Hakodate hotellia

Plussat: Jokura has a lovely homey feel. The owners are very friendly & try very hard to ensure you have a great stay. Wonderful location, close to the ropeway & to the historical sites.

Miinukset: Bed was firm by western standards

Plussat: The hosts were incredibly kind and the place is beautifully decorated, both giving it a very cozy welcoming feeling. The accomodation is well located, walking distance from the fish market and rail station, very close to the sea front and the historic district!

Plussat: Very heartwarming owners welcoming us to the stay and drive us back to our next destination in Hokadate. Spacious room and shower place.

Plussat: The hosts were extremely friendly and helpful. Even gave us a lift to the station in the morning at 5.30am!

Plussat: The location was disappointing and rather bleak. Breakfast was not included and there was no food option.

Miinukset: The accommodation is very dated and felt more like a hostel. The shared facilities are poor., On arrival we were told to remove our shoes which we expected in Japan but not quite so urgently. Then we had our photograph taken. and payment taken, After quite a long journey it would have been nicer to had a more relaxed welcome,

Plussat: Excellent location on tram line from Hakodate station with very obliging and attentive hosts. A pleasant alternative to standard hotel accommodation.

Miinukset: Nothing

Plussat: Authentic Japanese feel, lovely hosts, great location

Miinukset: Nothing, all good

Plussat: The house and room are clean and the hosts are very friendly.

Miinukset: Nothing so far!

Plussat: I didn't try the breakfast, but the facilities in the room and the host's attitude impressed me a lot, the location is also very good, which is close to lots of landmarks there. Last but not least, the host drove us to JR station, that was a surprise. And I remember it rained heavily in the morning, but he drove us safely to the station, much appreciated his help.

Miinukset: My friend - Cherry left her doll - a very cute Monchhichi which was bought in Okinawa besides the pillow on the bed, what's pity, she emailed to the host, but the feedback was they didn't see this doll. But she did leave this doll on the bed and was willing to bear the delivery cost. Anyway, it was a pity during the trip.

Plussat: Staff were so friendly, there is a bath onsite that can be booked at no extra cost and massage facility at cost. Best spot to walk up MT Hakodate

Plussat: Locate in nice neighborhood area. Near bay area shopping street and tram station. Decoration inside hotel is nice . Breakfast is great . Croissant is making new and yummy. Onsen bath has one small room . Both male and female couple can share the same room. Free soft drink at lobby. 7 Free parking are at the back. Provide very beautiful bath soap and shampoo as souvenir.

Miinukset: Hotel is old. Onsen is very limited number for users .

Plussat: All services and facilities are well managed and given. Given a special booking private bathroom, free drinks from 17-19.00 and special bath amenities

Miinukset: It would be better if the staff will smile more. I know that everyone in the hotel tried to serve us the best

Plussat: Very good service

Miinukset: Room was freezing cold

Miinukset: 2nd time visit....still served with ecellent service.... really good value for money....

Plussat: The location is excellent- within walking distance of the sights of Motomachi, the red brick warehouse district and the Mt Hakodate ropeway. Rooms are large and nicely decorated. Happy Hour each evening gives guests a chance to relax in the cosy lobby with a complementary glass of wine or beer. There is a small Japanese bath bookable on a first come first served basis. The staff are lovely- keen to advise and to help book restaurants. And breakfast is excellent - a wide range of cooked dishes as well as the usual breads, fruit and yoghurt. Our favourite hotel of our trip to Hokkaido.

Miinukset: Nothing

Plussat: Happy hours, very good breakfast, great location near jujigai stop, redbrick warehouse and ropeway.

Miinukset: Sento need reservation which fully reserved.

