|Etäisyys keskustaan||4,5 km|
Näytä arvostelut, jotka mainitsevat
the chalet style superior rooms are excellent value , its centrally placed for what I want , Breakfast very good nice atmosphere in hotel
Room had had a leak in the ceiling and the wall and the headboard behind the bed were damp. Additionally someone had put a towel behind the headboard to catch the water from the leak and it was wet through. I told the duty receptionist but he could not change our room and unfortunately it was too late to find somewhere else to stay. So we stayed the night hoping to get some resolution in the morning. When we woke the wall was wet and water was running down the wall. When we went down for breakfast there was no receptionist so we went through to the dining room. There wasn't any bowls or spoons for cereals or yoghurts. A member of staff appeared after a while and we were finally able to get what we needed and ordered a cooked breakfast. It transpired that the 'waitress' was actually the receptionist who was covering for a member of staff who hadn't turned up for work. We told her about our room and she said she would see if we could be moved after she had finished with breakfast. Unfortunately she couldn't move us but would speak to the manager when he got in. When we returned to the hotel the night receptionist was on and he told us that the manager had not returned that day and there was no messages about the matter. We stayed the night and again the wall was damp when we woke. We went down for breakfast and again there was no receptionist on the desk. We went to the dining room and again found breakfast service in chaos. A member of staff had not turned up so the night receptionist and a member of the housekeeping team were having to cover breakfast. When we checked out we spoke to the receptionist about our stay and he apologised and said he would speak to the manager and someone would contact me. No contact has been made by the hotel.
Location and staff and price
The Bed was uncomfortable
Plenty of free parking, close to the A1 so easy to get to places, hot powerful shower. Breakfast from 7.00am so early enough if on business. Breakfast ok.
No evening meal available for some reason. Place is just drab
Bed was so uncomfortable
Washington Old Hall (historiallinen rakennus) sijaitsee 5 minuutin ajomatkan päässä ja BALTIC Centre for Contemporary Art sijaitsee 8 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Tämä hotelli tarjoaa liikeasiakkailleen 3 kokoushuonetta. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 1 169 arvosteluun
- Erinomainen ruokalista
- Ystävällinen palvelu
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