Glenwood Springs hotellia

Plussat: Spacious and also a comfortable bed in the bedroom.

Miinukset: Only one burner worked on the stove, very few options for meal choices in their market and sofa bed not comfortable.

Miinukset: Breakfast had no coffee, eggs tasted powdered, not much selection. But, I have had worse.

Plussat: Room was spacious and comfortable

Miinukset: Breakfast juice machine was broken and no cold water was set out for breakfast.

Plussat: The room’s set up and size was perfect for the two of us. The hotel has a beautiful view in the front and back. The interior is modern, clean, and very nice to the eye.

Miinukset: The hot water did not get hot for two days. The bath tub had a stoppage that did not allow the water to drain normally. Most of the breakfast items were great but the hot food was not so good ( eatable but not great ).

Plussat: It met all our needs, the rooms had a nice set up. Everything was clean and we were cared for by the staff.

Plussat: Plenty of parking, full kitchen stocked with glasses, plates, etc. Location was excellent with a shopping center right next door and a stones throw from all the activities we wanted to do. Great breakfast included every morning.

Plussat: Comfy bed ang good breakfast

Miinukset: Disable room shower flooded! Maintance needed on plumbing. Not enough bedlinen supplied for sofa bed!

Plussat: Clean & New.

Miinukset: It was a little bit further from Downtown Glenwood that it seemed on the map. Either way, I was very satisified with the hotel and I would be likely to stay again.

Plussat: Friendly

Miinukset: Pool needed to be warmer.

Plussat: Breakfast was great and offered healthy items. Bed and pillows were fabulous. Hotel felt clean and organized. Staff super friendly.

Miinukset: Charges to much for our little dog , should have been a deposit not $75 a day

Plussat: Newer location, beautiful hotel, rooms, and breakfast included. up to date technology, comfortable beds.

Miinukset: Nothing. Was very pleased.

Plussat: very comfotable

Plussat: The shower was huge and amazing!!!

Miinukset: The pool and jacuzzi were closed due to another guest misusing the pool. Not the Hotel’s fault but still disappointing.

Plussat: Great hotel and service / excellent value - will come back

Plussat: Very clean. Suite was nice. Very well decorated. Bed was comfortable. Good location.

Miinukset: We were very disappointed in the fact that we wanted the suite so that we could lounge if we wanted and the TV was not working properly. We called the front desk and they sent maintenance. He could hardly speak English. So disappointing!!!!

Plussat: The staff and the hotel we're great!

Miinukset: The booking through this app! None of my requests we're even sent to the hotel. In fact they said that they NEVER get them for your company

Plussat: Check in with sally was fast and friendly.

Miinukset: Restaurant bar tender seemed overwhelmed and there was only 4 for us in the restaurant. Wasn’t very friendly and told us that it would be awhile for service. We left and went to chili’s. Menu was small and really expensive.

Plussat: Have stayed here 2 times before, best hotel in Glenwood

Plussat: It’s very modern and super clean.

Miinukset: Not a lot of parking spaces

Plussat: Nice hotel for the money

Miinukset: All was great

Plussat: Nice beds and clean

Miinukset: No free coffee in the lobby???

Plussat: Excellent staff I was really impressed

Plussat: It was a good size room.

Miinukset: They have large body wash shampoo and conditioner. All 3 were out, didn't realize this until I got in the shower. Really irritating I specifically asked for extra because I have assumed they would be travel sizes bottles. Several things were broken in the room, seemed like it was the missed treated room. Also lots of bugs in room, different types of spiders.

Plussat: Loccation

Miinukset: The bartender at night

Plussat: The pool

Miinukset: Nothing

Plussat: Amazing staff! Very attentive and helpful. Made sure that our family of 2 adults and 3 teens were comfortable had a good experience.

Plussat: Our room was very large, beds comfy and a great location. Pool was amazing for the kids and the tram for the adventure park was on property. It was great!!

Miinukset: Breakfast could be better.

Plussat: No ..n no

Miinukset: Elevator..was slow n should b 2 elevators4 all them people

Plussat: I liked the pool it was convenient. I really like the tea selection

Miinukset: They hotel as a whole needs to be updated. They breakfast was just okay. Coffee was terrible

Plussat: Location. Free breakfast.

Miinukset: No

Plussat: Breakfast was lacking

Plussat: pool area

Miinukset: room was beat up, not very quiet at night

Plussat: Hotel was close to everything we did while in Glenwood. My son loved the pool! Staff was friendly and helpful.