Plussat: Romantic,staff friendly

Plussat: Has an adorable European feel; the decor was very cute! Pajamas were also provided and each occupant was given a set of toiletries (L'occitane.. etc.) which was great. Staff was very pleasant; bedroom was comfortable and clean. TV also has Hollywood blockbuster movies. Location is also very good; nearby 7-11; walking distance from famous landmarks such as Hakodate Ropeway, Redbrick warehouse shops, Hachimanzaka slope, orthodox churches etc. There is free happy hour from 5-9PM daily but we didn't utilise that as we don't drink. There was also free parking provided. Off-site onsen available via pre-booking but found it a hassle to pre-book. But I guess it was nice the hotel has this collaboration with the onsen.

Miinukset: Breakfast spread was good but the variety could be improved.

Plussat: Great bath tub with a bit City view. The location is perfect, it only takes 3-5min to walk to the morning market. They also offered great assistance during our stay such as borrowing video games for free.

Miinukset: The price is a bit high, but you pay what you get. The room is very spacious.

Plussat: Loved the large rooms. Loved the view. Convenient to have kitchenette and dishes. Lots of space. Great for families. Close to JR station and morning market. Loved their pillows. Very quiet. People were very helpful..

Miinukset: Nothing

Plussat: We were upgraded to a suite.

Miinukset: The floor tiles were a little stained and could have been polished to make them look cleaner.

Plussat: Clean and spacious room

Miinukset: Nothing

Plussat: Near the morning market

Miinukset: -

Plussat: The bathroom was very clean and spacious. Beddings were crisp and pillows just nice..

Miinukset: The breakfast vouchers were at restaurants serving the same food with hardly any choice.

Plussat: Convenient location to everywhere

Miinukset: Not really

Plussat: Truly wonderful staff and the most beautiful meals.

Plussat: Service is excellent！

Miinukset: nothing

Plussat: Beautiful facility- every part was traditional Japanese- architecture/food/service, but with every modern amenity. Super-attentive staff. The lobby alone is a monument to Japanese style- it is matched in every part of the hotel. The dining room is on the ground floor-fantastic- with views of the ocean. Kaiseki dinner and breakfast were superb. You will want to take pictures - even before you eat. (And I’m not a millennial who Instagrams his meals). The Japanese bath was well appointed- and divided into two parts, one inside, and one outside. From the outside portion you can hear the surf and relax. A romantic little place surrounded by larger- and probably standard hotels.

Plussat: Exceptional service from very helpful staff who went out of their way to make our stay a happy and pleasurable experience e.g. programming Japanese SatNav; walking with us to a local restaurant which had no English signage or menu; ensuring that no mistakes were made with the extreme seafood allergy from which one of us suffers. Excellent!

Plussat: Excellent staff and vacilities, delicious food (multi-course dinner and breakfast) and awesome few over the oceon and city in the outdoor onsen.

Miinukset: Nothing :)

Plussat: Love the design and architecture. Rooms are big and view was spectacular. The staff service in particular- Miss Tomoko was outstanding- she made us smile everyday and was superb. We loved the Michelin cookery and healthy food . Onsen was spectacular as well. It’s also a traditional property so our feeling was retro and cool. A must stay at Hakodate

Miinukset: There was no place to exercise - that would help. I didn’t like that we had to pay for local calls - that was weird. For a 5 star property they should also allow free mineral water instead of 2 bottles a day- it’s hot weather - come on!

Plussat: This traditional ryokan looks and feels incredible. The room is spacious and comfortable (the beds in particular are amazing) but the real winner here is the superb view of the sea. It's very nice to just sit at the table in front of the window and enjoy the view and sounds of the waves. There is also a tablet provided that allows you to adjust all the lights and curtains, as well as order room service. The location is excellent with a Lawson and ramen restaurants just nearby. We opted for the half-board option and our meals were served in the common dining hall, which also has a great view of the sea. The food was great and staff were attentive and always ready to help. The public onsen is a tad small but is otherwise very nice.

Plussat: We absolutely loved the ocean view! The giant window facing our futons provided a breathtaking morning view of the ocean. What a way to wake up!

Plussat: Space

Miinukset: No onsen

Plussat: The ease of location

Plussat: Rooms are spacious and clean. Staff is very polite.

Miinukset: Restaurant is only open for breakfast; menu is limited.

Plussat: Extremely comfortable, spacious room at a very reasonable rate considering that you could fit all three hotel rooms I’d had in Tokyo into it. Amazing bath, very comfortably bed, no complaints.

Plussat: Good location close to a tram station. Rooms are large and include a kitchen corner. beds are comfortable. Staff is very helpful. Good value for money.

Miinukset: No restaurant open for dinner within the hotel but several opportunities nearby.

Miinukset: The staff is very rude and unhelpfull

Plussat: Location

Miinukset: Packing

Plussat: The staff are friendly. It is convenient to be able to park on site although at a fee.

Miinukset: The spa facilities are a big disappointment, it is quite cramped and not well equipped. The furniture and layout of the room is quite old and uncomfortable.

Plussat: The kitchen was really good, had all the utensils we needed. The room was spacious and we were given a super nice view of the ocean too! The washroom was also very spacious and the rooms were very well kept and in good conditions. We really like the hotel being close to the airport limousine stop, so convenient!!

Miinukset: I wish they had told us earlier that the sofa bed would only be 170cm long. The sofa beds will definitely need to be replaced, the handle on both ends of the sofa limits the person from being able to stretch out, and waking up after one night of sleeping in a crouched position was terrible. In the end, we requested a tatami mattress and slept on the floor instead. I would've booked a separate room instead knowing this would happen!! Also, the onsen was good but the hotel definitely needs to restrict the age of the boys entering the ladies onsen. It was quite, and i mean quiteeee uncomfortable to have these 10 or 12 year old boys entering the ladies onsen when every lady and girls was shirtless. The families definitely were not considering other people, bringing in their older boys into the onsen and there weren't just one or two of them, there were quite a number of them in the onsen daily. I think the hotel could definitely do something about it.

Plussat: Room is spacious and quite big compared to other hotels in Japan. There is kitchenette with microwave and electric stove with the dining area. Also the washing machine provided in the shower room and toilet is separated. The staffs are very helpful and friendly. They can give you some advice about the town.

Miinukset: None

Plussat: Very good ,nice place with good price .I really recommend the tourist to stay here when you come to Visit Hakodate .

Plussat: Everything was perfect. Communication with hotel was good, they acknowledge our special request. Room was big, there is living room, kitchen with stove, microwave, refrigerator, wardrobe room, machine wash and dryer in the room. Safe deposit box. There is public bath, sauna, in ground floor. Sure we will back to this hotel if we visit Hakodate again

Miinukset: Nothing

Plussat: Friendly staff, delicious breakfast (best breakfast among all of our five hotels stayed in Japan) , good location.

Miinukset: No umbrella to borrow for the raining days.

Plussat: excellent room layout. everything is clean and new. nice apartment room with washing machine, small kitchen, fridge,etc although we did not use it. spa area perfectly organized and clean. hot spring bath is clean and well organized. breakfast and dinner quality excellent. service is great.

Miinukset: nothing.

Plussat: The room is big for 3 of us. The onsen is excellent!! 10-15 mins walking distance to JR station and bus terminal.

Miinukset: Nothing!

Plussat: Breakfast and dinner are awesom!! Room is good.

Miinukset: Onsen is a bit too small. Not much view from the room.

Plussat: Breakfast and dinner

Miinukset: Our room was too small for 3 persons

Plussat: The food was amazing

Plussat: Facilities are so good

Miinukset: -

Plussat: The room was very clean, the breakfast and dinner buffet served extensive varieties of food (including seafoods (ie sashimi), mains, and more. The onsen (hot spring) is a ‘Must TRY’ and the bath area has been well managed.

Miinukset: Nothing.

Plussat: A lot of different types os Onsen

Miinukset: Some facilities aee a little bit run down

Plussat: Buffet breakfast is awesome.

Miinukset: check in counter is not proactive in helping with luggage. Buffet dinner nothing to shout about. Bedsheet is not that clean.

