Hanga Roa hotellia

Plussat: It was nice that Rosita touched base with us every morning and provided everything for breakfast. The flower necklace on arrival, fresh flowers in the room, and moai necklace on departure were great. She also made an excellent recommendation for the Kari Kari dance performance.

Plussat: - atmosphere - hairdryer in the room - spacious room - toiletries - position - free pick up from the airport

Miinukset: - they don’t speak English - no WiFi - a bit expensive - owner is not always available

Plussat: Lovely people running the property. Excellent location, easy walk to town. Close to restaurants and the waterfront. Our unit was cleaned daily and we were left fresh juice and fruits often! Also were greeted with lovely flower leis on arrival and Moai necklaces on departure! Such thoughtful touches!

Miinukset: Nothing!

Plussat: Location and it was mostly clean.

Miinukset: Very basic rooms with small fan for cooling the room. No safe box in rooms for securing valuables and the room itself is not secure. Shower is challenging to use as the shower head was not properly mounted.

Plussat: Great place. The owner picken me up at the airport and dropped me there again.

Miinukset: Quasi perfect. Maybe a Toaster would be helpful in the morning.

Plussat: Great location, Rosy was really helpful (even with our non existent Spanish). Pickup and drop off to and from the airport was included. Facilities were all really clean.

Miinukset: Kitchen was pretty basic. Garden was lovely but could have been more outdoor furniture to make the most of it.

Plussat: Great location in “town” but well back from main road so no noise. Comfy bed. Lovey owner who included airport pick up and drop off in the price.

Miinukset: It was expensive for what it was but so is pretty much everything on the island so can’t complain.

Plussat: The owners are very wonderful, kind and caring hosts. We felt very much at home and thoroughly enjoyed our stay. The pick up and drop from the airport made it so much easier for us and the location is fabulous - close to all the key places like beach, main street and shopping areas.

Plussat: Location, owner, service

Miinukset: No WIFI

Plussat: Location was charming and Rosa our hostess very friendly and brought us fresh passion fruit from her beautiful garden. This is a simple and charming place to stay, very well situated and just right for Rapa Nui.

Plussat: Nothing

Miinukset: Noise

Plussat: Quiet location, away from the bustle of other tourist venues. Great service, friendly and helpful staff. Breakfast included and it is enough to make into a lunch.

Miinukset: Nothing, very pleased.

Plussat: Hotel staff were extremely welcoming and attentive! What we loved about this place — aside from breakfast in bed, was the warmth with which we were greeted every day! They also went out of their way to lend us a thermos for our sunrise trip!

Miinukset: Location is a bit off — around a 30 min walk downtown — but all good once you rent a car (you can do so at the hotel at similar or better rates than the car rentals downtown)!

Plussat: Everything

Miinukset: Nothing

Plussat: The staffs are very nice and gave my family some nice gifts.

Plussat: Daniela is a very good host. Fluent English, beautiful and nice.

Miinukset: Shower tap is a nightmare during the stay. The water switchs between ice cold and burning hot.

Plussat: Excellent staff! Was extremely helpful and always help you with a big smile. I would give 11 out of 10 if possible. Thank you very much for looking after us very well during our visit. Very clean rooms and very well maintained beautiful garden with lots of flowers too.

Miinukset: Nothing at all.

Plussat: I loved the peaceful location and the football pitch - perfect for a family with kids. We stayed for a very relaxing week and loved staying here - staff are wonderful.

Plussat: It was very a very nice crew, very friendly and helpful. The hotel looks exactly like the pictures in their web site, so that was very good.

Plussat: The breakfast was excellent as there was a lot of choice. Staff is very friendly.

Plussat: It’s a cosy, well kept place

Miinukset: The only downside was the WiFi, but that’s across the island.

Plussat: This property was very clean and quiet. The staff were all incredibly friendly and helpful. The breakfast included eggs cooked to order, meats, cheeses, fruits, fresh fruit juice, toast, avocado and breakfast treats. The rooms have a small fridge in them. The rooms all have a sliding door that opens up towards the pool area. It was August when we stayed and no one used the pool but it was nice to lookout. You can walk here from the airport - it is about 2 blocks and there is a sidewalk which is made mainly of bricks - but it is still fine to roll your suitcase on. The rooms have tile floors, comfortable beds and was larger than we expected. (We had a king plus twin bed in our room.)

