Hinesville hotellia

Plussat: The location was good however the Hotel needs work as to the cleanliness and organization in the room.

Miinukset: I booked this hotel and discovered that the Bed was broken and the mattress had issues, I let the staff know the situation, they informed me that they were sold out for the day and nothing could be done.

Plussat: Close to what I needed.

Miinukset: Room was very dirty. Large spiders in the hotel in the pool area and I believe in the rooms because my husband woke up with a huge bump on his foot that looks like spider bite. Definitely not worth staying in if price is over $--- per night.

Plussat: I like that the staff was very friendly. Jeremy the night manager was accommodating with my level of comfort due to pregnancy with providing extra pillows and making sure the room was comfortable. Would stay here again

Miinukset: The property is kind of old and needs some upgrades and better lighting in the bathroom and room. Also the breakfast didn’t taste the greatest could be fresher.

Plussat: We stayed here on our trip to Florida on 3/24/18 and on our way home on 3/30/18. It was comfortable and clean and a good price.

Plussat: The hotel was awesome. The staff was amazing would definitely stay there again and recommend it for anyone. GREAT.........

Miinukset: Nothing everything was Great

Plussat: The friendliness and welcoming attitude of the staff and cleanliness of the building.

Miinukset: Nothing

Plussat: Room was nice and neat. The front desk staff were all friendly, helpful and very accommodating to our large noisy group. Breakfast was good and had a large variety of options. The kids loved the indoor pool, although the floor is very very slippery. A few of our kids fell even when just walking.

Miinukset: Our room was never cleaned when we left for the day. At one point we were getting off the elevator and there were two female staff members getting on the elevator and they were yelling about something. I couldn't tell if they were fighting or just riled up about something. When they saw us, they did not stop yelling, nor did they acknowledge us. There was another instance when another female staff member didn't acknowledge us or even wait for us to exit the elevator before getting on with what looked like bags of trash or maybe laundry. Both accounts were very unprofessional.

Plussat: The staff is nice

Miinukset: Everything was good

Plussat: The staff was very nice and the room was appointed to my expectations

Miinukset: The lighting in the room was somewhat dim but acceptable.

Plussat: Over priced, was like staying in a cheap room.

Miinukset: Refresh breakfast food more frequently. Eggs were dried out and biscuits hard

Plussat: We enjoyed our stay, we look forward to staying here ever time we come down to see our granddaughter!! The staff is so nice and very kind! Thank you

Miinukset: Everything was great!

Plussat: Everything. I was very comfortable. Slept like a baby. Breakfast was delicious. I enjoyed my stay very peaceful and quiet

Miinukset: There's nothing that I didn't like.

Plussat: Breakfast was great and a good variety of choices. Great location

Miinukset: N/A

Plussat: April at front desk made sure my stay was good to the best of her abilities. Her customer service is awesome

Miinukset: Front desk staff

Plussat: The Location was really nice it's pretty much on the main strip where mostly everything is located.

Miinukset: The hallway inside the hotel was very cold for some reason. I really didn't like that portion of my stay .

Plussat: The breakfast offered such a variety!! The staff were all very friendly and courteous!! Coffee is available all day which is a big perk to me. They set cookies out in the evening. Definitely a great stay!!!!

Plussat: The atmosphere in the lobby was really nice, it has a really good vibe to it an very well kept. Also I really enjoyed the breakfast my last morning as I was about to leave. The staff was very friendly as I checked in an out.

Miinukset: The bed ran kinda small for a King Sized bed. Also I left for two and half hours at the near by Ihop came back and to my surprise the room still hadn't been cleaned an my room was on the 1st floor.

Miinukset: Can be loud at times. Lots of smoking right outside the doors by the employees.

Plussat: The staff. They were outstandingly friendly. The lady that checked us in and out again, her name was Tiffany and she was SUPER friendly to my grandson and myself. She was a great start to our stay.