Plussat: We love you hotel and your staffs.

Miinukset: If you have heater I give you 10+++

Plussat: The place is very cosy and private, staffs are very friendly and helpful. For the restaurant that provides buffet breakfast and dinner, food options seem limited, however, food quality is very high and we love every single dishes.

Miinukset: My only complaint is the central heater that makes the room too hot for an autumn weather, no way to adjust the room temperature

Plussat: Overall is nice

Miinukset: No change to breakfast and dinner over the two nights

Miinukset: They have charged me twice for the same night.

Plussat: Breakfast and large clean room

Miinukset: Location

Plussat: The suit is big & comfort! I love its modern style. Everyday the staff will prepare two pieces of local snacks for you. The breakfast is awesome! I love the in-room onset very much. Top recommendation for Hakodate onsen-love travelers!

Miinukset: The place is sort of inconvenient for public transportation. However the staff can always help you hail a taxi within minutes

Plussat: We stayed in the Japanese Modern Suite with Bath and the experience blew us away - the room is extremely spacious and comfortable, and the private onsen is amazing. It's big enough for 3 people to sit comfortably in (though we used it 1 at a time) and it's just an amazing feeling having an onsen all to yourself. We also took the half-board option and the dinner and breakfast were both excellent, with a huge variety of dishes and served as a course meal. Staff were very friendly and could speak some English and were always ready to help.

Plussat: There is no big crowd in the hotel and even dining place is exclusive for us . Good experience

Miinukset: The staff serving food does not explain and breakfast is too slow

Plussat: Spacious room, private onsen, rooftop onsen

Miinukset: Set breakfast and dinner. It's over priced. I don't like the menu or the way it's cooked. One of the dinning rooms looks like a cell without windows.

Plussat: The room is quite spacious. The view from the onsen is good.

Miinukset: Location- it is a bit far off from the station

Plussat: The onsen and massage chairs. Hotel was very nice too. The suite was beautiful.

Miinukset: The price for the suite was a bit expensive.

Miinukset: Hotel had no concierge services, poorly staffed reception and most staff were unable to converse in English. The lounge on ground floor overlooked the Japanese Garden which was poorly maintained and so unlike any other Japanese garden we’ve seen. At almost all times, the hotel lobby was empty and the Long Bar devoid of any guest. So the hotel didn’t have any lively feel to it yet we were told it was full! The room ceiling is thin and each night we heard the guests on the floor above running around their bedroom which disrupted our sleep. And the room layout was poor with one step down going out of the room to the entrance area and the toilet and shower rooms and a step up to get into these rooms. Elderly persons and kids could trip easily with the steps and over at least three different types of slippers per person lying around.

Plussat: HOTEL STAFF/OWNER IS FRIENDLY & HELPFUL WITH PERSONAL TOUCH

Miinukset: NO LIFT BUT HOTEL STAFF OFFER TO TAKE OUR LUGGAGE UP.

Miinukset: We walked quite a bit and having difficulties looking for the property. But luckily we got the help from someone we asked on the road and he showed us the way to the property, really thankful for his help. Man’s shower is located on the first floor only.

Plussat: Room & beddings clean and comfortable. Hosts are hospitable and can communicate in English

Miinukset: No elevator. Need to climb stairs.

Plussat: Very well equipped room (toiletries, extra bedding, heating) and COOKIE

Miinukset: Unfortunatelly no bath available, just shower

Plussat: Host is very kind. The location is near Hakodate station. Overall It’s a good living experience.

Plussat: The staff was extremely friendly and polite. They even offered us a car ride from hotel to train station due to heavy rain. Location was also very convenient.

Miinukset: Rooms are small and unsuitable for a couple.

Plussat: Location was excellent! Staff was professional and courteous. Room was clean and comfortable enough.

Miinukset: Difficult to control the temperature of the room; very stuffy but when the window was open, the door kept rattling.

Plussat: The location is the opposite of JR station and very near with morning market hakodate

Miinukset: The pillow is too hard

Plussat: Mahtava aamiainen! Happy hour!