Miinukset: The wifi was often not working which sounds like it is common on the whole island.

Plussat: very clean and very private;nice place with a good breakfast

Miinukset: It was a little far from town but walkable

Plussat: Great Service from the reception staff. Very helpful in getting started in exploring the island. The rooms are spacious and the hotel grounds were well maintained. The included breakfast was also rather good.

Plussat: Easy to get to; just walked from airport. Staff is super friendly and spoke excellent English, so that helped us out a lot. Breakfast was good and rooms very clean.

Miinukset: Nothing stands out.

Plussat: Cabana is nice a big with a lovely new fully equipped kitchen. Bathroom and shower were ok. Located a short walk from the town and very close to the beach and some of the Moai. Staff was friendly but didn’t speak English and didn’t offer any help with tours and traveling around the island.

Miinukset: Expensive and didn’t include breakfast for that price.

Plussat: Location a very short walk from town. Gave it a more country feel.

Miinukset: Rooster and dog noise middle of the night.

Plussat: Biky is the best host I ever met! The location of the place is unbeatable. Close to everything! Biky also helped us rent a car at better price! Very comfy room, we got everything we needed, the kitchen, private bathroom, hot water all day long. Wonderful people, wonderful place, definitely will recommend to others!

Miinukset: Nothing.

Plussat: Great cabana just up the road from the Moai and very convenient to everywhere in Rapa Nui. A family business - they collected us from and returned us to the airport.

Plussat: very nice female owner

Plussat: We spent 5 nights at Mana Nui Cabana and truly enjoyed our stay. Great welcome by our host with a very easy (early) check-in and also easy check-out as she drove us back to the airport on our departure day. Good communication throughout and wonderful smiles, The location is perfect, just a few hundred meters away from the coast and the Moais... less than a 5-10 mn walk to enjoy wonderful and unique sunsets! The room is spacious and comfortable and cleaned every other day. The shared kitchen is a few meters away and well equipped. Private and safe parking is available on site. In short, a GREAT stay! Highly recommended...

Plussat: Wonderful host, going out of her way to help. Location in the center of the town is perfect

Miinukset: nothing

Plussat: It’s super homie place. Cute, clean, centrally located in Hanga Roa. The owner is super nice

Miinukset: It’s not a luxury place. If you are looking for fancy stuff, look elsewhere

Plussat: Located in the main street, close to cafes, shops, and harbour front.

Plussat: Very good location combined with warm owners, who greeted me very well, including driving me from and to the airport, advised on very knowledgable tour guide, and provided an extensive overview of the island history and culture - the owner is Rapa Nui. The rooms are in good conditions with average level of comfort, but enough for this type of stay.

Plussat: Location

Miinukset: The place was full of cockroach. The sheets were dirty.

Plussat: The hotel is 15 minutes walking distance from the airport (they anyway offer to pick you up and drive you back)! We stayed 25,5 hours on the island, rented bikes from the Rent a Car right next to the hotel and toured the whole island ourselves! Great location and one of the best prices we found!

Plussat: The place is perfect and Alvaro is an absolute gentleman and extremely helpful. I definitely recommend this hotel.

Miinukset: O - Nada - Nothing. It’s great

Plussat: very good location, very good breakfast

Plussat: The hotel grounds and the hotel itself is really beautiful. We were in a group of eight so we took up one whole house, as each house has four private rooms. The rooms were comfortable and we were relaxed and had an amazing time the full three days we were there. The food was great and we had breakfast there all three days and dinner twice. Our waiter was fun and attentive in the evenings and the breakfast staff were helpful as well. It is a buffet in the mornings but they brought us coffee and whatever other condiments we required. All restaurant staff were pleasant and very helpful. The ladies in reception were all helpful and went out of their way to help us with anything we needed. Our entire group agreed that it was the most relaxing and beautiful places we have ever stayed at and we would stay there again if we should ever return to Easter Island. Well done!

Miinukset: Nothing. Maybe better lighting on the paths at night.