Plussat: I liked the pool area!! Kept my son happy and wore out!! Location is awesome for the amusement park and Iron mountain hot springs

Miinukset: The beds and pillows were not that comfortable. I will have to see my chiropractor when I get back to Denver

Plussat: Good room , Clean, Price was good, Staff very good Breakfast was great Parking wes good Location was The Best.

Miinukset: Nothing

Plussat: Great location, staff friendly and helpful, good breakfast selection. The staff re-roomed us after our first room smelled of cigarette smoke.

Miinukset: n/a

Plussat: The breakfast was awesome. We have a lot of allergies and this was the first place that had gluten free waffles.

Plussat: Location

Miinukset: The tub did not have a working plug

Plussat: Great location; rooms were adequate. Good breakfast

Miinukset: I requested two beds, and the request was missed, so I had to sleep on the pull-out sofa which was NOT comfortable.

Plussat: Staff was friendly and accommodating, room was very clean, and location was very convenient

Miinukset: Nope

Plussat: Comfortable. Excellent location

Plussat: Location and cleanliness

Miinukset: TV did not work and maintenance was already gone for the day. Unhappy kiddos.

Plussat: This was our second time staying here and we loved it! Room is comfortable, clean and everything looks new! Breakfast is the best we’ve ever, compared to Other places! We will be coming back here every month!

Miinukset: Nothing, everything was amazing?

Plussat: The morning Front Desk agent was very kind and friendly.

Miinukset: An evening cocktail was advertised, but no longer an amenity.

Plussat: Well maintained common areas and room furniture and linens

Miinukset: Hotel had early AM (2-4 am) deliveries and trash collection outside our window.

Plussat: Beds were very comfortable, we had 4 teenage girls with us, and the king bunk beds were perfect!!

Miinukset: We wished there were a pool and hot tub

Plussat: easy to get to.

Plussat: I liked the view of the river and the paved, lighted path along the river. The room was large.

Miinukset: The room is dated with a kitchen devoid of any utensils or dishware. The bathroom had mold and was not clean. The bed was horribly uncomfortable. I would not stay here again even though I loved being right on the river.

Plussat: Breakfast was great - lots of choices and the two days we were there, they varied the hot egg menu so it was different each day. The breakfasts were so much better than other places we've stayed at in the past.

Miinukset: Everything, really, was great. The only thing that I didn't like was hearing the train go by every few hours during the night, but, then again, I did request a room overlooking the river where the train tracks were, so this was entirely my fault. I'd still request the same room, given the lovely views.

Plussat: found this hotel online. I got a great deal- the price was below $-- and the quality of hotel and breakfast was what we get when we usually spend $--. Looks newly updated. We got a one queen so the room was a little small but fine 4 traveling thru

Miinukset: None

Plussat: Close to where we needed to be

Plussat: The price and location right on the river.

Miinukset: Not a very clean or updated facility. The food was very subpar.

Plussat: Excellent location, friendly and helpful staff. The hot tub felt amazing and was actually hot. Beautiful river view in the back of the hotel

Miinukset: Everything was great!

Plussat: Location

Miinukset: Very noisy. Thin walls, floors, and loud plumbing. In need of an update.

Plussat: We had great service at the front desk and from all staff we encountered. The location on the river could not have been better.

Miinukset: The pool and hot tub were not heated to the temperatures one would expect. The pool was very cold and the hot tub felt like a pool.

Plussat: We liked the location best, but the food was also wonderful!!

Miinukset: No, everything was great.

Plussat: had an elevator,

Miinukset: stench of the laundry soap was way too strong, did not cover the mold smell. Our second day breakfast had completely burnt bacon. one maintenance guy walked over to grab ham but said oh they are out of ham then hand picked out sausage walked outside.

Plussat: Convenient location. Rooms were clean and beds comfortable. Very nice views of the Colorado river.

Miinukset: Only two towels in the room.

Plussat: The front desk was very good.

Plussat: Super clean

Plussat: WAS OK was understocked

Miinukset: the creamer and sugar for the coffee

Plussat: This motel is recently renovated. It is very clean. Location is excellent. So if you travel on budget this is right place to stay. Staff is very friendly and helpful.

Miinukset: We liked everything

Plussat: Location great, loved the extra blanket. Felt safe. As a female solo traveler.

Plussat: I loved how nice and helpful the staff were not to mention I request something super specific and they did that for me! The breakfast and view from above the breakfast is beautiful! There's a little look out spot above the breakfast room and it's just absolutely perfect for pictures!

Miinukset: There's was absolutely nothing that I didn't like here!

Plussat: My room was very nice - comfy bed, quiet and spacious. Breakfast buffet typical and good with waffles, fruit, yogurt, etc. I really appreciated the non-disposable bowl and silverware. The staff was friendly but mostly behind the scenes. Highly recommend!

