Granada hotellia

Plussat: Michael and his wife were great hosts! They were really kind and helped organize all the activities we did. The hotel is beautiful, clean and safe. I definitely recommend!

Plussat: awesome choice of breakfast, great choice of poolside food, You will not find a safer place and nicer staff, so STOP LOOKING AND START BOOKING, . no really folks, this place is awesome but don't take my word on it , go check it out yourselves.

Plussat: Very nice place, friendliness of the staff, room was large and impeccable, super clean, nice clean po as well to relax after a hot day.

Miinukset: Nothing, but it need a 10 minutes walk to reck. The center of Granada, but for me it was a plus since it was more quiet.

Plussat: Very nice staff. Everything was very clean. Everyone helpful to make our stay comfortable and enjoyable. Easy walk to Central Park. Excellent breakfasts.

Plussat: Miguel, Marcia and the rest of the staff are great!! We had a great experience and they’re super helpful and friendly

Plussat: Breakfast was cooked outside on the patio where we sat. Coffee was amazing.

Plussat: The owner Michael and his wife, and all the staff were so incredibly nice and helpful! The room was super clean and comfortable!

Plussat: Hotel Jardin is absolutely amazing! It is in the very center of Granada and easy walking to everything. It is all practically brand new and built with great care by Michael and his wife. It is very safe and the entire area is very safe. We walked around at night with no concerns whatsoever. The travel warnings are very misleading. We saw no evidence of anything but very friendly Nicaraguans and lovely country. The food and rooms at hotel Jardin are first rate. The AC works great. The beds are comfy and the view from our room was over the entire city. It was awesome. Thanks for a lovely time.

Miinukset: I truly can't think of anything that was sub-par. I guess my only suggestion would be to add Mai-tai's to the pool bar list. Though, the pinna coladas were excellent!

Plussat: The best place I’ve ever stayed in! So clean, pretty, good food, amazing room, lovely pool area + garden and the most fantastic and helpful staff! Highly recommend!

Plussat: People very friendly. Our flight was late an the organized (on very short notice) a shuttle to pick me up from the airport. Pool is very nice. Breakfast is good (different omelet to choose, fresh juice). Walking distance to the main-square of Granada.

Miinukset: Too expensive

Plussat: Michael was very friendly & took the time to chat regularly, he was always full of information on what to do & where to eat & anything else i asked about

Miinukset: Nothing, very comfy beds, good b/fast, nice room, great pool

Plussat: Ihana henkulökunta,todella palvelualtista ja lämminhenkistä! Ihana allas-alue,herkullinen lounas sekä ampiainen

Plussat: The hotel is beautiful and has an excellent location. The staff had excellent customer service as well. We had to be up at 4AM to check out and our concierge from the night before said "I will notify my colleague in order to have your check-out info ready in the morning. Would you like a wake-up call in the morning?". When we returned later after dinner, we double-checked with her colleague and he said "Yes, I have been notified and will have your wake-up call at 3:30AM and everything will be ready for you to check-out". The bellman/security escorted us to our car in the morning to make sure we made it safely and took our bags. The parking is safe and the parking security guard was also aware of our early morning departure. Everything went smoothly. I highly suggest this hotel.

Miinukset: To be honest, everything was wonderful. I would only say finding your room initially can be confusing because it is divided into 2 parts but that is about it.

Plussat: Everything

Plussat: Fantastic hotel in a great, central location. Staff were super friendly, pool was lovely, and the traditional breakfast was to die for. Really hoping to visit again some day. Thank you!

Miinukset: All great

Plussat: Location, room, staff

Plussat: Beautifully maintained colonial hotel, lovely pool area, comfortable beds and friendly attentive staff who conversed easily in English!

Plussat: It is a beautiful property. Clean and well appointed.

Plussat: Very nice and polite staff Comfy and cozy rooms Quiet and relaxing, great view

Plussat: Cleanliness and central location

Miinukset: Nothing

Plussat: The staff at the hotel are super friendly and welcoming, as is everyone we have so far met in Nicaragua really. The room is big and comfy, with aircon! and the pool area is nice to relax by. Also, best granola ever :)

Miinukset: The door leading to our balcony, which is on the street, is not at all sound proof so if you're a light sleeper this may be a problem as from about 5/6 am it starts getting busy out.

Plussat: The breakfast was provided in a table service format. We were offered a fruit bowl, coffee and a natural beverage (generally a choice of local fruit drinks). The facility is top notch. It's one of the most expensive in Granada, but you simply can't beat the location. The facility has a pool in the courtyard, and a great deal of space to simply sit and relax. We were given vouchers for a free welcome drink in the bar on arrival. The beds were comfortable, and the a/c was sufficient. We had a refrigerator in our room. The shower was good.