Plussat: Friendly staff, everything necessary was there without too much exaggerated fanciness, limited but excellent breakfast

Plussat: Rooms were very comfortable and had a nice common area. The food at the restaurant was excellent. The staff was great.

Miinukset: Nothing

Plussat: 1. Well allocated: The hotel is 5min-drive from downtown and 7min-drive from the south coast. 2. Quiet: no noize at night (or maybe I slept too deeply). 3. Safe: they have guard doing the night patrols. 4. Helpful: Receptionist introduced general travel info to us and helped us contact our car rental company to pick us up. 5. There are 4 bikes you could rent for free from the hotel. 6. Restaurant is good

Miinukset: The hot water in our room was somehow a little bit unstable, we had to have really quick showers to make sure hot water didn't run off too quickly. (if you wait for a while hot water will come back)

Plussat: Breakfast!

Miinukset: Far away from town

Plussat: The staff was extremely professional and easy to work with. Their English was excellent and they quickly worked through any issue that came up. Very satisfied with our stay when considering how remote the Island is.

Plussat: Staff very kindly

Miinukset: Breakfast poor Very far from the international standards for its rate.

Plussat: The Hotel is very pleasant........basic but funtional. The Bungalow is very nice and is spacious. Bathroom was very clean and spotless. Breakfast at teh Restauarant was very good with a good selection and plentiful. Hotel Reception was good and able to answer all questions. Hotel Transfer pickup was 4 houtrs before actual flight time which seemed rather excessive but when you see how small the Airport check in its worth getting there and processed and get out of the terminal and enjoy last of the Sun.

Miinukset: Th patio doors did not seem that secure which was a concern as when you closed one side the other side seemed to pop out. Took a little while to get to grips with how you amnaged to close both sides.

Plussat: Nice hotel if a little pricey. The staff were mostly very helpful and the breakfast and facilities were all of a high standard. They helped me organise my day trips etc but I would advise doing so far in advance and be aware emails can be slow to get responses.

Miinukset: After 11pm, reception closes and a security guard appears until 7am when it reopens. The guard was quite rude and unhelpful when I was waiting for the sunrise tour at 5.30am. They also run a shuttle to the airport but it will have you there 4hours ahead of your flight which is ridiculous when you see the airport. I ended up paying a taxi to bring me 2hours ahead of time and that was more than enough time.

Plussat: Very close to town. The food and drink at the property was excellent. The breakfast buffet was very good. ATM nearby was a plus. Very friendly staff. I will stay here again on my next visit. Thank you!!

Plussat: Location, staff and most definitely the restaurant staff

Miinukset: Wifi was very poor

Plussat: All staff were really helpful particularly Tina. Irene's breakfast was always beautifully cooked and presented. Louis was also great in getting me from and back to the airport.

Miinukset: Nothing to dislike - even the tiny lizards were friendly.

Plussat: Absolutely everything. Edith, Karen and Bill were so wonderful and made me feel so welcome. I can’t say enough good things. Breakfast every morning was a great way to start the day. I left feeling like I had made new friends.

Miinukset: The fact that I had to leave.

Plussat: I liked the hospitality of staff. Very kind. Liked breakfasts. The bedroom was very good. Very clean. Nice garden.

Miinukset: The only thing that bothered me was that there was a pub very near to hotel and at nights they played very loud music.

Plussat: The hotel is very close to downtown so easy walking to all shops and restaurants, but very quiet. The staff goes out of their way to make sure your every need is met. The breakfast is delicious and plentiful.

Plussat: breakfast and service was amazing

Miinukset: wifi not great

Plussat: Very helpful owners, excellent breakfast, large rooms, comfortable beds, convenient central location.

Miinukset: WiFi didn't really work well in the rooms, but was OK around reception area.

Plussat: The owners Edith and Bill were very nice to us . We enjoyed our stay . Our room and the hotel was clean. The hotel was very nice. Breakfast was perfect. Great location.

Plussat: Wonderful hosts with super breakfasts and smiling faces. Just go and experience an ancient land hosted by a descendant of the the original 110 families of Rapa Nui. The room is large and functional. The bed is comfy and the shower great! I spent 7 nights here and was still finding new delights on the last morning.

