Hanga Roa hotellia

Plussat: It was nice that Rosita touched base with us every morning and provided everything for breakfast. The flower necklace on arrival, fresh flowers in the room, and moai necklace on departure were great. She also made an excellent recommendation for the Kari Kari dance performance.

Plussat: - atmosphere - hairdryer in the room - spacious room - toiletries - position - free pick up from the airport

Miinukset: - they don’t speak English - no WiFi - a bit expensive - owner is not always available

Plussat: Lovely people running the property. Excellent location, easy walk to town. Close to restaurants and the waterfront. Our unit was cleaned daily and we were left fresh juice and fruits often! Also were greeted with lovely flower leis on arrival and Moai necklaces on departure! Such thoughtful touches!

Miinukset: Nothing!

Plussat: Location and it was mostly clean.

Miinukset: Very basic rooms with small fan for cooling the room. No safe box in rooms for securing valuables and the room itself is not secure. Shower is challenging to use as the shower head was not properly mounted.

Plussat: Great place. The owner picken me up at the airport and dropped me there again.

Miinukset: Quasi perfect. Maybe a Toaster would be helpful in the morning.

Plussat: Great location, Rosy was really helpful (even with our non existent Spanish). Pickup and drop off to and from the airport was included. Facilities were all really clean.

Miinukset: Kitchen was pretty basic. Garden was lovely but could have been more outdoor furniture to make the most of it.

Plussat: Great location in “town” but well back from main road so no noise. Comfy bed. Lovey owner who included airport pick up and drop off in the price.

Miinukset: It was expensive for what it was but so is pretty much everything on the island so can’t complain.

Plussat: The owners are very wonderful, kind and caring hosts. We felt very much at home and thoroughly enjoyed our stay. The pick up and drop from the airport made it so much easier for us and the location is fabulous - close to all the key places like beach, main street and shopping areas.

Plussat: Location, owner, service

Miinukset: No WIFI

Plussat: Location was charming and Rosa our hostess very friendly and brought us fresh passion fruit from her beautiful garden. This is a simple and charming place to stay, very well situated and just right for Rapa Nui.

Plussat: Great selection of breakfast items. Hotel conveniently located near airport and easy walking distance to main part of town. Nice pool and beautiful grounds with blooming plants. Room is very basic but met our needs; it was clean, plenty of hot water in the shower and good water pressure. Internet available.

Plussat: The breakfast was excellent as there was a lot of choice. Staff is very friendly.

Plussat: Pretty good!

Miinukset: All good!

Plussat: Directly opposite airport you can walk it takes 5 mins. It's a 20 minute walk to town or short taxi ride. Aileen and Petra are 2 concierge angels nothing is too much trouble and from arrival to departure we felt looked after. Breakfast is very good the fresh juices are a real treat. We booked the tours directly with the hotel they were good value for money. If you eat In the evening you have to reserve in advance and it's quite pricey 24 us $ for 1 pizza. Mosquitoes so bring repellent the pool area is another bonus. This was our best hotel experience in chile !

Plussat: This property was very clean and quiet. The staff were all incredibly friendly and helpful. The breakfast included eggs cooked to order, meats, cheeses, fruits, fresh fruit juice, toast, avocado and breakfast treats. The rooms have a small fridge in them. The rooms all have a sliding door that opens up towards the pool area. It was August when we stayed and no one used the pool but it was nice to lookout. You can walk here from the airport - it is about 2 blocks and there is a sidewalk which is made mainly of bricks - but it is still fine to roll your suitcase on. The rooms have tile floors, comfortable beds and was larger than we expected. (We had a king plus twin bed in our room.)

Miinukset: The wifi was often not working which sounds like it is common on the whole island.

Plussat: very clean and very private;nice place with a good breakfast

Miinukset: It was a little far from town but walkable

Plussat: Great Service from the reception staff. Very helpful in getting started in exploring the island. The rooms are spacious and the hotel grounds were well maintained. The included breakfast was also rather good.

Plussat: Breakfast is very good. Great selection of fruit, pastries, cereals and eggs, coffee, tea etc.

