Hotel Imperial

Nothing to like in this Hotel. absolute disgrace. Well they had water and electricity in the room.

Everything could be way better. 1. Price - totally overpriced. This place should not be more than Rs 1000/night. I paid 4X that. Total rip off 2. The place is totally unclean. Bathrooms stink, poorly lit, bath tubs are damp and the whole bathroom is totally spotted. Bed linen is not clean AT ALL. Bed sheet was not changed. Pillow covers were outright dirty. When I asked for a change, they did, with another one as dirty or more. Hot water did not work. We had 2 kids. Asked for a repair, could not fix it. At check out when I told the guy, he claimed all was fine. 3. Rooms are small. Musty. God knows how unclean the blankets were. 4. Roof top restaurant (sic!). Total joke. Service boys are amateur villagers who do not understand basic instructions. Pigeon droppings all around. Took 30 mins for a glass of milk/tea after 2-3 follow ups to be delivered to room. Prices are not worth the quality of the place at all. 5. Location - inside a small lane, not visible from the main road. No view of note from the rooms. 6. AC does not work. They were surprised when we asked for the same. 7. No lift. Small staircase. Unsafe for kids. 8. They charged full amount including GST but did not issue a proper tax invoice. Credit cards didn't work. Took only cash at check out Overall a total rip off. Staff are simpletons, Totally untrained in professional conduct. I wish I could share the photos. Imperial hotels should be suing these people for tarnishing their name in such a manner.