Jersey hotellit lähellä St. Helier Town Hall

Plussat: Everything!

Miinukset: The lighting in the bar was quite depressing. Terrific service and great staff made up for it.

Plussat: Location, staff and spa

Miinukset: The furniture and furnishings are rather tired in places and need some investment

Plussat: Central position for town and beautiful sea views. Outstanding breakfast and service.

Miinukset: 3rd floor rooms are in the eaves so the men kept banging their heads! Spa was uncomfortably hot during our visit

Plussat: Immaculate hotel everything you need for your stay! Staff so lovely, food great and the spa just what you need to relax. 10/10

Miinukset: Nothing

Plussat: The view, the facilities and the first class service provided by the staff

Miinukset: The car park is small

Plussat: Excellent location for weekend break

Plussat: Just a short walk to the main town, the hotel public areas were decorated beautifully for Christmas and the spa was relaxing and clean.

Miinukset: Breakfast - some of the food (scrambled eggs) could have hotter, tables were not wiped down between usage.

Plussat: Great breakfast and very friendly staff in general.

Miinukset: One staff member at the spa a but grumpy and rude.

Plussat: Breakfast good, lots of variety and kept hot. Room very clean and shower powerful.

Miinukset: Parking was not great.

Plussat: Friendly reception staff, no fuss lovely room And the most wonderful breakfast. I very much hope to use the facility again in the future. Thank you

Miinukset: Funny stair carpet if I had to be hyper critical

Plussat: Staff had all worked there for years - a good sign. Proprietor present and anxious to please. Food unexpectedly excellent. Nothing too much trouble for the staff. We will stay there again.

Miinukset: Central heating off in middle part of day but it was out of season and they don’t usually do lunch then. Proprietor offered to lend us a heater in the bar but it was actually fine.

Plussat: Breakfast good Evening meal good

Plussat: Friendly staff, fantastic breakfast. Restaurant in the evening is also very good. 10 minute walk into town

Miinukset: Swimming pool closed even though website said it was open. Area around the hotel a bit run down

Plussat: The cooked breakfast was good - baked beans, ham, mushrooms, grilled tomatoes, sausages and hash browns. On top there is (home-made) grenola, yoghurt, cereals, local honey, home-made strawberry jam and different types of bread. Marmalade and other jam is available in packets. Dinner is really good, too (à la carte), make sure to try the local rhubarb-ginger gin! The location is fairly good, too, a 10-15 minute stroll from the city centre.

Miinukset: The lift is really very small, we could hardly fit our buggy (stroller) into it, at least when one of us wanted to be in the lift, too.

Plussat: Friendly team, very helpful. Very pleasant hotel and amazing for the price. Clean and well looked after. Didn't eat there but the restaurant and bar both looked very nice.

Plussat: A real find that definitely exceeded my expectations. The room wasn't the largest, but gosh it was comfortable and just what I needed. The bed was so comfortable, there was obviously attention to detail and all of the amenities I needed. It was warm, the wifi was good. The staff are also absolutely lovely. Every single member of staff I met and communicated with was polite, professional, efficient and really made my stay pleasant. They went the extra mile by organising a continental breakfast offering, as I had to leave early for an early flight.

Miinukset: Only thing could have been a slightly earlier breakfast start time. Otherwise, it was great.

Plussat: I was part of a big group and we ate our evening meal, with you too. Delicious meal, nicely presented. Very accommodating staff. Lovely breakfast with prompt service. Comfortable bed.

Plussat: Very friendly, kind and helpful staff. Rooms were impeccably clean and the food was delicious!

Plussat: This is the best hotel we have stayed in for along time, very clean, rooms have every thing you want, management & staff very helpfull, will be comeing back in june for alonger break. Thank you all for a very enjoyable stay.

Plussat: Pleasant place, comfortable beds

Miinukset: The walls were a bit thin, as I could hear the couple in the room next door...

Plussat: The hotel was clean and welcoming, and after a busy day very comfoting. A very good base.

Miinukset: The only thing that could have been improved for me, As i dont walk to well it would have been wonderful if there had been a bus service. Not every one would agree, but one nearby would have helped me.

Plussat: Helpful Staff.

Miinukset: No airconditioning in the room and our bathroom was no more that a small oblong with toilet at one end and shower at the other. The sink was in the main bedroom/

Plussat: Friendly staff

Miinukset: Evening meals not a very high standard

Plussat: hotel staff frienndly very helpful, room had mildew above the bed and in the bathroom, had a main meal on the sunday very poor, expensive

Plussat: Friendliness of staff. Quick breakfast service

Miinukset: Hairdryer kept cutting out.

Plussat: Friendliness and help given by all members of staff. Food quality was very good and portions very good. Very relaxing hotel.

Plussat: The rooms were clean and comfortable. Staff at the reception were very helpful.

Miinukset: The shower in the bathroom was appalling and staff at the breakfast could not speak English so some orders were wrong, otherwise very nice.

Plussat: Very friendly hotel, rooms cleaned daily, we had a premier room which was worth the little extra.

