Heringsdorf hotellia

Plussat: Location is perfect. Hotel is compact. Reception is friendly

Miinukset: Staff is not providing the right info. It depends who is serving. House keeping is not able to speak or understand good German or English. Room was not clean. We had so many flies and bees were death or half death. Evening bufe is poor and service in breakfast and dinner not well

Plussat: The Thai restaurant was good.

Miinukset: The room was ok. Though the restaurants were far below my expectations. The food in the main restaurant was poor, in The Waterfront was all right for the kind of restaurant. The German service staff was far less friendly than the Polish. The main restaurant manager was disgusting.

Plussat: - Room was nice and comfortable - Excellent Spa and great 20m outdoor pool - Very good breakfast indoor and on a beautiful outdoor terrace - Excellent, kind and helpful front desk personnel

Miinukset: - Room cleaning was a bit of a lottery in terms of the amenities each day: Something, either shower gel, shampoo or soap was always missing - Some of the staff working on the breakfast buffet were very young and not well trained school kids probably helping out over summer - The orange juice at the buffet is not fresh, but a kind of mix between freshly squeezed and packaged orange juice - Room service menu was very small and a weird composition missing all basics e.g. for families preferring to dine inroom. Other than that it was obscenely expensive and on top comes a €10 “service fee”. This easily adds up to €34 for one single Cesar Salad...

Plussat: The staff is really friendly; the hotel is beautiful, clean and comfortable; the breakfast was delicious; the sauna and spa was great. The whole experience was amazing!

Miinukset: The only thing I can think of is that we had 2 single mattresses put together instead of a double mattress. But the bed was comfortable anyway.

Plussat: The location was perfect, you could tell that it was one of the oldest hotels in the area and definitely still had that feeling. Meaning not much had changed, design-wise. Spa and pool was nice and the rooms were very clean.

Miinukset: Seemed like the type of place people have been going to for a very long time, much older crowd and not as inviting for younger more modern folks. Breakfast was a bit hectic due to the fact that it seemed as if people had "their tables" and it was hard to get one.

Plussat: This is a charming hotel - its design, inside and out, did not disappoint - beautiful and well maintained. Very nice bicycles, made available without charge to guests. Very good valet parking service.

Miinukset: Unfortunately, our visit to the hotel coincided with what must have been one of the biggest heat waves in some years in Germany - and the hotel does not have air conditioning, although many openable windows. At ten or fifteen degrees less, our stay would have been idyllic. The other hotel we stayed at in Germany that did not have air conditioning at least had electric fans available, which made a big difference.

Plussat: The staff was really wonderful, all of them very very friendly. The breakfast was very good and also the Brasserie was a wonderful place to eat. The Wellness area was really good. In short: it was an excellent stay.

Plussat: Great location, ambience, excellent breakfast and dinner

Miinukset: No heat in room, had to move to a different room. Reservations for dining room were not made. Staff was trying to be helpful. No help from management.

Plussat: Free upgrade to a fantastic room with wonderful sea view and in the evening we had a dinner in the hotel restaurant which was some of the best food I tasted in Germany absolutely superb

Miinukset: Considering how wonderful the dinner was breakfast could have been a bit better

Plussat: Since we were there off season, getting the key etc. was cumbersome since you had to find on your own a store, not the Reception, to get the key and directions to your flat in one of the houses. Also, restaurant and breakfast etc. are not open except during the summer season. You will have to go to the Wasserschloss Mellenthin and pay the price for not Hotel guests. The food etc. and their own Brewery are great but rather pricy if you are choosing the Feriendorf in order to safe a little on accommodation. Big Problem: Feriendorf Alte Schmiede + Schloss Mellenthing cannot accept credit cards which prevents the location from being attractive to international travelers. There is also no way to contact people per email. A German with a phone will be fine, but if you are not from Germany or maybe the EU, the place is just gorgeous but too complicated to access and even to pay for anyhting at location, unless you want to travel with wads of cash---usually not a safe option. The place is very isolated which can be very nice, super pretty, very romantic and all, despite the fact that you cannot reach the see within walking distance. You need a car at all times. Otherwise the place is super clean, well furnished and equipped. We were there in the winter, so all good; however, if you do go during the hot season be warned that it will be very hot specially in the top floor apartments/flats. There is no air conditioning.

