This hotel charge from my card two way
Good location and close to station.
Poor customer service. Room £360/8nights, Cash only without receipt! Taxman, hello!!! Very poor room. Poor water pressure in shower. Wash basin in room and not in bathroom and not working properly. No tv remote. Very old tv with only 2 channels working. No daily cleaning service. No in-room coffee/tea service. Old broken metallic blinds over the windows. No curtains. No table for storage. Tiny wardrobe. Dirty old carpets. Aa - 4diamonds How is this possible????? Rac - 3 diamonds How is this possible?????
Excellent value for money, wanted a budget hotel, flexible friendly staff, great breakfast chef and with the added bonus it was only a minutes walk to Ilford Station and 15 minutes into the city from there.
Spa and jacuzzi was not available to use then again it is an economy stay not a honeymoon destination!
The Price is very attractive for the ficilities provide
Just the fact that its a bit out of the way from central london.
the room was filthy and was never serviced at all in my 3 day stay. The English breakfast used a bacon substitute. I booked a double room but when they realisedv that i was alone i was given a room with a 3/4 size bed and only one seat. It lacks the basics such as glasses in the bathroom or soap. The toilet pot was black and disgusting.
The room was not clean. Bed was not comfortable. There was a nice in the early morning. Room looked very different from the pictures in the internet. Over all I did not like anything there.
Very good service by staff who were always available to assist. Dinner hall was in very good state and the English breakfast was excellent.
Far from city of London - requires use of a car. Ilford rail station is nearby, but need to take a train to get to nearest tube station.
For the price it was comfortable and clean.
Lot of noise in the middle of the night with people talking, door banging and music playing. I was awoken about 3.30am and because of the noise thought about leaving. However it quietened down about an hour later.
The Hotel was shabby . The shower for which I paid extra for ensuite did not work and the water was cold. The room was too close to the reception area. The male Night Porter had a female friend? Who talked to for quite a few hours after midnight. The breakfast was not pleasant - a staff member was walking around barefoot and I had to help another Foreign guest as the morning staff did not seem to understand English.
Shower did not work well
ExCeL London sijaitsee 8,4 kilometrin päässä ja Westfield Stratford City 11,1 kilometrin päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja mikroaaltouuni yleisissä tiloissa. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 295 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.