Miinukset: Granada's tourism industry has not recovered from the violence in 2018. In this hotel, there were only three rooms booked the night we were there. We didn't see many other tourists in the city. The property is located in the heart of the city. There are a few very loud bar/restaurants within the block so you can hear music. We turned on the room fan to drown out some noise, but there were quite a few cars going by and the 'unofficial' taxis honk their horns a lot to generate fares. It felt like they were doing anything they could to increase our bill. We asked to extend our check-out by an hour and they wanted $20 more. They pushed to upgrade when we arrived and wanted an extra $29. Considering how they were almost empty, we were surprised and it gave a negative vibe.

Plussat: Great locatiuon Great Service

Plussat: Location and service

Miinukset: No in house testaurant

Plussat: We stayed for 4 nights. Everything was great. The breakfast. The shower. The beds. The pillows. The cleanliness of the place and rooms. The staff. The location.

Plussat: Everything. The owner was super nice with us. We were concerned about the last disturbs in Nicaragua and the owner answered our e-mails so quickly and was so helpful and nice with us. The hotel is amazing. It is not a big hotel so it is pretty familiar but at the same time it is a high standard hotel. So it is the perfect combination. Seriously one of the best stays in my whole life. I will recommend this place to everybody.

Miinukset: Nothing. Seriously we were amazed to be there.

Plussat: A beautiful hotel in the middle of Granada. The hotel is exceptionally well kept and beautiful. I really enjoyed swimming in the pool and enjoying delicious cocktails prepared by the friendly bar staff.

Plussat: They upgrade me to a better room for the same price of a standard room if I pay cash. Cosy and modest colonial-feel hotel. Tucked away in a side street yet just a few mins walk to main square. Tasteful decoration everywhere. Good wifi, nice breakfast. Free water to fill your bottle. Many day trip options

Miinukset: Pick up from Managua cost US 40 which is rather expensive. You can get a private taxi to managua or the airport in travel agencies at US 25. Be prepared for little insects as the hotel has open space.

Plussat: This hotel is picturesque and perfectly located in Granada. Walk a block in any direction and you hit everything you want to do in Granada. The staff is accommodating and helpful. Enjoy the pool, hammocks, and the bars specialty drinks.

Miinukset: The breakfast is the same every day and the bed is very very firm. The rooms are a bit small. Hot water for showers only comes after a long wait. Even with these issues I still feel good recommending this hotel.

Plussat: Amazing variety of fruit for breakfast, never seen anything like it. Staff were particularly helpful in organizing things.

Miinukset: What's not to like.

Plussat: The bed and pool and hot shower were wonderful. Great location too.

Plussat: Accommodating and friendly staff...cleanliness.....ambiance..great breakfast

Miinukset: Nada

Plussat: Very clean

Plussat: Rooms - very good Breakfast - very good Swimming pool - very good Service - very good Peace - very good Professionalism, comfort, discretion, peace. These are the signs of this wonderful hotel. For each recommendation.

Miinukset: Negatively, I have not only noticed the ONLY GOOD.

Plussat: The amazing avocado toast made my day :) The view (the lake, the vulcano) is mind-blowing I loved waking up with the sound of exotic birds

Plussat: The views, style, smoothies, kayaks, massage, service!

Plussat: Lovely staff, good food and the place is amazing. The fish they serve for dinner is a must, you have to order in the prior day in order to get a fresh pescado from the lake. Delicious.

Miinukset: The tree-top rancho #1 is not the best room. It is very simple, a bit hot and you will hear a lot of noise from the staff at 6am because it’s too close to the kitchen.

Plussat: Out of this world location and view, all amenities you need for a dreamy stay

Plussat: The location is beautiful, and the views of the lake and volcano are stunning.

Miinukset: The service was very slow and inattentive. We also spent $20 US on the local fish, and it tasted like dirty lake. So we felt a little foolish for buying that.

Plussat: Great service and friendly staff

Miinukset: A strict no smoke zone.

Plussat: Las isletas is a dream, located on their on island, beautiful design, amazing breakfast, you can rent kayaks anytime you want and have an amazing view over the mombacho volcano! We would definitely come back!

Miinukset: Food is a little pricy, since it is an island they have to bring everything there. On the first evening we had a fish from the lake that tasted really muddy. But the rest of the food was very tastefull!

Plussat: Martin is an excellent host and made our stay just perfect. Food (especially ceviche and the ratatouille) was really outstanding as well as the way Martin and his team treated us. On our arrival day my boyfriend didn’t feel good so Martin made a recovery tea out of the natural ingredients on the islands garden. The best medical treatment- and once again: outstanding service! Thank you!

Plussat: First of all the food was outstanding. The attention put into every detail and the super friendly staff were just some of the highlights. The island is magical and we got to experience nature like never before. This place is highly recommended and we'd definitely visit again.

Plussat: Fabulous view of volcano Complimentary kayaks

Miinukset: Evening meal average Fixed sunloungers, could do with more

Plussat: Clean, spotless room. Extraordinarily nice and very obliging staff and owner. On arrival, we thought that breakfast was included but were told that they would have to charge us for it. Without us asking for it the staff talked it over with her manager and let us know that they would indeed serve us breakfast at no extra costs. The breakfast was delicious and freshly prepared. You can choose from different options, we had pancakes and fruits with yogurt and granola. Also, across the street is a hostel through which you can book same day tours, such as night excursions to the Masaya volcano, which happened to be extremely convenient for us. We had the impression we were the only guests in the hotel and they treated us with special attention to make our stay as satisfying as possible. After political troubles in the past months, tourists are still rare in a country that is largely dependent on tourism. Visit Nicaragua and you will be welcomed with open arms.