Miinukset: Since we were there off season, getting the key etc. was cumbersome since you had to find on your own a store, not the Reception, to get the key and directions to your flat in one of the houses. Also, restaurant and breakfast etc. are not open except during the summer season. You will have to go to the Wasserschloss Mellenthin and pay the price for not Hotel guests. The food etc. and their own Brewery are great but rather pricy if you are choosing the Feriendorf in order to safe a little on accommodation. Big Problem: Feriendorf Alte Schmiede + Schloss Mellenthing cannot accept credit cards which prevents the location from being attractive to international travelers. There is also no way to contact people per email. A German with a phone will be fine, but if you are not from Germany or maybe the EU, the place is just gorgeous but too complicated to access and even to pay for anyhting at location, unless you want to travel with wads of cash---usually not a safe option. The place is very isolated which can be very nice, super pretty, very romantic and all, despite the fact that you cannot reach the see within walking distance. You need a car at all times. Otherwise the place is super clean, well furnished and equipped. We were there in the winter, so all good; however, if you do go during the hot season be warned that it will be very hot specially in the top floor apartments/flats. There is no air conditioning.

Plussat: Location, friendly staff, breakfast buffet, SPA

Plussat: the heated infinity outside pool the breakfast was outstanding - there was sekt too. sekt in the morning is the best on vacation the beach is so pretty and invites for a long walk

Plussat: We were upgraded to a penthouse suite with a view od the Baltic when we arrived, which was superb. The staff were very helpful and went out of their way to help and the food on the half-board menu in the restaurant was fantastic. All in all we had a wonderful stay there.

Plussat: This is a beautiful hotel with a very helpful staff. The room was lovely, the bathtub was fantastic and breakfast was great.

Miinukset: The website does not make clear that wi-fi is not available in the rooms - you can only use it downstairs near the restaurant and lobby. Since I needed to make some long Skype calls back home to Canada, this made life difficult.

Plussat: The most I liked about this hotel was the friendly staff and a cheap price

Miinukset: The sheets were not all that clean (there were some stains), and the shower had no curtain

Plussat: Super friendly and helpful stuff, breakfast till 13:00-many choices and great quality of food, also the restaurant was great, we had fish and wild Gulasch. small spa but sweet and enough to relax. Top Location!

Miinukset: the view out to the parking place was not good and one style of the room was a bit old fashion but we could chances the room, and it was amazing. The new room was more the style I like.

Plussat: Right next to the beach. Close to the centre. Friendly staff. Great room.

Plussat: Staff were very friendly. We enjoyed a nice welcome drink when we arrived and received a quick tour from one of the staff members which was very helpful. I also enjoyed the pre-stocked (free) minibar and the late breakfast. The spa area was also fine.

Miinukset: There were a few things: - we didn't really understand the point of serving breakfast until 1pm if housekeeping is going to knock on the door at 9am to disturb your lying in. The staff were also really quite loud starting around 9am which, again, is very early on the weekend when you're just trying to relax. - our room (122) was right next to / above some staff entrance and it was often quite noisy and smoky, meaning we couldn't open the windows to cool down our too-warm room. - the walls were paper thin and we heard our neighbor's every cough. - the pool / sauna area is quite small so we had to wait for deck chairs to open up during busy time (late afternoon -- emptied out around 5:30pm).

Plussat: The breakfast was excellent. The bed was comfy. And the beach was only a few footsteps away. Beautiful place! Perfect for families!

Plussat: very friendly staff with good English. superb breakfast choices for all dietary needs.

Miinukset: problems with mosquitos and they had no deterrents available.

Plussat: location- 50 m to the beach , friendly staff, pool, bistro

Miinukset: nothing

Plussat: The location was quite nice, I loved it:)

Miinukset: The service was not very good, they didn't take my suitcase upstairs, I had to do everything alone, in the breakfast room they didn't ask what I want to drink, there was something missing, good service wasn't there

Plussat: Clean, pleasant hotel and centrally located along the sea promenade. The breakfast buffet was generous and tasty. Staff helpful.

Miinukset: -view on first floor was mainly a view of trees in front of the hotel. I'd recommend a higher floor. The price was high given the room - small and basic.

Plussat: Very clean hetel well looked after, great staff on reception and in the bar. good location not far from the station.

Plussat: near the beach

Plussat: location

Plussat: The swimming pool was cold and few tiles were missing.

Miinukset: The spa area

Plussat: Great breakfast.