Miinukset: Lack of coffee in the room

Plussat: Easy to get to; just walked from airport. Staff is super friendly and spoke excellent English, so that helped us out a lot. Breakfast was good and rooms very clean.

Miinukset: Nothing stands out.

Plussat: Staff were very welcoming and gave us good advice. The room was very big and next to the pool. Easy to walk into town, although took about 20 minutes, but organising taxis was simple and cheap at 3000 pesos.

Miinukset: All good.

Plussat: The hotel is a 10 minute walk out of the town centre but well-worth it. It's got a nice open feel to it and we felt very happy staying there in next-door rooms. The rooms were big and airy; the pool was just outside and the breakfast was great. It's right next to the airport but don't let that put you off - you don't know it's there and then it's cool to walk to the airport on departure. The staff were helpful with suggestions and organised our car hire.

Miinukset: We didn't have anything negative. Nothing on Rapa Nui is cheap - but this felt like relatively good value.

Plussat: Cabana is nice a big with a lovely new fully equipped kitchen. Bathroom and shower were ok. Located a short walk from the town and very close to the beach and some of the Moai. Staff was friendly but didn’t speak English and didn’t offer any help with tours and traveling around the island.

Miinukset: Expensive and didn’t include breakfast for that price.

Plussat: Beautiful views of the ocean from my room/balcony. Friendly staff and comfy bed.

Miinukset: Wifi was very slow and spotty. No wifi in my room, had to stand in a spot where the signal was strongest in the middle of the courtyard. After check-in, the front office was always closed with no one around. So any activities I wanted to schedule had to be done in town. Would have also been nice if they rented bicycles or scooters since its about a 15 minute walk to the main street.

Plussat: Location a very short walk from town. Gave it a more country feel.

Miinukset: Rooster and dog noise middle of the night.

Plussat: They provided pick-up service at the airport.

Miinukset: A bit used furniture.

Plussat: The place in general is good, even ideal. The garden is full of beautiful flowers and the sea is in the short walking distance and also some of the moais. The room is spacious. The owner picked me up from the airport and gave me a lei around my neck and another necklace when departing. So cute! Also there are some cute dogs running around the yard. Really a great place!

Miinukset: The whole stay would've been amazing except the awful noice from the renovating behind my apartment and the music that the renovator played really loudly. When arriving on my first day to the apartment I thought the music was played by the cleaner who was cleaning the apartment next to me. I was tired after the flight but because of the music I decided to go to eat something to the "main street". When I came back after few hours the music was Still on but the cleaner had left. I thought that some guest is playing the music and spoke about it to the man cutting the grass outside my apartment and said I would like to take a nap. He apologised and said that it was his music and closed the radio...but continued cuttinng the grass with the lawn mower outside my apartment - well, I couldn´t sleep. Next day I had an early tour and when I arrived back to the apartment the music was again on very loudly. I talked to the man again and said that I would like to sleep, if he could turn down the music...he´s reply:" But it´s my music!". He did turn it down but again came to cut the grass just outside my apartment. Next day the music was again on....unbeliavable! And this was from the Morning to past 6pm. On the 4th day of my stay it was Sunday and thank God it was his day off. Monday again he was making noice. Somehow you think when you come to Easter Island it´s all peaceful and quiet but I was really upset about my stay here. Because nobody else has complained about the noice I think it was just my very bad luck that they were renovating at the time and this place is probably usually a very nice place. Easter Island is such a magical Place and this accomodation with the beautiful garden is amazing. I hope customers will not have to deal with that kind of noice again.

Plussat: Nothing

Miinukset: The host didn’t bother to pick me up at the airport even though I arranged a pickup before arrival. I had to hitch hike into town because there were no taxis at the airport. Then they double billed my credit card for the stay and charged me twice. I had to file a complaint with my bank, and I’m still trying to get it resolved.

Plussat: Biky is the best host I ever met! The location of the place is unbeatable. Close to everything! Biky also helped us rent a car at better price! Very comfy room, we got everything we needed, the kitchen, private bathroom, hot water all day long. Wonderful people, wonderful place, definitely will recommend to others!