Miinukset: Nothing apart from closeness in the room.

Plussat: Everything was very good

Miinukset: I like everything there was!

Plussat: We liked everything .. the comfortable rooms, the friendly and attentive staff, the food prepared to order. We were also given great advice on what sights to see in and around Granada.

Miinukset: I didn't like the fact that when I booked my room with booking.com, your website only showed 2 queen rooms available. When I arrived at the hotel there were only 2 guests staying at the hotel, and many junior suites with king beds were available. This was very misleading, and I will always xcall the hotel from now before reserving a room with booking.com

Plussat: The room, and in fact the entire hotel is truly breathtakingly beautiful. My room, a junior suite, had fine historic hardwood furniture, beautiful tall ceilings, a private balcony with french doors overlooking the Iglesia La Merced, very comfortable king size bed with a thick American style mattress and powerful air conditioning. Everything was spotlessly clean. The staff was friendly and very professional. The common areas, from the restored historic grand marble staircase to the small courtyard swimming pool were truly gorgeous. The included breakfast, served in the courtyard was the basic traditional rice and beans, eggs, fruit, toast, and coffee. This building is a work of art and obviously a labor of love for the family that recreated it entirely from the ground up around the original mansion's Italian marble staircase.

Miinukset: This was such an exceptionally good experience that there was very little too not like, but I will note that the shower was not hot and the wifi in the room was weak.

Plussat: Tyylikäs

Plussat: Great breakfast, great options for breakfast as well. Beds are very comfortable. Pool was great! I would definitely go again,

Plussat: The staff is wonderful, they help you 24hours around the clock. Any problems you have they will solve it. The hotel is always clean. I recommend sit by pool inside the hotel and stare up at the stars at night, beautiful sight to see and Cool Breeze. When I visit Nicaragua again I would definitely stay at Hotel Real La Merced again.

Plussat: Gorgeous building, rooms, & location.

Miinukset: Got lucky finding parking right in front.. could have been alot worse.. also online it said english was a language used, although only one receptionist spoke english.. very minor complaint.

Plussat: The hotel was a beautifully renovated old colonial house with a courtyard and pool in the middle. The rooms were modern, comfortable and clean with good Air conditioning. The bathroom was large and modern with hot water. The hotel employees were so friendly and did everything they could to make our stay a good one. We were even given a free yoga lesson by the pool which we really enjoyed. The pool was incredible after a morning of sightseeing as it was so hot walking around the city. The internet also worked really well throughout the whole hotel. The hotel is located next door to the beautiful Iglesia La Merced church and close to everything else there is to see in Granada. We felt really safe here and wish we could have stayed longer.

Plussat: As someone who’s known the history of the house, it was exciting to finally stay there. I’ve always loved that home The staff was very friendly and attentive. Always there for anything needed. I enjoyed the breakfast, and again, the staff was very attentive. The price was a good deal and included the breakfast as part of the deal.

Miinukset: The linens and towels had seen better days, with stains and holes. Only stayed two days, I thought for the type and history of the property, the place would be more upscale. Maybe I just stayed in a budget room, but to me, it should still reflect its history.

Plussat: Our rooms were gorgeous! The food was excellent, the staff friendly and helpful. The bathrooms were clean and modern with all the amenities. It is close to good restaurants and right across the street from the museum!

Miinukset: the room was expensive for its facilities .I had a delux room with a kitchen and there was only one knife,no spoons ,no glasses ,no forks.the cleaner cleaned only the room not the balcony, the breakfast was 10 choises all about the same but food was awful every day overburnt and tasteless,but the worst was reception girl .she tried to get more money telling that i should pay for parking when i didnt park at the hotel.she didnt give a receipt and when i asked she gave me apiece of paper handwriten

Plussat: Awesome location. Close walk to the center of Granada, with many nearby restaurants. The facility itself was beautiful, full of plants, flowers, beautiful design and a small pool that was quite clean. The rooms had air conditioning, the Wifi worked well. The restaurant is cute with a tapas menu and a full bar. My sister and I had a night cap there (almost overnight) and we played dominos/cards in which the restaurants has a game shelf in which you can choose from. The included breakfast was great, recommend the huevos rancheros. Friendly and helpful staff.

Plussat: It’s a beautiful little hotel in a great location and a very helpful staff

Miinukset: It’s a bit noisy especially on the weekends with the bar in the hotel. Also, many of the windows aren’t covered so the room can be bright in the morning or with the lights outside at night.

Plussat: Creative menu... presentation of food

Miinukset: Didn’t find anything we didn’t likehope

Plussat: Beautiful Gardens. Walking distance to downtown sites. View of the church.great breakfast. Great massage place 300 meters away.