Plussat: I liked the atmosphere at the hotel and the very friendly staff. Communication was easy and nice. The hotel is in a beautiful location and is in itself special.

Miinukset: The beds were much too soft and I had problems sleeping also because of the wooden floor making noice when people were walking in the floor above us. The Spa-Area was too small and the sauna packed.

Plussat: Excellent breakfast buffet with large variety of fresh offerings. Inside and outside seating, however situated at a rather busy street. Large rooms, but small bathroom. Many restaurants in walking distance (1 Michelin star restaurant in hotel was never open during our stay) . Typical 'romantic' "Bäder-"architecture style.

Miinukset: 4 star 'Esplanade' is run as a satellite hotel from 3 star sister hotel 'Pommerscher Hof' across the street. Reception and Restaurant close down at 9 PM, no bar on site. Parking fee of 12 Euro / day in underground parking of sister hotel. Spa and pool situated in sister hotel. Pool itself needs heavy refurbishment. Poorly ventilated lift. Strange overall smell.

Plussat: Comfy bed, friendly staff and excellent (!!) breakfast

Plussat: Luxurious and lovely hotel. Very kind staff and amazing food and breakfast!

Plussat: Very nice reception.

Plussat: beauty of old grand architecture and great atmosphere

Miinukset: no gym in the building

Plussat: Comfortable hotel, great location, very friendly staff, good food.

Plussat: The suite was spacious and provided enough room for a family of four. The staff was courteous and helpful. The proximity to the beach was terrific. The breakfast buffet had extensive choices of a variety of food and beverages.

Plussat: The location , the staff was very welcoming and helpful

Miinukset: The room had no view despite the “with view” publicity when booking

Plussat: Food was excellent and location was fantastic. Nice terrace next to the beach for sitting out and good food service from the staff. Underground parking was excellent.

Miinukset: Reception staff were miserable and rude. Check in of our group was chaotic and rooms were not allocated correctly based on what we booked. For the high price we paid for the rooms, although they were big, we expected air conditioning as it was boiling hot and the hotel needs refurbishment all round when you are paying top whack.

Plussat: Excellent location near the beach, very nice restaurant.

Miinukset: For the price room was fairly basic and needs updating, very kitschy decoration.

Plussat: Very good hotel ideally located on the beach. Big and confortable room. Good breakfeast buffet.

Plussat: The pool and sauna, the overall atmostphere are very nice. The restaurant is good as well.

Miinukset: Quite a few mosquitos/insects in our room and nobody to take them out except ourselves.

Plussat: The hotel is in a great location. The restaurant food is excellent.

Miinukset: My room was not ready at the time of check in. Not everyone spoke english at the hotel. There was nothing written in english

Plussat: Located close to the beach

Plussat: The location here is nice - easy to get to Marburg, and the little town right nearby is pleasant to walk through.

Miinukset: Closure of Sauna and swimming facilities not disclosed at booking. Only found out upon arrival.

Plussat: very nice, spacious, clean and comfortable flat - all good quality!

Miinukset: Abailability of Pool and Sauna were presented on the website as if in the same building, but it was somewhere else and at additional cost. Both aspects were a surprise and rather annoying.

Plussat: Everything quick

Miinukset: Organisation to big. Small problems cannot be solved

Plussat: The people working there are lovely, helpful, polite, always smiling, ready to assist with everything, very friendly. Great food at breakfast, wide choice, good coffee, fresh bread, lots of different things to eat and drink, the tables were always full, with staff bringing fresh food all the time. A lot of space in the dining room, no crowds even at peak hours. Great central location.

Miinukset: The room was so terribly hot and impossible to air, with persisting smell of a retirement home on the curtains, mattress etc. The glass roof reflected the sun all day, making the room like a greenhouse - unbearable heat all day and night. No air conditioning. Our room was located over the dining area, with people smoking cigarettes all day and half of the night. The smoke penetrated the whole room, lingered on the beds, curtains etc. It wasn’t possible to air the smoke away. It woke us up as early as at 5:00 am and guest kept on smoking on balconies and on the terrace until midnight. It was a nightmare. Plus the relentless heat. With 25*C outside we had at least 30* inside.

Plussat: The position is close to the sea.

Miinukset: Arrived and no parking place. They lost our baggages so we lost the whole day. Baby bed, 15€ extra without telling us. No internet connection, no air conditioner. Breakfast disgusting. Espresso and cappuccino has to be paid extra. Horrible experience for the price we paid.

