Higashiizu hotellia

Plussat: Everything was superb.

Plussat: Very good food and service.

Plussat: Food were great both dinner and breakast . Enormous and delicious as advertise. Car pick up service, nice view,

Miinukset: Nothing much near the hotel so they should have something entertain in the hotel. There are just karaoke and pingpong table .

Plussat: Property location

Miinukset: Breakfast

Plussat: The meals, the service and the view from room.

Plussat: The outdoor public onsen overseeing the ocean is excellent. Traditional Japanese meals inside the room, big meals with a serving lady present. Friendly staffs.

Miinukset: Couple free private onsens on the rooftop are quite small and without indoor changing rooms. There's a free private indoor family onsen with an indoor changing room yet without the ocean view. However there're couple onsen suites available at a charge. The overall dining experience was positive and interesting. I just didn't know how to deal with the odour left after having the meals inside the room. I opened the windows to let fresh air in (plus listening to the sound of the wave), only to find myself invited an unpleasant guest, Mr. Mosquito, who disturbed my sleep.

Plussat: Very delicious seafoods served in dinner and breakfast.

Miinukset: Would be better if some room equipped with private hot spring bath.

Miinukset: I enjoyed its stay comfortable and nice ocean view from my room. Ar for dinner and breakfast dishes are too much. Delishas but too much dishes , then better for adjusting the price. Thank you,

Plussat: Top quality seafood and meals served in spacious and comfortable room. Lovely sea view onsen. Excellent omotenashi.

Plussat: The staff was exceptional! The English speaking members were incredibly helpful and kind and went far beyond the expected to help us find places to enjoy in the area. The food was wonderful. The setting peaceful and lovely sea views and close to local highlights. So glad we chose the Hotel Hamanoyu. We highly recommend.

Plussat: Everything was fabulous. A real pleasure. Our Japanese-style room was beautiful and comfortable with a fantastic sea view and a most amazing private onsen built from stone by the owner’s grandfather. The staff were outstanding. Very welcoming and helpful. Shiraishi-san, who looked after us, was absolutely delightful. The breakfasts were spectacular and the kaiseki dinner was one of the best meals we have ever eaten anywhere in the world. We have come away feeling completely relaxed and very lucky to have had this experience. I would highly recommend this ryokan.

Plussat: Exceptional view from the room even when using in room spring bath. Just not very use to the shower head but can get along with it. Due to the location the hotel staff has arrange to pick us up from Okawa station. All staff are very nice during the stay. Finally the dinner and breakfast is a surprise to the visit. Around 9-10 courses of dinner and more than 10 small dishes combined with main. On top of that they taste good.

Plussat: We loved everything. Very friendly and helpful staff beautiful place and great outdoor onsen. Food was delicious and beautifully arranged. Service on highest standard. Thank you!

Plussat: The private room onsens are beautiful and convenient, but we also really enjoyed privately using the larger onsens at night. Great for those who want the onsen experience without having to bathe with strangers.

Miinukset: The futons weren't very comfortable to sleep on. We both woke up with aches in our back and it hurt to sleep on our sides. However, a dip in the onsen relieved the pain.

Plussat: You can enjoy the sea view from your room tub! And both dinner and breakfast were so great. All the sashimi were fresh and sweet.

Plussat: Location: Well, you are not here for sightseeing. There are good hiking spots around. Service: They would go above and beyond for you, and always with a smile. Cleanliness: AAA class, like most of Japan. Room: HUGE bed with an amazing private Onsen and an outdoor shower. Bed: HUGE! WIFI: Fast! Food: We took the dinner and breakfast, since there isn't much to eat around the place. It was a wonderful experience (with a lot of fish, so be prepared). And above all, they went the extra mile for my Vegan wife.

Miinukset: Nothing!

Plussat: wonderful experience for the hot spring and really great staffs

Plussat: nice service and there is a FamilyMart near by. you can drinks and food there. Hot springs are good. Shuttle bus is provided by the hotel.

Plussat: The view is excellent. Room is spacious. It's a great option if you want to escape from the life in city.

Miinukset: A little bit far from Atagawa station. If you take your baggage, it may a little bit hard to walk to hotel.

Plussat: The service is excellent! More than we can expect! Onsen is real natural one. Food is awesome! Never had anything better, it was a smart choice to book the dinner and breakfast in the package!

Miinukset: The room is a little bit bright at night, some windows are the paper shades, not dark enough for sensible sleepers.

Plussat: Their food is why we keep coming back. Absolute feast

Miinukset: We love everything

Plussat: The food is amazing, very abundant in seafood and beautifully presented. Service was exceptional and the hot springs were lovely especially the outdoor rainforest one, being able to book private sessions is a bonus.

Miinukset: The Ryokan is situated in a somewhat tired and rundown town, there isn’t much to do in the area and the ryokan is right next to the train station so there is no view or grounds to explore.

