Holiday Inn Express Glenwood Springs (Aspen Area)

Breakfast was great except for two things. The breakfast area was extremely hot along with the dining area. Additionally food was no longer being put out 10 minutes before the end of breakfast.

The staff was not able to check me in until 530pm, 2.5hrs later then expected. I had friends staying there as well that checked in at the same time and the staff could not verify their room was clean. I explained we had dinner reservations and needed to get ready. The staff said they could have the room ready in about 30 minutes. So 8 of us got ready in the one room. Meanwhile the other room was never visited by house keeping; I know cause it was directly across from us and we were watching the room. Finally I called down to the front desk 45 minutes later, even though the staff said they would call me, and asked about the second room. The staff informed me the room was ready. Since we know nobody cleaned the room, its obvious it had been ready the entire time. Not a great way to start your vacation.