Miinukset: The first day pool was freezing. The kids swam in it but they got out after about 10 minutes because their lips were turning blue and their teeth were chattering. You would think they would have a heater on for the pool. That night we went down again to see if the water was any warmer and if not still let them swim for a short time. The pool was so full with a large group of people and the way the po room is set it it echoes so much that the house was deafening. We didnt stay. The next morning we went to take the kids down to swim and the pool was warmer yes but the water was disgusting. It was cloudy and had all kinds of oil floating on top of the water. We wouldnt let the kids swim in it. It was the same that night and the next morning. Since the indoor pool was one of the main reasons we booked this hotel along with price andmlocation, we checked out early. If you have an indoor pool it should be at least somewhat warm, not freezing. We also couldnt take advantage of the free breakfast on all mornings because the same large group that was in the pool the one night had also left the food area a total shambles. We went out for breakfast. We felt bad for the staff because they were all so nice it was sad that some people can be so rude and didnt bother to try to be respectful for others and leave the area in decent shape after they went through it. The bed was not good for 2 of us. Every morning we got up we could barely move and had to take long hot showers to ease the discomfort. We were extremely thankful for the water pressure as it was great for this. The staff here were outstandingly friendly and polite. For a hotel that allowed dogs, only up to 50 pounds though or we would have brought our husky and lab, there was not one time we were awakened or disturbed by dogs barking. All in all the stay was fair. If it wasnt for the pool and the bed, the hotel itself we would have given a 10.

Plussat: The woman working in the free breakfast area was super nice and went well above to make sure I and others were happy. The other staff were accommodating. The price was good compared to the other hotels in the area and the location was good for the place we were going.

Miinukset: The bed wasn't comfortable and I woke up both nights with a backache. I could tell the room wasn't cleaned very well due to walking around in my socks they got dirty. There wasn't much to the facilities there.

Plussat: Friendly staff & clean rooms.

Miinukset: Heat did not work in our room. Website said checkout is at 12 but the hotel told us 11.

Plussat: I enjoyed the amenities an cleanliness of the hotel. This was our first experience stayong with pur animal's an it was great.

Miinukset: The washer an dryers are expensive.

Plussat: The staff was very friendly and very welcoming. I didn't expect what I was walking into. when I got to the room I knew I was going to get a goodnight sleep.

Miinukset: The toilet was running all night and sometimes made a noise as if a alien was coming out.

Plussat: Clean, comfortable, and very professional, courteous staff.

Miinukset: The bathroom exhaust fan was constantly running. I was not aware that the hotel allowed pets and am allergic to cats. If I had known, I would have asked for a pet free room. I did not have any reaction nor did I smell or find evidence of pets in the room.

Plussat: Every thing

Plussat: Nice staff. Clean room.

Miinukset: Gym was missing equipment from photos on website. Jacuzzi broken. Thin floors / walls. Can hear people walking and talking.

Plussat: Breakfast was surprisingly good

Plussat: The front desk staff was friendly, hotel is very clean. Our room had nice hard wood flooring, microwave and refrigerator. Great location with a lot of places to eat.

Miinukset: This hotel promoted a hot tub and a pristine clear pool. Upon arrival I was informed the hot tub was removed and the pool water was so cloudy, you could not see the bottom. We drove 15 hrs, could not enjoy either. They should update the online pictures.

Plussat: convenience, and cost.

Miinukset: n/a

Plussat: Staff was very accommodating due the late hour of check in.

Plussat: The staff

Miinukset: room unmade all day

Plussat: BEDBUGS

Miinukset: They were bedbugs in my bed I call back to let them know and they told me there wasn’t any bedbugs but it was me and my husband were eight up

Miinukset: This hotel needs some serious assistance in the staffing and morale department. There was only one person running around like crazy to check in a large group of folks arriving. The clean rooms were not updated in thw system and each room had to be personally viewed by him to know if the room was ready. There has to be a better way of doing business.

Plussat: We didn't eat the breakfast.

Miinukset: Shower curtain needed to be longer, so floor mat didn't get soaking wet. Or put in further, instead of over the step.

Plussat: The staff! They all went above and beyond in providing service for us! From getting us into a room earlier than anticipated, to wiping off wet patio furniture early in the morning so we could enjoy breakfast by the pond! Great Staff!!!!

Plussat: The staff were friendly, we had to book due to a hurricane in our path in Florida, it was pet friendly as a host of other places were not. It would of been nice to have a complimentary Breakfast other than just coffee which we did not use in the main lobby. Our room was all the way at the end on the left side towards the main rd. Our bathroom was not very clean we had to buy bleach wipes to clean it. And we bought our own towels and wash clothes, that being said we used the hotel towels to clean the FILTHY FLOORS the towels were a dark gray black after cleaning the floor numerous times. The floors were like that before we put our pet beds down. The rooms are nonsmoking BUT the walls curtains smell HEAVY of old smoke. It smelled horrible we bought Lysol spray to try and help with the strong odor, Very nasty. I’m grateful that we had a safe place for us and our pets, and the location is very convenient to everything a BIG PLUS. There are what seems to be a lot of folks that live there permanently..., lots of all hours of the night traffic in and out, we were at the end of the hall . So the door slammed shut all hours of the night into wee hrs. In the am. Just being honest here. We would NOT recommend this property nor Book again. The staff were wonderful out going and very accommodating. Cleanliness is POOR, odor of saturated soft goods from smoke is POOR. Staff A+, Cleanliness Absolutely unsatisfactory and Stinky & nasty.

Miinukset: We checked in Saturday morning, checked out Wednesday, our stay was longer than 2 days

Plussat: The rooms were clean and the staff were very pleasant.

Miinukset: I liked hotels better when you could park your car in front of your hotel room. Less steps to carry things.

Plussat: The price, and location for the purpose of my visit.

Miinukset: The towels were like sandpaper, as well as the toilet paper. The card reader to gain entrance after hours was not working, resulting in the clerk to buzz us in. The shower buzzed from unequal water pressure or air in the line.

Plussat: I did. Like it

Miinukset: A little bug but it’s oh okay

Plussat: The AC was good & the microwave & Refrigerator also were good

Miinukset: No elevator room on 2nd floor room needed better cleaning animal hair in room, need new bed in room

Plussat: Nice, comfortable stay for the price. Will be staying there again on my next trip.

Plussat: The bed and the room are a very good size.

Miinukset: The water from the sink and the shower taste and BBC smells weird.

Plussat: clean, staff nice

Miinukset: breakfast was horrible

Plussat: The staff was helpful and friendly the bed was comfortable

Miinukset: Check in was great i think her name was Nettie or Nessie was friendly she was very helpful a ray of sunshine, breakfast was so so, my husband almost slipped in tub, Curtains can be looked in from the side by the door you can look in mirror and see inside the room i had a chip clip and pulled the curtain over and clipped it to the safety latch on the door that was much better, there was a spider on the bed check out was great!

Plussat: VERY KIND RECEPTIONIST!!! Super CLEAN/Spacious room. Nice Lobby! Friendly STAFF & Service. Real words I am speaking, no-cliche. Its a Great Deal.

Miinukset: n/a

Miinukset: The bathroom was very bad....mold in tub/shower

Plussat: the staff was very friendly Location was convenient Payment was easy

Miinukset: The loudness of the other guests Slamming doors and yelling through other night

Plussat: Facilities condition are excellent! Location also.

Miinukset: serviceable. Request a late check out but seems that housekeeping didn't know and they show up and called me asking me about check out time...

Plussat: The bed was extremely comfortable. The staff was extremely friendly and accommodating.

Miinukset: The property is under construction. The rooms are dated, the bathroom very outdated.

Miinukset: Did not like the egg omelette thingy. Yeah, throw those away! Everything else was superb

Plussat: Location and price.

Plussat: the staff/ helpful and courteous

Miinukset: no dislikes to report

Plussat: The room was comfortable and the staff was nice.

Miinukset: Smelled a little funny

Plussat: Clean facilities.

Miinukset: I paid for a king with kitchenette. Actually didn't need kitchen facilities and it's a good thing because the stove wasn't functional. Nobody mentioned this even however.

Plussat: good location

Miinukset: not kept up. towels dirty. bed lazily made. clock unplugged on the floor behind table. carpet hadn ret been cleaned in awhile.

Plussat: The room was spacious and the staff was friendly.

Miinukset: There was tons of visual water damage. The room should be tested and treated for mold and mildew. While in the room my eyes were burning and my throat felt like it was closing up. The only relief came from The shower or going outside.

Plussat: Location and movie channel

Miinukset: The breakfast meats & eggs was overcooked.

Miinukset: Construction

Plussat: VERY CLEAN.GOOD BREAKFAST AND FRIENDLY STAFF.

Miinukset: IT IS AWAYS OFF INTERSTATE.

Plussat: Im sorry to say I can not enter anything good about this hotel.