Plussat: The hotel is a little run down, but clean and and comfortable. Dinner and breakfast was nice, but not served in the room.

Miinukset: There is literally nothing around the hotel. The town is very run down. This is my 3rd time in Japan and we encountered the worst costumer service in Japan, or simply anywhere around the world. We had trouble with our credit card payment, and the lady at the front desk gave us the biggest attitude ever. Her attitude changed 180 degrees in a second, after we tried twice and both failed - from all smiling, bowing, to refuse to say anything to us and it looked like she was genuinely disgusted by us. I'm still shocked till today that someone can do that. It turned out to be their credit card machine's problem, because I made a big purchase right after leaving and it worked perfectly. But even if it is our credit card's problem, NO ONE should never react that way. It was simply unacceptable. People always mention Japanese people have this "fake nice", and this is the first time I experienced it. I did not spend $800 dollar there to receive their attitude like this. It literally ruined my trip to Japan and made me question the entire country as a whole. Because of this experience, I don't plan to go visit Japan in the next couple of years at least.

Plussat: Everything

Miinukset: Nothing

Plussat: We had room with privat bath. Food was brilliant.

Plussat: A bit old but the onsen and sand bath are good

Plussat: The food! I can skip lunch and have only breakfast and dinner here! So many of them and all delicious. Located near Izu-atagawa station.

Miinukset: Musty smell in room

Plussat: good...location good

Miinukset: bath water could be a little bit hotter

Plussat: We loved the dinner and breakfast, mainly Japanese mixed with a little western taste. The food was fresh especially the fish. The quality of the food was outstanding and the quantity was sufficient. The onsen, both indoor and outdoor, was excellent. The staff were great. They were friendly, cheerful and informative, and we appreciated their hospitality. Our room was facing the ocean. We arrived at 17:30 and missed the sunset view but were compensated with a stunning sunrise view. We had a morning stroll along the concrete path right below the hotel and the view was magnificent. Highly recommended.

Plussat: Everything is perfect. We had a cozy vacation at here.

Plussat: They prepare really good breakfast and dinner. It was fantastic and the view from the room was amazing.

Miinukset: The building is old so the structure of the room was not practical.

Plussat: Despite being an area with many fewer English speakers than in areas like Kyoto and Tokyo, the staff did their utmost to make sure we had every bit of information we needed. All of the staff, whether reception, cleaning staff, or anyone in between, were amazingly polite and courteous. The room was large and the futons were extremely comfy (and neither of us had a particularly comfortable experience with futons in the ryokan from our last trip). The public baths were super spacious, and the outdoor baths in particular were amazing on a cold winter night. The amenities in the women's side of the dressing room area were extensive, with all manner of skin and hair products to choose from. In general the room and bathroom were clean and beautifully presented. Wifi in the room was strong and fast.

Miinukset: Not a "negative" exactly, as we were handed a few sheets of paper with some basic information about the hotel when we checked in, but having an English version of the information in the big book in the room would be helpful next time.

Plussat: Excellent sights and hot springs Breakfast is also very good

Miinukset: Nothing

Plussat: Almost everything! Staffs are really friendly and helpful. We were late to reach but did gave them a call beforehand and there's a shuttle waiting for us at the station! Love that they have a bath that we can reserve for private use.

Miinukset: Only the overall room n place a bit old and dated but gave a very traditional feel to it. Location is a bit out of the place with nothing much in the surrounding within walking distance. So just stay in and relax!

Plussat: The outdoor onsen by the sea is definitely the highlight! I really like the game room too! And of course, the food was fabulous!

Miinukset: N/A

Plussat: It is a very nice hotel especially for the outdoor onsen by the sea. Food both dinner and breakfast is fantastic.

Plussat: Staff was excellent with great service. Clear explanations given by staff during check in. The onsen opposite of the hotel was fantastic, facing the sea. Dinner was delicious with all u can eat tempura. Breakfast was Japanese type n the grilled fish was delicious. Room is big n sea view , able to see sunset n sunrise. We enjoyed staying in this hotel n will recommend to friends

Miinukset: Nothing

Plussat: Everything

Miinukset: None

Plussat: The private Onsen

Miinukset: There is no elevator, the room was old and the waiters forgot some details (first day wet napkin, second day sticks...)

Plussat: It was a wonderful stay! The tatami room comfortable with full length windows that opened up for the sea breeze and sound of the waves. The facilities bit old but we found it quaint and charming. Lovely onsens including one by the sea and option to use Caren (sister hotel 30 seconds away by free shuttle) onsen for fee. The breakfast and dinner selection generous and fresh. Good taste but nothing to rave about. Lunch choices limited - bento provided by hotel and there’s a small donburi (rice bowl) place couple minutes down the road along with a local conbini slightly further down (so we could pick up coffee, snacks and beer). We felt warmly welcomed and looked after. A relaxing place to unwind and step away from Tokyo bustle.

