Autonvuokraus Larnaka

Plussat: Positive attitude,and service with a smile

Miinukset: Had to switch cars because ours wasnt ready the car we got was in a bad shape and over used

Communication problem

Plussat: They have no counter at Larnaca Airport but someone was there with a sign waiting for us even though our plane arrive later than was we said.

Miinukset: When I ask about 3 party liability insurance, they said they did not have any. When I told them I would take the care to the Turkish side of Cypress Island, they started being on the defence and telling me they would rather me not telling them about this because I cannot take the car across the border, even though someone from the main office there was no problem and insurance can easily be bought at the border. They offer me to cancel my reservation and rebook a new one at midnight. Which made me upset cause non of this was disclose when I call to make sure I would be covered when driving on the island. They offered me a new deal at a higher rate which I had not choice really to take having my wife and young kids waiting to leave the airport. I wish I went online because I would have find a better that they offered me. When the time came to return the car, they were fast to say that I was late even though they were not counting the days correctly. I return the car half way through my holiday and rented with a different company for a cheaper price. So I cannot say I had a pleasant experience with this company. Will not recommend

Horrible service, forced us to pay insurance a second time

Miinukset: purchased CDW online but insisted that ALLIANZ is not valid in Cyprus and asked for a wooping 5000 EUR pre-payment on CC (their t&C say 500) if we do not purchase insurance through them. Old car, stereo was broken, tank 1/2 full, called the number given where 24/7 was supposed to be somebody and the person would not take the call, had to call another number to give back the car at the end. BAD choice.

Economy car rental doesn't work with Allianz insurance.

Miinukset: Strongly do NOT recommend Economy rental company in Larnaca. Manager Mario canceled my reservation because I rejected his proposal to buy extra insurance policy. He told they work only with local insurance companies and he refused my existing policy that I've bought on partner's website priceline.com when reserved a car. When I disagreed to buy his insurance they didn't want have a deal with me at all. Ultimately I lost 77 bucks on insurance (allianz.com) and had to rent a car in other rental service, that was more expensive.

Plussat: Marios, the man who gave me the car, was super-friendly and helpful.

Miinukset: It was a little unusual to find that there wasn't actually a counter at Larnaka Airport, but rather someone waiting for me in the open space. . . and unfortunately he had to wait a lot time because I was late. Then we had to spend time sitting in chairs filling in a form by hand. No big deal, but it certainly wasn't as easy / quick as I'm accustomed to when renting cars. The car itself had 80,000+ kms on it, and rattled inside and out, meaning that the drive was never a quiet one. Given the above, the value for money was, again, perhaps a little less than what I'm accustomed to, particularly as it was about 10% higher than had been confirmed by e-mail.