Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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5,2
Plussat: Pick-up & drop off was easy but i wasn't aware of the deposit and I was left short of funds for the trip. Your staff said it was in the small print which was not funny.
Miinukset: Tell people ahead of time...that a deposit would be required at time of pick-up. You had other things highlighted when I made the reservation, so full disclosure at the time would have helped.
arvostelut:
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6,8
New car but couldn't get my final receipt
Plussat: I had a new car
Miinukset: Couldn't get my invoice, gave my email but didn't received it either. Called back twice without answer. Still waiting for my receipt.
arvostelut:
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10,0
Very good service.
Plussat: Very nice experience. Easy to rent, easy to return. Definitely a customer for next time around.
arvostelut:
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2,0
I want my money back!
Miinukset: I want my money back. Kayak promised me a rate of $128 and when I got to the car rental place I was charged an extra $100. Claimed it was "after taxes and fees" but through Kayak the rate promised AFTER taxes and fees was $128. I've tried calling Kayak and even Enterprise and was promised someone would call me back but so far nobody has called me back. It shouldn't be this hard to get my money back for a rate I was guaranteed in the beginning.......
arvostelut:
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5,2
Just okay...
Plussat: Cars were clean, customer service wasn't bad.
Miinukset: Well we got charged more then double then what we had reserved for because we were under the age of 24/25. I paid more per day for being underage then I did for the car. No one mentioned this while we booked it or at any of the times we called to confirm our reservation. Even though they asked for my birth date over the phone. This is the FIRST company that has ever charged me that and when I told the customer service representative, she responded with 'well most people your age don't have a credit card." Put a big dent in our budget thanks to this unexpected price increase. The first car we got had the service light on and we spent a whole day waiting for another car. We were from out of state and had could not run the risk of having it break down somewhere. We were told the next car would come in "30 minutes" and we waited hours.
arvostelut:
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10,0
Rent a car
Plussat: Great customer service , nice clean car
arvostelut:
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8,4
Airport Location sucked, Cache Rd location Rocked
Plussat: The Cache Rd location that was erroneously given my reservation from the Start in the reservation process, but they stepped up to the plate and corrected the errors in a reasonable amount of time, got me in an appropriate car that was discounted for the inconvenience and placed several follow up calls to ensure I was satisfied with the results....
Miinukset: The Woman at the Airport location was nasty in her disposition from the very start, She did not care at all that my reservation made several months before and involved an error in their system that was unknown to me until arrival. She flatly stated I would get no car from her because none were available her location... My suggestion is simple use the Cache road location and arrange for them to pick you up and drop you off at the Airport ...
arvostelut:
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5,2
Plussat: It was a new car.
Miinukset: It was not the car I requested, and they wanted to charge me more than what was priced? Spent to long in line to have so much trouble turning the car back in
arvostelut:
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10,0
Excellent service - great people providing nice ca
Plussat: The promptness of staff and good car selection. I would use again definitely.
arvostelut:
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10,0
Great choice
Plussat: Everything about the service
Miinukset: Nothing
arvostelut:
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10,0
Very good service.
Plussat: Very nice experience. Easy to rent, easy to return. Definitely a customer for next time around.
arvostelut:
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10,0
Rent a car
Plussat: Great customer service , nice clean car
arvostelut:
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10,0
Excellent service - great people providing nice ca
Plussat: The promptness of staff and good car selection. I would use again definitely.
arvostelut:
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10,0
Great choice
Plussat: Everything about the service
Miinukset: Nothing
arvostelut:
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6,8
New car but couldn't get my final receipt
Plussat: I had a new car
Miinukset: Couldn't get my invoice, gave my email but didn't received it either. Called back twice without answer. Still waiting for my receipt.
arvostelut:
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8,4
Airport Location sucked, Cache Rd location Rocked
Plussat: The Cache Rd location that was erroneously given my reservation from the Start in the reservation process, but they stepped up to the plate and corrected the errors in a reasonable amount of time, got me in an appropriate car that was discounted for the inconvenience and placed several follow up calls to ensure I was satisfied with the results....
Miinukset: The Woman at the Airport location was nasty in her disposition from the very start, She did not care at all that my reservation made several months before and involved an error in their system that was unknown to me until arrival. She flatly stated I would get no car from her because none were available her location... My suggestion is simple use the Cache road location and arrange for them to pick you up and drop you off at the Airport ...
arvostelut:
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5,2
Plussat: Pick-up & drop off was easy but i wasn't aware of the deposit and I was left short of funds for the trip. Your staff said it was in the small print which was not funny.
Miinukset: Tell people ahead of time...that a deposit would be required at time of pick-up. You had other things highlighted when I made the reservation, so full disclosure at the time would have helped.
arvostelut:
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2,0
I want my money back!
Miinukset: I want my money back. Kayak promised me a rate of $128 and when I got to the car rental place I was charged an extra $100. Claimed it was "after taxes and fees" but through Kayak the rate promised AFTER taxes and fees was $128. I've tried calling Kayak and even Enterprise and was promised someone would call me back but so far nobody has called me back. It shouldn't be this hard to get my money back for a rate I was guaranteed in the beginning.......
arvostelut:
-
5,2
Just okay...
Plussat: Cars were clean, customer service wasn't bad.
Miinukset: Well we got charged more then double then what we had reserved for because we were under the age of 24/25. I paid more per day for being underage then I did for the car. No one mentioned this while we booked it or at any of the times we called to confirm our reservation. Even though they asked for my birth date over the phone. This is the FIRST company that has ever charged me that and when I told the customer service representative, she responded with 'well most people your age don't have a credit card." Put a big dent in our budget thanks to this unexpected price increase. The first car we got had the service light on and we spent a whole day waiting for another car. We were from out of state and had could not run the risk of having it break down somewhere. We were told the next car would come in "30 minutes" and we waited hours.
arvostelut:
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5,2
Plussat: It was a new car.
Miinukset: It was not the car I requested, and they wanted to charge me more than what was priced? Spent to long in line to have so much trouble turning the car back in
arvostelut:
