Hanoi Marvellous Hotel & Spa

We loved everything about this hotel! We felt very spoiled here and would come back for sure! The staff is so friendly and kind, the breakfast is lovely. Our room was clean and so nice. The personal touches were sweet! Unforgettable stay there!!

Nothing. It was the best hotel experience we have every had!

Premises were clean and very respectable. Breakfast was a cut above. Good selection, of buffet style foods with a good cooked menu too. French toast and omelets were a favourite. Bathroom facilities were very nice. Wonderful shower. Beds were very comfortable (very soft). Limited hanging space however.

There wasn't a great deal I didn't like really, the reception staff were almost too nice, if that's a thing, maybe a bit too chatty. Each time we came in or out, wanting to know what, where we've been, little annoying when pressed for time. A simple "hello, how are you ?" would be just as good. Description indicated an onsite restraunt and rooftop bar, however once arrived we were told these are in a different property 300m away and that this site only caters for breakfast. Could be a little more transparent.

The location is amazing (seriously 10/10!) and the Staff is absolutely lovely! Daniel, Lan and Tom all took great care of us and helped ensure we got the most out of our stay - to be specific, they were able to secure a last minute booking for an amazing food tour through Old Town, they helped us navigate the city, arrange travel plans with our tour guides for Ha Long Bay, and were overall just lovely. Thank you so much for a memorable stay!

Nothing to say here

Excellent location and staff.

No pool

The staff could not do enough for you

The staff at the reception, spa, restaurant & room servixe us excellent. They stand model for many 5-star hotels!

Room service seemed to be understaffed. After notice I found mngt was aware. Had to acclaim for cleaning my room more than once