Miinukset: Room was a bit dark making the space feel a bit small. "Classic-wood furniture"

Plussat: The hotel was very charming and a little oasis in the heart of Granada. The pool was perfect for cooling off in the afternoon. The staff were all wonderful.

Miinukset: The tours organized by the hotel were fine but not great.

Plussat: The location is perfect- just far enough from the Central Park so it is peaceful, but also near a few great restaurants and sites. The staff was amazing. We interacted mostly with Grethell and she was so helpful and sweet. The space is so beautiful with a lush garden, nice swimming pool and picturesque terrace on the roof. The breakfast was also a great perk- fresh, filling and quite delicious! We really enjoyed our stay here and would gladly stay again if we happen to pass through Granada on another trip.

Miinukset: Not one negative thing to say here!

Plussat: Breakfast fine, pool great!

Plussat: Lov d this hotel. Would definitely return.

Miinukset: Nothing.

Plussat: The room is nice. Also, I like the pool.

Miinukset: What I did not like is that they did not have more Gallo Pinto at 8am, and I asked the waitress if they'd cook more and she said no, so I ate Los huevos rancheros without beans and rice, just bread and a small slice of avocado. Then at 9am they were serving Gallo Pinto again.

Plussat: Wonderful hotel in a fantastic position - close enough to the centre of town without all the noise! The included breakfast was delicious and the staff were courteous and friendly. Definitely would recommend!

Plussat: It was a family reunion and we felt very welcomed Friendly staff

Plussat: The staff is very friendly, the place was very beautiful, free breakfast, A.C and hot water.

Plussat: Location and staff

Miinukset: It’s not like 4 stars properties but it’s nice decent hotel

Plussat: Nice play to stay for the price, and a good location.

Plussat: The hotel had a good location. The hotel itself was nice, the room was comfortable, huge bed and warm water. Breakfast was fine and the staff prepared it quickly for us, so we would be able to be on time for our shuttle.

Miinukset: The was a huge group in the hotel of younger kids, they were quite noisy.

Plussat: This hotel has a nice pool, a beautiful garden setting, helpful staff, and is located only a couple blocks from the town square. We especially appreciate the services of their driver Lupe, who got us safely to/from the airport during a time of anti-government protests and road blocks.

Miinukset: We were disappointed that dinner wasn't available from the restaurant.

Plussat: Frankly we didn't have any expectations from this hotel, and this was good, since we fell absolutely in love with it! It is a colonial building with an amazing patio inside, and even a pool! The room was simple but cosy and had everything one needs for a comfortable stay (including a hairdryer). The hotel offers a nice breakfast (eggs or pancakes).

Miinukset: There is no parking in the area, so we had to leave the car in front of the hotel to our own risk (but everything was eventually fine)

Plussat: The pool

Miinukset: They only had 3 options for a meal, no menu !

Plussat: Location is nice in the center.

Miinukset: Ambiance is rather boring, facilities are outdated and tired. Didn't have hot water for two days in the room. Rowdy crowd.

Plussat: Much bigger than internet photos looked. Located in a quieter part of town,but still walking distance to town center.

Miinukset: Breakfast not included and only average.

Plussat: Center of old ciry walking for 1 minute.. Even if too late check-in, so kindness receptionist were there. and good safe parking inside the hotel. No regulation of vehicle height

Miinukset: Nothing at all

Plussat: The pool was great, the receptionist very kind and helpful

Miinukset: It is a bit unpleasant to walk in the neighborhood at night, but other than that the location is close to everything. The rooms were not lit very well, which was a bit inconvenient because everybody can look right into the lower rooms if you keep the curtains open. Laundry was discolored but that was my own fault because I forgot to mention to seperate light and dark - don't make the same mistake!

Plussat: Beautiful courtyard with a nice pool, very clean rooms, hospitable staff that are happy to give advice, call taxis, assist you in any way they can. Delicious fresh fruit, granola, yogurt, and bread for breakfast!

Miinukset: The location is not in the main downtown area, about a 10 minute walk or $2 cab ride home. Honestly made for a nice and quiet stay.

Plussat: We prearranged with staff for a driver to pick us up at the Ticabus station, and bring us to the hotel. The driver was punctual. Check in was a breeze. Anna made a delicious breakfast each morning and the pool provided a refreshing break from the heat. The location was a short and safe 10 minute walk to the main sights/areas of Granada. It was also a short walk for groceries (Maxi Pali, La Colonia or La Union).

Miinukset: We had suite 209 which is actually at the rear of the property and stands apart from the main building containing the other suites. It does not overlook the pool nor have a balcony or outside seating area. The neighbourhood noises started fairly early in the morning. However, the one bedroom suite was huge, clean, had warm showers, a well stocked kitchen and great air conditioning and fans.

Plussat: The staff were extremely friendly and helpful, breakfast was delicious and the bed could not be more comfortable. Tania and Michelle (manager) were both lovely. Thank you!

Plussat: Excellent breakfast. Lovely pool. Great location.

Miinukset: Room was quite small and dark. Bar severely lacking in drinks options.

