Gurgaon hotellit lähellä Kingdom of Dreams

Plussat: It was the best as usual.

Miinukset: Nothing to dislike

Plussat: I like the hotel and it’s atmosphere The staff were very good and friendly

Miinukset: Despite of the information that I will not extend one day they have charged me for one day additional.

Plussat: The room and hallways were in very good taster Nicer then the hotels near the airport Mediocre compared to some of the 5 star hotels in that area

Miinukset: No ATM. A Ways out of town No little store for toiletries, etc Doesn't compare to the Oberoi close by. Stay there instead if you can!

Plussat: Spa , Swimming pool , Staff

Plussat: friendly staff, great spa / gym and lovely in-room dining

Miinukset: the wi-fi is super slow & bumpy and the breakfast misses out on healthy options but has a large variety (western / indian)

Plussat: Mr Amrit the restaurant manager, very hospitable and generous

Miinukset: Housekeeping needs to improve

Plussat: Very amazing helping staff and cleaniness Pool area is really fun with friends and family Breakfast buffet is little okay but i liked it overall

Plussat: My stay was extremely comfortable. Not only my requirements were taken care of , I was also given a room upgrade at no additional cost. Also, I had a medical emergency (extreme shoulder pain) in the middle of the night. I was overwhelmed by the professionalism of the staff where they provided me with a medicine spray. Would definitely plan another stay in near future as well.

Miinukset: Would advice hotel to keep a first aid box with a few basic medicines. Might help guests in emergency cases.

Plussat: The stay was comfortable & excellent staff for assistance.

Miinukset: Overall experience was very nice.

Plussat: one stop solution for all my work need

Miinukset: condition of roads around in the vicinity

Plussat: Excellence in customer care and awareness. Higly recommendable

Plussat: Spa

Miinukset: Pa reduce the Q state chk in counters!!

Plussat: The bed was nice

Miinukset: Nothing

Plussat: nice and friendly driver whom send me to airport.. i thinks his name is Ravi. also, the guy whom check me in and check me out is very fast and efficient.

Plussat: The hotel and the rooms are absolutely gorgeous. I felt very safe staying here as a solo, female traveler.

Miinukset: Some of the services offered by the hotel were 10X the amount charged by private companies in the area. Since I was already paying a large amount to stay, I was disappointed by the services offered and how much they were asking me to pay. For example, an Uber ride to downtown New Delhi cost me 760 RS roundtrip compared to the 3,500 RS offer made by the hotel for transportation.

Plussat: The ambience, the excellent and attentive staff. Exceptional food and luxurious accommodation. Look forward to returning again at the earliest opportunity.

Miinukset: No negative.

Plussat: Spacious rooms, and the most comfortable beds and pillows. Warm hospitable staff, and excellent food options

Plussat: Super space. Loved it.

Plussat: The location of the hotel as there are lots of malls near the hotel

Miinukset: There are no water tube in the bathroom for washing after using the toilet

Plussat: Staff were helpful and friendly !

Plussat: The Executive Lounge on the 7th Floor had wonderful food and service. The breakfasts were a real treat and the tee was so delightful. The hotel drivers were the best I have seen in any country!

Plussat: Clean and good location

Plussat: The Breakfast was well balanced and all dishes were well cooked. The Staff was attentive to Guest's request. The bed Mattress and Bed cover was nice and clean. The bathroom accessories were adequate.

Miinukset: The Hotel tariff in comparison to Hotel facilities and Room size should be more economical. This is basic Bed & Breakfast kind of Motel.. Since there are 3 Lemon Tree Hotels. in the same vicinity.. there is risk of confusion while ordering Cabs. You need to be very specific.

Plussat: service and cleanliness .

Plussat: Staff courtesy Clean room

Miinukset: Rooms are very small

Plussat: staffs, food and value for money

Miinukset: nothing

Plussat: Such a modern hotel! Cleanliness is spot on. Breakfast was great and the staff is super friendly and always available. Would definitely stay here again!

Miinukset: They do not allow drinking in the room. The pool closes at 8.30PM, also you cannot drink around the pool area which was a total turnoff as we planned to have some great time at the pool. And the bar and food closes at 11pm

Plussat: Hotel was very clean.....staff were polite.i didnt hav to wait to get my room...

