Style Star Hotel Cihangir

Location

Hotel

Great location, right next to Taksim square and a few minute walk from the trendy Cihangir neighbourhood.

Our reception was terrible. The receptionist barely greeted us when we walked in, she told us to wait while she seemed too busy on the computer cursing at the screen. The room we got was completely disappointing and had nothing to do with the pictures we previously saw, The window was broken and wasn't closing properly. The sheets had stains. We had to ask to change rooms. They couldn't even give me a proper invoice for my stay. Non existing customer service. The only positive thing about this Hotel is the location, unfortunately.

The only thing I like is hotel's location.

I don't like the smell I feel when enter in the hotel and the worst smell of bathroom which is always there throughout the room.

There was a man from the staff his name is karim he was behaving bad with us because we reserved a car for the airport but with another guy from the staff so he talked with us in a bad way and was so aggressive with us he made me take a bad feedback about turkish people

The breakfast was fairly good, and its restaurant's view was good too.

The WIFI in the rooms was not working for many applications on iPhone, while it worked in the lobby! The cleaning service was awful and I had to remind the guy who was in charge to do this and that (like changing towels, recharging shampoos, taking away the trashes, make the beds nitty and etc.) The hotel's building is not really fascinating, because when we arrived, we were guided to another hotel (probably partner hotel) under this hotel, but then again they gave us two rooms in the main hotel! Strange thing! Not really recommended if you search for a 4-star hotel, because it's not even a 3-star one!