Miinukset: This hotel is very outdated for the price it is charging. The rooms need updating, the carpet was worn. The hallways and elevator had a bad smell also. The parking lot appearance was not eye friendly either.

Plussat: Room size

Miinukset: Not enough blankets and weird smell in front lobby.

Miinukset: Wifi didn't work

Plussat: The staff was friendly for the most part.

Miinukset: No pool or hot tub as advertised. The sheets were exceptionally clean because they were still damp f I'm being washed SMH

Plussat: The location and the room size.

Miinukset: No

Miinukset: I book my room online and when I got there they said i had to pay a 50 dollars deposit almost but it didn't say that online or I wouldn't of book the room

Plussat: very clean

Miinukset: my first room door wouldn't lock so they had to give me another room

Plussat: How clean it was

Miinukset: The fact that I was unaware that I had to pay an extra 50.00 for the room to be reimbursed the next day. All that information should be disclosed.

Plussat: Could had more of a selection on breakfast bar Eggs Bacon

Miinukset: The incidentals deposit

Plussat: Rooms can be updated

Miinukset: Hotel needs to be remodeled again with new appliances

Plussat: Big bed

Miinukset: No water or ice easily available

Plussat: Affordable

Miinukset: I didn't need a handicap room. Didn't like the shower

Plussat: Location

Miinukset: Outdated room, no elevator,no business office or guest computer, continental breakfast was very minimal (cereal and doughnuts). I was involved in a car accident and I have back issues, so I needed a room on the 1st floor being there was no elevator in the facility, but I was placed on the 2nd floor, I struggled taking luggage up and down the stairs. I was told that they would accommodate me for the inconvenience the next morning by moving me to a room on the 1st floor also adjusting the cost of my stay for the inconvenience and would give me a call before 11 am. They didn’t call me until 7 pm that evening, which it was too late to move into another room by that time. When I checked out the next morning the hotel management did not do anything to make this right. I was very disappointed with my stay.

Plussat: The location is perfect.

Miinukset: Night Club was unbelievable loud. People out in the parking lot till 3:00am, cursing and fighting in the hall. I complained to the front desk.

Plussat: The staff was wonderful

Miinukset: Didn’t like the noise I was hearing from my room

Plussat: Front desk staff and very convenient location for my interary

Miinukset: We had bed begs in our room I got the bites on my hand didn't realize until Sunday

Miinukset: The room was not cleaned at all and the bathroom was beyond NASTY

Plussat: Many restaurants close by.

Miinukset: No.

Plussat: Nothing

Miinukset: Everything

Plussat: The lady was very rude to my husband. When we checked in it should have been explained to us that we need a vocher. They waited til my husband was in the line for food and yelled in front of everyone. Very rude. He is not a child.

Miinukset: I didn't like nothing

Plussat: Breakfast

Miinukset: The room

Plussat: Location was great. It was near everything.

Miinukset: The facilities was horrible. The breakfast horrible. The bed was hard. They was using drugs outside.

Miinukset: Had a wedding party that stayed going well into the early morning think there should've been a time cap so guests could sleep

Plussat: First room I had had cockroaches in it in the room they move me to Seem to be better but the restaurant had to have a caged hours and they closed early almost every night where we could not get food after we finished working one of the main reasons I st

Plussat: The hotel is old and falling apart. It is more of a motel for doing things your not going to stay all night. This is not a family hotel at all.

Miinukset: The bathroom in my sister's room wasn't very clean looking because it was old and stained. Nobody wanted to take a shower they all came to my room.

Plussat: Hurricane gouging rip off over paid for this room. I thought at 92 dollars I would get a decent room it was the biggest dump I have ever stayed in my life. Holes in the blanket busted lamp shade torn curtains. I will never use booking.com again and neither will my friends and family. Took advantage of hurricane evacuees. Also the hotel said booking.com sent them a request for a smoking room and my reservation clearly said non smoking. I had to stay in town for I was on call for the hospital. Learned a lesson on how to book a room next time. Don’t use the internet!!!

Miinukset: If I had never stayed here.

Plussat: Clean rooms

Miinukset: Need more lighting at the pool and the a.c in the room didn't work well

Plussat: Nothing

Miinukset: Our room was in bad condition.. dust everywhere,mold,broken appliances,ceiling falling apart, cigarette hole in our blankets..

