Heringsdorf hotellit lähellä Pier Heringsdorf

Plussat: Location, friendly staff, breakfast buffet, SPA

Plussat: the heated infinity outside pool the breakfast was outstanding - there was sekt too. sekt in the morning is the best on vacation the beach is so pretty and invites for a long walk

Plussat: Super friendly and helpful stuff, breakfast till 13:00-many choices and great quality of food, also the restaurant was great, we had fish and wild Gulasch. small spa but sweet and enough to relax. Top Location!

Miinukset: the view out to the parking place was not good and one style of the room was a bit old fashion but we could chances the room, and it was amazing. The new room was more the style I like.

Plussat: Right next to the beach. Close to the centre. Friendly staff. Great room.

Miinukset: Employees give misleading information. I could not come because of illness and they misled me and would not give a solution

Plussat: Staff were very friendly. We enjoyed a nice welcome drink when we arrived and received a quick tour from one of the staff members which was very helpful. I also enjoyed the pre-stocked (free) minibar and the late breakfast. The spa area was also fine.

Miinukset: There were a few things: - we didn't really understand the point of serving breakfast until 1pm if housekeeping is going to knock on the door at 9am to disturb your lying in. The staff were also really quite loud starting around 9am which, again, is very early on the weekend when you're just trying to relax. - our room (122) was right next to / above some staff entrance and it was often quite noisy and smoky, meaning we couldn't open the windows to cool down our too-warm room. - the walls were paper thin and we heard our neighbor's every cough. - the pool / sauna area is quite small so we had to wait for deck chairs to open up during busy time (late afternoon -- emptied out around 5:30pm).

Plussat: The breakfast was excellent. The bed was comfy. And the beach was only a few footsteps away. Beautiful place! Perfect for families!

Plussat: This hotel is just 3 months after renovation and the result is fantastic! We had great sea view from the balcony. Coffee, tea in the room. Comfortable bed. The room was not very big yet it was very functional and nicely designed. Very good WIFI. Delicious breakfast. Swimming pool, sauna and fitness room (in the process of being equipped - so far they have just one machine but it's really complex one providing good workout!) - free. Possibility to rent a bike. Very nice personnel. Quiet surroundings.

Miinukset: The only point to improve, but the important one, is that the staff really needs the training how to proceed with payments done via credit/debit card and multicurrency payments. I have Euro account and due to avoid expensive exchange rate, I preferred payments in Euro with my VISA multicurrency debit card. I did the payments twice: the first one was OK, I could choose Euro currency without any problem. But as for the second one, on our departure day, when I wanted to pay for the bikes, another receptionist told me that she has to use Polish currency and I don't have any choice.... So it seems each person has their own interpretation of the rules which I obviously didn't like. This person also sees no difference between credit and debit card, which was cruicial in this case. Fortunately it was not big amount, but if it would have been a payment for the stay, this would have cost us around 100€ extra on spread. So that is the real issue and should be solved quickly.

Plussat: Perfect place to relax. I visited in December when there were just a couple of people staying at the hotel. This was great as I had the pool to myself every evening. I also had a massage which was really good. The location is fantastic beside the beach and close to the centre of town. The staff was super friendly and looked after me perfectly. The breakfast was served in the 6th floor with amazing views over the Baltic Sea. I'm planning to come back in January for another little retreat.

Miinukset: There wasn't anything I didn't like.

Plussat: Beautiful, clean and modern room with a comfortable bed. The staff was friendly. Buffet for breakfast is excellent.

Miinukset: Nothing

Plussat: Nice decoration. Directly by the beach. Nice indoor swimming pool for the kids. Great breakfast. Great views from restaurant.

Plussat: Friendly staff. The hotel and bed room interior designs are modern and elegant. The hotel looks like 5 star hotel and not a 4 star hotel. Great location, the hotel is in a quiet area. The breakfast is delicious and not to miss. Very Comfortable bed

Miinukset: It’s a shame for a very nice hotel that such a little simple things made the Spa and pool area managed poorly. The drinking water glass bottles at the Sauna and Pool area are empty and not refilled It’s risky to walk in the spa as its slippery and NO STAFF available to wipe the wet floors. No Towel hooks in the Sauna and pool area. Towels are not replaced. Every time we had to go to the main hotel reception ask for towels. Drinks and food menu at hotel restaurant are expensive.

Plussat: We had a wonderful view of the Baltic Sea. The staff was generally friendly. The room was clean and relatively big. Good, knowledgeable barkeep. Gorgeous roof terrace and winter garden; both relatively unused, thus quiet.

Miinukset: I guess our biggest complaint is value for money. We spent 15 nights in the hotel and essentially paid €4,000 for bed & breakfast. That is too much! The steam bath had steam coming out right underneath your legs (no way to move as very, very small); The hotel makes far too litte use of the fantastic view - the hotel restaurant is literally in a pit, which has a glass roof, but completely inside; no possibility of eating dinner with a view ("summer garden" with view only open for lunch). Will probably not be back.

Plussat: all was so good, ill do it again.

Miinukset: the room volume

Plussat: Location is very convenient. Staff in the restaurant was very friendly.

Miinukset: The hotel does not offer the expected value for money. For that room rate I had expected more (e.g. air-conditioned rooms, better rooms, better mattress (the mattress really was not good),...). The staff during check-out was quite unfriendly (at check-in another person was on duty - this was OK, but check-out was not good).

Miinukset: Decoration of hotel was just too much!!

Plussat: Distance from beech.. Buffet ok .. Staff friendlly .

Miinukset: Double bed was very crap.. One double bed for mariage...and was two single materatze..all the time get aut and maked big loch between...We couldent sleep together .. Swimmingpool this ist one big Joke ..very small.. Parking cost 15 euro per day ..

Plussat: Location and the staff.

Miinukset: The internet connection in our room (3rd floor) was not good and sometimes there is none. The breakfast is great but beacause I’m not used to bread and sausage, I didn’t like it the second and third around.

Plussat: Great small hotel with nice sauna. Directly at the beachfront.

Plussat: According to booking .com they are taking Master and ec card, they did NOT take my master card and had the audacity to charge me when I checked IN. I had to pay cash, apparently they charge booking.com customers when they Check IN . Very uncomfortable, to be treated like that!

Miinukset: The restaurant was ok!

Plussat: The Hotel's Proximity to the beach and the breakfast was pretty good!

Miinukset: We visited on a weekend in the summer expecting the beach town to have activities or things to do after 830pm but mostly everything was closed. There was no mini fridge in the room to keep drinks cool and the decore seems to be somewhat old and in need of a refresh. The room arrangement was not well placed one bed had the head against the the window. There is an elevator but the main entrance is not handicap accessable. The parking was 1Km away from the hotel up a hill and the parking spots were very small.

Plussat: location at sea, very central and quiet

Miinukset: parking was expensive (and very impractical to get in, as it requires a 1 Km loop after checking in) and we were kicked out at eleven in the morning, whilst the arrival time for guest is fifteen PM . Besides we arrived the night before at 20:00. So we had no time to enjoy the beach at all because staff thought it was more important to leave the parking empty for potential early arrivals. Unfair, unnecessary and unfriendly.