Plussat: Loved the place. Fell in love with the apartments and the set up. The team was so accommodating and were very attentive. One of the best places to stay in Granada. The location is not the closest to the livelier part of the city, but it’s great when you want a break from the noise.

Miinukset: Only thing would be if perhaps a couple more breakfast choices. But I suppose it matters more when you stay more than 2 days and want variety.

Plussat: The facility is excellent. The staff were very attentive. The breakfast most representative of the Country, with a variety of fruits, drinks, and the usual eggs to order.

Plussat: Melisa the manager was amazing, from welcoming us to walking us to the local farmers market, showing us around, putting us in contact with people, helping them us find supplies after our luggage was lost by the airline. She is an asset to the place and such a lovely helpful lady, she couldn’t have done anymore for us. The staff at the hote Are also very nice and helpful especially the breakfast/ cleaning ladies. A great spot, out the way, yet easy walking disnarce. Lovely accommodation, great size and facilities, lovely pool. My one suggestion would be that they shut the gates to the property as whilst your on your balcony or in the pool etc you feel as if anyone can walk in, I didn’t like that about the hotel common space.

Miinukset: As above closed the gate to create a sense of privacy and cleaned the toilet bins every day.

Plussat: Wonderful staff. Location was quiet and yet close enough to the main plaza for easy walking. Suites are lovely, worth the additional cost.

Plussat: Really kind and helpful cleaning staff. They only spoke Spanish and had to check me in to the odd room and all with absentee proprietors. Good breakfast too.

Miinukset: Super odd rooms. No windows on most, cavernous in size, we’ll decorated but not cozy. Old building in need of upgrades. I wouldn’t pay more than $30 for the rooms... including breakfast.

Plussat: Spacious room, nice staff, great breakfast

Plussat: Spacious rooms. Nice breakfast. Quiet.

Miinukset: Showers had very little hot water.

Plussat: Breakfast was excellent. Staff was great

Miinukset: No where did it indicate I'd need to climb about 20 very steep step to get to my room. No staff to help with bag. What a shock. I'm 76 years old. This was a problem.

Plussat: The staff was excellent. They went over and above to accommodate us and assist with anything we needed. Our room and the staff helped make our experience in Granada unforgettable.

Plussat: friendly and helpful staff, comfortable room that has it's own style. there was no water in Granada on the day when I arrived so it was great to have a pool. I had a nice and comfortable stay.

Plussat: Awesome location, staff and facilities! We felt right at home here, and very well looked after! Just wish we could speak more Spanish to communicate with all of the staff, as they seem very lovely people, but don’t all speak lots of English. We were able to call the hotel manager anytime though, on his cell phone and deal with any question or concerns, so all was really amazing!

Miinukset: Just need some hooks to hang wet bathing suits and towels maybe??

Plussat: Close to the action but on a quiet street. Rooms were large. Great staff. Tasty breakfast.

Miinukset: Nothing

Plussat: The location close to Granada’s main square, next to restaurants and stores. Is a beautiful house, clean and well maintained. Rooms are spacious and clean. Staff is friendly and helpful.

Miinukset: Everything was excellent.

Plussat: I love the way you step from a city street into a beautiful little oasis. The pools are awesome too!

Miinukset: Beds are a little hard for my liking.

Plussat: The gardens/pools inside the hotel are beautiful with their flowers and the architecture and style is pleasant. The hotel is located just some 40 metres from the central park/main square, yet far enough for guests not to be disturbed by the comotion of the central square.

Miinukset: My room was located on the same level and next to the path guests had to take to get to their rooms so unless I kept the curtains in front of the window, I was very much exposed to other guests while in the room. The room (number 4) was facing a hotel bar, so compared with other rooms, the view was not very nice.

Plussat: The pool was very enjoyable, having a swim up bar. If the pool was too busy, the hotel has a second one to check out.

Miinukset: We enjoyed everything!

Plussat: Very relaxing pool area.

Miinukset: No view from room.

Plussat: Location,breakfast,really nice hotel,two pools

Miinukset: Dirty toilet

Plussat: Rooms and restroom are bigggg and beautiful !! Super clean !!! The pool and decoration great too!!!

Miinukset: Breakfast is not include !!!!!

Plussat: Great location in traditional colonial hotel. 2 pools and restaurant and bar. Room was spacious, good AC, freindly staff. Would recommend for a stay in Grenada.

Plussat: The staff and the services they provide. They picked me from managua late at night in a very nice vehicle and I felt completely safe. Julian arranged for your services with a very knowledgeable tour guide named Wilfredo Guamamuz. I recommend both of those young men to drive you around and provide tour services!!!☺️

Miinukset: That I didn't stay longer.

Plussat: Location, staff, breakfast and the design! Big big plus!

Miinukset: All was good

Plussat: Size and amenities in the room. Art work and the many pictures everywhere. Two pools plants and pottery everywhere. The services was fantastic. Location only 30 metres from central city square and near central street with night life entertainment and great food.

Miinukset: There was no safe in our room.

