Hotel Buyuk Keban

Breakfast

Toilet is so small

I did not like when I booked a couple room and I received two single bed in the room , not fair at all .

You have to keep the room booked .

I'm going to divide this review into 10 parts.. Comfort, Service, Cleanliness, Value for Money, Location, Breakfast, Bed, Necessary Facilities, Additional Facilities & Communication to Staff. The staff & service at the reception only is good. They are doing their best with their work. Location: good.. however earlier in my last trip in 2010 I thought the old town was cheaper but now I felt Taksim is cheaper in terms of food & alcohol. Plus the vibe in Taksim & around is super young. The old town takes a day to see, so may be dividing your stay between the two sides would be a better choice. This is at no fault of the hotel. They are at 10 mins walking from both the Blue & Green Lines. Communication to Staff: It's a 50-50 some can & some can't. Thanks to Google Translate the rest 50 was a long typing conversation! Hope this hotel doesn't let down your experience in Istanbul.

Comfort: for me a perfect bed after walking almost 15000 steps every day. The bed was so small that husband & me found it difficult to sleep. The quilt was so small that one of us took the quilt & the other took sheet of the quilt! The bed is not so comfortable the size just aggravated the issue. Cleanliness: This is in the top 3 things I need in any hotel. I'm not asking for a OCD cleaning, but cleaning room & bathroom floor with a mop or brush maybe alternate day is mandatory. This cannot be expected here, they use to change the towels & sheets every alternate day only. I even spoke to the reception & told the job is not being done well. Still no improvement. Value for Money: This is decided on location, service & how is the room. I would say one out of three. So No. Breakfast: It's very limited & not great just good. I have had Turkish Breakfast several times & this is not even close. They do cakes, bread, salad, cheese, one egg kind, one or two beef kind & bacon with tea & coffee. If you are vegan or vegetarian this is going to be difficult. So we ate from outside with recommendations from Zomato. Further, when you are entering the breakfast area they write 'if you have a early morning flight, the hotel can arrange for one' We informed the hotel two days in advance that we are going for a one night trip to Cappadocia but no one offered this service & then the day before we flew I saw the sign & called the reception to request for it but they refused saying they don't do it. Then.. why the sign?? Necessary Facilities: They do not have a kettle. They have this weird thing of hot & cold water dispensing machine near the lift. If you wanna have to have a small quick cup of coffee.. you gotta get out in your PJs to get a glass of hot water! I understand NOT providing limited free water per day, Toiletries in dispensers (Handwash & Shampoo only), Iron & Tissue but Kettle why not?