Plussat: a very quite town. Hotel has excellent ocean view from our own room. Very convenient access to public hot spring bath tubs of outdoor or indoor. Japanese style breakfast and dinner are all delicious and plentiful. Staff are very friendly and helpful. The whole hotel has tatami floor and is super clean.

Plussat: The staff is really nice and the service is great

Plussat: Amazing Place, Great Value, Great Onsen !

Plussat: The room in the hotel is amazing! Very comfortable and the view out of window is splendid! There are three Onsen places inside of the hotel and everything is well organized. Not very far to the outdoor onsen. And the staff in Hokkawa hotel are very very friendly and nice. They answered my questions very patiently. And when I said I want to withdraw some money from ATM there is a Mister from reception drove me there! (But please note that the Lawson has the ATM doesn’t accept foreign card but the cashier does.) Me and my friend are all very happy with this experience and hope I could return someday!

Miinukset: Swimming pool time

Plussat: Nice spacious rooms, beautiful ocean views, and reasonable price point.

Miinukset: Wifi not in the rooms

Plussat: Sea-front location, the onsen was good. The swimming pool though small is a bonus.

Miinukset: The hotel looks quite dated and the room facilities are in need of renovation.

Plussat: Good sea view, grand dinner and breakfast

Miinukset: Sofa was not so clean. There was a pin in main room. All other pins were not having glass in middle. But this pin only has a glass like glittering. Worried whether spy pin camera or just a pin.

Plussat: The location was nice, a walking distance from the train station and in front of the sea. The staff was courteous and helpful and the room was comfortable, clean and quite big. The hotel has a nice pool and onsen bath too. It is also convenient because it has one of the only 3 convenience stores of the village (another is in the station and the other one only accessible by car). Finally, the hotel offers a plan with two meals, which provides a good value for the money (they serve a buffet with a lot of variety; the taste was ok). After being there, we found out that the meal plan was also a very good option because almost everything nearby closes early, and there is only a few options to eat at night. Finally, 2 tips to those going to Atagawa-Onsen. For those going by train: we could not find any market and the 2 convenience stores we could reach walking were closed by 5 pm, so if you need anything make sure to check the stores early. Regarding the beach, there is an area of it that is safe to swin and another one (more in the middle of it) in which the sea floor is full of rocks. Ask the life guards where is the safest area to swin and you should be fine (or you can do as many Japanese we saw there doing and enter the sea dressed, with protection garments, or with floaters).

Miinukset: Things that you should be aware if you are considering this property: 1- Wifi only in the lobby; 2- Cash only, which is quite unusual for a hotel in this age. I was left wondering how people traveling in a large group, staying for a week or so do; do they carry bags full of money to pay for the stay? (to be fair though, apparently other hotels in the area have the same policy). I also did not like that I was not allowed to pay in advance. The reason I was given is that the hotel can only issue a receipt at check-out (??). 3- The hotel is not new and clearly its facilities are not very well kept, they definitely need more care (still, the room we stayed was ok). 4- As other reviewers commented, the hotel has a tight schedule regarding meal and check-out times. The dinning room is too small for all guests to eat at once. Thus, they divide the guests in groups and set fixed times for them to eat. For dinner you have 70 minutes (which is manageable) but for breakfast you only have 45 minutes (and the 1st group starts at 7 am), which is quite short. If you are late, you will probably not have time to eat properly because there will be another group waiting to enter in the room, and they will ask you to leave when your time is up. Regarding check-out time, it is 9:30 am, quite early too. Honestly, it was a little bit difficult to relax with this tight schedule. But, if you manage your expectations and consider the value for money, it is a reasonable place to stay a couple of nights.

Plussat: Felt like summer camp. Friendly staff.

Miinukset: Some facilities need maintenance.

Plussat: Mainly picked due to location near to Dive Shop. Bonus is that most (all?) rooms are ocean-facing with balcony, making for a fantastic stay. Dinner and breakfast are buffet-style with a great variety of japanese food. Property has Onsen which is great after diving. We got western-style rooms; forgot to ask if the hotel has japanese-style rooms as well. Rooms were very large and included a sitting area with couches, ensuite, etc. Staff very friendly and helpful, but it helps to know a little bit of japanese (or bring Google Translate).

Miinukset: No mosquito-screens on the sliding door/window. We enjoyed sleeping with the windows open and listening to the waves instead of aircon and ended up getting a mosquito or two in the room. Facade and some room fittings look like they could do with a bit of a refresh. Buffet-style dinner and breakfast is a bit short; if you enjoy spending time chatting while eating it may seem a little rushed (but you certainly won't go hungry!).