Plussat: The pool was so refreshing and the breakfast was delicious. The hotel is well situated and just a wonderful place to stay with large rooms.

Plussat: The chocolate class with Kenny was incredible! Super fun and learned a lot. Also, I had the best massage of my life in the spa!

Plussat: I like the large roons and the nice staff grate location next to city center

Miinukset: This was a grate place to stay

Plussat: Loved the pool, breakfast was great and staff supportive.

Miinukset: The only thing was that the water pressure in the shower was limited.

Plussat: The staff were friendly and helpful. The breakfast was good. I felt very safe there.

Miinukset: The ceiling in the room was leaking water when it rained. The shower had barely any water dripping out. The pool needs to be maintained and repaired. I was over charged and given incorrect change at the pool bar.

Miinukset: The staff and something wrong fix right aeay

Plussat: I absolutely loved the attentiveness of the staff and that the pool is available 24 hours a day ! The massages are wonderful ! Fresh breakfast cooked to order and natural juices ! Kenyn gives the best chocolate in house presentation ! I absolutely loved it all !

Plussat: The staff at Mansion de Chocolate are outstanding and incredibly helpful. The home is beautiful and has one of the nicest pool facilities in Granada. The deluxe room we stayed in was spacious and the bed comfortable.

Miinukset: Sadly, with the significant drop in tourism over the last year, the house is in need of a little upkeep. The in-room bathrooms could use an update and the pool deck needs some minor repair work.

Plussat: Hospitality was great- staff was super nice!

Plussat: The massage services are really cheap and great! There is also a chocolate making class, very cool and inexpensive. You can walk everywhere from here, it is a great location. The hotel is an ex-president’s house and is quite nice.

Miinukset: The pool was very dirty and there was no water the last day of my stay. I was unable to shower or brush my teeth. Wifi wasn’t the strongest.

Plussat: The location was great and the staff were nice.

Miinukset: There were ants crawling all over our room and bugs all over the shower. We actually thought we shouldn't have to pay to stay in a bug infested room.

Plussat: It was in another building, not in the Hotel.

Plussat: This was our honeymoon and we paid extra for a gauranteed upgraded room, not only did they not give us an upgraded room but they moved us to three different rooms including one at another hotel in a sketchy location for the three nights we were there!! On day one they even had the nerve to go into our room and take all our things out without telling us. It was invasive and embarrassing. They told us that Univision was filming or the water filter was broken or that someone had overstayed. Many different versions of lies when it was obvious they had just overbooked their hotel. They gave us a free half hearted dinner to "compensate" for all this but this remains one of the worst customer service experiences of our lives.

Plussat: This hotel pulled a bait and switch on us... suggesting we had made a reservation for their "other property" (clearly we had not) but they could put us up in the main building for one night ... but then we would have to move. Ridiculous. And still charged the same rate for a much much much lesser property and room.

Miinukset: Everything.

Plussat: staff was very friendly and nice. Everybody in the hotel was exceptional, specially Juan in the hotel restaurant and, Auxiliadora in the front desk.

Plussat: The included breakfast was excellent. Friendly staff and great location next to Parc Central. Lovely courtyards.

Miinukset: We were placed in the overflow building 1 block from main hotel. Breakfast was in main hotel. The room was still good sized and clean but I don’t know how rooms compare to main building.

Plussat: the staff 100%

Miinukset: the price was a little high but it is in the centre . the staff were amazing

Plussat: Lovely old building right in the heart of Granada. Easy to pop back and have a nap or a dip in the pool when it got too hot outside! Nice clean room with a big comfortable bed.

Miinukset: Some of the facilities are showing a little wear and tear, but nothing out of the ordinary for an old building.

Plussat: Great location, friendly staff, good food

Miinukset: Leaking a.c. unit so there was water all over room floor. Language barrier caused issues and no concierge. The staff tried to give us a single bed room even though reservation was for 2 beds, we had to demand the 2 bed room over and over.

Plussat: You can't go wrong with a stay at La Gran Francia. The property is beautiful and in a perfect location. The staff is helpful friendly and professional.

Miinukset: The pool was out of order but we did not mind much.

Plussat: Very central location. Morning breakfast included was delicious and convenient.

Miinukset: Never had hot water in the room. The AC worked well however is noisy when sleeping

Plussat: Great location

Miinukset: Swimming pool was dirty and unusable and showers were cold. Very expensive for what you get

Plussat: The staff was extremely helpful and friendly and the morning breakfast was out of this world. Their coffee is fantastic!

Miinukset: The annex room like I mentioned earlier was outside the main square, awkward and no window in our room. The pool over there we thought was a fountain.

Plussat: The place is gorgeous - like staying in someone’s well designed home. Large spaces, with intersecting but pared back decor - it could be straight out of a design magazine. Every angle and nook and cranny has places to relax and chill out. Very calm and zen like atmosphere. Our suit on the second floor was large with a small terrace overlooking the pool and the volcano in the far off distance. Staff are friendly, kind and efficient.