Miinukset: None

Plussat: When we arrived we sat down in front of the reception desk and were greeted personally which I found very welcoming. The rooms are cosy, clean and a good size (superior double). There was a great choice at the breakfast buffet. Very friendly staff. We loved the fireplace room with its comfy sofas and open fire. It was a great place to relax after a long day on this beautiful island.

Plussat: Upgrade

Miinukset: preautherising my card

Plussat: Decor, cleanliness and Comfortable. Really good choice for breakfast. We also ate in the restaurant and it was one of the best meals we had ever eaten.

Miinukset: No comment

Plussat: The breakfast and the location were excellent. Disappointed when we checked in to be told there was no room in the restaurant that night or the following night, having an elderly person in our party we did not want to travel to eat out bit disappointing maybe should be mentioned at the time of booking.

Miinukset: INFORMATION ON EATING IN THE RESTURANT

Plussat: The staff were so polite and helpful

Miinukset: The room was mentioned with private pool while booking but it was actually not so. Toiletries like brush and paste weren't kept. Same breakfast menu daily

Plussat: I must say I have traveled extensively and this is up there the best spotless hotel . Breakfast outstanding , how a hotel should be .

Plussat: Excellent choice.....

Miinukset: Paying for the car parking....

Plussat: Hyvä sijainti, siisti. Mukava henkilökunta.

Miinukset: Näkymä ikkunasta ulos.

Plussat: We have stayed at the INN before and have previously booked a standard room; however this time we booked a junior suite, which was well worth the extra paid. The breakfast and evening meal was very good. This is a gem of a hotel

Miinukset: Receptionist could be a bit more welcoming on arrival

Plussat: Great bar and superb restaurant with a large menu and good well priced food

Miinukset: Steps up to smoking area

Plussat: There was a friendly bar man and the dinner was good.

Miinukset: Some of the staff could have been a bit more knowledgeable and engaged. There was also a problem with our room that was ignored until the 4th phone call to reception. All in all, what was meant to be a nice treat was a bit disappointing.

Plussat: Awesome breakfast and great coffee. Good friendly staff Quick booking in and out.

Miinukset: Car park enough for 8 small cars and first come basis.

Plussat: Breakfast was ok. 1 morning we waited 1/2 hour after giving waiter our order

Miinukset: We asked for superior room because we were there for 7 nights. There were only 2 small desk drawers for our clothes that didn,t require hanging, It was a very small room adequet for only 1 or 2 nights also we only had a brick wall to look out our windowwhich got no sun morning, noon or night. Threre was only parking for 8 cars approx which meant you had to come back to hotel late afternoon, the nearby parking was 3 hrs maximum and chargeable.

Plussat: Food was great, service was lovely, friendly staff very helpful. Parking. Heating system in room top notch!

Miinukset: The lift was a scary experience didn't trust it was going to get us to where we wanted to be. Shower pressure wasnt great either

Plussat: Great location with brilliant staff, food was top quality, very relaxing place you were made feel like you were at home.

Plussat: The breakfast was terrific in quality and quantity. Also the restaurant served great meals at a reasonable price in the evenings. The staff in the restaurant was superb.

Miinukset: Due to an unusual floor plan, most guests will have to use stairs to get between their rooms and the elevator on each floor. This did not bother us, but it may be a challenge for those with mobility issues.

Plussat: Good sized room, decent shower, comfy bed, Bluetooth speaker

Miinukset: Not much

Plussat: Nice rooms Shame about staff

Miinukset: Staff accusing smoking room and a little bit fake tan on the bed!! Made my boyfriend very upset and embarrassed taking it higher

Plussat: Always consistent

Plussat: The staff always looks after me and my guests

Miinukset: The hotel needs a little refresh, otherwise great rooms and lovely staff.

Plussat: Left luggage was brought to our room. Comfortable bed and pillows that is honestly about it.

Miinukset: Finding the entrance was a mission in itself. When we got there (very early) to ask if we could drop our luggage the lady on reception said we couldn’t check in which was not what we had asked. Bathroom was grubby, dated and very small. As for breakfast; we assumed it was included in the price when booking, however, after getting a juice and a coffee we were then told that breakfast wasn’t included and we have to pay for it. Should have stated this before giving us anything. The toast was cold and stale, we ordered eggs and bacon each, The eggs were good but the bacon was way too overcooked and dry. When checking out we were charged just under £28 for it! Not good value for money at all! There are far better places to stay in St Helier, we won’t be returning!

Plussat: The room was clean, spacious and comfortable. The spa was very tranquil.

Miinukset: The restaurant was awful service and there was a hair in my friend’s food. We made a complaint and did not pay for our main course.

Miinukset: Very average. Room and corridors dilapidated.

Plussat: Breakfast outstanding

Miinukset: Bar prices far to high

Plussat: Lovely staff couldn't do enough for us lovely breakfast and great location.

Plussat: We enjoyed everything about our stay

Miinukset: Excellent hotel and the restaurant was amazing

Plussat: Everything

Miinukset: Loved it

Plussat: Excellent old world decor but lovely

Miinukset: Nothing