Miinukset: Nothing.

Plussat: very nice female owner

Plussat: We spent 5 nights at Mana Nui Cabana and truly enjoyed our stay. Great welcome by our host with a very easy (early) check-in and also easy check-out as she drove us back to the airport on our departure day. Good communication throughout and wonderful smiles, The location is perfect, just a few hundred meters away from the coast and the Moais... less than a 5-10 mn walk to enjoy wonderful and unique sunsets! The room is spacious and comfortable and cleaned every other day. The shared kitchen is a few meters away and well equipped. Private and safe parking is available on site. In short, a GREAT stay! Highly recommended...

Plussat: The hotel grounds and the hotel itself is really beautiful. We were in a group of eight so we took up one whole house, as each house has four private rooms. The rooms were comfortable and we were relaxed and had an amazing time the full three days we were there. The food was great and we had breakfast there all three days and dinner twice. Our waiter was fun and attentive in the evenings and the breakfast staff were helpful as well. It is a buffet in the mornings but they brought us coffee and whatever other condiments we required. All restaurant staff were pleasant and very helpful. The ladies in reception were all helpful and went out of their way to help us with anything we needed. Our entire group agreed that it was the most relaxing and beautiful places we have ever stayed at and we would stay there again if we should ever return to Easter Island. Well done!

Miinukset: Nothing. Maybe better lighting on the paths at night.

Plussat: Peaceful space, great views and meals.

Miinukset: one stuff was not very nice when dealing with guests. Should improve his behavior and would be good to smile more often.

Plussat: Not much. Easy location to airport. Breakfast ok.

Miinukset: Attitude of staff appalling. Very cold pool. Expensive restaurant, laundry. Slow service. Rooms not that clean.

Plussat: 1. Well allocated: The hotel is 5min-drive from downtown and 7min-drive from the south coast. 2. Quiet: no noize at night (or maybe I slept too deeply). 3. Safe: they have guard doing the night patrols. 4. Helpful: Receptionist introduced general travel info to us and helped us contact our car rental company to pick us up. 5. There are 4 bikes you could rent for free from the hotel. 6. Restaurant is good

Miinukset: The hot water in our room was somehow a little bit unstable, we had to have really quick showers to make sure hot water didn't run off too quickly. (if you wait for a while hot water will come back)

Plussat: Beautiful scenic location which was about a 30 minute walk or 5 minute taxi away. The staff were fantastic, food was delicious and loved the pisco sours watching the sun set at happy hour. Would highly recommend the tours via the hotel, our guide Tito was fantastic! Overall an amazing experience!

Plussat: Great views and lovely large comfortable bed. Good location close to the town.

Miinukset: Hotel could offer a shuttle into town at night for guests, would be a nice touch. Cockerels can be a bit noisy at night!

Plussat: Surrounded by orchards and farms, a lot vegetation, flowers and walking chickens on the lawn create a tropical, relaxing, resort-like environment. The staff are hospitable.

Miinukset: WiFi signal in the room is hardly to get connected. The restaurant cooks not bad but can’t provide in room service on demand beyond regular operation hours. The bedroom is a bit small though there’s a quite big living room in every villa you shared with other guests. However, enjoying vacation in such a remote island means you may prefer bigger space for privacy rather than for social networking with strangers in a public area, not would you be so inconsiderate by chatting with your friends or family members in a shared living room without worrying about other guests behind the doors may get upset with your voices, so the living room ends up pretty much in idle.

Plussat: Beautiful property Very nice room Quality restaurant Good breakfast

Miinukset: Very far from town Unpractical room decor (though nice) Restaurant menu not varied, good for not more than two meals Asked about tours, sent offer with increasingly expensive prices Free shuttle means they take you to the airport two and a half hours before departure, because that is convenient for the hotel (3 minutes drive) Arrogant reception staff (except Andrea who is super kind) Wifi is at the reception only. Why do not invest to repeater? No TV in room

Plussat: The staff was extremely professional and easy to work with. Their English was excellent and they quickly worked through any issue that came up. Very satisfied with our stay when considering how remote the Island is.

