Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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9,2
Plussat: Price.
Miinukset: Enterprise failed me big time last time. This time went as expected which is all I ask.
arvostelut:
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2,0
They did not give me the car. they saved it for the game day to rent w
Miinukset: They did not give me the car. they saved it for the game day to rent with higher rate.
arvostelut:
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2,0
Flaw in scheduling pick up
Miinukset: When I chose a pick up time of 2:00pm, the online program does not alert you that the location you chose to pick up from will be closed. I arrived a little late because I was coming in from out of town. When I arrived, I discovered that the location (and every location in the city) closed at 2pm. I had to reschedule a flight because I had no way to make it there the next morning since the airport was 150 miles away. Very frustrating.
arvostelut:
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10,0
Car return
Plussat: Easy access at the airport. Young man was helpful with the return. But, i did not get my original receipt back that had all my info on it. Partly my fault for not asking for it.
Miinukset: The distance i had to walk. Probably my fault, should have parked closer and let them move it!
arvostelut:
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10,0
Management was very friendly
Plussat: I had a valuable conversation with the head manager who was handling my car walk through. He asked about me as a person, taking interest in my life beyond renting a car. He was timely to boot. The car was very clean, a newer model Toyota Corolla. Found this opportunity through Kayak.
Miinukset: I returned my car after hours and there was little room in the lot to park. I ended up parking in the middle of the their parking lot outside of a stall. They could use a bigger lot for sure.
arvostelut:
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8,0
Plussat: great flexible staff
arvostelut:
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4,8
Lots of fine print
Plussat: The representative at Columbia was very nice and helpful.
Miinukset: When I got there to pick up the car it wasn’t ready yet. I wanted to use my debit card but they needed 2 utility bills to verify or a credit card. This would have been important to know before hand. We live an hour away from enterprise and was traveling another 6 hours. This was a huge problem to encounter. The guy offered me insurance when I showed him that I had went with the insurance offered online while reserving the car he said it wasn’t through enterprise and they couldn’t guarantee it. He suggested going with their insurance. The car had stained seats, no spare tire, and only half a tank of fuel. Drop off was easy. The people were great but the experience was horrible.
arvostelut:
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10,0
Fantastic experience for my college senior in an emergency
Plussat: Very helpful staff. Came through for us when hiscar broke down and he needed transportation.
arvostelut:
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10,0
Plussat: Easy! No complications or hard questions. Great staff! Called me on the way to check on me cause I was running behind.
arvostelut:
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9,6
Great service.
Plussat: Zack was polite, friendly, happy, helpful and had great customer service! The van was new, really nice, comfortable and clean.
Miinukset: I think it was a bit expensive, but was less than their competition. I used a van to transport 6 kids for a birthday party. Had it less than 24 hours and it was over $90. Wish I'd have been told where the gas door release was, because I stood at the gas station searching the car.
arvostelut:
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6,0
Plussat: The staff was polite, friendly and efficient.
Miinukset: The vehicle I ended up with was supposedly one step up from an "economy" car. This thing was almost as tiny as a SmartCar. It had no power and getting on/off the highway was terrifying. The vehicle was only lightly cleaned in between rentals (I was at the counter when the vehicle came in, it got a quick exterior rinse off and all detritus was removed, but that was it.) I'm STILL waiting for my receipt.
arvostelut:
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10,0
Great
Plussat: Great
arvostelut:
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9,2
Plussat: Price.
Miinukset: Enterprise failed me big time last time. This time went as expected which is all I ask.
arvostelut:
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10,0
Car return
Plussat: Easy access at the airport. Young man was helpful with the return. But, i did not get my original receipt back that had all my info on it. Partly my fault for not asking for it.
Miinukset: The distance i had to walk. Probably my fault, should have parked closer and let them move it!
arvostelut:
-
10,0
Management was very friendly
Plussat: I had a valuable conversation with the head manager who was handling my car walk through. He asked about me as a person, taking interest in my life beyond renting a car. He was timely to boot. The car was very clean, a newer model Toyota Corolla. Found this opportunity through Kayak.
Miinukset: I returned my car after hours and there was little room in the lot to park. I ended up parking in the middle of the their parking lot outside of a stall. They could use a bigger lot for sure.
arvostelut:
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10,0
Fantastic experience for my college senior in an emergency
Plussat: Very helpful staff. Came through for us when hiscar broke down and he needed transportation.
arvostelut:
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10,0
Plussat: Easy! No complications or hard questions. Great staff! Called me on the way to check on me cause I was running behind.
arvostelut:
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9,6
Great service.
Plussat: Zack was polite, friendly, happy, helpful and had great customer service! The van was new, really nice, comfortable and clean.
Miinukset: I think it was a bit expensive, but was less than their competition. I used a van to transport 6 kids for a birthday party. Had it less than 24 hours and it was over $90. Wish I'd have been told where the gas door release was, because I stood at the gas station searching the car.
arvostelut:
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10,0
Great
Plussat: Great
arvostelut:
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2,0
They did not give me the car. they saved it for the game day to rent w
Miinukset: They did not give me the car. they saved it for the game day to rent with higher rate.
arvostelut:
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2,0
Flaw in scheduling pick up
Miinukset: When I chose a pick up time of 2:00pm, the online program does not alert you that the location you chose to pick up from will be closed. I arrived a little late because I was coming in from out of town. When I arrived, I discovered that the location (and every location in the city) closed at 2pm. I had to reschedule a flight because I had no way to make it there the next morning since the airport was 150 miles away. Very frustrating.
arvostelut:
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4,8
Lots of fine print
Plussat: The representative at Columbia was very nice and helpful.
Miinukset: When I got there to pick up the car it wasn’t ready yet. I wanted to use my debit card but they needed 2 utility bills to verify or a credit card. This would have been important to know before hand. We live an hour away from enterprise and was traveling another 6 hours. This was a huge problem to encounter. The guy offered me insurance when I showed him that I had went with the insurance offered online while reserving the car he said it wasn’t through enterprise and they couldn’t guarantee it. He suggested going with their insurance. The car had stained seats, no spare tire, and only half a tank of fuel. Drop off was easy. The people were great but the experience was horrible.
arvostelut:
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6,0
Plussat: The staff was polite, friendly and efficient.
Miinukset: The vehicle I ended up with was supposedly one step up from an "economy" car. This thing was almost as tiny as a SmartCar. It had no power and getting on/off the highway was terrifying. The vehicle was only lightly cleaned in between rentals (I was at the counter when the vehicle came in, it got a quick exterior rinse off and all detritus was removed, but that was it.) I'm STILL waiting for my receipt.
arvostelut:
