Pool could have been cleaner.

Plussat: The convenience of location. Just off the highway, across from a Tim Hortons and near restaurants.

Miinukset: No complaints.

Plussat: Wasnt impressed

Miinukset: Was not informed about power outage when booked.. no heat in morn.. no lights.. and no breakfast..

Miinukset: My room was dirty, smelled like cigarette smoke. Went in to tell staff no one at front desk. Tried several times never any staff at desk.

Plussat: Pillow covers were not changed. Bed sheets and pillows had stains, room was mouldy.

Plussat: It was old fashioned in a nice way

Miinukset: No bacon

Plussat: Extremly clean

Plussat: Finally a hotel that boast about a two person tub that actually was.

Plussat: The evening staff were wonderful gave me all the information I needed I felt really welcomed. Simple complimentary breakfast in resturant but the door is through the front desk reception area

Miinukset: The room was actually quiet dirty we suspected they did not change the sheets nor the pillow covers. There were hair and small stains on the sheets. We took out all the pillow covers for the pillows we were using.

Plussat: Nothing

Miinukset: Old and very outdated. Shower was too hard- almost ripped the skin off, no phone, could only get wifi on one side of room, the air conditioner button was broken- had to go to desk to get plyers to turn it down. 1 chair outside the room and it was broken. All in all a real dump and the staff were less than friendly- not worth the money we paid.

Plussat: This place have a very good location you can easy go to the center of Gananoque and to the Boat line, and you are near too from Kingstown (25 mins) aprox. The room are good enough for a 4 members family, Only the pool are out of service and the breakfast is very basic (but mixing the location the price and staff ) can be a good option for a medium or small budget

Miinukset: The pool that is out of service, really, really out of service!