Miinukset: Managing the ice and snow melt must be a constant job.

Plussat: Very clean Good location Quiet Bfast included

Plussat: Room was immaculate! Nice bed and comforter with a huge quilt if we needed it. They thought of everything!

Miinukset: The hotel is an older but upgraded facility and they did an EXCELLANT job! Very nice and spotless!

Plussat: location, cleanliness, and price. Decent continental breakfast. Friendly staff.

Miinukset: was under renovation in places, but did not interfere with our stay at all.

Plussat: Very clean, obvious the owners care.

Miinukset: Nope

Plussat: The Mountain View from The hotel was really great. The breakfast was excellent and so fresh. The parking area is good.

Miinukset: Nope, The hotel was absolutely good

Plussat: Breakfast area is very nice

Miinukset: The sheets and blankets were used and did not look clean it smelled very bad and they had only one set of towels and no wash cloths.

Plussat: Great location and a very nice breakfast-

Miinukset: The wifi was not consistent or reliable...

Plussat: The plain oats at breakfast were appreciated.

Plussat: It was super close to iron mountain hot springs and a great staff and u can beat the price,will be back again

Miinukset: There was alot of noise from people running around up stairs,and people being way to loud early in the morning

Plussat: The room was great. The king room was not overly large, but it's the first time we ever have had a fireplace in the room! It also was clean and had extra pillows :-) This was our favorite hotel out of a week long trip.

Plussat: The staff was absolutely wonderful. I've been going to Glenwood Springs for years, but this is the first time I've stayed at the Silver Spruce. I will stay again. It it so close to the hot springs and downtown. We had 10 people and a baby so we had one room with 2 queen beds and one room with 3 queens. It worked perfectly. And the breakfast saved us from having to go out. Great place.

Miinukset: One of the rooms was a little dated, but clean and comfortable.

Plussat: The property is close to the centre, no car needed, easy access, clean, good breakfast. Good price for the localisation and prestation.

Miinukset: The property is a bit old fashion, no fruit at the breakfast.

Plussat: Room rates, cleanliness, location

Miinukset: Chairs were worn down and uncomfortable to sit on

Plussat: Location was good.

Miinukset: The bed was hard as a rock. Very light blankets and no extras. Rooms are clean but dated. Breakfast was basic, bagels, cereal, waffles and biscuits with gravy. No fruit, eggs, bacon etc.

Plussat: This is my 3rd time staying at this place, I love it and will be always my favorite place to stay in Glenwood Spring. In this price range, I m so surprised that they serve breakfast. Yes, it is such a simple American breakfast, I enjoyed it! :) I usually travel to Glenwood Springs by Amtrak so this place this great for me to go to places in walking distance.

Miinukset: The 1st time I stayed at this place in winter time, hot water wasn't working well. Then, for another 2 visits, it worked just fine!

Plussat: Nice and cozy room with a beautiful view on the mountains. Located closely to both of Glenwood's hot spring pools, which I totally recommend! Downtown is a 10 minute walk and hiking trails can also be reached within half an hour. The next groceries is kinda far away for walking, but there's a bus stop close by and the nearby gas station works fine as well.

Miinukset: They only offer single-use disposable dishes and cutlery (as do most hotels in the US it seems, but still).

Plussat: Tiny room, but comfy and clean. Excellent inexpensive option for a couple nights for solo traveler who wanted a bed, micro and fridge. Fridge had separate freezer compartment so perfect for freezing ice blocks for the cooler.

Plussat: The FIREPLACE in our room made it feel like a mountain chalet! Excellent location, accommodating staff, large rooms, comfortable

Miinukset: The lighting in the room is strange

Plussat: Breakfast was a joke. Cold biscuits & sausage patties that you put together. Hard boiled, shelled eggs, cold. Some dry cereal that was the only palatable thing to eat. Coffee was the only thing that was hot.

Miinukset: Inn located on the main street with lots of commuter traffic. Rooms were dated with well worn beds, blankets, towelsA/C, micro wave & carpet. The door has cracks between the actual door & the door jams about the width of a nickel. When the wind blew, there was a noticeable draft in the room & dust coming thru these cracks. The exhaust fan in the bathroom was old & very noisy.

Miinukset: The entire building was under some kind of maintenance, very old and the door to our room the lock was all banged up. The room smelled bad. Felt unsafe.

Plussat: Very friendly staff good location Thanks

Plussat: the location

Miinukset: staff was not onsite after 11pm

Plussat: Location

Miinukset: No

Plussat: Breakfast was pretty good. Let them know if you have a pet ahead of time, they have certain rooms for guests with pets. Staff was friendly and courteous, rooms were clean and comfortable.

