Gramado hotellia

Plussat: Comfortable room. Congenial staff. Coveniently located.

Miinukset: I only had one night to enjoy everything.

Plussat: The staff was incredible. They nailed it! They also were very supportive with my young son. The property is excelent and it is very close to the city center (and 2 blocks from an amazing attraction called Mini Mundo)

Plussat: Great little hotel. Friendly staff. Feels like home away from home.

Plussat: Beautiful Hotel, wonderful location, lovely food, very helpful staff.

Miinukset: The only comment I could make was a need for English language translation for heating, air conditioning an jacuzzi/ hot tub operation in top floor room but we managed as our son speaks Portoguese and his Bride to be is from Rio Grande do Sul.

Plussat: Everything

Miinukset: Nothing to mention at all

Plussat: The staff are fantastic - the most accommodating, welcoming and helpful people I have ever come across in any hotel internationally.

Miinukset: Nothing!

Plussat: everything about this hotel is incredible...the staff, the room, the food, the fireplaces....probably one of the most amazing expeiriences ive ever had at a hotel. they put so much love into what they do. best hotel ever

Miinukset: everything was perfect beyond belief no complaints whatsoever

Plussat: One of the best experiences in Hotels... second time there and they exceed themselves in the quality of the staff and the small details that always surprise you... also a very charming hotel, with a delicious and comfortable open air fireplace

Miinukset: Nothing to be honest

Plussat: Comfortable beds, great location, friendly and helpful staff, spacious rooms and wonderful breakfast. We already stayed at this hotel twice and we will definitely stay there again if we visit Gramado again. Great Hotel.

Plussat: The breakfast is wonderful you couldn't ask for a better way to start your day.

Miinukset: We had an amazing stay here, the staff are what made it special for us we felt like part of the family every member of the staff was so helpful and a joy to be around.

Plussat: The amazing kindness of their staff! The reception they gave us! Bruno was a great host!

Plussat: Everything about it was simply fantastic . Friendly & helpful staff , excellent breakfast . Great location . Very clean and comfortable. quiet location. Fast & strong wifi connection. It’s simply a great place to stay .

Miinukset: I couldn’t find anything to dislike about the property .

Plussat: Beautiful hotel Great breakfast Great location Enough said- 5/5

Miinukset: No parking lots

Plussat: Staff very attentive and helpful. Delicious breakfasts with a great choice of fruit, juices, freshly baked breads, cakes and quiches. Super clean large room with a comfortable king size bed. Hot and cold air conditioner. Powerful shower with an abundant supply of hot water. A strong hotel WiFi signal. Mobile signal mostly 4G with Vivo. Great location, close to several attractions and also one of the Bus Tour pick up points. Numerous excellent dining options near to the hotel within easy walking distance. The centre of Gramado can also be reached on foot in less than ten minutes. Garage parking is available in the hotel.

Miinukset: A minor comment - The television in the room was little small with only limited Sky channels.

Plussat: Everything else.

Miinukset: A little noisy.

Plussat: Excellent staff breakfast location. ..

Plussat: good breakfast

Miinukset: the rooms has not great windows

Plussat: Friendly staff, good location and nice food.

Plussat: Very good breakfest

Miinukset: Towels are not good

Plussat: Nice clean room, friendly staff and great breakfast. Not too far from the centre. Nice open fire in the lobby.

Miinukset: The TV channels were limited and not high quality. The swimming pool was a little small but was OK for a quick dip.

Plussat: Great breakfast. Very clean hotel.

Miinukset: Small parking.

Plussat: I loved the place. The hotel smelled soo good with gourgeos rooms and great location. The staff was very welcoming and the breakfast delicious.

Miinukset: N/A

Plussat: The location is great, we basically left the car in the hotel and walked around. The heated pool is awewsome. We got some complementary chocolate and water.

Plussat: Everything/ amazing location and super friendly and attentive staff very professional ! The beauty is breathtaking, everything around you is well done! The breakfast is wonderful ! They speak English and make your stay absolutely fabulous! Special thanks to the concierge staff .

Plussat: good service, all the staff are very nice, the room are very clean, good service on the breakfast.

Plussat: All of they had to offer. (Except toilett paper)

Miinukset: The toilett paper. Too thin...

Plussat: Breakfast and comfortable bed.

Miinukset: Really good people, nice environment.

Plussat: Everything! Fantastic hosts, staff, clean, great breakfast.

Plussat: The staff

Plussat: The room

Miinukset: The service on the restaurante as bad. The sandwich that I ordered was not good and long time to wait

Plussat: Great breakfast and beautiful landscape.

Plussat: Amenities, breakfast, room

Plussat: Check in, they introduced us to hotel, explained a bit about the concept with a big smile... At bedroom, a little tight due to bed size, but warm inside, dry, clean, no complaints, they have heated bedding system, what's amazing on the winter time. At checkout they got us a gift, pumpkin candy, and a dolly to my wife who's pregnant and also they deserve to her great feelings, she was so happy. My wife wants to be back to Gramado with time to better exploration, and for sure we know exactly where we gonna stay. Quite, peacefully and the hotel team always ready to help you with everything.

Miinukset: The badroom don't have too many space to walk around the bed, or the bed it's too big hahahaha. That it's not a big issue for a couple but for who have kids, maybe.

Plussat: This hotel is a hidden Gem! It is amazing, delicious breakfast, beautiful scenario, helpfull staff. Nature at its best! Thank you Bangalô Team! My family and I enjoy a lot.

Plussat: Great stay, breakfast is lovely and they do chocolate fondue for breakfast, amazing. Pastries and coffee was lovely, fresh bread, fresh fruit, meat and cheeses. Lovely fire place in the middle of the dining area. Staff are lovely, warm and welcoming. The chalet we stayed in was lovely and quirky. You get enough logs to use for the fire place and kept us lovely and warm. Bathroom was clean and nice hot shower. Bed was very comfortable.

Miinukset: Only one thing but I think it’s just to do with it being a chalet and not a negative for all people but you can hear your next door naighbours, not very sound proof. It didn’t matter too much to me as I would definintely stay again.

Plussat: Everything was very good, but the breakfast was the best!!!

Plussat: Absolutely everything

Miinukset: No comments

Plussat: Facilities, two large jacuzzis, heated pool, game room, transfer to gramado downtown, location

Miinukset: Breakfast could offer more gluten and dairy free options. Food is a little overpriced.

Plussat: The hotel staff was very accommodating and professional. The hotel is beautiful and the room had an incredible view. Breakfast was also included and excellent! Would definitely stay here again. Very close to city center of Gramado.

Miinukset: Breakfast and service room (foods) very behind the expectations

Plussat: Staff muito atencioso e educado, quarto extremamente confortável e impecavelmente limpo.

Plussat: Room service, Facilities, Concierge, Reception and so on

Miinukset: Wifi service wasn't ok.