Plussat: The staffs are really nice to us. People in reception help us make plan of our trip and suggested good restaurants. Our room is big and clean with good view.

Miinukset: None

Plussat: Location, on main Street and close to airport, 650 m, but with only two flights a day, and an approach over the ocean, no noise. I highly recommend.

Miinukset: Nothing

Plussat: It’s super homie place. Cute, clean, centrally located in Hanga Roa. The owner is super nice

Miinukset: It’s not a luxury place. If you are looking for fancy stuff, look elsewhere

Plussat: Located in the main street, close to cafes, shops, and harbour front.

Plussat: Really good sociable set up, super friendly staff and a great location on the main street in town. Exceptional value for money compared to other hotels on the island.

Miinukset: Nothing significant really comes to mind.

Plussat: Very good location combined with warm owners, who greeted me very well, including driving me from and to the airport, advised on very knowledgable tour guide, and provided an extensive overview of the island history and culture - the owner is Rapa Nui. The rooms are in good conditions with average level of comfort, but enough for this type of stay.

Plussat: The location is fantastic and the staff at the hotel are incredibly friendly, welcoming and helpful. I also liked that there was a kitchenette which we could use throughout the day.

Miinukset: The Wifi in our room was non-existent. However wifi generally in Rapa Nui is not great.

Plussat: I had a private room with private bathroom. The room was big and comfortable. The staff were fantastic at suggesting guides for tours and really helpful with restaurant recommandations. The breakfast included in the rate was delicious and the 4 options on the menu meant that I didn’t have to eat the same thing every morning! Thank you all for making my stay so comfortable and fun!

Miinukset: Nothing!

Plussat: Very friendly staff, very clean and well kept. Even though we didn't speak Spanish (our fault) they were patient and with some help from Google translate they managed to help us on extremely short notice. Excellent location on the main street but tucked away enough not to hear any noise. My phone (android 9) connected to the Wi-Fi consistently at about the standard 2Mb/s for the island. The kitchen was a nice feature allowing us to cook our own breakfast, again kept clean with good choice of pots, pans etc.

Miinukset: The breakfast was with the Café next door, the staff here are rude and slow. The breakfast options are poor compared to other places and tried to charge extra for a very small drop of milk, we cancelled the breakfast after the first morning.

Plussat: The place is perfect and Alvaro is an absolute gentleman and extremely helpful. I definitely recommend this hotel.

Miinukset: O - Nada - Nothing. It’s great

Plussat: Very friendly staff. Clean and comfortable. Good breakfast and stable internet. Ideal for a relaxing holiday

Miinukset: N/A

Plussat: Location is very good as you could, in theory, literally walk to/from the aiport. (15 minutes). Situated on the main street of Hanga Roa, where you can find all the supermarkets, restaurants, tour operators and the town´s atractions (Ahu Atai, museum). Pick up and Drop from the airport is included (Gracias Tania). Small but very confortable and clean rooms. Communitary kitchen and outdoor common area (table and shelter) are very handy and a big plus. Excellent hosts (Gracias Marianela and Tania). Good Wi-Fi, a lot better than most places where we´ve been in Chile and Argentina, considering the island´s circumstances. Very good, really. Gracias.

Miinukset: Nothing... Rapa Nui is a wonderfull place and "Inaki Uhi" is no exception. :)

Plussat: Awesome staff!

Miinukset: That I couldn't keep the puppy that lived there.

Plussat: Excellent breakfast (and I cannot stress this enough!). Location is great, close to town and right at the ocean. Rooms were clean and comfortable - as expected for property of that rating. Pick up and drop off to the airport!

Miinukset: During our stay we could only get the Wi Fi signal outside of hotel or in the restaurant.

Plussat: Friendly staff. Nice view of bay at breakfast.

Miinukset: Main building was rather noisy. Bungalows may be better. The meal I had in the restaurant was disappointing. There are better restaurants nearby.

Plussat: The staff was very helpful and friendly. The tours that they offered were good. The location was good and you could walk to everything in town. It was a nice quiet location as well.

