Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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4,4
Miinukset: I contracted to pick up the car at 12:00pm only to find the closed at 12:00pm. And Sunday. Nightmare.
arvostelut:
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10,0
Plussat: Very nice people. Got me everything I wanted plus more!
Miinukset: The online system knowing if they have cars in at the time of booking a car on line. I thought I was getting a car for 1 and I was on my way there to get it and got a call saying they didn’t have any cars available at the time.
arvostelut:
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10,0
Perfect Car for PEI
Plussat: We rented the smallest car size. It was an almost new Nissan Versa Note and while it doesn't have a ton of power the highest speed limit on any road we were on was 90KPH. While the trunk area was quite small, the back seats were easy to drop down so that made up for it. The car worked out great
arvostelut:
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10,0
Nice staff - excellent to deal with
Plussat: They were great to deal with, and I ended up with a very nice upgrade. And no hard upsales like some places...which I really value.
Miinukset: The only issue I have is that the University Ave location closed at 6:00pm, and my flight was late so I needed to wait a day to get car. They should be open much later in the summer tourist season at least.
arvostelut:
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10,0
Friendly people
Plussat: Quick service, ride to airport was a plus. Super nice people to deal with.
Miinukset: Selection of cars, I had requested for a sedan, but ended up with hatchback.
arvostelut:
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10,0
Very convenient, easy to find, easy to drop-off, e
Miinukset: Unclear explanation about fuel fill-up through them; I didn't take the option.
arvostelut:
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8,0
Pay more attention to locations
Plussat: Counter service at enterprise was excellent
Miinukset: Even after a confirmation call two days prior to my trip, the kayak reps assured me that I was renting from the airport when in fact it was downtown Charlottetown. This caused me to have both a financial and time delay in getting to my destination.
arvostelut:
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2,0
Did not get the car - it had been given away.
Miinukset: When I reserved the car the pick-up time was accepted as noon on a Saturday. Due to a delay in the flight (we got to our hotel at 4 am with 2 young kids) we arrived at 12:35. The car rental office was closed, and would not reopen until Monday at 8 am. We called the Enterprise main phone number and explained the situation and was told there was nothing they could do. We left a message that we would return on Monday morning (after spending $250 on cab fees) to get the car. We arrived on Monday morning and our car had been put back in the system and was not available. A great start to our trip. Although I do understand we were late as we did not expect an office to be closed at noon at the height of summer, Enterprise has done nothing to address what happened. I do not think a noon pick-up time is acceptable when the office closes at noon. Very disappointed.
arvostelut:
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8,8
Plussat: the ease of pick up
Miinukset: It was not clean
arvostelut:
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10,0
Save money at Enterprise Charlottetown
Plussat: Saved money using Charlottetown Enterprise
arvostelut:
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8,8
Plussat: Was upgraded for free, quick efficient service , friendly staff
Miinukset: Pickup/Dropoff: not open on Sundays and had relatively short "open" hours during the week ie not open after 5:30 pm
arvostelut:
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10,0
Plussat: Very nice people. Got me everything I wanted plus more!
Miinukset: The online system knowing if they have cars in at the time of booking a car on line. I thought I was getting a car for 1 and I was on my way there to get it and got a call saying they didn’t have any cars available at the time.
arvostelut:
-
10,0
Perfect Car for PEI
Plussat: We rented the smallest car size. It was an almost new Nissan Versa Note and while it doesn't have a ton of power the highest speed limit on any road we were on was 90KPH. While the trunk area was quite small, the back seats were easy to drop down so that made up for it. The car worked out great
arvostelut:
-
10,0
Nice staff - excellent to deal with
Plussat: They were great to deal with, and I ended up with a very nice upgrade. And no hard upsales like some places...which I really value.
Miinukset: The only issue I have is that the University Ave location closed at 6:00pm, and my flight was late so I needed to wait a day to get car. They should be open much later in the summer tourist season at least.
arvostelut:
-
10,0
Friendly people
Plussat: Quick service, ride to airport was a plus. Super nice people to deal with.
Miinukset: Selection of cars, I had requested for a sedan, but ended up with hatchback.
arvostelut:
-
10,0
Very convenient, easy to find, easy to drop-off, e
Miinukset: Unclear explanation about fuel fill-up through them; I didn't take the option.
arvostelut:
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8,8
Plussat: the ease of pick up
Miinukset: It was not clean
arvostelut:
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10,0
Save money at Enterprise Charlottetown
Plussat: Saved money using Charlottetown Enterprise
arvostelut:
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8,8
Plussat: Was upgraded for free, quick efficient service , friendly staff
Miinukset: Pickup/Dropoff: not open on Sundays and had relatively short "open" hours during the week ie not open after 5:30 pm
arvostelut:
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4,4
Miinukset: I contracted to pick up the car at 12:00pm only to find the closed at 12:00pm. And Sunday. Nightmare.
arvostelut:
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2,0
Did not get the car - it had been given away.
Miinukset: When I reserved the car the pick-up time was accepted as noon on a Saturday. Due to a delay in the flight (we got to our hotel at 4 am with 2 young kids) we arrived at 12:35. The car rental office was closed, and would not reopen until Monday at 8 am. We called the Enterprise main phone number and explained the situation and was told there was nothing they could do. We left a message that we would return on Monday morning (after spending $250 on cab fees) to get the car. We arrived on Monday morning and our car had been put back in the system and was not available. A great start to our trip. Although I do understand we were late as we did not expect an office to be closed at noon at the height of summer, Enterprise has done nothing to address what happened. I do not think a noon pick-up time is acceptable when the office closes at noon. Very disappointed.
arvostelut:
