service, help for the ppl staying there. They lost my car key twice and it took 25+ min to find it Ask for the cleaning service, they never did it Poor room service menu, food had a LOT of condiment Ask for more pillow and towels and never got them. Front desk ppl don’t not help you and if you ask for something while they are helping you they leave you there without any answer. The worst hotel I have ever stay. Worst service ever
Location is perfect for shopping at the galleria. Easy 5 min walk.
There is nothing that needed improvement.
The manager was amazing and accommodating.
Parking was expenive.
I would rather stay at the Westin
Staff was very friendly and responsive.
Sheets were scratchy; Madatory valet; Air in room was extremely dry.
$32 Valet Parking. The average price for valet parking in the area is $10 so to pay $32 at a hotel is fairly pricey.
Excellent service, valet was amazing, room was a very nice size with large walk in tiled shower and plenty of freebies for guests.
I didn't stay
Nothing because I cancelled my booking
Parking cost additional 35 dollar. It's a madness.
Great location and amenities
Great location. Comfortable amenities. Friendly staff.
Housekeeping was loud at times and non-responsive to my need for in-room creamer for complimentary coffee.
No explanation that there is mandatory valet parking. Cost an additional $32 to park my car overnight.
Staff and facilities
Made a mistake on date and the hotel hid behind the Expedia foul up. No common sense.
Loved our stay
Great stay, friendly staff, great buffet, amazing mattresses. Would come again and again.
It was good to stay but the ppl how parking the ca
I like the hotel it's nice to stay if you come from long trip
I do t like the ppl who parking the car cause I come at 4am and I was tired I give them my car to parket and next day when I was in. My car they took my headphones from my I phone7 it's not trust for give them you car
Greenway Plaza sijaitsee 4 minuutin ajomatkan päässä ja NRG Park 9 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, limusiini- / town car -palvelu ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1765 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuoneet.
Perustuu 1 104 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hyatt Regency Houston/Galleria on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.