Miinukset: The restaurant was just ok. The breakfast in the morning always rotated... the eggs were a bit on the wet side for us... but the view from the restaurant was great! Also, it seems like places in Chile do not believe in wash cloths and tissues. Just be aware. And since you in the tropics just expect some little critters will come into your room.

Plussat: location and facilities

Miinukset: neighbours noises or walls extremely thin

Plussat: Staff! Comfort and perfect location!

Miinukset: Nothing!

Plussat: Location was fabulous. The breakfast was great and the facilities very clean.

Miinukset: The staff. One of the male servers in the restaurant was rather rude with very poor people skills. One morning, he approached my table and asked me what was my problem because he felt like I was giving him a dirty look. I reported him to management and they were very apologetic. But quite frankly, I didn’t expect much action from them. It was pretty unpleasant.

Plussat: The staff was very kind. The location of the hotel's restaurant has a nice water view.

Miinukset: There were no bath cloths

Plussat: breakfast was good. Staff was very helpful and friendly

Miinukset: soap instead of body wash

Plussat: Really helpful staff, even for special requests like borrowing the hot water maker and a large bowl. Also worked with us on a booking error (our fault) to make that right. Restaurant has great view of ocean for sunsets. Quiet at night, clean rooms. Breakfast had a good variety.

Miinukset: Swimming pool isn't so great for the winter months (June-July). The photos of the pool on the web page make it look bigger than it is. Really a small thing since we were busy seeing the island anyway. Rooms were also pretty bare as far as comfortable chairs, but again, we weren't in the room a whole lot.

Plussat: All staff were really helpful particularly Tina. Irene's breakfast was always beautifully cooked and presented. Louis was also great in getting me from and back to the airport.

Miinukset: Nothing to dislike - even the tiny lizards were friendly.

Plussat: Terrific hosts, perfect central location. Clean, simple but pleasant rooms, loved the outdoor space

Miinukset: Internet access

Plussat: Absolutely everything. Edith, Karen and Bill were so wonderful and made me feel so welcome. I can’t say enough good things. Breakfast every morning was a great way to start the day. I left feeling like I had made new friends.

Miinukset: The fact that I had to leave.

Plussat: I liked the hospitality of staff. Very kind. Liked breakfasts. The bedroom was very good. Very clean. Nice garden.

Miinukset: The only thing that bothered me was that there was a pub very near to hotel and at nights they played very loud music.

Plussat: The hotel is very close to downtown so easy walking to all shops and restaurants, but very quiet. The staff goes out of their way to make sure your every need is met. The breakfast is delicious and plentiful.

Plussat: breakfast and service was amazing

Miinukset: wifi not great

Plussat: Very helpful owners, excellent breakfast, large rooms, comfortable beds, convenient central location.

Miinukset: WiFi didn't really work well in the rooms, but was OK around reception area.

Plussat: Humorous that our room contained 4 instant coffee‘s, 4 teas and one packet of salt. Also, a little strange that there were no condiments available for breakfast which didn’t start until 830 so we were not able to have breakfast two of our mornings because of our diving.

Plussat: The owners Edith and Bill were very nice to us . We enjoyed our stay . Our room and the hotel was clean. The hotel was very nice. Breakfast was perfect. Great location.

Plussat: Wonderful hosts with super breakfasts and smiling faces. Just go and experience an ancient land hosted by a descendant of the the original 110 families of Rapa Nui. The room is large and functional. The bed is comfy and the shower great! I spent 7 nights here and was still finding new delights on the last morning.

Plussat: Extremely clean property. Great hosts (owners). Great tours run out of the hotel. Great places to sit outside every room. Excellent breakfast inculded.

Plussat: Great location. Got locked up from the airport with a necklace of flowers Great staff really friendly Comfy beds and nice breakfast

Miinukset: The room was basic but adequate Shower was a bit temperamental Would have liked a kettle/ coffee machine in the room and extra towels for the beach would have been nice

Plussat: You arrived and instantly felt relaxed, the sound of the ocean could be heard (and seen as you walked to your cabin!) and you were just minutes away from Tahai (the perfect place to watch the sunset!)The breakfast was great! Every morning it was slightly different and obviously made with love! The airport transfer service was such a great bonus and made for a stress-free arrival! Perfect location, just a short walk along the waterfront to the town centre!

