Gramado hotellia

Plussat: Location is perfect. Walking distance from many restaurants and some touristics points like the church and the love fountain. Very friendly staff. They even gave us umbrellas for free.

Miinukset: Nothing came to mind here. Very pleasant stay.

Plussat: Breakfest

Plussat: The food for afternoon tea was horrible. They had a tuna pie that was absolutely the worst thing I have put in my mouth. My shower had a clogged tub and dark mold around the shower. The mattress is terribly hard.

Miinukset: Hard mattress, food quality, cleanliness and upkeep.

Plussat: So many personal touches that made it a really lovely stay. The staff where lovely and the hotel itself was charming.

Miinukset: I loved everything!

Plussat: Everything

Miinukset: Nothing to mention at all

Plussat: The spa in the room was great! The man playing saxofone during the breakfast was excellent!

Miinukset: It´s not pet friendly

Plussat: everything about this hotel is incredible...the staff, the room, the food, the fireplaces....probably one of the most amazing expeiriences ive ever had at a hotel. they put so much love into what they do. best hotel ever

Miinukset: everything was perfect beyond belief no complaints whatsoever

Plussat: Friendly and helpful staff, excellent service, great for couples

Plussat: One of the best experiences in Hotels... second time there and they exceed themselves in the quality of the staff and the small details that always surprise you... also a very charming hotel, with a delicious and comfortable open air fireplace

Miinukset: Nothing to be honest

Plussat: Comfortable beds, great location, friendly and helpful staff, spacious rooms and wonderful breakfast. We already stayed at this hotel twice and we will definitely stay there again if we visit Gramado again. Great Hotel.

Plussat: c

Miinukset: Nothing to mention

Plussat: Location in the town

Miinukset: Noone speaks English

Plussat: Everything about it was simply fantastic . Friendly & helpful staff , excellent breakfast . Great location . Very clean and comfortable. quiet location. Fast & strong wifi connection. It’s simply a great place to stay .

Miinukset: I couldn’t find anything to dislike about the property .

Plussat: Location

Miinukset: Nothing to complaint.

Plussat: Location!

Plussat: The bed was very confy. Breakfast was excellent.

Plussat: Beautiful hotel Great breakfast Great location Enough said- 5/5

Miinukset: No parking lots

Plussat: Location and facilities.

Miinukset: Breakfast.

Plussat: The breakfast is wonderful you couldn't ask for a better way to start your day.

Miinukset: We had an amazing stay here, the staff are what made it special for us we felt like part of the family every member of the staff was so helpful and a joy to be around.

Plussat: The amazing kindness of their staff! The reception they gave us! Bruno was a great host!

Plussat: Total awesomeness at a good price!

Plussat: Great stay, breakfast is lovely and they do chocolate fondue for breakfast, amazing. Pastries and coffee was lovely, fresh bread, fresh fruit, meat and cheeses. Lovely fire place in the middle of the dining area. Staff are lovely, warm and welcoming. The chalet we stayed in was lovely and quirky. You get enough logs to use for the fire place and kept us lovely and warm. Bathroom was clean and nice hot shower. Bed was very comfortable.

Miinukset: Only one thing but I think it’s just to do with it being a chalet and not a negative for all people but you can hear your next door naighbours, not very sound proof. It didn’t matter too much to me as I would definintely stay again.

Plussat: Everything was very good, but the breakfast was the best!!!

Plussat: Nice clean room, friendly staff and great breakfast. Not too far from the centre. Nice open fire in the lobby.

Miinukset: The TV channels were limited and not high quality. The swimming pool was a little small but was OK for a quick dip.

Plussat: Great breakfast. Very clean hotel.

Miinukset: Small parking.

Plussat: Very good service & authentic place to stay. Room was comfortable & has nice big size bathroom. Amenities provided in the room were very good. Chocolate & grapes delivered to the room was a nice touch too. Loved the breakfast, best ever. Very good restaurant though a bit pricey for dinner. Hope to return there again in the future. We loved our dinner of Wild Game Experience.

Miinukset: Jacuzzi didn’t have hot water but we asked one of the staff members & he brought hot water by a hose, which solved the issue at that time. Need a new jacuzzi or pump. Sauna & pool were very good & hot.

Plussat: The location is great, we basically left the car in the hotel and walked around. The heated pool is awewsome. We got some complementary chocolate and water.

Plussat: Everything/ amazing location and super friendly and attentive staff very professional ! The beauty is breathtaking, everything around you is well done! The breakfast is wonderful ! They speak English and make your stay absolutely fabulous! Special thanks to the concierge staff .

Plussat: good service, all the staff are very nice, the room are very clean, good service on the breakfast.

Plussat: The staff are the coolest guys you will find in town, good breakfast, and the unbeatable cost benefit for a place like Gramado.

Miinukset: That would be good if they could fix the temperature control in the showers and water pressure in property.

Plussat: Breakfast and comfortable bed.

Miinukset: Really good people, nice environment.

Plussat: This is a very modern and comfortable hostel! It all looks of high quality and feels more like a relaxed hotel. The staff is english speaking and was really attentive and helpful. The breakfast is good with a very tasty fruit salad! I can totally recommend the hostel, it's worth the money!

Plussat: Everything! Fantastic hosts, staff, clean, great breakfast.

Plussat: The staff

Plussat: Amazing beds, amazing breakfast, really nice common area, nice staff, good music, etc. We had a really great time in Gramado thanks to Britanic hostel! We definitely recommend it!