Miinukset: It wasn’t a problem for us but it’s slighly out of the centre of town (10 minute walk). On the flip side, it’s in a quiet area.

Plussat: Superb Boutique Hotel. Beautiful place right in the middle of Granada. Very nice staff. Cooling pool and great design. You can the owners got. taste. Lots of lovely details make this place special.

Miinukset: I got mosquito challenges...

Plussat: Good crew. Private, secure facilty. No more then four block walk to the downtown stuff. Good WiFi. Nice common area.

Miinukset: Ran into a few nasty mosquitos In the early evening.

Plussat: Very small hotel - only 5 rooms - and thankfully no-one else staying the first night so we were able to relax in the pool side loungers after coming back from dinner in Granada. We stayed in Room #5 - the upstairs suite which afforded us a view of Mombacho Volcano and some of the local church spires. Nice that we had a small balcony but too hot to sit out during day. Bathroom was gigantic with a monstrous tub. A/C worked very well in bedroom alone.

Miinukset: King bed was just a not-too-thick mattress lying on a wooden slat bed frame. 2 small wooden folding chairs were all there was to sit on in the room apart from the bed. We knew it was a modern design hotel but this was somewhat on the spartan side. Because of the inner courtyard with pool layout there is the potential for noisy groups of people drinking (wine and beer available for purchase from poolside fridge). The rooms were immediately at the end of the pool and noise was bouncing off the concrete interior walls. Noise was also coming in from the adjoining streets. Even though we thought we were in a quiet part of the city, it turned out not to be that quiet.

Plussat: Stunning and tranquil, Los Patios was on a quiet street in the centre of town, ideal for exploring Granada. The breakfast was the best we’ve had in Nicaragua. The staff were charming and incredibly helpful. One of the most cleverly designed and decorated hotels I’ve stayed in.

Plussat: The owner and the rest of the staff is super friendly and helpful - with anything and everything you need. They made my stay very comfortable. Facilities are sufficient, the room is spacious, 5-8min walk to Calle Calzada. Good value for the price.

Plussat: The staff was extremely nice and accommodating during the duration of our stay. We needed to take an early taxi in the morning and the staff woke up early to prepare us a breakfast and hail us a cab. The location is right on the water near an beautiful park but a little bit outside of the main city center.

Plussat: I had a great time ... i anjoy our aniversery...

Plussat: comfortable beds. The staff were very friendly, welcoming and smiley. The hotel was quiet and we had a good night sleep . There was safe and secure parking for our car. The bathroom was clean, with a big shower, toiletries, a hairdryer and towels. Checking in and out was very easy. The hotel was right next to the lake. There was a small gym with a treadmill and weights which was free to use- this was definitely a bonus!

Miinukset: There was no restaurants nearby and we had to get a taxi to the centre in the evening so that we could eat. The hotel did not have any kitchen for guests and there was no where to purchase food. We were under the impression that breakfast was available however there were no food facilities so we couldn't even get a coffee in the morning and there wasn't even drinking water.

Plussat: Location

Miinukset: Poor hot water

Plussat: Location: El Maltese is located across a street from a park area that fronts Lake Cocibolca, offering cool breezes and a great view. Just a few blocks from the tourist strip of restaurants and bars, you are close, but far enough away to escape the noise and lights. Rooms: The rooms are recently updated and larger than most in this price class. Lots of counter space in the bathroom, along with amenities such as soap, shampoo, a make up mirror and a hair dryer. Big shower with a "rain" showerhead and hot water. Excellent wi - fi and good A/C. In addition to a large closet, there is also an armoire in the room. A large flat screen TV with lots of channels is on the wall. The room comes with a dorm refrigerator for your drinks and leftovers. On top of all this, breakfast is included. The breakfast, including eggs, fresh fruit, great coffee, gallo pinto, maduro and juice, was not only tasty, but so ample that I didn't eat again until dinner time. The room windows have shutters on the outside as well as curtains. At bedtime, the room is dark, quiet and cool; great for a good night's sleep. Staff is friendly and helpful.

Miinukset: Parking space is limited. I arrived on a motorcycle, so this wasn't a problem for me. There are some dogs coming and going on the property. They are not aggressive, but may bark at you upon arrival. Again, not a problem for me, but if you're scared of dogs.... Mostly they just sleep and ignore you.

Plussat: Great place, staff was very nice and kind.

Miinukset: A little more space for parking.

Plussat: From the arrival until we left the staff was very friendly and extremely helpful. They spoke good English. The rooms were also very comfortable and clean. Our kids enjoyed the outside space (hammocks, gym equipment, front lawn). The hotel is few minutes walking distance from the Calzada and the central park. We had on-site parking and felt very safe. We would definitely stay here again.

Miinukset: Everything was great. One of the best places we stayed on our 2-week trip to Nicaragua in December 2018.

Plussat: The strong breezes off Lake Nicaragua make the hotel comfortable in the hottest weather. The lakeside park in front of the hotel is beautiful and well kept. The air conditioning in the room was very quiet and efficient.