Plussat: Extremely clean property. Great hosts (owners). Great tours run out of the hotel. Great places to sit outside every room. Excellent breakfast inculded.

Plussat: Great location. Got locked up from the airport with a necklace of flowers Great staff really friendly Comfy beds and nice breakfast

Miinukset: The room was basic but adequate Shower was a bit temperamental Would have liked a kettle/ coffee machine in the room and extra towels for the beach would have been nice

Plussat: You arrived and instantly felt relaxed, the sound of the ocean could be heard (and seen as you walked to your cabin!) and you were just minutes away from Tahai (the perfect place to watch the sunset!)The breakfast was great! Every morning it was slightly different and obviously made with love! The airport transfer service was such a great bonus and made for a stress-free arrival! Perfect location, just a short walk along the waterfront to the town centre!

Miinukset: No safe in the rooms

Plussat: The view is excellent. The staff very very friendly. The cleanness was okay but could strongly be improved. Wifi is very good but only right next to the front desk (office)

Miinukset: The location. We were very disappointed when we realised that the location was not as defined in the webpage. It is ca. one km from the original location. Wifi did not work in the room.

Plussat: Great self contained rooms with en-suite and fridge. Lovely breakfast and friendly staff. Short walk from the sea and Main Street.

Plussat: Very friendly staff, good location.

Miinukset: WiFi not working properly.

Plussat: The staff were very friendly and the room kept nice and clean.

Miinukset: The constant barking of neibouring dogs from midnight to sunrise. The lack of hot water,only enough for one person, 2 people couldn't have a shower one after the other.

Plussat: Great accommodation, very attentive and friendly staff. Good location and comfort. I Recommend

Plussat: We really enjoyed our 4 day stay at Hostal Pukao. The garden is simply magical and invites you to relax and enjoy the nature. The rooms themselves provide everything you'll need and the kitchen is equipped with all that is necessary. Maria and her family are excellent hosts and provided us with all the information, that made our stay at Rapa Nui unforgettable!

Miinukset: There is nothing to complain about. This place is simply beautiful and worth the 20 min walk to the city's centre!

Plussat: Beautiful location (a fair walk from town), welcome juice and lovely doughnut type pastries, met at the airport (free) and dropped back to the airport (5,000 pesos), all the animals (chickens, cats and dogs) but a special mention for the white puppy Mitty who was simply beautiful and loved to play and then fall asleep on us. Very clean, cleaning done everyday and nice hot shower.

Miinukset: Quite expensive (but that's Easter Island for you), would be good if breakfast was included for the price. WiFi is very bad but then the free WiFi areas on the island aren't really any better. It was.painful to even load a webpage. Our flight was delayed and we were told by the airline what time the flight was delayed until but for some reason they insisted on dropping us to the airport 4 hours before our flight was due to take off. This we didn't understand and it meant we had to wait a long time at the airport which is tiny and very uncomfortable.

Plussat: 10/10 is not enough for Hostal Pukao! The room was spotlessly clean and comfortable. Everything had been thought of with shampoo, towels and space to hang clothes. The kitchen had everything you could need and the utensils were clean. The garden and seating areas were well taken care of and a little paradise within paradise. It was good fun watching the kittens play, the chickens running around and meeting the little puppies! Maria was an excellent host and keen to practise her great English. She was kind, friendly and offers a taxi service for anywhere you need to go. Maritza was very friendly and despite her limited English she did her very best for the guests and hostal. Breakfast was excellent with fresh fruit and eggs from the chickens each morning, and amazing pancakes!

Miinukset: There was nothing I didn't like about Hostal Pukao and 4 nights was not enough. The property is a 20 minute walk from town which was inconvenient when I was hot and tired but well worth the effort for the space, peace and tranquility of the setting, as well as the opportunity to see more of the real community on the walk. If you hire a car it is no problem - Easter Island was the first time I have driven by myself and the roads are wide and quiet, just watch out for the potholes!

Plussat: Maria and Maritza were fantastic hosts who went above and beyond to assist. Comfortable beds and working showers.

Miinukset: Distance from markets and restaurants require either significant time for walking, getting a taxi, or renting a vehicle. Wifi is weak, but internet on the island is overall problematic.