Plussat: Friendly hotel staff; really nice breakfast buffet.

Miinukset: No parking available, not even in the hotel garage. The load/unload zone was totally full as well and difficult to manage.

Plussat: Runsas aamiainen, siisti - lähes ylellinen hotelli hyvässä kohteessa.

Miinukset: Huone melko pienikokoinen, käynti autotalliin sokkeloinen.

Plussat: This hotel is just 3 months after renovation and the result is fantastic! We had great sea view from the balcony. Coffee, tea in the room. Comfortable bed. The room was not very big yet it was very functional and nicely designed. Very good WIFI. Delicious breakfast. Swimming pool, sauna and fitness room (in the process of being equipped - so far they have just one machine but it's really complex one providing good workout!) - free. Possibility to rent a bike. Very nice personnel. Quiet surroundings.

Miinukset: The only point to improve, but the important one, is that the staff really needs the training how to proceed with payments done via credit/debit card and multicurrency payments. I have Euro account and due to avoid expensive exchange rate, I preferred payments in Euro with my VISA multicurrency debit card. I did the payments twice: the first one was OK, I could choose Euro currency without any problem. But as for the second one, on our departure day, when I wanted to pay for the bikes, another receptionist told me that she has to use Polish currency and I don't have any choice.... So it seems each person has their own interpretation of the rules which I obviously didn't like. This person also sees no difference between credit and debit card, which was cruicial in this case. Fortunately it was not big amount, but if it would have been a payment for the stay, this would have cost us around 100€ extra on spread. So that is the real issue and should be solved quickly.

Plussat: Perfect place to relax. I visited in December when there were just a couple of people staying at the hotel. This was great as I had the pool to myself every evening. I also had a massage which was really good. The location is fantastic beside the beach and close to the centre of town. The staff was super friendly and looked after me perfectly. The breakfast was served in the 6th floor with amazing views over the Baltic Sea. I'm planning to come back in January for another little retreat.

Miinukset: There wasn't anything I didn't like.

Plussat: Beautiful, clean and modern room with a comfortable bed. The staff was friendly. Buffet for breakfast is excellent.

Miinukset: Nothing

Plussat: Nice decoration. Directly by the beach. Nice indoor swimming pool for the kids. Great breakfast. Great views from restaurant.

Plussat: Friendly staff. The hotel and bed room interior designs are modern and elegant. The hotel looks like 5 star hotel and not a 4 star hotel. Great location, the hotel is in a quiet area. The breakfast is delicious and not to miss. Very Comfortable bed

Miinukset: It’s a shame for a very nice hotel that such a little simple things made the Spa and pool area managed poorly. The drinking water glass bottles at the Sauna and Pool area are empty and not refilled It’s risky to walk in the spa as its slippery and NO STAFF available to wipe the wet floors. No Towel hooks in the Sauna and pool area. Towels are not replaced. Every time we had to go to the main hotel reception ask for towels. Drinks and food menu at hotel restaurant are expensive.

Plussat: Great small hotel with nice sauna. Directly at the beachfront.

Plussat: According to booking .com they are taking Master and ec card, they did NOT take my master card and had the audacity to charge me when I checked IN. I had to pay cash, apparently they charge booking.com customers when they Check IN . Very uncomfortable, to be treated like that!

Miinukset: The restaurant was ok!

Plussat: The Hotel's Proximity to the beach and the breakfast was pretty good!

Miinukset: We visited on a weekend in the summer expecting the beach town to have activities or things to do after 830pm but mostly everything was closed. There was no mini fridge in the room to keep drinks cool and the decore seems to be somewhat old and in need of a refresh. The room arrangement was not well placed one bed had the head against the the window. There is an elevator but the main entrance is not handicap accessable. The parking was 1Km away from the hotel up a hill and the parking spots were very small.

Plussat: location at sea, very central and quiet

Miinukset: parking was expensive (and very impractical to get in, as it requires a 1 Km loop after checking in) and we were kicked out at eleven in the morning, whilst the arrival time for guest is fifteen PM . Besides we arrived the night before at 20:00. So we had no time to enjoy the beach at all because staff thought it was more important to leave the parking empty for potential early arrivals. Unfair, unnecessary and unfriendly.

Plussat: Nice staff, good WiFi.

Miinukset: On the expensive side.