Miinukset: Liian ohuet huoneen seinät!

Plussat: Ideally located for those using the JR service. The morning market is next door. The tram and bus service is across the road. Room was clean and a good size for Japanese hotel rooms.

Plussat: Next to train station In city.

Miinukset: Staff hardly speak other languages

Plussat: Convenient to the main train station ; literally 2 mins walk.

Plussat: The location is excellent. Nearby: train & bus stations, trolley, morning fish market.

Miinukset: Hotel has no front driveway for car. I suppose you can enter via parking garage in back. However in our case the ticket machine didn’t work so we couldn’t enter.

Plussat: You can see this hotel the moment walking outside Hakodate train station or the bus station. You can not beat the location! An ordinary American style hotel with Japan cleanness. Nothing to complain about. Please do not skip the breakfast buffet in this hotel. Amazing breakfast with Japanese and American meal selections. We purchased the breakfast in the hotel, and we got buy one get one free, even better deal!

Miinukset: Nothing

Plussat: The onsen outdoor was very pleasant. We got ice cream and wine at will for free during the day. Very nice breakfast with fresh products and milk frm hokaido.

Miinukset: The room was not free before 3am. The staff clean the room from 2am to 3am and it is not possible to use the room but you can go to the onsen :)

Plussat: Good buffet breakfast, free ice cream, coffee and sparkling wine!

Miinukset: Location not close to tourist spots.

Plussat: This is a wonderful small hotel (actually a renovated Ryokan) in the Yunogawa onsen area of Hakodate. It is on a quiet back street right beside the river and only a 10 minute walk from the tram stop.

Plussat: A nice cozy onsen inn. The room was very clean and relaxing. Gensen kakenagashi Onsen was great! My skin felt very smooth afterwards. Easy/short bus ride to Hakodate station. Complementary ice cream was incredible!!!

Miinukset: The walls were thin, I think. I could hear some talking and light switch clicking from the next door. Breakfast was disappointing. Most food was not warm.

Plussat: Good location for sightseeing, the lady is very nice, friendly and helpful..

Miinukset: The place is a bit far from the train station, others are good.

Plussat: The owner is very hospitable and caring. The rooms are very well supplied with soaps, toiletries, etc.

Miinukset: Breakfast was not included.

Plussat: Cozy, comfortable and homely. The location is at the Motomachi area and also within walking distance to the Bay area and Mt. Hakodate. The hosts were great (Japanese couple). Felt like home.

Plussat: The hosts were a cute Japanese couple, very warm and trying to help even though they don’t speak a lot of English. The rooms are vintage style and it’s cute!

Miinukset: The facilities are just a little bit old, also the bed was not the most comfortable and the floor squeaked.

Plussat: It was genuinely cosy and homely - they were genuinely interested in their guests and asked what I was planning each day. I slept so well. Theres something about a cosy wooden house that makes you sleep well. It was like staying in a small ski lodge in the mountains.

Miinukset: Nothing

Plussat: Staffs are a warm welcome and speak English fluently. Good facilities in the family room type. There has a Sakura tree next to the place and it's blooming when I arrive.

Miinukset: It might better if they have a bathroom's chair service for an elder.

Plussat: Great location on a small street not far from the Hakodate Bay; very cost atmosphere and friendly staff

Miinukset: Was a bit noisy, you could hear people going up and down the stairs etc

Plussat: Excellent breakfast and the view in the lobby at 13th floor.

Miinukset: The room was slightly small, but quite unique since they had provided DIY self-prepared handmade coffee for you.

Plussat: Location, the view and nice Onsen. Formidable breakfast.

Miinukset: Nothing

Plussat: Good location, likes view .

Miinukset: Room little too small for the price.

Plussat: Good location

Plussat: The breakfast

Plussat: The location was good.

Miinukset: The rooms are small Japanese size with large American prices. Not worth the money.

Plussat: Clean hotel and good location