Plussat: The room is spacious and the garden is nice. The sky is amazing.

Miinukset: Kitchen improper, dirty Had the feeling to disturb everytime we asked for something to the landlord

Plussat: Quiet, Room service is excellent, Breakfast is really good.

Miinukset: It's a 20 - 25 walk from town, Internet is really slow, better to use an Entel Sim Card (Entel is the only mobile network provider working on the Island).

Plussat: Fresh Bread for breakfast

Miinukset: Cockroaches in the bathroom...

Plussat: The staff was fantastic. Maria was warm, welcoming and very helpful

Plussat: Maria was waiting for me at the airport. Put a lei around my neck and drove me to show around the town in advance. Amazing!! Thanks to Maria I made a lot of memories in Easter!!

Plussat: Staff very friendly and helpful

Plussat: The location to downtown is good.

Miinukset: If there is someone next door, you'll think you are sharing a room. So thin walls and noisy. Rooster crowed all night, neighbor snored and was hard to rest here.

Plussat: Bad people

Miinukset: Bad people

Plussat: The setting is gorgeous. It looks like a jungly garden and the architecture fits right in. The staff was very friendly and helpful. It´s right in the middle of everything, close to the ocean, the main street and lots of great restaurants. The non-affiliated restaurant on the hotel premises (Mahalo) is excellent and beautiful.

Miinukset: Breakfast was scarce, but at least coffee was abundant ;). Our room smelled very very mouldy and was extremely dark. Even the linens, mattresses and pillows smelled mouldy. I washed every single item of clothing when we got back home. Worst of all, on our last day we started seeing cockroaches everywhere - in the garden, in the TV room, on the walls and under the tables in the breakfast area, one even fell on my plate during breakfast! The lady said they fumigate regurlarly but that they start coming out after the rain. Thankfully, we did not see any in our room, but the one one the plate nearly did me in. The pool is not worth mentioning, we did not try it, but the water looked kind of dirty. In general, I think the hotel should invest in some remodeling. I do realize that the roaches are very hard to avoid on an island like this, but I really don´t need them on my plate. The lady at the front desk apologized when I told her, but given that I chose THIS hotel over many others precisely because I had heard about roaches in other places and because a friend of mine did not see any when she stayed at Manavai, I feel let down by what I got offered.

Plussat: Excellent location, helpful staff, better than adequate brekkie and great grounds compared to what I observed elsewhere. This inlcludes a pool and raised deck area (that, sadly I did not have time to enjoy). As an added bonus, they even play the blockbuster movie "Rapa Nui" upon request in the movie/game room. Totally set me up with a half day rental vehicle when every place in town insisted on a full day rental. Great value for money compared to what I saw elsewhere, especially AirBnB options.

Miinukset: This is a gripe throughout the entire island - WiFi was weak at best. Not sure how the price point would compare if I was there during full on tourist season (rather than shoulder season)

Plussat: Location Very friendly staff Parking lot in front of the hotel

Miinukset: We had a cockroach in our room Photos of the room on booking *DO NOT* match the reality. The room is very outdated and musty. This hotel has had its best years. Wall sockets are loose, huge gap between the door and the pavement (which is loved by insects to get into the room) and the bathroom is extremely outdated. Cleaning ladies don’t even use a vacuum cleaner, only change the towels and make the bed. Not good price/quality. Very expensive for what you get.

Plussat: Excellent friendly staff really made the trip for me

Plussat: The garden & location. The restaurant upstairs (not owned/run by hotel)

Miinukset: The facilities! Not air conditioned (which I don't mind) so the only window in the small room needed to be open, when room occupied. I would close it when going out. The person who made up the bed would re-open it. However it had no insect screen. The room was full of mosquitoes. When I asked reception could they please spray for mosquitoes I was told to buy it myself......Still scratching from all the bites. I am quite OK with staying in 1 star accommodation. But this "hotel" which looked like it was built by a person with no building experience was way over priced. Communication with staff was via a phone app as English was poor or non-existent, prices for tours were misquoted (despite being written down for me), there was no tea or coffee making facilities, no water was ever provided.