Jersey hotellit lähellä St. Helier Town Hall

Plussat: Helpful staff and good location - the hotel was within easy walking distance (10-15 minutes) of both the centre of St Helier and the bus station. We chose not to hire a car so this made exploring the island easier. The pool was lovely and there was a good breakfast on offer each morning,

Miinukset: There were only 4 deck chairs available at the pool. The bathroom in our room could have done with some updating - the towel rail was loose on the wall and the shower screen leaked water over the floor every morning.

Plussat: There is a lovely pool area and a gym available for use. The room was spatious and clean.

Miinukset: The bedroom had no air conditioning or a fan, which in the hot weather made sleeping very uncomfortable. We were promised a double bed but were given a room with two singles.

Plussat: Clean, very smart very welcoming, great food and great staff

Miinukset: Location was not ideal, mainly in terms of distance from town centre, but equally was only a short walk away so didn’t detract much

Plussat: Good atmosphere, staff friendly, nice room, food great, no complaints

Plussat: It was handy for where we needed to be and it was very welcoming

Miinukset: Very clean, polite and helpful staff lovely breakfast was

Plussat: Great location on town outskirts.

Plussat: Nice clean hotel

Miinukset: Swimming pool not heated and outdoor area not as expected. Room very hot and not as big as we were expecting. Room view was just walls of hotel.

Plussat: Very modern

Miinukset: Only got water in room on arrival

Plussat: The staff were very attentive and there was a good choice of gins at the hotel bar. Jazz band some evenings who were very good.

Miinukset: It was very hot in the room. No aircon and a little tired in general. Reception sorted out a small fan for us on the second day which did help but it was still quite difficult to sleep.

Plussat: Hyvä sijainti, siisti. Mukava henkilökunta.

Miinukset: Näkymä ikkunasta ulos.

Plussat: Staff friendly and helpful

Miinukset: Nothing

Plussat: Excellent breakfast. Very helpful staff.

Miinukset: Nothing. I have no fault with the hotel. However, it was slightly farther from the centre than I expected: but that was my mistake and is no reflection on the hotel.

Plussat: Spacious

Miinukset: Rooms on the small side. Didn’t like shower in bath only. Repeating menu every night.

Plussat: Beautiful hotel

Miinukset: Only a skylight in the room which I couldn’t open so was a bit stuffy

Plussat: The spa was really nice recently refurbished , the staff were also really helpful.

Miinukset: We had a broken mattress on the first night so didn’t have a good night sleep, but the bed was quickly replaced the next day. The hotel needs abit of updating inline with the spa.

Plussat: Excellent breakfast with a good selection of hot and cold food. The hotel offers a free shuttle bus service into St. Helier which is very useful. Very friendly staff.

Miinukset: The room did not have air conditioning and at the time of our visit the weather was very warm so the room was a bit too hot at night.

Plussat: The staff were lovely, helpful and friendly

Miinukset: There was no fridge in the room. Most hotels I've stayed in over the last few years have provided courtsey bottled water in the room.

Plussat: The staff were super friendly and helpful with any quires I had. Food was great and breakfast was always stocked up with fresh stuff. Pool was fab and your given a towel as you enter. Had a massage there to the ladies are really nice and was really relaxing and she fixed my back she was excellent. In great location bus stops right outside the hotel and quick into town. I had a single and was still lovely and roomy and had a desk and comfy chair to relax in and tv. Had bath and shower which was great. Also a free shuttle bus from the hotel to town.

Miinukset: Nothing it was all great

Plussat: Food and service, excellent.

Miinukset: Property tiered and in need of make over. No air conditioning. Bed needs new mattress. Bathrooms need upgrading with proper showers, not over-bath showers, and grab Handel’s for the elderly.

Plussat: It was a lovely experience staff where polite pleasant and very helpful in all area's thanks

Miinukset: Sea gulls

Plussat: The breakfast was amazing and the breakfast staff were outstanding. I have a special diet and after the first morning the team were already aware and their service and attention to detail was first rate.

Miinukset: Sadly the evening restaurant staff were totally opposite to the morning breakfast team and on the first evening we had to wait nearly an hour for a main course and they even tried to add a service change! Needless to say we didn't use the evening restaurant facilities again during the rest of our stay.

Plussat: Central location. Very clean rooms.

Miinukset: Our Standard room overlooked an interior flat roof with noisy air conditioning units, so we couldn’t have the window open. The room was small and dark. Paid extra on subsequent nights to upgrade to a room at the front of the building, which was so much better. The furnishings are dark which makes the rooms feel small and rather corporate.

Plussat: Breakfast and dinner excellent. Rooms well sound proofed..all very clean.

Miinukset: Housekeeping staff entered room after a very small tap on the door.

Plussat: Good functional room, in a good location

Miinukset: The control for the AC blinks all night and David the concierge could do nothing about it.

Plussat: Very nice decor, great location - lovely staff and the breakfast and room service was top drawer.