Plussat: Easy checkin friendly staff

Miinukset: Office, ice machines close at 10.

Plussat: It is centrally located in Glenwood Springs

Miinukset: The provided breakfast was a bit lacking in comparison to other hotels of the same price.

Plussat: location

Miinukset: kitchenette

Plussat: close to high school.

Miinukset: We were put in the rear rooms. Forgotten about. Three days without room service. Had to call for towels. First room was without heat. Second room light didn’t work. Replaced neon light then ballast began flickering. They wouldn’t replace it. Very noisy. Always something going on. Backup beepers, doors slamming etc.

Miinukset: The bed was so uncomfortable I could not sleep.

Plussat: I liked it that we could help ourselves to drink and snacks at anytime.

Plussat: Warm cookies. I love that it is in walking distance from Iron Mountain spa.

Plussat: The location was good for our activities.

Miinukset: You have to be kidding!! The building was being renovated and no one mentioned it before we arrived. Lobby, elevator, etc. was dirty with construction debris. Noise and pounding in room above ours and below. Luckily we had only booked one night!

Plussat: The location is tucked away but it's worth getting there. Our room was completely updated with plenty of charging stations and a super comfy bed! Quiet and clean were just what we hoped for. Finally, the breakfast was GREAT, with many options to chose from. For some reason, the price was lower than any other hotel we checked so the value was extremely high. Perfect stay!

Miinukset: The hotel exceeded our expectations in every area, so no improvements needed for us.

Plussat: Loved the location and breakfast was good. Was a pleasant surprise with the pancakes being served as well. Clean room and super comfy.

Miinukset: Wish we were in the area longer!

Plussat: the room had lots of plugs and places to charge devices. the front desk was super helpful.

Plussat: The location and the service. The staff quickly checked us in and the breakfast was great!

Plussat: Courteous staff

Miinukset: Did not know renovation was going on until we got there. Then found small note at bottom of web page about it. Breakfast was not as expected due to this renovation. This was not the staffs failure, it was the chains responsibility to make proper notic

Plussat: Comfortable bed, great pool, nice breakfast

Miinukset: Very small bathroom, not enough soap, upon arrival we asked about options to get around town since we came by train but staff person had no info to offer

Miinukset: HI should supply Kleenex in the room.

Plussat: Breakfast was great except for two things. The breakfast area was extremely hot along with the dining area. Additionally food was no longer being put out 10 minutes before the end of breakfast.

Miinukset: The staff was not able to check me in until 530pm, 2.5hrs later then expected. I had friends staying there as well that checked in at the same time and the staff could not verify their room was clean. I explained we had dinner reservations and needed to get ready. The staff said they could have the room ready in about 30 minutes. So 8 of us got ready in the one room. Meanwhile the other room was never visited by house keeping; I know cause it was directly across from us and we were watching the room. Finally I called down to the front desk 45 minutes later, even though the staff said they would call me, and asked about the second room. The staff informed me the room was ready. Since we know nobody cleaned the room, its obvious it had been ready the entire time. Not a great way to start your vacation.

Plussat: Clean, modern and very well appointed for the class hotel. Beds were Great!

Miinukset: Spring break so a lot of noisy teenagers late in the hallways. Tried to call front desk and the phone on the desk had never been connected and there was no phone cord. Also woman who checked me in didn't have to beat dealing with the public attitu

Plussat: the shower was maybe the best shower flow for a hotel I have ever experienced.

Miinukset: The heater wasn't working properly. Was disappointed that both the indoor and outdoor pool were under construction.

Plussat: The staff was exceptional and super friendly. Especially the lady at the front desk.

Miinukset: Not enough parking lots, bad parking layout.

Plussat: It had a pool and hot tub. There was a fridge and microwave in the room that was nice and good cable/wifi.

Miinukset: The room is a bit out dated.

Plussat: Location

Miinukset: Not real updated

Plussat: Everything

Plussat: Everything worked

Plussat: This is the third time I have stayed at this lodge and for the money, this facility was very comfortable, clean, quiet. Great staff.

Miinukset: We ran out off tissues. Needs more coffee packets in the rooms for people that love coffee

Plussat: Breakfast was not as expected. They had frozen eggo waffles and frozen pancakes...stale cereal...my opinion...go a few buildings down to the diner. 19th st diner....breakfast is good...smoked pastrami reuben is fantastic

Miinukset: Need a better breakfast...and soda is $1 for a can or $2 for a bottle. Gas station is cheaper...safeway is across street and walmart down the road

Plussat: Good location to catch public transportation.