Miinukset: Nothing

Plussat: Delicious breakfast and every thing well done.

Miinukset: The room was a bit small and no abajur or ligth to read at bed.

Plussat: Very nicely appointed bathroom with heated floor & mirror, rain shower head, etc. The room was very clean and the mattress was as extremely comfortable. The staff was very accommodating and the location was perfect, on the main shopping and eating street. Staying here was a great experience!!

Miinukset: Not applicable

Plussat: We like their Breakfast and SPA

Miinukset: I didn't like the fact that the hotel has carpet everywhere and I am allergic to mites. It looked clean though.

Plussat: Top quality brunch included in room rate every day until 1.00pm....never experienced this offer in my 50 years travelling the world

Miinukset: Mattress had odor

Plussat: Everthing was perfect

Miinukset: Nothing

Plussat: Location and staff.

Miinukset: Room too small, too noisy, too dark, view over roofs and construction. Poor bathroom maintenance.

Plussat: Very clean, new, friendly staff. The hotel smells really good!!!

Miinukset: My room was facing the street and you can hear everything from the streets. Very noise.

Plussat: The staff was excellent. They were very kind and made everything to make our stay better!

Plussat: Great location, good service, simplicity, excellent breakfast, comfort.

Miinukset: They offer no parking. Your car is parked in the curb, with all the risks. Room for improvement. A bit of street noise.

Plussat: Absolutely everything

Miinukset: No comments

Plussat: Facilities, two large jacuzzis, heated pool, game room, transfer to gramado downtown, location

Miinukset: Breakfast could offer more gluten and dairy free options. Food is a little overpriced.

Plussat: The staff and the location is wonderful

Miinukset: Breakfast and service room (foods) very behind the expectations

Plussat: Room service, Facilities, Concierge, Reception and so on

Miinukset: Wifi service wasn't ok.

Plussat: The locations, the breakfast good, nice building, nice and quiet room

Plussat: Nice ambience, looks you are in a chalet in the middle of the black forest. cuckoo's clock and little snowmen everywhere. good breakfast and a short distance to the city center.

Miinukset: it was all good.

Plussat: This 50-year-old little gem was probably the fanciest hotel in town back when it was built, and it was a natural choice for us as we were looking for a place to spend a couple of days in Gramado. Located only one or two blocks from everywhere you want to visit (restaurants, shops, you name it), yet tucked away in a quiet cul-de-sac that naturally limits traffic, this was the ideal spot for walking about town at leisure. When the shopping bags eventually piled up, we simply walked back to the hotel, enjoyed their complementary afternoon coffee and cakes, and then hit the town again. The staff was very friendly and readily provided us with all information we could possibly need about sights and places to visit. Hotel das Hortênsias has been totally renovated but has managed to retain the charming ambience and personal touch that you simply won't get in a run-of-the-mill hotel chain. Case in point: there's an in-house siamese cat that lazily lounges on her favorite armchair in the entrance hall. One morning she spontaneously jumped on my lap as I was reading the newspaper.

Miinukset: Not really a complaint, as we were lucky to get a room with a view, but you would be well advised to insist on this when making your reservation. In spite of being built on top of a sloping terrain, the property now has mostly been surrounded by taller residential buildings, so it would be a good idea to make a specific reservation for the few rooms that do provide an unimpeded view.

Plussat: That's a great hotel, it was a great experience. Location very convenient, excellent staff, comfortable and great food. It surely exceeded our expectations. We hope be back someday when traveling to Gramado again.

Miinukset: I would like to have a bigger room, but it wasn't available. As I have a baby, it would be great if we could have two bedrooms. But that wasn't something that the hotel could arrange given the availability.

Plussat: Breakfast, accomodations, location. Very good.

Miinukset: Parking is extra and kind of expensive. They don´t especify that on the reservation.

Plussat: The location ins amazing, breakfast is very delicious with a lot of local food from Serra Gaucha, the staff is very friendly and the surroundings is very safe.

Miinukset: Prices is a bit high, but understandable if the apply such costs in high season occupation season (June, July and august)

Plussat: Location, comfort, clean, excellent breakfast

Plussat: Location and room

Miinukset: Breakfast could be better

Miinukset: The hotel is located downtown, close to the main atractions The hotel is very clean , modern and a has a nice decoratio

Plussat: It's ver good

Plussat: Very beautiful interior design. Location is great, very close to main attractions of the city.

Miinukset: Room was extremely humid, conditioning and ventilation did not help or did not work at all. Thus, all our belongings as well as bed, floor etc. were constantly wet. Restaurant was a bit dirty, personnel did not manage to clean it up during the high season people flow. Breakfast was not as good as it looked at pictures - eggs overcooked with shell pieces (not only once!), no fresh pastry.

Plussat: Very friendly and helpful staff. Location. Breakfast.

Miinukset: Rooms a little small.

Plussat: The room

Miinukset: The service on the restaurante as bad. The sandwich that I ordered was not good and long time to wait

Plussat: Great breakfast and beautiful landscape.

Plussat: This hotel is a hidden Gem! It is amazing, delicious breakfast, beautiful scenario, helpfull staff. Nature at its best! Thank you Bangalô Team! My family and I enjoy a lot.

Plussat: Loved the breakfast!

Plussat: Very charming property! Excellent location! Very polite staff! Totally recomend and want to be back soon!

Miinukset: Everything great!