Bed&breakfast Sonne

Very poor service

The owner was very helpful, he provided very valuable tips for us & was very helpful. This was also expressed by other hotel Guests. Hotel was a typical swiss hotel & we loved tit as it was different from most hotels that we stayed in. We enjoyed our stay at the Hotel. They had kept swiss chocolates in our Bed when we checked in, this made our children very happy.

The breakfast was all cold. This is probably it was a family run business & they could not hire many staff. But this was not a priblem for us, we enjoyed our stay.

I was nice to stay in a typical Swiss chalet style building close to a large town

The service was very poor. On every occassion there was nobody on reception and when I tried to check out I was told by junior staff that I had paid my bill when in fact I had'nt!! After quite a wait the manager/owner arrived and things were finally sorted out.

Closeness to downtown Interlaken

Some rooms were a bit small

Clean, comfortable, willingness to assist

The Double room booked actually had 4 beds, the single room had 2 beds. If we had known about this before, we may have only booked the 4-bed room for the three persons in our party, rather than the two separate rooms.