Hotel Spa Hévíz

Perfect location, unlimited access to thermal lake included in accommodation price.

Even sold as four stars hotel (on booking.com), in reality there are two parts - old one which is three stars (where we were accommodated, a bit outdated) - and new one, which is four stars. Plus during the day they have changed door locking system from keys to card - without notifying us - so coming back from bath you stay in front of your room with key ... but keyhole is missing ...

Quality of food, location...

Service - bellow average. Put a smile on your face, please. And do not advertize something which is not working e,g, spineliner - a big advertisement in the middle of corridor, but service is not available during weekend !!! So why you are advertizing it even on Saturday and Sunday? Solution is so easy - just hide advertizement during weekend as it will just cause a lot of confusion !!!! .

Breakfast was OK. Location is excellent

Clean room, nice spa, good food, excellent wifi.

I know that it is not the hotel's fault but the Spinning Marathon event organized on the lake with extremely loud techo music and shouting instructors all day Saturday made relaxation impossible.