New World Saigon Hotel

Location was perfect; just in city center Room is new updated one and it was very nice and 10th floor lounge was great Pool area was great

The big pool and spa Room service delicious food served on time and hot

Should be some piano music in the piano bar ??

The hotel is in a good location and it was exactly what we were looking for, a very relaxing few days away. The bedroom was big, clean and the bed was comfortable. The staff were very friendly and happy to help out. The lady at the pool area was very helpful and her service was excellent. There is a tennis court which we didn't use but was easy to book. The pool is very big and there were lots of sunbeds and towels available. The food was good at the pool area and served quickly. The gym was also a good size. Overall, a great hotel for a short break.

I was charged twice for the room. Although I was adamant for them to check that I had paid the staff charged me again. A few days later I saw on my credit card that I had in fact paid twice (Just as I said I had). The hotel was very quick to apologise and refund my money, it was just inconvenient to phone the hotel from another country and spend time emailing over information which I didn't have time to do!