Miinukset: No safe in the rooms

Plussat: The view is excellent. The staff very very friendly. The cleanness was okay but could strongly be improved. Wifi is very good but only right next to the front desk (office)

Miinukset: The location. We were very disappointed when we realised that the location was not as defined in the webpage. It is ca. one km from the original location. Wifi did not work in the room.

Plussat: Great self contained rooms with en-suite and fridge. Lovely breakfast and friendly staff. Short walk from the sea and Main Street.

Plussat: Very friendly staff, good location.

Miinukset: WiFi not working properly.

Plussat: The staff were very friendly and the room kept nice and clean.

Miinukset: The constant barking of neibouring dogs from midnight to sunrise. The lack of hot water,only enough for one person, 2 people couldn't have a shower one after the other.

Plussat: Great accommodation, very attentive and friendly staff. Good location and comfort. I Recommend

Plussat: We really enjoyed our 4 day stay at Hostal Pukao. The garden is simply magical and invites you to relax and enjoy the nature. The rooms themselves provide everything you'll need and the kitchen is equipped with all that is necessary. Maria and her family are excellent hosts and provided us with all the information, that made our stay at Rapa Nui unforgettable!

Miinukset: There is nothing to complain about. This place is simply beautiful and worth the 20 min walk to the city's centre!

Plussat: Beautiful location (a fair walk from town), welcome juice and lovely doughnut type pastries, met at the airport (free) and dropped back to the airport (5,000 pesos), all the animals (chickens, cats and dogs) but a special mention for the white puppy Mitty who was simply beautiful and loved to play and then fall asleep on us. Very clean, cleaning done everyday and nice hot shower.

Miinukset: Quite expensive (but that's Easter Island for you), would be good if breakfast was included for the price. WiFi is very bad but then the free WiFi areas on the island aren't really any better. It was.painful to even load a webpage. Our flight was delayed and we were told by the airline what time the flight was delayed until but for some reason they insisted on dropping us to the airport 4 hours before our flight was due to take off. This we didn't understand and it meant we had to wait a long time at the airport which is tiny and very uncomfortable.

Plussat: I was treated like one of the family and even brought to the island's NYE party in time for the fireworks, with a ride back later that evening. I really, really enjoyed being located slightly away from the main tourist crowd and -- quite honestly -- waking up with the crowing of the roosters each morning. This was the experience I was hoping for, and the family was incredibly kind to me!

Miinukset: The location is away from the main drag, which is exactly what I wanted. Without a car you are looking at a bit of a walk (about 20 min) into town -- a walk that is beautiful and peaceful. You're most likely to take a taxi when it's dark (as I did), just because I was certain I could find my own way back. The family were awesome in helping me get into town in time for my tours in the mornings (as tours won't pick you up from here). Once into town, it's not a quick zip back to the hostal, which can be inconvenient if that is important to you. For me, though, the peacefulness and rural setting of this place was a worthy trade-off.

Plussat: We stayed with Maria for a couple if nights in her lovely place. Her sister picked us up from the airport, welcomed us with a beautiful flower necklace and took us for a tour around Hanga Roa. So we got to see our first Moai right after landing. Maria and her family live outside Hanga Roa, 20‘ walk in a little paradise together with their cats, dogs, horses and chickens. A rooster wakes you up in the morning and then you take breakfast on the terrace with a garden view often with the baby horse around. Maria spoiled us with a homemade breakfast surprise and a different fresh fruit juice everday. The pancakes with fruits from the garden were delicious. She helped us with a rental car, gave us tips, explained to us the culture and history of rapa nui and made us feel home. The rooms are basic but spotlessly clean with hot water showers. Easterisland was a dream come true and I would always go back to Marias place.

Miinukset: There isn’t anything not to love, if you like nature, animals, peace and tranquility.

Plussat: I stayed here for three days in early January. I was pleasantly impressed and surprised by the hospitable and kind hosts. I am a flight attendant and travel a lot, and the quality and kindness displayed during my visit was impressive. The breakfast was always delicious and the attention to detail was apparent. I really felt that I was staying with family, and the staff will go out of their way to make your stay comfortable and memorable. I found the room to be clean, comfortable and peaceful. Although the hostel is just a little out of town (maybe 20 min walk), the hosts will drive you in at anytime, and all over the island for fair prices. Plus, after staying at another location in Hanga Roa, I would come back to Hostal Pukao in a heartbeat. It was also possible to rent a car on site, and the hosts will drive you to Anakena beach, and pick you up when you are ready. The hosts are incredible and really go out of their way to make your stay special. Maria is such a gem and an angel, as are Tity and Anita. After travelling the world for work, this has been one of my favourite spots I've stayed. I am very grateful for the hospitality and wonderful vibe of the property! It was so memorable. Once again, the breakfast and fruit was delicious, and the hosts will also do their best to accommodate dietary preferences.

Plussat: 10/10 is not enough for Hostal Pukao! The room was spotlessly clean and comfortable. Everything had been thought of with shampoo, towels and space to hang clothes. The kitchen had everything you could need and the utensils were clean. The garden and seating areas were well taken care of and a little paradise within paradise. It was good fun watching the kittens play, the chickens running around and meeting the little puppies! Maria was an excellent host and keen to practise her great English. She was kind, friendly and offers a taxi service for anywhere you need to go. Maritza was very friendly and despite her limited English she did her very best for the guests and hostal. Breakfast was excellent with fresh fruit and eggs from the chickens each morning, and amazing pancakes!

Miinukset: There was nothing I didn't like about Hostal Pukao and 4 nights was not enough. The property is a 20 minute walk from town which was inconvenient when I was hot and tired but well worth the effort for the space, peace and tranquility of the setting, as well as the opportunity to see more of the real community on the walk. If you hire a car it is no problem - Easter Island was the first time I have driven by myself and the roads are wide and quiet, just watch out for the potholes!

Plussat: The room is spacious and the garden is nice. The sky is amazing.

Miinukset: Kitchen improper, dirty Had the feeling to disturb everytime we asked for something to the landlord

Plussat: Fresh Bread for breakfast

Miinukset: Cockroaches in the bathroom...

Plussat: The staff was fantastic. Maria was warm, welcoming and very helpful

Plussat: Maria was waiting for me at the airport. Put a lei around my neck and drove me to show around the town in advance. Amazing!! Thanks to Maria I made a lot of memories in Easter!!

Plussat: The staffs were fantastic and helpful. Its restaurant offers the best food in the town in our opinion. The hotel also has a fabulous tree house and swings for kids to play with.

Miinukset: The rooms are a bit dark and do not have enough sunlight throughout the day.

Plussat: Good Location and very friendly and helpful stuff

Miinukset: I was not picked up from the airport and was nobody to ask for assistance

Plussat: The location to downtown is good.

Miinukset: If there is someone next door, you'll think you are sharing a room. So thin walls and noisy. Rooster crowed all night, neighbor snored and was hard to rest here.

Plussat: Decent breakfast buffet including fresh omelet. Nice leafy green grounds. Minimal street noise. Comfortable bed & lots of hot water for excellent shower! Ten-minute walk to good restaurants near the ocean and a nice little restaurant called Mahalo on upper floor ... but separate from hotel & closed on Sundays.

Miinukset: Weak/poor wifi. Other than breakfast, no food or beverages available ... but nearby market to purchase safe water. During my first four days/nights, only adults in hotel but yesterday a horde of children arrived ... and rooms are NOT soundproof!

Plussat: Bad people

Miinukset: Bad people

Plussat: The grounds were beautiful. The staff was helpful and friendly. The location is great.

Miinukset: There was no hot water for the last 24 hours. The fan didn't work. There were stains in the bathroom and on the shower curtain. I had to kill two cockroaches in my room. The mattress was lumpy. The towels were thin and worn.