Plussat: plenty of options for breakfast

Plussat: location

Miinukset: was rated as 3.5 should be rated as 2.0, refrigerator in room did not work

Plussat: Whenever I can I try to stay here we enjoy the pool and the breakfast the location is great

Miinukset: Around the picnic area where it's covered and the barbecue is if you walk East between the tables in the barbecue there's a rise in the cement that at night there was no light and I tripped over I did not like that like that up please even after 10

Plussat: The pool and the little extras, like cookies, coffee bar, spa water, and love seat in the room, made the stay super comfortable.

Plussat: This chain hotel is consistently a quality hotel in this price range

Miinukset: No problems

Plussat: Clean and spacious.

Miinukset: breakfast items weren't my favorite.

Plussat: We liked how close it was to everything that we wanted to do in town.

Miinukset: We did not like the staff did not introduce themselves at check in or give any direction or information for any amenities. As well as out toilet in our room was not working correctly.

Plussat: good location

Miinukset: no

Plussat: Everyone was extremely nice, indoor pool and hot tub were awesome. There is some construction going on in town but obviously not the hotels fault. It’s still within walking distance of down town and the hot springs. Overall awesome experience, weâ

Plussat: Great location - next door to Glenwood Adventure Park and very close to Iron Mountain Hot Springs. Easy access to I-70 and to downtown shops and restaurants. Good variety at breakfast - all the regular choices plus smoothies and pressed juices.

Plussat: The cleaning crew was way nicer than your front desk people. (Multiple). You should trade out your front desk person for a better model “I.e. people who are outgoing and greet the guest in passing” that’s what your cleaning crew did.

Miinukset: Your bed was hard as a rock. We stayed in 105. King size bed. And I ended up moving to the floor it was so uncomfortable. For $355 for 3 nights the thing that I absolutely won’t be disappointed with is the bed. We will be staying with Best Western Antlers from now on. The extra $30 wasn’t even close to worth it. Their beds crush yours

Plussat: Location to hot springs and downtown.

Miinukset: The woman at check in was unfriendly and strange.

Plussat: The breakfast was fairly good. Staff was friendly

Miinukset: The hotel needs to be remodeled badly. We had stained furniture in our room that was gross. We had to evacuate at around 9 p.m. due to a fire alarm because there was a water leak on something electrical.

Plussat: Good location to Iron Mountain

Plussat: Location

Miinukset: Lumpy pillows, uncomfortable bed, and bland breakfast food.

Plussat: Price.

Plussat: I've stayed in many hotels paying much more for much less. The people were friendly and efficient, the room was spotless, and I was very comfortable throughout my stay.

Plussat: Best value for best price in Glenwood Springs. Clean room equipped with everything needed, refrig, microwave, coffee maker, decent breakfast buffet (waffles, eggs, yogurt, OJ), good hot tub, friendly staff, easy parking, close to Iron Mtn Hot Springs.

Miinukset: Nope.

Plussat: The staff was very friendly. They even opened up a storage locker at no charge to store our mountain bike equipment. In addition, they upgraded our room. I was very impressed. Parking was great too. Hotel was completely booked, yet there was parking

Miinukset: a little better lighting in the parking lot

Plussat: Simple, easy and basic. While the facilities are a tad older, they do a good job of keeping up with everything, occasionally the small things like towels and toiletries.

Miinukset: The smell of my room was a little bad, but nothing overtly terrible.

Plussat: I needed to check in early or after the office closed. I left a message and they called back within 15 minutes to answer my needs I was able to check in before their 3PM check in and make it to my function on time. They also don't use room sprays �

Miinukset: No

Plussat: Facilities were very clean. Employee fixed a bathroom issue promptly. Front desk personal very friendly and informative.

Miinukset: Hot tub could have been warmer.

Plussat: Room was very clean and breakfast was re-filled regularly. Plenty of parking.

Miinukset: Walls were a little thin, we could hear the group next door.

Miinukset: bed ridiculously and dangerously high. Bed was mushy, like jello, No safety hand bar in bathtub.

Miinukset: The staff/ owners were extremely rude. My husband and I have been up several times and never had so many problems. This time we brought 8 of my family members and they all had something horrible to stay. Myself and my family will NEVER suggest this place to anyone again.

Miinukset: You guys charge me 4 times instead one night only and I aready talk to my bank about it the lady was there last night maybe pas my card 4 times instead one

Plussat: Nothing was really good.

Miinukset: Needed updating, the girl when we check in was rude and the man when we checked out was rude. The breakfast was poor.