Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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9,6
Plussat: Nice staff. Great service.
Miinukset: None.
arvostelut:
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10,0
Plussat: Great customer service
arvostelut:
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10,0
Outstanding service and vehicle
Plussat: The staff at the Rt 59 location were outstanding
arvostelut:
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10,0
Plussat: The vehicle was new and very comfortable and the staff was friendly and helpful. No hidden fees. Highly recommended
Miinukset: Everything was great
arvostelut:
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4,8
Lacking, all the way around
Plussat: Admittedly, Enterprise had the cheapest rate for my route. There was no actual problem getting my car, or turning it in -- and the manager tried to work with me on some needs around picking it up. The car was functioning. That's the full list of what went well.
Miinukset: I rent from Enterprise all the time, and this branch didn't live up to my expectations. Sure, they were friendly and helpful... but reluctant to fulfill the simple requests that other Enterprise locations always do. This may not have been intentional, but they switched around the available cars and gave me a vehicle for a 6.5 hour trip that had NO cruise control (I didn't realize it until it was too late, and sure it's my fault for not checking... but it was the final straw for me). If this is what the Chicago suburbs are like -- slick and only superficially helpful -- I'm glad that I was just visiting.
arvostelut:
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8,8
Good Car Rental
Plussat: The price was about $30 better than anything else I found online.
Miinukset: Car wasn't the nicest in the world, but it was cheap for the rental so I will take it!
arvostelut:
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10,0
Excellent
Plussat: Great service and price
arvostelut:
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5,2
Somewhat disappointed.
Plussat: The car was nice, very clean.
Miinukset: Very stripped down version of the car. I rent a lot and gps and Cn radio are pretty standard at the same price at other companies. The worst part was the rental agent. Extremely high pressure sales tactics on the insurance. Repeatedly asking despite me saying numerous times I don't want it. "I don't want you to leave without our insurance., what will it take to get you into our insurance before you go." The kid was like a bad caricature of a used car salesman. That and the dorky stocking cap he wore even inside really ruined his professional look.
arvostelut:
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10,0
Plussat: Great service. Needed to add days and a phone call was all that was needed.
arvostelut:
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10,0
Excellent
Plussat: Enterprise always has great customer service. I'm never disappointed with the results. Thanks
arvostelut:
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6,8
Look out for fees
Plussat: The car was comfortable (if you weren't sitting in the back - no leg room)
Miinukset: I requested a smaller car so i wouldnt have to stop for gas as much as i did but the only options on the lot were a van with garbage turning radius or a truck. They also never informed me of the daily Young Driver fee, so even though reserving the car through kayak said it'd be $58 i was charged $96 because i'm not 24 just yet. Stupid.
arvostelut:
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10,0
Summer vacation
Plussat: Quick, easy and reasonably priced.
Miinukset: The vehicle's engine light went off a couple of times during my week of rental and when I mentioned it to the representative at the counter he mentioned that it was already mentioned by previous renters. Also the A/C turned into just fan mode a couple of times so it immediately got hot in the car in the heat of summer. Luckily it only lasted a couple of minutes each time. When I mentioned to said clerk I was surprised nothing was done about it since I did use the car less as to not be without A/C in the dead heat of summer.
arvostelut:
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9,6
Plussat: Nice staff. Great service.
Miinukset: None.
arvostelut:
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10,0
Plussat: Great customer service
arvostelut:
-
10,0
Outstanding service and vehicle
Plussat: The staff at the Rt 59 location were outstanding
arvostelut:
-
10,0
Plussat: The vehicle was new and very comfortable and the staff was friendly and helpful. No hidden fees. Highly recommended
Miinukset: Everything was great
arvostelut:
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8,8
Good Car Rental
Plussat: The price was about $30 better than anything else I found online.
Miinukset: Car wasn't the nicest in the world, but it was cheap for the rental so I will take it!
arvostelut:
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10,0
Excellent
Plussat: Great service and price
arvostelut:
-
10,0
Plussat: Great service. Needed to add days and a phone call was all that was needed.
arvostelut:
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10,0
Excellent
Plussat: Enterprise always has great customer service. I'm never disappointed with the results. Thanks
arvostelut:
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10,0
Summer vacation
Plussat: Quick, easy and reasonably priced.
Miinukset: The vehicle's engine light went off a couple of times during my week of rental and when I mentioned it to the representative at the counter he mentioned that it was already mentioned by previous renters. Also the A/C turned into just fan mode a couple of times so it immediately got hot in the car in the heat of summer. Luckily it only lasted a couple of minutes each time. When I mentioned to said clerk I was surprised nothing was done about it since I did use the car less as to not be without A/C in the dead heat of summer.
arvostelut:
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4,8
Lacking, all the way around
Plussat: Admittedly, Enterprise had the cheapest rate for my route. There was no actual problem getting my car, or turning it in -- and the manager tried to work with me on some needs around picking it up. The car was functioning. That's the full list of what went well.
Miinukset: I rent from Enterprise all the time, and this branch didn't live up to my expectations. Sure, they were friendly and helpful... but reluctant to fulfill the simple requests that other Enterprise locations always do. This may not have been intentional, but they switched around the available cars and gave me a vehicle for a 6.5 hour trip that had NO cruise control (I didn't realize it until it was too late, and sure it's my fault for not checking... but it was the final straw for me). If this is what the Chicago suburbs are like -- slick and only superficially helpful -- I'm glad that I was just visiting.
arvostelut:
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5,2
Somewhat disappointed.
Plussat: The car was nice, very clean.
Miinukset: Very stripped down version of the car. I rent a lot and gps and Cn radio are pretty standard at the same price at other companies. The worst part was the rental agent. Extremely high pressure sales tactics on the insurance. Repeatedly asking despite me saying numerous times I don't want it. "I don't want you to leave without our insurance., what will it take to get you into our insurance before you go." The kid was like a bad caricature of a used car salesman. That and the dorky stocking cap he wore even inside really ruined his professional look.
arvostelut:
