Iquique hotellit lähellä Astoreca Palace

Plussat: Excellent hotel very good location.

Plussat: The stay was really good in general. The staff at the restaurant and reception were very kind and nice. Also, the location is good cause it’s right next to the main attractions of the city (you need to walk but it’s not very far). The food at the restaurant (breakfast and restaurant) really good. My only problem was the noise isolation is pretty bad in the rooms and the bed is not very comfortable... at least the one we had, it was sagging from one side. In general, good hotel, very clean, nice staff and good location.

Miinukset: Noise isolation terrible. The bed really uncomfortable. I would check the mattresses.

Plussat: The place is incredibly badly maintained. In my opinion management lacks the ability to manage. Common areas like elevators were never cleaned in the 8 days I stay there. Common areas like in a cruise ship are the ones that contribute mostly to virus transferred illness like diarreah and the likes. They have delivery problems of common goods because they continously said no to simple things like the lack of a local beer available every where else.

Miinukset: Great Building, great location but managed by amateours that in turn do not encourage the good staff they might'd have to do better. Discussions with low level supervisors revealed that the mayority of their clients are workers in the local mines and they treat the hotel like a production line The Hotel attitude is: we're doing good business, nothing's broken....don't fix it.

Plussat: Ubication

Miinukset: Very dirty specially the carpet in the room

Plussat: Location and staff.

Miinukset: WiFi was very bad ! The curtain in the room falling apart .

Plussat: Cleaning

Miinukset: Missing auto park

Plussat: the 3 pools and 2 restaurants

Miinukset: A/c didnt work

Miinukset: We booked for dinner, one of the main meals we ordered was oxtail it specified vegetables however it was only meat which was uneatable. The staff agreed it was misleading & were happy for us to send it back which we swapped for the octopus salad, however the octopus did not taste right it tasted uncooked & like it had been microwaved so we didn't eat it. We decided not to say anything because we had already complained about the first meal, unfortunately that was a mistake as l spent the next few days extremely unwell with what I suspect was food poisoning.

Plussat: Staff cool, pool, restaurant

Miinukset: It needs to be re painted on the outside, a little noisy inside the room, needs more isolation

Plussat: Great location, bed was comfortable

Miinukset: No drinking water in the room or hotel. I arrived at the hotel at 1am and no water. The man at reception tell me they don’t provide water and there is no place to purchase. The hotel is a bit dated and needs upgrade. The room toilets are very small. Too small for a large person to sit on the toilet .

Plussat: The location.

Miinukset: The lobby is a little dark, is recommend change the color of the walls, black, brown and orange are to dark for a Turistik hotel close to the beach!

Plussat: Rooms and pool are nice - the staff just let them down

Miinukset: We arrived very early, at 5am and while we didn't expect them to let us check in at that time they didn't make any attempt to let us check in even 10 minutes earlier. Also generally incompetent, told us the wrong room number, we asked for a wake up call and they forgot - they were also pretty rude to us. If you care at all about customer service choose another hotel

Plussat: Minimart on the ground floor. Buffet breakfast was great. Surrounded by good restaurants and bars. Quiet and relaxing in rooms. Beds are comfortable. Staff are friendly and helpful, front desk have good English. Walkable distance to most things. Main beach is a block away. View from the room is amazing (7th floor).

Miinukset: No gym, pool is small, only one towel in a king room had to ask for another.

Plussat: The hotel was close to the beach and the bars and restaurants. Also the old part of the city.

Miinukset: No good coffee places where we could get real coffee and not the Nescafé, however this is not specific to Iquique.

Plussat: Location near Baquedano Paseo

Miinukset: Noise from the street