Plussat: room facilities ok

Miinukset: Poorest hospitality..... discourteous staff.....as if any bank or govt office....rates unreasonable as compared to facilities......food pathetic....u can judge the chef when I received two parantha, one triangle and one round......as thin as of any roadside stall....booking procedure slow and uncomfortable...

Plussat: Friendly staff,Good food,clean rooms

Miinukset: Over taxing. Slow service

Plussat: Breakfast not included in room rent

Miinukset: Room rent not value for money

Plussat: Value for money is OK (although the 5* grading is misleading).

Miinukset: I am not familiar with grading (in terms of stars) in India. For me, this is a 3-4*. When compared to European standards (which I am used to) a 5* would have much better facilities, breakfast, gym, etc, etc. At least the price is coherent (much lower than other 5* that are also much more expensive).

Plussat: The Breakfast was good especially the Parantha. Served upon your request

Miinukset: Improve on your WIFI its too slow

Plussat: Absolutely nothing!

Miinukset: Walked into a room with dirty bed linen. Terrible rooms. Loud music from wedding parties. The lifts are clogged with people. Was told ‘it’s healthy’ so why don’t you take the stairs instead! Best case scenario it’s a 3 star!

Plussat: The hospitality of their stuff

Miinukset: Nothing to mention

Plussat: The buffets were good, the mini-croissants fine but the ed staff were superb.

Miinukset: Nothing springs to mind.

Plussat: The staff were particularly friendly and helpful. The range of Indian and western food in Melange was excellent.

Miinukset: I had Room Service 3 times. First, the sandwich brought to me was stale, the bread was white when I asked for brown, and the filling was also not what I asked for - I asked for cheese and got cheese plus vegetables. The accompanying chips were cold and greasy and a measly portion. The second Room Service order was good. (Pasta with pesto) The third Room Service order was not the type of pasta I ordered.

Plussat: cleanliness of the room and fast response on inquiries.

Miinukset: nothing

Plussat: Hotel is well built.

Miinukset: However, 1. They do not have central heating. Hotel rooms are extremely cold and after aksinf four tgo five times and waiting two hours, the staff finally gave us tow local heaters out of which on edidnt work and the other is too small to heat the room. 2. the dont serve breakfat after 10am in rom dining. 3. the staff is not trained at the level of 5 star hotel, and though they mean well, training and communication and hospitality required to bring it 5 star benchmark levels. 4. no take away cup for coffee in the entire hotel! didnt send salt and pepper with the in rom breakfast order...! 5. suite size is good and nice. 6. We requested a late checkout which was accepted by the front desk at the time of check out and annotated on the account, however the staff still called ads troubled us about checkout 3 hours before check out time. 7. left the hotel quite hassled and upset. 8. the front door needs a wind awning, as else the moment the doors open the entire lobby gets hugely engulfed in a cold freezing wind.

Plussat: Rooms are spacious Staff is great Service and good is good as well.

Miinukset: The doors aren’t installed with noise cancellation.

Plussat: People .great enviorment.smiling personality. It was great experince

Miinukset: There was nothing to not like

Plussat: Location

Miinukset: Poor Guest support The air conditioning was not working (which can happen) but no alternative room was given citing fully occupied and neither was refunded my booking amount as I asked me to checkout. At 2 am at night was offered a fan as an alternate.

Plussat: Crossiants where not that Flaky

Miinukset: Crossiants

Plussat: Room was good. Staff was good. Lenin was v good.

Miinukset: Food was not good but the boys at restaurant were great. Pool was dirty. My wife suffered the contaminated. Had to ask for bathroom toiletries and slippers.

Plussat: At breakfast, the one who has attended us deserves appreciation (don't remember his name). When I said I'm not keeping well, the concern showed by him moved me. And Mr Atul Gaur at the front desk be complimented.

Miinukset: Make sure availability of room facilities without asking.