Miinukset: This hotel is old and the room smells old. The chair was dirty and the lamp shade had burnt spots on it. The carpet by the bathroom was wet as if there was a leak underneath. The price should be about $35 a night instead of $62. It's time for them to renovate.

Plussat: Nice play away from 95

Miinukset: Breakfast not too good

Miinukset: If we had slept at a rest area in the truck, we would have been better off. Granted, the rate was low, but unclean, unsafe, has no value. My mum was a wreck and I tried to rest with 1 eye open. We are showering at our next location. We are tired and unhappy.

Plussat: The staff was extremely helpful and accommodating. Great attitudes all around. I will definitely continue booking here whenever I am in town. Always trying to make my stay a little better everyday.

Plussat: Good value.

Miinukset: They don’t tell you upfront, before you pay, that you will have an extra $60 charged/held on your card. It “should” drop off after your stay is what I was told.

Plussat: Was close to highway. But theres a bar in its parking lot

Miinukset: Cleaning, room had cob webs on drapes tub was groose need bleach and the sheets were stained and they didnt change them the next day. No coffee and no toilet paper in the other room and no shampoo and soap.

Plussat: friendly staff/accomdating. clean room!

Miinukset: n/a

Plussat: Easy check in.

Miinukset: Room looked nothing like the pictures.

Plussat: Price

Miinukset: Toilet paper and roll missing. Paint peeling. Shower head leaked so bad could hardly shower. Shower curtain torn at one spot. Old and needs paint. Ceiling observed peeling from bed.

Plussat: The price

Miinukset: The room we were put in had a damp moldy smell after telling the staff they moved us then tried to blame us for the smell of the room an harrased us about having them move us rooms

Miinukset: The air didnt work good, it wasn''t clean, and the hallway and some of the rooms smelled like mold.

Plussat: Nothing

Miinukset: Smell of smoke, no towels in bathroom p

Plussat: Never had towels in room , everyday had to ask for them after work

Plussat: Good staff. Clean room. Good hot breakfast

Miinukset: N/A

Plussat: Pet friendly, close to the base and shopping nearby

Miinukset: Due to it being pet friendly, obviously people bring their pets and their pet's small livestock. Our cats picked up some fleas from the room. Hotel was adequate for hurricane evacuation but was extremely tired, needing paint and new furniture.

Plussat: Staff very friendly

Miinukset: The room smelled like mildew and the carpet felt moist. The wall had patch paint on it but not repainted.

Plussat: Value

Miinukset: The HVAC and bathroom fan were extremely noisy and loud. The tv remote was only useful for changing the channel and nothing else.

Plussat: clean spacious

Miinukset: great ammenities

Plussat: Bed was amazing cleaning and smell was amazing

Miinukset: Nothing everything was amazing

Plussat: I am from Miami Florida and I’m not from South Beach imagine the type of hotel and the type of situations I’ve been in how ever I am telling you this is the worst hotel I have ever seen in my life I literally cried people living there rooms were horrible sketchy people around cameras everywhere worst hotel in America please shut it down thank God the guy give me a refund

Miinukset: Nothing

Plussat: Nothing

Miinukset: Everything. The rooms were dirty with mold in the fridge. When I tried to get a refund on remaining stay the staff would tell me that only the manager could give the refund but he was never around.

Miinukset: The first room we were in smelt like cat pee and smoke, was suppose to be none smoking and when they moved us to another room left for the day and came back the carpet was soaked from the air conditioner and when I called the front desk, the lady acted like she could care less, I stayed a couple of months ago and loved it but this time had definitely changed my mind

Plussat: Everything

Miinukset: All was good

Plussat: Great location. Easy to get around. Look forward to staying there in May! Will defiantly recommend this property and suggest this to friends and family for the future.

Miinukset: There is some maintenance problems that need attention.

Miinukset: Just need a few more channels for the

Plussat: Location to different amendities

Plussat: The swimming pool!

Plussat: Get what you pay for

Miinukset: Nothing

Plussat: Location was the only thing good about it.

Miinukset: Just about everything I had to move my room 4 times just to find a clean one that I would be somewhat comfortable with.

Plussat: The location of the hotel is amazing to Fort Stewart

Miinukset: There was bug in the hotel room and I had to wait to get my key card reactivated to get in my room

Miinukset: No clock in room..had to change rooms no staff for wake up ...