Plussat: Staff was very friendly and helpful

Miinukset: WiFi was terrible - could barely use email and had to go to Internet cafe in order to use internet. Should be more honest about actual WiFi as that is one of the primary reasons we chose hotel

Plussat: The rooms were comfortable and peaceful but I thought they were over priced for the quality and appearance of the construction. Our toilet didn’t work for a day. Our front door wouldn’t lock. The wi fi was not good.

Miinukset: Wi fi The food wasn’t great at all

Plussat: The garden & location. The restaurant upstairs (not owned/run by hotel)

Miinukset: The facilities! Not air conditioned (which I don't mind) so the only window in the small room needed to be open, when room occupied. I would close it when going out. The person who made up the bed would re-open it. However it had no insect screen. The room was full of mosquitoes. When I asked reception could they please spray for mosquitoes I was told to buy it myself......Still scratching from all the bites. I am quite OK with staying in 1 star accommodation. But this "hotel" which looked like it was built by a person with no building experience was way over priced. Communication with staff was via a phone app as English was poor or non-existent, prices for tours were misquoted (despite being written down for me), there was no tea or coffee making facilities, no water was ever provided.

Plussat: BEAUTIFUL grounds and GREAT location! Wish the front desk staff spoke a little better English. Need to set the breakfast time EARLIER as most tours leave around 9 and breakfast doesn't even start until 8:30.

Miinukset: Rooster crowing but I think that is probably an issue everywhere on the island. Need an earlier breakfast time.

Plussat: Location is great. Grounds are well rendered tropical gardens. Breakfast excellent and staff very friendly.

Miinukset: The rooms are fairly basic. Double bed, ceiling fans, small bathroom. Some mound on inside of window, ceiling and on curtains (which is normal in a subtropical climate) but the rooms could use a thorough clean. It’s an island in the middle of the pacific so wifi is dodgy

Plussat: The hotel is right in the centre of town and the staff are all friendly and helpful. The breakfast was great. Some parts of the hotel have nice planting and a view out to the ocean over the town.

Miinukset: It's just not an eco-lodge and is very basic for the money. Our room felt like a modern motel room in any dull city - with a dusty roofed internal bathroom and a horrible outside area - not a balcony or anything remotely 'eco'. It was a real disappointment. We moved after one night. The hotel is falsely named and didn't offer anywhere near the value of the place we went to next. It needs a big upgrade or to put the price way down to reflect what is offered.

Plussat: Exceptionally friendly & helpful staff.

Plussat: Lovely friendly helpful staff and an awesome breakfast spread.

Miinukset: no complaints had a great stay.

Plussat: Car rental easily available at the hotel. Free airport transfer.

Miinukset: The pool was dirty and not ready to use. WiFi only available at the reception.

Miinukset: The room was barely cleaned. It smelled of mildrew. We picked the location because of the pool, and the pool was disgusting. It was green and it took 4 days to get it completely clean and usable. They rented us a personal car that had no oil in it without telling us that it was the car of one of the staff. When we arrived neither the toilet nor the shower worked properly. Toilet was fixed in 24 hours, shower was never fixed.

Plussat: Breakfast was good. Staff very helpful

Miinukset: A bit of a walk to main centre

Plussat: I don’t like the property.. is a shed more than a hotel. Is so dilapidated.

Miinukset: The shed needs a total renovation. I won’t stay there again the only consolation is the staffs are quite nice.

Plussat: excellent breakfast and attention from the staff. The Location is perfect, near from the airport and downtown.

Miinukset: I have more expectations related with the room. the facilities are old, and the room bathroom was very small.

Miinukset: No hot water. Room not at all like pictures on website

Plussat: I was able to rent a car from the hotel

Miinukset: The room was very basic, with no windows other than into the corridor. There was no other facilities other than a pool. The hotel seemed to be partly under construction/renovation, so more facilities may be available in the future. The hotel is far away from the center of town where the restaurants and sea is.

Plussat: Excellent staff. I was able to rent a bike and a car directly from the hotel. Couldn’t be easier. Since I’m traveling alone, I truly appreciated the staff. They were all very kind and helpful.

Miinukset: The walls are thin. You can easily hear your neighbors.