Hotel Jerez & Spa

Rauhallinen huone. Viileällä puolella kuten toivomme.

Spa palvelu hinta taso korkea.

Great hotel with a beautiful pool. We had dinner in the restaurant and it was delicious. Would highly recommend this hotel.

Reception staff are very helpful and welcoming, pool area beautiful, beds very comfortable.

We really like the hotel so don’t want to be negative but there is a real contrast between the great service by reception/housekeeping and the service in the spa and aq35 restaurant. Spa - air conditioning has been added to the gym but it is far too weak for the type of space, and is hardly ever on and not turned on by spa staff when asked to - very unpleasant to exercise. Good range of machines but some are more suitable for a house - the ‘running’ machine is TINY and has no incline/fitness programme options. The AQ35 restaurant is beautiful but the service is terrible (although that may be down to the person who was assigned our table). After 1/2 hour sitting with no drinks or attention we got up and left despite having reserved our table - also unnoticed! This is such a shame as I would have loved to eat there.