Miinukset: No real lounge area

Plussat: Excellent room with good view and wonderful breakfast selection. Cafe bar is also very good and reception staff were efficient and helpful. They don't have a pool or spa but you get to the beach very easily. It is also well placed for all the local sites/sights, buses and shops. The room had a lounge area; desk; safe; hairdryer; fridge; shower and bath in good sized bathroom. Lots of drawers and plenty of hangers in the wardrobe. Loads of channels on the TV and free WiFi and usb connections.

Miinukset: Faster lift (the smaller one) Maps and local guides in the room.

Plussat: The location was great- right in the center of St Helier. The staff was nice. Walking distance to many great restaurants and stores. Lovely view of harbour. Nice complementary coffee and cookies.

Miinukset: The mattress was not very comfortable and the AC did not work properly. Quite pricey breakfast.

Plussat: We liked the location, the appearance of the hotel, the staff were very friendly.

Miinukset: We thought the room was a little small

Plussat: Central location for food, drinks, shopping and points of interest and just opposite bus terminal.

Miinukset: Pillows, but that's being picky.

Plussat: Great location - room was very clean and comfortable- air con very welcome in what was a very warm spell. The staff were professional,helpful and friendly. Didn’t eat in in the evening but breakfast and lunch were excellent.

Miinukset: Shower lacked pressure.

Plussat: Very friendly, clean, we only had breakfast but it was fantastic & kept us going all day! It was our 25th wedding anniversary, we didn’t tell anyone & only put our cards up on the side table but came back to our room from a day out to find it decorated like it was fit for a king & queen!

Miinukset: Nothing

Miinukset: The restaurant was quite expensive.

Plussat: Staff very good, ample breakfast infact too much!

Miinukset: 10 minute walk from beach, but not a big problem. Room a touch on the small side for 2 people.

Plussat: Great location Excellent service, rooms were clean and comfortable the staff were very friendly and helpful, would definitely be making a return visit and would highly recommend

Miinukset: The room was a little small and an ode shape but I think that was because we were on a corner.

Plussat: Food excellent in the restaurant and service spot on

Miinukset: Air conditioning in the rooms would have been nice as the fan just blew warm air around

Plussat: Friendly staff...

Miinukset: The inn is not what we would class as a boutique hotel. The bathroom & bedroom need updating. The location is further out of town as suggested by previous reviews. Breakfast was fair with adequate choice but not crispy bacon as only cooked on one side, toast burnt on one side & uncooked on the other.

Plussat: Staff very friendly Breakfast was very good

Miinukset: The carpet was rather stained Our room was near the kitchen and it was rather noisy

Plussat: Great place to stay, location was spot on and staff were very helpful

Plussat: Clean and good staff

Miinukset: Nothing

Plussat: The breakfast was terrific in quality and quantity. Also the restaurant served great meals at a reasonable price in the evenings. The staff in the restaurant was superb.

Miinukset: Due to an unusual floor plan, most guests will have to use stairs to get between their rooms and the elevator on each floor. This did not bother us, but it may be a challenge for those with mobility issues.

Plussat: Restaurant food excellent

Miinukset: Room a little small and as it was on the front of the hotel, very noisy from traffic

Plussat: location

Plussat: Location and parking.

Miinukset: Breakfast. Disorganised. Limited vegetarian choices.

Plussat: Location and service

Miinukset: Heat wave and no AC

Plussat: Food was excellent Staff were friendly and helpful, and went the extra mile, especially when I was taken unexpectedly ill. Breakfast and taxi on final day all efficiently arranged! A big thank you to everybody who helped make it a lovely holiday, we thoroughly enjoyed it and wouldn't hesitate to stay there again.

Miinukset: The brochure said toiletries, we expected shampoo and conditioner type, not just hand soap and shower gel. Toilet paper was thin and poor quality We found the drinks pricey

Plussat: Excellent location, good breakfast.

Miinukset: Rooms very hot, no air con, surfaces in room had cup marks on from last guest

Plussat: It's reasonable good location by the beach

Miinukset: Staff, basement room, I was asked to give my card details in advance even though I have paid already for my room

Plussat: Staff friendly and helpful

Miinukset: Nothing to dislike

Plussat: The best thing about this hotel was the food, was great.

Miinukset: None of the rooms are in number order, they are all over the place and impossible to find that even the staff cant find them! There is no aircon or fans in the rooms and they are so hot and when we mentioned it to a member of staff they said 'well you could have asked for a fan before you checked in but we have none left now'.... so it was our fault!? I stayed with my sister on the first night before the day of her wedding and we walked into the room to find a massive flying ants nest in the bathroom. I went to reception to ask if they could move us and they couldn't and they said no one was there to help us as there was no manager on site and I asked for a Hoover to see if we could hoover them up, the night staff knocked on our door and gave us the hoover without saying anything else or even offering to clean the nest up themselves. The rooms are small and smell of rotten carpets and dust! The location is the nicest thing however everything is poor. I had 4 bags with me and did not get offered any help with them, I got given the wrong key for my room so I had to come back down and get the right one! I would never stay again.

Plussat: Very clean. Staff really friendly and helpful.

Miinukset: Bed was worn and uncomfortable. Our room overlooked the car park so would definitely pick a sea view room next time. Room quite basic, no air con or fan, no shampoo only shower gel and hand soap.