Plussat: Breakfast was decent. Hotel was clean

Miinukset: We had booked twin room, but when we reached at 2am in the night, we were told there was no twin bed room. The guy at the counter said that we always get request for twin room, but not everyone wants it. Then after fighting with him, he sent a man to check of king bed could be split into twin...after 10 min, the guy comes back and says that the cot can be split, but they dont have 2 single mattresses..imagine, such a big hotel, and they dont have 2 extra single mattresses. Then we again fought, and suddenly he found a twin room. So could not understand why he put us through all this at 2 am in the night, when he had a room available ! Also, thought of swimming one evening, and was told that pool is closed as there is a party happening there

Plussat: extra room availability because late fly black very close to the new business area of Delhi

Miinukset: breakfast poor for western people

Plussat: Location and cleanliness

Plussat: Clean room. Nice staff.

Miinukset: Location was bit off for me. Otherwise it's near Huda city center.

Plussat: Location and room space.

Miinukset: Food and room anechoic is bad.

Plussat: Well, nothing that deserves a mention here.

Miinukset: Quiet a few things.. 1. The hotel seems to be pretty old, it reflects in the room furniture, furnishings. The bed was not Ramada types or equivalent to any similar hotels. Bathroom lacked basic stuff like dental kit. 2. The food was a huge disappointment, and am talking breakfast here. Low in range, low in taste. 3. Found a rain insect crawling on the bed. Basic stuff that needs to be absolutely taken care off. 4. The reception girl who was checking me out was multiple tasking, attending to calls as well as other customers. Seemed short of staff or probably the way of culture.

Plussat: Cleasn

Miinukset: Price, after full booked they raise the room cost 3 times when wanted to extend for 2 nights. On top of that they give me the same room !!!!!!!

Plussat: Room service it’s good

Miinukset: Internet policy , every 24 hours should sign with new password.

Miinukset: The in dining service needs lot of improvement Some reception desk staff need real training to welcome guests and response from reception to room calls needs to be improved. Sone staff need to be trained.

Plussat: Okay.

Miinukset: No comment.

Plussat: Good

Plussat: Room service. CUSTOMIZED PREPARATION WITHOUT ANY ADDITIONAL CHARGE FOR OUR KID

Miinukset: Rooms are not noise proof.

Plussat: Bed & shower

Miinukset: Breakfast , vue from the window :) Reception stuff

Plussat: Staffs are good, its located very close to most of the offices in sector 44. But I think there are no restaurants near by,

Miinukset: very expensive and food quality could have been better rather than different variety of food.

Plussat: Location

Miinukset: We need to carry our own swimming costume wrost experience ever:(((

Plussat: Location

Plussat: Fabulous lunch and sweet dish

Miinukset: Airconditioner was leaking and it took almost 2 hours to be fixed.

Plussat: Kaunis puutarha-alue jossa useampi ravintola

Miinukset: Huone viileä yöaikaan

Plussat: Nice place to stay and enjoy with friends and family. Services provided were at par the expectations. Overall, it was a nice stay at the property. Would suggest to visit if you are looking for relaxing journey.

Miinukset: The breakfast included with the hotel stay was a little dissatisfactory. The menu was very limited + the options available for vegetarians were also quite less. They just need to improve on this thing. It isn't like that you will have just 5-6 options, but around 15-20 options(for veg). Food taste was above decent. There are more restaurants within the property where you can have La Carte Menu of different cuisines.

Plussat: Everything was good n fun filled only thing is we were not comofortable with the style of comode.

Miinukset: Style of comode was very uncomfortable.

Plussat: Swimming pool

Miinukset: Staff behavior

Plussat: Property is undoubtedly amazing...food is superb...ambience is nice...but they have hell lot of rules and regulations because it being a club not a hotel.but when u are on a holiday,u don’t wanna behave so cautiously all the time.otherwise rest all is amazing about the property and staff.

Miinukset: They hve lot of rules & regulations at the property which bounds you from enjoy your stay thoroughly.i expected a little more.but that’s alright,every place has its own fun.property is amazing.Food is delicious there,staff is very nice.

Miinukset: booking.com confirmation said max three adults can stay, bristol said they only allow 2 max. I was ready to pay for a friend who was visiting from far away but finally when i showed booking,com email they allowed after a lot of fuss. Not a good experience at 2 am in the night.

Plussat: Air conditioning was perfect. Breakfast service and quality of food was super

Miinukset: After shower the water overflows. A staff at reception could not process an Amex card and was asking me to give an alternative card and I could easily see that he was fumbling. Also central lift was not working due to heavy shower ???