Miinukset: As in most smaller hotels in the tropics, there is no hot water; however, hot water is not really required in the tropics.

Plussat: The staff was amazing. They arranged a shuttle to pick us up in Managua. Patricia helped us organize a private vehicle to Laguna de Apoyo and volcan Masaya (so we didn’t have to return to Granada between the two tours). They also arranged transport for us back to Managua. Clean and comfortable rooms, simple and filling breakfast. The helpful friendly staff made our stay!

Miinukset: It’s slightly out of the main part of town, but it’s totally worth the extra walk.

Plussat: Location is great. But the room is old and outdated

Plussat: Close to all the bars and restaurants but still very quiet at night. Very helpful staff. Clean room. Nice pool area. The restaurant was very tasty.

Miinukset: The doors on the bathroom in our room were swinging doors.

Plussat: The staff is really friendly, the location could not be better

Plussat: Our dinner was delicious. The hotel is located in a quieter section of the main strip. Was lovely to have the little pool right outside our door.

Miinukset: The window lock was not very secure but the window is at least facing into the courtyard.

Miinukset: No breakfast

Plussat: location and the Indian food was terrific

Miinukset: It wasnt clear the AC wasnt include in the price. We had to pay $10 per night . And the bath was really dirty

Plussat: The pool

Miinukset: The toilet didn't work very well

Plussat: location-right in the middle of the resturant center. staff-very friendly.

Miinukset: bed uncomfortable, no hot water, saloon doors for the bathroom dangerous/loud

Plussat: Location was great, hotel was clean, hotel manager was super friendly and very helpful arranging a private taxi to the airport, overall a great experience. Felt very secure there as well.

Miinukset: Perhaps a/c included in the price but that is all.

Plussat: Great location!

Plussat: Excellent location on the tourist strip and close to a number of restaurants, but far enough removed to be quiet. The owner is friendly, gregarious and very helpful. Nice courtyard with a pool. Rooms are clean, relatively spacious and well stocked with toiletries and towels.

Miinukset: I was only disappointed to find the associated restaurant "Maharaja Curry House" had to close due to the current crisis in tourism. I was looking forward to a good curry.

Plussat: This hotel was reasonably priced. Located not too far from the city center. Friendly staff. We were here two nights. It's not the best place in Granada, but it's a fine place to stay if you're looking for something that nice enough and not too expensive. Breakfast is included and it has a small pool. Parking is on the city street, but there's a guy who guards the cars.

Plussat: The staff very helpful. Location ok..

Miinukset: Everything else. Very basic indeed. For €76 per night I would have expected a much higher standard of accommodation. Room 10.The bathroom is very long and narrow, you had to squeeze past the toilet to use the shower which had seen better days, the water did not drain away until 10mins after you had dried off. Very economical Breakfast, 1 slice of toast, scrambled eggs ok and 1 cup of coffee. We stayed in the hotel guardabarranco on the other side of town prior for less money and it was far superior in my opinion. We only moved because the first hotel was full.

Plussat: My girlfriend was super sick and they helped me find a hospital to take her to. The were there at midnight when we got back waiting for us. They moved us into another room without us asking so that I wouldn’t be sick. Awesome place, great facilities, great staff.

Plussat: Very friendly and helpful staff. On our last day check-out day we went on a day long tour so the hotel staff kept our giant backpacks for the day. When returned they were safe and sound. The bartender is so friendly and great service. The food was great and the cook was friendly too. We would totally stay there again.

Miinukset: Nothing to complain about at all.

Plussat: Very friendly staff. The hotel grounds were very colorful and beautiful. Bed was comfortable.

Miinukset: The shower head was wonky and water went everywhere, but it had great pressure.

Plussat: Excellent location. Very clean. Very quiet. Staff friendly and helpful.

Plussat: The breakfast

Miinukset: The restaurant was kind of close

Plussat: The breakfast was absolutely first class with lots of options! Super quiet room.

Miinukset: They ended up not being able to take our VISA (or any other credit card) because of some sort of technical difficulties.

Plussat: I really love this place! It was super comfortable, adorable, and felt extremely safe. The place is really cute and has great decor. They were also nice enough to let me use the blender so I can make myself a tropical cocktail! Nice breakfast as well. Delicious pancakes! And I appreciated that they were able to arrange a taxi for me when I arrived even though I paid a bit more for it.

Plussat: Super fast WiFi; comfortable bed; nice garden

Miinukset: Dorm style room; sink wasn’t in bathroom and a little bit to high (even for a guy)

Plussat: The staff was amazing. The food was exceptional.

Plussat: The rooms are around a very nice garden. Location is pretty quiet. There were 5 options for breakfast to choose from You can book private tours with the reception. Although might seem a bit odd, the area around the hotel was safe.

Miinukset: No warm water No air conditioning A little bit quite far away from the center and you need to cross the market area which is quite dirty and chaotic on the way to the location

Plussat: The staff ia amazing and the hotel is very confortable

Plussat: They made everything possible for us to have a great vacation.I left my baby monitors on the room by mistake and they did everything possible to reach me and gave them back.